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Alexis N. Samuels
E-mail: alexis.nsamuels@gmail.com/ Cell: (305)283-1727
Education
University of Central Florida, Rosen College of Hospitality Management Orlando, FL
Bachelor of Science in Hospitality & Tourism Management Expected Graduation Date: May 2017
Major: Restaurant & Food Service Management
ServSafe Food Protection Manager Certification Expiration Date: April 28, 2021
Professional Experience
Sprinkles Cupcakes and Ice Cream Orlando, Florida
Front of House Associate May 2016- Present
 Monitor and restock over 360 cupcakes in the front display as well as cookies and mini cupcakes
 Sticker, create, and stack six bins with 24 boxes each per hour to use for the 1000-item cupcake ATM
 Pitch our menu including over 30 menu items and our use of the finest ingredients without preservatives
 Facilitate smooth service by monitoring the flow of 70 people per hour and adjusting roles to suit store
needs
Walt Disney World’s Swan & Dolphin Resorts Orlando, Florida
Winter Extern January 2016
 Shadowed the management team at Il Mulino New York Trattoria, engaged in three employee positions
 Met with Anthony Porcellini, the Director of Food and Beverage and three other general managers from
signature restaurants on property
 Gained insight into private dining sales and set up two events including weddings for the restaurant
The Residence Inn Downtown Orlando Orlando, Florida
Front Desk Agent/Food & Beverage Team Member November 2015- May 2016
 Checking in and out an average of 100 guests per day while ensuring their needs are met for seamless service
 Cooked and set up complimentary hot and cold breakfast items for all guests in our 138-room property
 Obtained TIPS Responsible Vendor Certification Card Expiration Date: December 28, 2018
Whole Foods Market Miami, Florida
Customer Service Team Member June 2015- August 2015
 Actively engaged guests by providing at least two recipe suggestions based on the items they purchased
 Offered at least one complementary product suggestion to guests who seemed uneasy about buying a product
 Memorized over 60 different produce items to decrease transaction times
Walt Disney World Resorts Orlando, Florida
Food & Beverage Cast Member May 2014- January 2015
 Served an average of about 100 guests per hour at Disney’s Blizzard Beach Water Park
 Worked the world renowned Epcot International Food & Wine Festival with nearly 30 international marketplaces:
o Achieved recognition for 100 transactions in an hour while providing exemplary service
o Assisted the culinary department in plating over 50 meals per hour, handing out food, and cleanup
Additional Information
 Volunteer: South Beach Wine & Food Festival, Americans for Immigrant Justice Dinner
 Mentor in the Peer Outreach Mentor Program

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Alexis Resume 2016

  • 1. Alexis N. Samuels E-mail: alexis.nsamuels@gmail.com/ Cell: (305)283-1727 Education University of Central Florida, Rosen College of Hospitality Management Orlando, FL Bachelor of Science in Hospitality & Tourism Management Expected Graduation Date: May 2017 Major: Restaurant & Food Service Management ServSafe Food Protection Manager Certification Expiration Date: April 28, 2021 Professional Experience Sprinkles Cupcakes and Ice Cream Orlando, Florida Front of House Associate May 2016- Present  Monitor and restock over 360 cupcakes in the front display as well as cookies and mini cupcakes  Sticker, create, and stack six bins with 24 boxes each per hour to use for the 1000-item cupcake ATM  Pitch our menu including over 30 menu items and our use of the finest ingredients without preservatives  Facilitate smooth service by monitoring the flow of 70 people per hour and adjusting roles to suit store needs Walt Disney World’s Swan & Dolphin Resorts Orlando, Florida Winter Extern January 2016  Shadowed the management team at Il Mulino New York Trattoria, engaged in three employee positions  Met with Anthony Porcellini, the Director of Food and Beverage and three other general managers from signature restaurants on property  Gained insight into private dining sales and set up two events including weddings for the restaurant The Residence Inn Downtown Orlando Orlando, Florida Front Desk Agent/Food & Beverage Team Member November 2015- May 2016  Checking in and out an average of 100 guests per day while ensuring their needs are met for seamless service  Cooked and set up complimentary hot and cold breakfast items for all guests in our 138-room property  Obtained TIPS Responsible Vendor Certification Card Expiration Date: December 28, 2018 Whole Foods Market Miami, Florida Customer Service Team Member June 2015- August 2015  Actively engaged guests by providing at least two recipe suggestions based on the items they purchased  Offered at least one complementary product suggestion to guests who seemed uneasy about buying a product  Memorized over 60 different produce items to decrease transaction times Walt Disney World Resorts Orlando, Florida Food & Beverage Cast Member May 2014- January 2015  Served an average of about 100 guests per hour at Disney’s Blizzard Beach Water Park  Worked the world renowned Epcot International Food & Wine Festival with nearly 30 international marketplaces: o Achieved recognition for 100 transactions in an hour while providing exemplary service o Assisted the culinary department in plating over 50 meals per hour, handing out food, and cleanup Additional Information  Volunteer: South Beach Wine & Food Festival, Americans for Immigrant Justice Dinner  Mentor in the Peer Outreach Mentor Program