2. Founded by Sunil Bharti Mittal
• Leading integrated telecommunications
company with operations in 22 countries
across Asia and Africa
• Ranks amongst the top 3 mobile service
providers globally in terms of subscribers
• Product offerings include 2G, 3G and 4G
services, fixed line, high speed broadband
through DSL, IPTV, DTH, enterprise services
7. Divisional, Geographic, functional
and horizontal characteristics
Enhanced Business Efficiency
Proactive with Greater Flexibility
Technology Orientation to a
Customer Oriented
Enhanced empowerment to
employees
8.
Regional Grouping
West & National division,
North, East & Bangladesh
division,
South & Sri Lanka divisions
Best in dynamic environment
Better Customer & Distribution Reach
Excellent Coordination
Best in new market development
Creation of B2C and B2B
business verticals
Decentralization of the decision
making
Integrated Customer Centric
9.
Different functions having wide
operations spread across countries
Different units work together with B2B
units and B2C units in parallel
Partnered with 3rd party vendors for
different functions like Ericsson(for
network), IBM (IT services)
Computer and internet based
integration
Shift towards Horizontal Structure
through Reengineering
11. Restructuring takes time to show results.
“Bharti Airtel's second quarter 2012 net profit fell short of market
expectations.”
Need for
Collaboration
Extensive
training
and skill
building
Dual
Reporting
system