This document presents a concept for an outpatient facility called St. Joseph's Reiling Terminal. It describes areas for arrivals and departures, outpatient services like infusion and diagnostics, and ways to coordinate patient flow with tools like central scheduling, bed control, and patient tracking. Diagrams show how different clinical areas like the emergency department, clinical decision unit, and diagnostics would be arranged on the ground floor and how patient types could be routed through invasive, transitional, emergent, or public areas. The concept aims to maximize the facility's resources and coordinate services like a modern airport terminal coordinates flights.

1. ST. JOSEPH COMMUNITY HOSPITAL
OF WEST BEND
MDST 1 Presentation
Facility Advisory Group
Concept Review
November 5, 2002

2. St. Joseph’s Reiling Terminal
Arrivals/Departures Arrivals/Departures
Outpatient Infusion/Intervention Clinical Decision Unit
Outpatient Diagnostics Public/Visitors
ED Walk-In PAT
Express Admission/Direct Admit Day of Surgery

3. Air Traffic Control: Flight Management
Global Positioning
• Central Scheduling
• Insurance Verification
• Bed Control
• Staffing Coordination
• Transition Management
• Patient Tracking
• TeleNursing
• MD Referral

4. Air Traffic Control – The Radar Screen

5. Ground Control: Access/Assist
• Wayfinding
• Security
• Mobility Assist
• Valet
• Early Warning

6. Gate Information: Concierge
• Greeting
• Wayfinding
• Information
• Pre-Reg Confirmation
• Dispatch

7. Maximizing the Terminal’s Resources
Staff/Patient
Invasive Transitional Emergent
PreOp/L2 Intake Testing CDU
Rapid Admission Urgent
OP Infusion Acute
Public

8. How iHealth Exchange Works
City/County
Airport Authorities
Airlines
Hospitals/Clinics, etc.
Data Management & Control US Healthcare Marketplace
HCFA
CMS
ACA
ACO
Pilots Technology Providers
(Software, Hardware, etc.

9. In-Flight Service
• Minor Invasive
• Echo/US/EKG
• Lab
• Phlebotomy
• Wound Care
• PCXR
• Persantine Stress Test

10. Rapid Deployment
• CT
• MRI
• OR
DI
CT
NM
• MRI
GI
• OR
• NM
• DI
• GI

11. St. Joseph’s Reiling Terminal
Arrivals/Departures Arrivals/Departures
Outpatient Infusion/Intervention Clinical Decision Unit
Outpatient Diagnostics Public/Visitors
ED Walk-In PAT
Express Admission/Direct Admit Day of Surgery

12. Maximizing the Terminal’s Resources
Staff/Patient
Invasive Transitional Emergent
Public

15. Air Traffic Control – The Radar Screen

16. Process Led Design™:
Sustainable Facility Solutions
Clinical
Emergency Expansion Critical
Decision
Department Zone Care
Unit
Invasive Expansion Patient
Biometrics
Services Zone Intake
Support Expansion
Therapies Diagnostics
Services Zone
Ground Floor