I wrote this resume for a previous client seeking a program manager position. All identifying details have been changed.

1. Mary Riley 1234 Beachwood Bay | Miami,FL 33101
777-999-6332 | mriley@gmail.com
Skilled Program Manager with additional experience in design and launch management.
 Adeptat all phases of program management,fromplanningtoresource management,schedulingand
final implementation.
 Highlygoal-orientedand possessingexcellentproblemsolvingandanalytical skillswithahands-on
approach to managementandteammotivation.
 Proficientin avarietyof engineeringprocessmanagementanddesignsoftware,including:
Campfire Interactive ▪ World Engineering Release System (WERS) ▪ CATIA v5
I-deas NX5 ▪ Teamcenter
Professional Experience
GLASS CORP. | March 20xx – Present
Premierglobal Tier1supplierof original equipmentandreplacementglassforOEMautomakersand
aftermarketindustries.Designsandmanufacture glassproductsfromconcepttolaunch.
LAUNCH MANAGER | Miami, FL November20xx – Present
Acted as the technical interfacebetween theplant manufacturing,programmanagementand customerteams.
 Developedcross-functional productteamstoachieve programdeliverablesandsuccessfullaunchesfor
5 automotive customers:Ford,Subaru,Nissan,BMW,Kia.
 Mentoredandtrainedprogram managersthroughone-on-one meetingsandprovidingspecificfeedback
regardingthe GlassCorp. ProductDevelopmentSystemanddeliverables.
 Initiatedandcompleted15-20 ProductionPartsApproval Process(PPAP) packagesperyearwithall
necessarycomponentsanddocumentation.
 Proactivelycommunicatedimportantdeadlinesanddevelopmentstoteamat weeklyAdvancedProduct
QualityPlanning(APQP) meetings.
 Developedkeycustomerrelationshipsandresolvedanyconcernsandrequestsforengineeringsupport
ina timelymanner.
PROGRAM MANAGER | Miami, FL March 20xx – November20xx
Promoted to ProgramManagerdueto competence,adoptingworkloadof 5 previousProductManagers.Oneof
9 employeesoutof 80 retained during company restructuring.
 Effectivelyexecutedmultiple programsgenerating$121 millioninannual revenue.
 Prepared,scheduled,coordinatedandmonitoredassignedprojectsthroughconcept,design,
engineering,launchandpost-productionevaluationphasesusingthe APQPframework.
 Successfullyledlaunchesfor13 unique componentsforFordduringa3-year period.
 Selectedtoreview andconsolidate all programdeliverablesintoasingle productdevelopmentsystem
usedinboth NorthAmericaandEurope by the NorthAmericanRepresentativeof GlassCorp.
 Motivatedcross-functional productteamsthroughahands-onandpractical approach,ensuring strict
adherence toschedule andbudget.

2.  Establishedprogramfinance andbudgetingwithmaterial costingandcapital equipmentexpenditures,
and created businesscasestoobtainfundingforbothcapital projectsandcustomerfundedprojects.
 Selectedtoupdate Campfire Interactiveandcreatedcommontemplatesforprogrammanagers’use.
 Developedproductspecificationsbasedon customerrequirements andprovidedsupporttomarketing.
 Monitoredcompliance toapplicablecodes,practices,qualitycontrol policies,performance standards
and specificationstomeetTS16949 requirements.
Z-GLASS, LLC | September19xx – February20xx
Manufacturerand sellerof glassproductsforautomotive and architectural markets.
CAD AND DESIGN ENGINEERING MANAGER | Miami, FL September19xx – February 20xx
 Managed anddevelopedateamof ComponentEngineers,Designers,andDataCoordinatorsresponsible
for designandimprovementof glassproducts forFord.
 Usedmultiple designandengineeringprocesssoftware systemstomanage programs, trackdesign
statusand troubleshootconcerns.
 Demonstrated reliabilityandcommitmentby ensuringnointerruption toCADproductivityduringoffice
relocationfromTampa,FL to Canton,FL.
 UphelddocumentationthroughdesigningandmaintainingDFMEA and DVP& R templates,designgroup
procedures,processes,andworkinstructions,aswell asCADlicense maintenance.
COMPONENT DESIGN ENGINEER | Tampa, FL September19xx – August20xx
Role held concurrently withCAD and Design Engineering Managerrole.Performed asa consultantthrough ABC
staffing agency fromSeptember19xx – August20xx.
 PerformeddutiesasleadComponentDesignEngineerfromdesigninitiationandevaluationto
developingandmaintainingDFMEA andDVP& R for redesignedFordF150 greenhouse glazinglaunch.
Education
B.S. – CRIMINAL JUSTICE | FloridaState University|Tallahassee,FL
Additional Training
Pre-Calculus ▪ Chemistry ▪ Quality Function Deployment ▪ Systems Engineering Fundamentals
Design of Experiments ▪ GD & T ▪ Basic Sheet Metal ▪ Design for Assembly ▪ Greenbelt Training