Presentation given to Sheffield's Health and Wellbeing Board on Healthwatch Sheffield's first year at the Board's 26 June 2014 meeting.

1. Annual Report
2013-14

2. Engaging with People
Over 100,000
people have been reached
1,800
people have spoken with us at community events
713
people have signed up to the mailing list
536
people engaged with us through the Health Champions
and Sheffield Cubed member organisations

3. Gathering Views
643
responses to our surveys on health
and social care and the Adult Social
Care Review
200
people attended Healthwatch events
and discussion forums
68
Organisations have joined our
Virtual Advisory Network (VAN)

4. Hidden Voices
Children & Young People
Working with the Children & Young People’s Empowerment Project ChilyPEP
and the Children’s Involvement Team
BME Communities
Working with the BME Network and attending community events
Older People
Working with the Lunch Clubs and sheltered housing schemes
Disabled People
Working in partnership with Disability Sheffield
Disadvantaged Communities
Working with Sheffield Cubed and the Health Champions
Examples of our reach includes:

5. Information & Advice
554
people have made an enquiry and
been provided with information
and/or advice
“Without this service we’d
still be wondering where to go
and what to do.”
The information and advice service is provided by Sheffield Citizens Advice
and Law Centre.

6. Volunteering
61
volunteers have been recruited and trained
Volunteer Roles include:
● Healthwatch Ambassadors
● Readers Panel Members
● Meeting Representatives
● Enter & View Volunteers
● Quality Accounts Volunteers
● Healthwatch Board Members

7. Raising Awareness
10,545
leaflets distributed to GPs, dentists, community centres etc.
15,637
page views of the website
553
Followers on Twitter
Plus articles in community newsletters, local newspapers,
interviews and campaigns on local radio stations and stalls at
community event and festivals.

8. Influencing & Improving Services
Sheffield Health & Wellbeing Board
● Active member & feeding in public views
● Contributed to the Joint Health and Wellbeing Strategy
● Supporting activities related to Health Inequalities
Patient-led Assessments of the Care Environment
● 5 PLACE assessments completed
Quality Accounts
● Providing public and patient responses to reports
Patient & Public Involvement (PPI)
● Representatives on Child & Adolescent Mental Health
Service (CAMHS) Working Group
● Supporting the development of School of Dentistry’s
self-help anxiety tool for young people

9. Recommendations & Reports
CCG Group Select Committee Enquiry
● Recommendations on whether it was in the patient’s interest to share
information about them with other medical professionals
Escalation of concerns to CQC
● Concerns over a specialist care provider led to us recommending
further investigation to Healthwatch England and the CQC
Adult Social Care Review
● Report based on public consultation including targeted
questionnaires and discussion events
● 6 core recommendations

10. Renal Patient Transport
● Working with Healthwatch Derbyshire to examine patient experience
of renal transport and a report is being taken to their CCG.
Working with Sheffield Teaching Hospitals
on Discharge Information
● redesign of patient information with a view to
making a reduction in further hospital admissions
Making an Impact

11. New Healthwatch Board
● Recruitment, training and induction
Emerging priorities for the next year
including:
● HW England special enquiry
● Children and Young People
Next Steps
My voice
counts!

12. We would like to invite you to
join us for the launch of our
Annual Report 2013/14.
Wednesday 16th
July (2pm)
@ The Circle
33 Rockingham Lane
Sheffield
S1 4FW
Annual Report Launch

13. To let us know your views on Health and Social Care
services or join. Contact the Healthwatch team!
Tel: (0114) 253 6688
Text: 07415 249657
Email: info@healthwatch.co.uk
www.healthwatchsheffield.co.uk
Follow us on Twitter: @hwsheffield.co.uk
Like us on Facebook: HealthwatchSheffield