Agent banking allows banks to provide limited financial services through engaged agents to underserved populations under an agency agreement. It allows banks a physical presence in rural areas and lets customers access services in a familiar way, while increasing sales from new customers. Agent banking facilitates utility payments, balance inquiries, funds transfers, small deposits and cash withdrawals, remittances, and credit/debit card applications. It provides benefits like easy access, flexible hours, and lower costs compared to traveling long distances to visit a bank branch. In Bangladesh, 12 banks are licensed for agent banking and 4 private commercial banks have started operations, helping to provide over 62% of the population without formal access to financial services.

1. MD. RUHUL ISLAM SAIDEY
ID:181-11-5710

2. Topic : Agent Banking

3. “Agent Banking means providing limited scale
of banking and financial services to the
deprived population through engaged agents
under a valid agency agreement”

4. Cash Deposit
Cash Withdrawal
Foreign
Remittance
Disbursement
Utility Bill
Local Fund
Transfer
Purposes Of Agent Banking

5. Allow Financial Institution Physical Presence in Rural Area
Allow Customer to access Financial service in more
Familiar Way
Increase the Sales from Customer Seeking Banking
Service
Extending Financial Services to a Wider Population.
Agent Banking Model

6.  Facilitating utility bill payment
 Balance inquiry
 Facilitating fund transfer
 Collection of small value cash deposits
and cash
 Inward foreign remittance disbursement
 Credit and debit card application from
public
Services of Agent Bank

7. • Easy of Access: With bank agents almost everywhere, you
will no longer need to travel long distances to visit your
bank.
• Flexible hours: Most banks close their doors by 4pm, but
with bank agents, for as long as the business premise
remains open, you can do your transactions.
• Cost-Effective: Transacting through bank agents will be
cost-effective especially to people who live in rural areas
that are far away from banks
Benefits Of Agent Banking

8. Strengths
 Support from Ministry
 Interoperable between Banks
 Supported by the core bank
 All payments are traceable
Opportunities
Emerging market
Positive Environment
New banks are involving
Weaknesses
 Rural people are not bad
tempered
 People have trust issue
 System or power failure
Threats
 Fraud practices
 Source of funds
Agent Banking SWOT Analysis

9. Agent Banking Scenario in Bangladesh
• More than 62% of the population still lacks access to the
formal financial service.
• In Bangladesh, 12 banks are licensed to provide agent
banking
• Bangladesh Bank, has issued licenses to four private
commercial banks for running agent banking operations
1.Bank Asia
2.Dutch-Bangla Bank
3.South-Bangla Agriculture
4.Commerce Bank & NRB Bank