The document discusses the implementation of artificial intelligence (AI) at MD Anderson Cancer Center, highlighting the high costs and cognitive approaches necessary for effective application. It categorizes AI into three types: business process automation, cognitive insight, and cognitive engagement, emphasizing the importance of understanding AI technologies before integration. It also addresses the need for pilot projects, the challenges of scaling AI, and the potential implications for employment, advocating for an augmentation strategy to combine human roles with machines.

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Artificial intelligence for the real world – CASESTUDY
In this article it is told that how MD Anderson cancer centre launched “moon
shot” programwhich costs them too much almost about 62million dollars and
cognition based approach hold on because costtoo much and the Cognitive
technology as it copy the function that human brain performs in multiple ways
such as to recognizepatterns and to process language
Different projects they launched but some companies want to bring dramatic
changes through AI which is not possiblebut low honey fruits which are easy to
develop are operate successfully
AI implications in real world is CCTV cameras also in there development stages
because although they capture things but not have detailed monitoring, Widely
used in health care and many other fields as well
There are different steps for AI that include
1st
of all we need to know whatAI is how it works whatare the challenges
associated with it
And then have to recognizeproblematic area that we wantto resolvethrough AI
In addition to we have to conduct feasibility analysis to assess its worth as well as
asses the gap wherewe are now and where wewant to grow in near future by
using AI
Furthermorehaveto do pilot projects to assess its validity and also collect the
required and essential data

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Humans are the most intelligent creatureon earth and the purposeof AI to
producesystems that work effectively, efficiently and without human supportand
performactions similar to humans
PowerfulAI is the one that copy human mental potential
Types of AI
Basically there are three types of AI that are described in this article
1- Business process automation
In this type of AI manual work is done through the use of technology and it is used
in business process to reduce costand to increase the efficiency of work done this
is due to robots behave as a human that comprises of
Keeping the record and continuously refreshing the customer’s related
documents and RPA (robotic process automation) is very efficient, cheap and also
manages each and everything
There is a misconception that advancement and growth in AI will create
unemployment but rather I think that growth only give chance to those who
continuously increasetheir knowledge, skills and abilities in shortwho continue
upgradethemselves
2- Cognitive insight
The second type utilize algorithms to identify patterns and the machine learning
systems
To forecastcustomers buying

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Evaluate security and quality problems to enhance customer experience
Uncover insuranceclaims fraud
Cognitive insight is different fromtypical analytics in various ways such as, this is
more comprehensive, the prototypes arebetter and expertise to imply new data
In-depth learning seek to copy human brain functions and also make available of
latest data for improveproblem solving and different companies take out
different data according to their needs like banks draw out in terms of distributor
contract
Cognitive insights utilize to improve performanceand entail quick data processing
that is far off the human capacity
Cognitive engagement
Activities that involveemployees and customers such as language processing
chatbots, intelligent agents arenot very common remaining classification consist
of
That includes providing suggestions of that productor services that will enhance
involvement and interaction, health care systems that providecustombuilt care
as well as special sites for entertaining customer questions
The corporations in this study utilize involvement mechanics morefor their own
workers than for customers and the objectiveis that the customers quires directly
answered through agents instead of humans

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The goal of using these technologies is not to decreasecounted numbers but to
deal with increased customer and employee association
4 step structurefor merging AI mechanics that assistcorporations in achieving
their targets
1. Understanding the technologies
Prior to using AI technology companies must understand it and know the
strengths and weakness associated with it because numerous organizations that
wasted their resources including money, time by making a wrong decision while
purchasing technology due to lack of awareness which technology best suited for
their business and companies need to hold skilled about and teach them the
basics of these technologies and success comes when workforcealso inclined to
learn
As the resources arescareso it is very important to use them in a right way
2. Creating a portfolioof projects
By assessing theneeds and abilities and then producea customized projectand
this article suggestthat assessmentshould donein 3 ways that include
Recognizing the opportunities
In this firstarea we assess which partof the business get morebenefit fromthe
use of technology but for some reasons company knowledgeis not available
Bottlenecks

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That Put process to an end fromfurther development becauseknowledgesubsist
but not properly dispersed
Scaling challenges
In this caseknowledgeis there but the process to dig out knowledgeis time
consuming as well as costly
Inadequate firepower
Organization may accumulate data which is morethan the capacity of computer
and it is not able process and analyzes the data correctly
Finding the use cases
In 2nd
area use cases to create utility that will contribute to enhance performance
of the business by putting certain questions regarding problem , its solution and
benefits and imply the use case that offer long term benefits
Choosing the technology
In 3rd
and final area is about selecting the righttool because it is the critical
decision to choosethe technology that will offer greater benefits while reducing
costs in order to ensurethat appropriate technology is being selected. Many
companies using chatbots but they don’t havemuch ability to solveproblems
3. Launching pilots
When companies produceprojects prior to implement it in wholecompany one
should create a prototypein order to check its validity if these small pilots useful
then they have an ability to create brooder applications

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As mentioned global automation groups utilizes heat maps and other processes to
assess possibilities
Business process redesign
Due to emerging cognitive technology it is important to recreate plans for the
distribution of work among humans and artificial intelligence because different
companies have different proportions for the division of work in the new systems
it was found that cognitive technology carry out many traditional and typical tasks
that was done by humans in past
Cognitive redesign may apply different basis such as understanding customer
needs and workers whosework is redesigned
4. Scaling up
Numerous organizations pilot projects aresuccessfulbutthey are not able to
broaden its impact to overall company to do this scaling up is required which is
done by the alignment between company owners and specialists and it entails
incorporation with currentsystems and during this organization should consider
that the necessitate combination is workableor not
The process of scaling up may be challenging and organization mustfocus on
enhancing efficiency becausemany companies made mistake during enhancing
efficiency or productivity by putting dealings and customers withoutadding
workers or employees
The future cognitive company

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This study tells that the use of these technologies alter the nature of work done
and companies that are using these technologies harvestmore profits and in-
depth information areas become cheaper for society
And one of the considerable threats is that the evolution of technologies will
create unemployment and put massivenumber of people out of work
Managers providethe solution for job loss is augmentation strategy that is about
combining human machines instead of replacing humans with machines