Verizon Wireless Veterans Virtual Career Fair Presented November 12, 2011

1. Career Information Session
Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 1

2. Bobbi Haak
Verizon Wireless
Mid-West Area
Talent Acquisition Representative

3. Who we are
Customers: Over 107.7 Million
Employees: Over 83,000
Annual Revenue: $63.4 Billion (2010)
• The nation’s largest and most
reliable wireless network
• Leader in innovation and
technologies
• Headquarters in Basking Ridge, NJ
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4. giving back...

5. Corporate Responsibility
giving back
The Verizon Foundation – By the Numbers
Since 2000, the Verizon Foundation has made
philanthropic investments of more than $515 million
to nonprofit organizations in the United States and
around the world.
In 2009:
> $67.9 million total funds donated
> $35.5 million contributed to advancing
education and literacy
> $4.9 million to assist in domestic violence
prevention
> $3.4 million invested in healthcare programs
> 2,740 competitive grants awarded
> $12.6 million raised by Verizon employees
> $13.5 million matching gifts awarded by the
Verizon Foundation
> 702,618 hours of employee community service
> 15,108 nonprofits received time and money
from employees

6. Corporate Responsibility
green initiatives
In November 2010, Verizon announced a partnership
with the authority on energy efficiency.
Verizon is now an official ENERGY STAR partner. And
through this partnership Verizon will:
“ENERGY STAR partners such as  Measure and track energy performance at hundreds
Verizon Wireless are leading the of stores, switching centers, cell sites and other
fight against global warming, facilities throughout the United States.
helping protect our global
 Integrate Energy Star resources into our energy
environment for generations to
come.” management strategy.
 Spread the word about energy efficiency.
- Jean Lupinacci
Chief of EPA’s ENERGY STAR
Commercial & Industrial branch

7. Corporate Responsibility
green initiatives

8. Corporate Responsibility
domestic violence awareness
Amy’s Story is a touching documentary revealing the story of Amy Horman McGee
– A Verizon Wireless employee and Penn State graduate who lost her life as the result
of a domestic violence homicide in 2001.
• In 2006, the Verizon Foundation began a grant partnership
with Penn State to create a domestic violence prevention
training program for Penn State faculty, staff and students
• Penn State Public Broadcasting produced a 60-minute
documentary telling the story of Amy Homan McGee and
distributed it nationally to all PBS Stations
• The documentary includes discussion with domestic violence
victim advocates Mariska Hargitay from Law and Order SVU
and Sheryl Cates from the National Domestic Violence
Hotline
• Visit http://telling.psu.edu/ to learn more about this
important program.

9. Long Term Evolution (LTE)
Innovation Center - Waltham, MA
The Verizon Wireless LTE Innovation Center
is based on the principle of driving
innovation through collaboration.
The Center offers a collaborative
environment to quickly develop and bring
to market new and innovative solutions for
use on Verizon Wireless’ 4G Long Term
Evolution network.
It also features a testing facility for
simulating the environments people
encounter throughout the day. A number of
simulated environments are available, such
as a replica home, a travel environment, or
a business office where factors such as
product usage can be tested.
If we gave you the ability to Wirelessly Network Anything, what would you do?

10. Our Core Values
Customers First
Integrity
Respect
Performance Excellence
Accountability

11. Do You Have What It Takes?
Do these traits describe you?
• I thrive in stressful situations
• I can multi-task with the best of them
• I usually know the answer or can find it
• I am good at solving problems
• I like to be the best
• I am dependable and always on time
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12. Power Up With Our Rewards
Our total rewards include:
• Tuition assistance up to $8,000 annually
• Bilingual pay-differential
• Medical, Dental, & Vision from day one
• Employee discounts on Verizon products
& services
• Over 30 locations with fitness centers,
plus discounts to other gyms
• 401(k) savings plan with excellent
company matching contributions
• Recognized Training & Transition
Program
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13. Traditional Career Path
The Corporate Ladder: Regional
President
• Vertical
Director
• Specific function
District
• Limited opportunities Manager
Store
Manager
Assistant
Manager
Retail
Sales

14. Career Path Potential
Verizon’s career path:
• Lateral and vertical movement
• Exposure to multiple functions
• Increased opportunities

15. Rock Climbing Wall

16. Build Your Career
Call Center Sales Marketing
Director Director
Director Director
Associate Associate
District
Director Director
Manager
Supervisor
Tech Support Store Manager
Manager
Coordinator Assistant Consultant
Manager
Senior Rep Retail CSR Analyst
Cust Svc
Call Center Retail Sales Coordinator
Rep
Rep Rep

17. Tami Erwin
West Area President
Customer Service
Area
President
Director Vice Regional District
President President Manager
Director Associate
Director
Supervisor Manager Consultant
Activations
Technical
Ops
Call Center Call Center Analyst
Admin Rep

18. Leadership Development Programs
a powerful foundation
Verizon Wireless’ Leadership Development Programs
We get your excitement and share in your
enthusiasm – that’s why we offer our
Leadership Development Programs – to give
you the tools you need to catapult from
graduation to leadership.
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19. Retail Leadership Development
0-6 months 6-18 months 18-24 months
Leadership
Retail Operations Sales Acceleration
Development
• Complete 3 powerful assignments while rotating to
different locations
• Manage a successful retail location
• Learn to a create positive customer experience
• Inspire a dynamic sales team through award-
winning training and real world experience.

20. Launch Your Career
Customer Service
• Customer Care
• Customer Financial Services
• Customer Credit and Order Operations
Sales
• Consumer Sales
• Business to Business Sales
• Indirect Sales
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21. How Do I Learn More?
Follow us on facebook: Check out our career opportunities: Watch us on Youtube:
facebook.com/verizonwirelesscareers collegecareersatverizonwireless.com youtube.com/VZWCareers

22. Transitioning Military

23. Verizon Employs
Over 12,000 U.S. Veterans

24. Verizon was named to the 2011 list of 'Most
Valuable Employers for Military' by CivilianJobs.com,
an organization that helps connect America’s
military with civilian jobs. They cited our
“commitment to recruiting and retaining employees
who have military experience.”

25. To honor those who continue to serve, we offer an
enhanced Emergency Military Leave policy. These
benefits which greatly exceed the Uniformed
Services Employment and Reemployment Rights Act
(USERRA) provide the difference between an
employee's base pay and the military base pay for up
to 36 months.

26. The Value of Networking

27. Make The Connection
• LinkedIn
• Beahero-hireahero.com
• HirePatriots.com
• Corporate Gray
• Employer Support of the Guards & Reserves
• Wounded Warrior Project
• Military Spouse Employment Partnership
• Military Spouse Corporate Career Network
• GI Jobs
Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 27

28. How To Apply

29. Verizon Wireless Careers
Please visit our Careers Page:
www.vzwcareers4you.com
Click on “Working Here” and then go to “Transitioning Military”
Using our U.S. Military Skill Matcher, you can find out where you can align
your military education, experience, and training with Verizon's
workplace needs.
Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 29

30. Interview Pointers

31. Verizon Wireless Careers
• Please complete the application in it’s entirety
• Be Professional start to finish
• Be Prepared & Be EARLY – Being on-time is LATE
• Be Prepared to translate Military experience into civilian
business terms, emphasizing abilities such as: Leading;
Managing; Team Orientation Skills; Proactive Mindset;
Preparedness; etc.
• Be Confident in your abilities
Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 31

32. Verizon Wireless Careers
• Speak clearly, professionally & with confidence
• Don’t say, “Did I answer that question correctly?”
• Be Respectful – Allow others to speak
• LISTEN to the questions
• Don’t be distracted
• SELL YOURSELF!!!!! This is YOUR chance!!!
Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 32

33. Questions?
Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 33