AGENCY LUMAscape

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This document lists different types of agency companies including digital marketing agencies, public relations firms, creative agencies, media agencies, and independent companies. It also mentions LUMAscape as an agency that provides digital marketing and data services. The document focuses on describing top agency companies within the industry.

Technology

© LUMA Partners LLC 2017
Top Agency Companies
AGENCY LUMAscape
Digital Agency Marketing & Data Services Public RelationsCreative Agency
Trading
Desk
Media Agency
Independent Companies

Why do companies need to manage the entire customer experience? New analysis reveals that the entire customer journey - the series of interactions with a brand - is more important than any single touchpoint experience. Leading companies identify and effectively manage a few "key journeys." When companies perfect managing the entire customer journey, they reap significant benefits—including enhanced customer and employee satisfaction, reduced customer churn, increased revenue, lower costs, improved organizational collaboration, and competitive advantage. Presented at the Harvard Business Review webinar. For more on customer decision journeys: http://mckinseyonmarketingandsales.com/topics/customer-decision-journey

Service Design

Edmund Groepl

Auto Dealership Strategy Map

Transcendent Financial Services

Cloudamize Platform Training for Azure.pptx

SasikumarPalanivel3

Digital Business - Accenture

Accenture the Netherlands

Building a Center of Excellence

Neil Keene

on Service Design

Patrick Quattlebaum

Accelerate Revenue with a Customer Data Platform

Lattice Engines

Business Process Maturity and Centers of Excellence

Sandy Kemsley

Reduce Operating Costs and Accelerate Efficiency by Migrating Your SAP Applic...

Amazon Web Services

If your enterprise is leveraging SAP in your on-premises data center, you’ve likely already considered migrating to the AWS Cloud in order to increase business and cost efficiencies as well as gain the business-critical reliability that the cloud provides. Accenture is an APN Premier Consulting Partner that supports enterprise-level organizations through an accelerated migration of their SAP applications to AWS. Join our upcoming webinar to hear from both AWS and Accenture on the benefits of migrating your SAP portfolio to the cloud with the help of Accenture

Go-to-Market Strategy - Entrepreneurship 101

MaRS Discovery District

This lecture provides practical tips on how to prepare to enter the marketplace with your product. It is relevant for all start-ups that are still in a development phase and contemplating the various pieces that need to be in place for product launch. Case studies are used to emphasize the importance of taking a customer-centred approach to market entry and illustrate the barriers to scaling and selling your product.

Intelligent Document Processing to Streamline Document Processing

10xDS - Exponential Digital Solutions

Intelligent Document Processing makes the repetitive and labor-intensive task much simpler. It is a specific part of Intelligent Process Automation, wherein digital technologies like Machine Learning, Natural Language Processing, and Intelligent Character Recognition come into play to process documents and eliminate the tasks, which would have otherwise required relying on human intelligence. This makes it more practical for businesses that receive high volumes of documents, such as sales orders, invoices, and customer correspondence, to process relevant data. These unstructured and semi-structured documents cannot be processed efficiently using rule-based automation software. Yet Intelligent Document Processing (IDP) can easily translate the data in such documents into a structured format.

ANTS Programmatic Omnichannel 2017 - Part 1

ANTS

ANTS Programmatic Omnichannel 2017 - Part 1 “All about connected & small data: • BigData & Connected Data • Audience & Customer Profile • Digital Components • Optimization & Insights • Digital Experience • Digital APIs • Open Platform … to Data-driven Experiences!” - Dr. Dinh Le Dat, http://AntsProgrammatic.com DIGITAL TRANSFORMATION 1. Programmatic ad (#adtech) 2. Demand-side PLATFORM (#DSP) 3. Data management platform (#DMP) 4. Customer data platform (#CDP) 5. Marketing technology (#martech) 6. Customer LIFECYCLE 7. Customer moment 8. Omnichannel 9. Digital TRANSFORMATION 10. CUSTOMER EXPERIENCE 11. DIGITAL MATURITY 12. DIGITAL BUSINESS 13. Big Data 14. ARTIFICIAL INTELLIGENCE (#AI) ANTS PROGRAMMATIC OMNICHANNEL 1. Big Data & Connected Data 2. Audience & 360 Customer Profile 3. DIGITAL COMPONENTS 4. OPTIMIZATION & INSIGHTS 5. DIGITAL EXPERIENCE 6. DIGITAL API 7. OPEN PLATFORM ANTS Study Cases: Omnichannel & Automation Digital marketing-Sales 1. Big Data & Connected Data 2. Audience & 360 Customer Profile 3. Data-Driven Performance Marketing 4. Automation Marketing 5. ChatBot & Assistance 6. Ecommerce Recommendation 7. Omnichannel Contact Center & CS ----- ANTS Programmatic Omnichannel 2017 - Part 2 (coming soon)

Enterprise Content Management

maddinapudi

Accenture Program Project and Service Management

Accenture Technology

Company Presentation

broadchoice

Tactical to Transformational: The Evolution of Marketing Operations

Allocadia Software

How the Marketing Operations function can lead transformational change across the organization. While some Marketing Operations teams are operating at a tactical level, often disconnected from marketing leadership, best-in-class organizations are empowering their marketing operations teams to drive transformational change in the way marketing aligns with the product and sales. With the increasingly essential role of planning, measuring and reporting marketing’s contribution to the corporate bottom line, marketing operations is uniquely positioned to enable better alignment, efficiency and transformation across marketing, sales and product organizations. What you'll learn: 1. The evolving role of marketing operations in strategy, infrastructure, enablement and accountability 2. How to align marketing strategy and investments to business goals and revenue performance 3. An overview of key financial planning perspectives that provide the basis for aligned measurement and performance

Cloud Journey Roadmap: Capgemini's Cloud Readiness Assessment

Capgemini

Today there is tremendous pressure on organizations to improve customer service and supply chain efficiency while reducing IT costs. Moving applications to the cloud is an attractive option and is receiving a lot of attention. Many organizations hear a lot about the cloud and its value but are unsure of what it truly means. The Capgemini Cloud Readiness Assessment provides a roadmap to guide customers on their cloud journey and helps them answer the following questions: • What is the value to the organization of migrating to the cloud? • What is the cost and the timeline to move to the cloud? • What is the organization’s specific migration path to the cloud model? • Which best practices should the organization adopt? Presented by Jon Lundstedt, Oracle Cloud Market Development Executive, Capgemini, at Oracle OpenWorld 2016.

AI: Built to Scale

accenture

The numbers tell the story: 84% of C-suite executives believe they must leverage artificial intelligence (AI) to achieve their growth objectives, yet 76% report they struggle with how to scale. With the stakes higher than ever, what can we learn from companies that are successfully scaling AI, achieving nearly 3X the return on investments and an average 32% premium on key financial valuation metrics? To answer that question, Accenture conducted a landmark global study involving 1,500 C-suite executives from organizations across 16 industries. The aim: Help companies progress on their AI journey, from one-off AI experimentation to gaining a robust organization-wide capability that acts as a source of competitive agility and growth. Read the full report: http://www.accenture.com/AI-Built-to-Scale-Slideshare

PUBLISHER LUMAscape

AGENCY LUMAscape

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AGENCY LUMAscape