Alecia Fotu is seeking a full-time career opportunity with a fast-paced company where she can develop new skills and become a valued asset. She has over 5 years of experience as a project manager, customer service manager, and crew trainer. She is proficient in Microsoft Office, has strong customer service and public speaking abilities, and works well under pressure.

1. 4854 W Dragonfly Lane Riverton, UT 84096  801-888-1625  aleciasides@hotmail.com
Alecia Fotu
Objective
I am looking for a full-time position with a company that I can create a career with. A fast paced
energetic atmosphere, that will challenge me and help me develop new skills, while my abilities and
positive attitude will benefit and become a valued asset for the company.
Experience
Oct 2013-Present Yiptel Sandy, UT
Project Manager Team Lead/Customer Service Manager
 Prepare,plan and execute the installation of VOIP hosted,purchased and cloud businessphone
systems
 Public speaking and Training of businessesand employeeson phone products and services
 Maintain Strong,Productive Relationships with ALL Service Providersand Customers.
 First string Technicalsupport and trouble shooting.
 Managing and maintaining scheduling and orchestration of the whole implementation,porting
and turn up of the new phone systems.
Sept 2011-Oct 2013 Village Inn West Jordan, UT
Crew Trainer/Server
 Lead and train new crewmembers
 Serve,host,cook,expedite,lead the frontof house
 Up sellfeature items,handle and fix guestcomplaints
Education
2000-2003
Diploma
 EMS certification
 Graduated high school6 months early
2010 Salt Lake Community College SLC, UT
General Studies
References
Jordan High Sandy, UT

2. 801-888-1625  aleciasides@hotmail.com
Alecia Fotu
References are available on request.
Skills: Proficient in Microsoft Word, Excel, and Outlook. I work well in high stress environment. I
am versed in customer service and public speaking. I am a self starter, with impeccable multi
tasking skills. I am also versed in accounts receivable/payable, tax assessment, office management,
scheduling, time cards and payroll, crew trainer and leader, type up to 60 wpm. Familiar with
computers and basic technical skills.
Strengths: Positive attitude, team oriented, self motivated, multi-tasking, quick learner,
independent thinker, leader, motivator, problem solver, system creator,teachable and ambitious.
Personal: I am a high energy, motivated person who thrives on challenges and accomplishments. I
like to read,play any and all sports, and love living in Utah because I love the mountains! My
children is my greatest joy, and my world revolves around doing anything to make their childhoods
full. I have a great sense of humor and appreciate the small ridiculously funny aspects to being
human! I am looking forward to this new phase of my life complete with challenges, victories and
new experiences. I am looking to relocate from Utah to San Diego because I believe I will have
more room to grow and for opportunities in California. I do have a sister that lives in San Diego and
would love to be closer to her.