This document provides information about an upcoming Aged Care Procurement Conference to be held in Sydney on September 22-23, 2015. The conference will focus on strategies for procurement professionals in the aged care sector to deliver cost savings while ensuring quality care. A variety of topics will be addressed, including aged care reform, supply chain efficiency, contracting for services, procurement best practices, and category management. There will also be workshops on ICT procurement and change management on September 24. The conference aims to provide procurement, finance, and operations leaders in aged care with insights and solutions for challenges in an environment of increasing demands.

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Brett Beattie
Head of Procurement
Opal
Simone Davey
Procurement Manager
State-Wide Equipment Program
John Engeler
Group Manager
- Accommodation Services
SummitCare (Australia)
Andrew Young
Contracts and Tendering Manager
Ballarat Health Services
Peter Cubit
Commercial Manager Procurement
Care Connect Group
Paul Dickson
Managing Director
Dickson and Dickson Healthcare
Alannah Norman
General Manager
Wendy’s Home Care
President
Association of Private
Nursing Services
Featured Speakers include
Susi Tegen
Chief Executive
Medical Technology
Association of Australia
11th & 12th
August 2015
The QT Hotel
Canberra
Contracting for Services in the Public Sector
22nd & 23rd September 2015
Workshop 24th September
Doltone House
Sydney
Aged Care Procurement Conference
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THANKS TO OUR
GOLD PARTNERS:
STRATEGIES TO DELIVER COST SAVINGS
WHILST ENSURING RESIDENT SAFETY &
QUALITY SERVICE OUTCOMES
WHY YOU SHOULD ATTEND?
• Save time and money through streamlined operations and
procurement processes
• Understand what you are buying and clinical requirements
• Improve stakeholder engagement
• Network with potential partners and suppliers
• Gain insights on the impact of Aged Care reform on
procurement
• Improve contract management of allied health services
• Achieve best value through partnership and cooperation
• Minimise risk in procurement to optimise resident safety,
operational and financial risk
• Identify opportunities for strategic sourcing of Aged Care
products and services
• Learn about good procurement practices for continuous
improvement
• Find out about innovative procurement practices and strategic
sourcing.
CONFERENCE HIGHLIGHTS
Key issues addressed at the Conference include:
Aged Care Reform| Procurement| Transformation| Supply Chain
Efficiency| Cost Reduction Strategies | Cooperation & Partnership| Home
Care Opportunities| Supplier Relationship Management| Remote Aged
Care| High Care Needs| Tenders & Contracts| Transparency| Outsourcing/
In-sourcing
PROCUREMENT CATEGORIES:
Food| Clinical | Corporate | Allied Health | Medical Technology | Facilities
| ICT| Mobility Aids | Consumerables | Fleet | Contract Labour | Energy |
Capital
WORKSHOPS
24 September 2015
ICT Procurement & Change Management
THANKS TO OUR
PLATINUM PARTNER:

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ABOUT THE CONFERENCE
In a time of margin pressures, the Aged Care Procurement Conference will enable you to pursue a number of cost-saving
strategies whilst meeting your clinical and financial goals. At this Conference you will learn how to streamline procurement
activities and supply chain. Understand what you are actually buying, ask the right questions and deliver choice for your clients.
The PASA Aged Care Procurement Conference will bring together the country’s leading Procurement, Financial, Operational and
Clinical professionals and aged care suppliers addressing the specific challenges of Aged Care Procurement. The Conference will
be held at Doltone House, Darling Island Wharf, Sydney on the 22nd to 23rd September 2015. On the third day, 24th September
2015 there will be two separable bookable half-day workshops on ICT Procurement and Change Management.
What procurement, finance, operations need to know, plan for and engage with
The Aged Care Procurement Conference is for the entire aged care sector including the acute care, home care, community care,
aged care facilities and retirement living industry, transition care, hospitals and health care. Presentations will cover procurement
strategies for a wide range of needs and dependency, from independent living and low-care through to high- care and specialist
care such as dementia care, remote aged care and culturally and linguistically diverse (CALD) backgrounds.
Position your organisation to respond to Aged Care Reform and implications for procurement. Find out about different
approaches to deliver client focused Home Care services and greater choice. Become more effective at managing external
contractors for allied health services.
The Aged Care sector is increasingly looking to procurement as a strategic way to improve an organisation performance. At the
Conference you will learn how to tackle the crucial procurement challenge of saving money and reducing cost while ensuring
the provision of quality care services. The Aged Care Procurement Conference will focus on practical solutions and strategies to
achieve best value in procurement in an environment of continually changing and highly demanding age care expectations.
The Conference is for all levels of procurement expertise and specific aged care procurement skills to improve your procurement
practices.
Implementing Category Management in the Aged Care sector will also be address at the Aged Care Procurement Conference.
You will share experiences in implementing effective procurement practices and across direct and indirect spend categories
including: Medical Equipment; Clinical; Mobility Aids; Food; Laundry and Cleaning, Allied Health; and Corporate spends.
Procurement for in-home care and increased client choice brings new challenges and opportunities for procurement. Hear a case
study on how this will be achieved through greater collaboration and partnering. Understand what you are buying and right the
ask questions to be to be person-centred, supporting client choice and deliver quality service outcomes
If you are involved in procurement for Aged Care sector then you cannot afford to miss this event. If you responsible for
delivering cost savings, position for Aged Care reform and ensure quality service outcomes then this conference should not be
missed.
I look forward to seeing you in Sydney,
Nigel Wardropper, Managing Director, PASA
WHO SHOULD ATTEND?
This conference is essential for: Aged Care
• Purchasing Officers, Procurement and Supply Managers; Contract and Tender Managers, Fleet Management, Hospitality,
Facilities Managers; CFO/Financial Controllers
• Senior Management, CEO/Boards, Providers from Aged and Home Care, Government
• Senior Executives, Business development, sales/marketing managers from suppliers of products and services to the Aged
Care sector
• Advisors, consultants, lawyers, business development/sales managers from suppliers of support services to the Aged Care
sectors
• Three tiers of Government involved in Aged Care policy, reform and service delivery

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TIME SESSION
7.45 – 9.00 Registration
9.00 Chair - Opening
9.10am
Transforming Aged Care Procurement
The Aged Care sector is increasingly looking to procurement as a strategic way to advance organisation performance
• Procurement Transformation and Strategic Shifts
• Providing insights on issues affecting aged care procurement
• Differentiating through procurement
Brett Beattie, Head of Procurement, Opal
9.50am
Supply Chain Innovation and Efficiencies in Aged Care Procurement
Successfully transforming their supply chain in a competitive market and optimising procurement practices. Leveraging of standards in supply
chain globally and locally helping to assist in safety and quality of care improvements.
• Implementing operational efficiency in supply chain
• Achieving more efficient procurement outcomes
• Supply Chain Reform to remove complexity in operations
• The impact of general trends and challenges
Paul Broadbridge, Manager Supply Chain, National E-Health Transition Authority
10.30am Morning Refreshments
11.00am
Doutta Galla Aged Services case study on major cost reduction strategies
Doutta Galla is an independent, not-for-profit, non-denominational organisation with eight integrated residential care facilities offering
permanent, short and longer term respite, dementia and palliative care and more independent options. The presentations will shares the
transformation of procurement and supply to delivery substantive and sustainable savings.
• Challenges we faced
• Areas of greatest innovation
• How we delivered savings
Vanda Iaconese, Chief Executive Officer, Doutta Galla Aged Services
11.40am
Living Longer Living Better aged care reform package – implications for procurement
• Home Care Packages program
• Interface between the basic care package and Home and Community Care (HACC)
• The Consumer Directed Care (CDC) requirements
• Implementation arrangements, including assessment and eligibility issues, the development of program guidelines, contractual
arrangements, communication materials, monitoring and evaluation
• Strategies and resources needed to support consumers, carers, providers and the aged care workforce
12.30pm Lunch
1.30pm
Insights on Procurement for High Care clients
• Dementia and implications for procurement
• Continence Management
MEDICAL TECHNOLOGY
2.10pm
Opportunities and challenges in medical technology procurement for our Ageing Population
What procurement and finance need know, plan for and engage
• Key trends in medical technology and what will be needed in the future
• Tele-health and application for aged care and in home delivery
• How client outcomes can be improved using tele-health while containing costs
• Challenges with Procurement of Medical Technology for aging population
Susi Tegen, Chief Executive, Medical Technology Association of Australia
3.00pm Afternoon Refreshments
AGED CARE CATEGORY MANAGEMENT
3.30pm
Facilities & Capital Management in Aged Care
• Cost reduction strategies to meet budget expectations: analysis on the following:
• Linen and beds
• Laundry services
• Cleaning, cleansing and disposal of waste
Capital investments
Land, construction and building costs acquisitions
• Procurement of capital investments for Aged care construction
• Refurbishment and modification of Aged Care facilities
• Alternative financing options including PPP
INNOVATIVE PROCUREMENT & STRATEGIC SOURCING
4.10pm
Strategic Procurement
Aim of this Session will be to empower and educate the audience on the significant commercial benefits that can be achieved by innovative
procurement and the different models of strategic sourcing.
• Strategic sourcing and global sourcing
• Track and analyse internal spending
• New potential vendors are identified, new RFI templates are developed and the team analyses the impact of existing long term
agreements
• Once the contracts are in place, a good strategic sourcing methodology demands that analysis continue on each contract.
• Profit Impact: volume or value purchased, impact on supply chain“value-add”, business growth potential or dependency
• Supply Risk/Criticality: product availability, number of suppliers, ease of switching a supplier, availability of substitutes
Paul Dickson, Managing Director, Dickson and Dickson Healthcare, Sirius Care
Dickson and Dickson Healthcare Ltd (DnD) consists of four individual brands including Sirius Care
5.00pm Closing Remarks
5.00 – 6.00pm Networking Reception
DAY ONE PROGRAMME Tuesday 22nd September 2015

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TIME SESSION
7.45 – 9.00 Registration
9.00am
Discussing how Summit Care addresses the“triple h”health procurement challenge
• Reviewing how to procure for a hotel look
• Analysing the best practices to improve hospital care within Summit Care
• Achieving the feel of a home in aged care centres
John Engeler, Group Manager - Accommodation Services, SummitCare (Australia)
HOME CARE & PROCUREMENT
9.50am
Home Care Procurement Challenges & Opportunities
Procurement for in-home care has to be person-centred, supporting client choice and delivering quality service outcomes
• Procurement objectives for in-home care
• Stratification - selecting the right partners to come on the journey with us
• Internal practice and its impact on achieving procurement objectives
• Delivering transparency and integrity to the client
• Balancing client choice and cost efficiency
Peter Cubit, Commercial Manager – Procurement, Care Connect Group
10.40am Morning Refreshments
11.10am
Partnership and Cooperation for best value and quality in-home care
Wendy’s Home Care provides in-home support for aged care community in Western Sydney and Blue Mountains since 1995. Wendy’s works in
partnership with more than 50 government and non-government agencies to deliver seamless support which is tailored to individual needs.
• Insights on achieving better supplier-contract cooperation to increase quality outcomes
• Scope of Services provided for aged care in-home: Personal Care, Domestic Assistance,
• Dementia Care, Social Support & Transport, Monitoring & Supervision, Hospital to Home Service
• Lessons to share
Alannah Norman, General Manager Wendy’s Home Care &
President, Association of Private Nursing Services
11.50am
Legal considerations for Aged Care Tenders, Contracts & Probity in Procurement
• The Tendering Process
• What are the common problems?
• Contract Law in Aged Care
• Managing all externally sourced services and
• Contract Law Fundamentals
12.20pm Lunch
AGED CARE CATEGORY MANAGEMENT
1.20pm
Smart Food Procurement to reduce costs while improving quality of care
• Procurement practices in menu planning for food within the aged care sector
• Smart procurement to reduce food costs
• Procurement practices to increase menu choice
• Improves residents satisfaction and quality of care
• For outsourced procurement - what to expect from procurement companies in terms of support and menu planning solutions
Karen Abbey (APD), Foodservice aged care specialist Dietician, Director Nutrition and Catering Consultancy and Editor Nutrition and Catering Global Hub
2.00pm
Sustainable Procurement strategies for Aged Care
Tania Crosbie, Director, The Crosbie Collective
2.40pm
Effectively managing Allied Health services in Aged Care
Managing Allied Health services what Residential Aged Care Facilitates (RACFs) needs to know to reduce costs, increase additional funding and
improve pain management outcomes for residents
• Funding and regulatory environment - Aged Care Funding Instrument, CDC etc
• Improving Pain Management and resident outcomes
Nick Heywood-Smith, Chief Executive Officer, Wellness & Lifestyles
3.00pm Afternoon Refreshments
3.30pm
SWEP Procurement Case Study
State-Wide Equipment Program is for people with permanent or long-term disability or is frail aged with subsidised aids, equipment and home
and vehicle modifications to enhance their independence and facilitate community participation.
• Objectives
• Steps - from RFT to implementation
• Lesson learnt - non customised Aids & Equipment Program (A&EP) and more
• Outcomes including savings realised
Simone Davey, Procurement Manager, State-wide Equipment Program
Andrew Young, Contracts and Tendering Manager, Ballarat Health Services
3.50pm
Category Management for cost reduction strategies
• Sourcing products and services
• Best value for money through diligent product selection
• Product and policy compliance
• Effective stakeholder engagement
4.20pm
Risk Management and improving procurement resilience
Identifying and managing risk in the supply chain, crucial to optimising performance which is vital to future needs
• Effective supply compliance
• Optimising outcomes and delivering value to your organisations
• Balancing Efficiency, Savings and client/Resident Safety
• Probity and ethical issues in aged care purchasing, why is it important?
5.00pm Closing Remarks end of Conference
DAY TWO PROGRAMME Wednesday 23rd September

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TIME WORKSHOP DETAILS
8:00 Registration
Workshop
Half Day Workshop duration from 9.00 – 12.30pm
Refreshments 10.30 – 11.00
9.00am
ICT Procurement
Workshop outline
“Great choice! A practical workshop on how to select and implement business technology in aged care.“
Areas to explore
1. Analysing ways of working under the Living Longer Living Better changes
2. Ensuring value for money in procurement
3. Opportunities for organisational transformation
4. Setting the project up for success
Workshop Leader
Robert Samuel, Executive Director , Consult Point
Robert Samuel is an Executive Director at Consult Point – business technology consulting for growing organisations. Robert and
his colleagues at Consult Point have been working with many of Australia’s leading aged care providers to ensure that investments
in technology are well scoped and well supported both financially and emotionally within aged care organisations. As a regular
contributor in print and social media on technology issues in aged care and health, Robert is big on ensuring that technology
projects in aged care work from a people perspective as well as a technology perspective
12.00 –
1.00pm
Lunch
Workshop
Half Day Workshop duration from 1.30 – 5.00pm
Refreshments 3:00-3:30
1.30pm
Change Management in Aged Care procurement
Workshop outline
This pragmatic workshop will provide the three C’s – A practical change experience, with the context of procurement, within the culture of
aged care.
Areas to explore
• Describe the changing aged care procurement landscape
• Explain the change benefits for improving the bottom line and resident outcomes
• Demonstrate the importance of embracing change to thrive, not just survive
• Apply strategies to achieve best value supply chain with a resident safety focus
Workshop Leader
Mark Brommeyer FACHI, AFAIM, MAICD, Managing Director, Brommeyer Consulting Pty Ltd
Adjunct Senior Lecturer, School of Medicine, Flinders University, Australia
Mark recently led the electronic healthcare Supply Chain Reform Program at the National E-Health Transition Authority (NEHTA),
incorporating the National Product Catalogue (NPC), the eProcurement solution and purchasing reform. Having spent thirty years
in the health sector, with significant experience in e-health strategy, change and risk management, Mark is passionate about
healthcare reform. He has provided consultancy, project and change management services in public and private health sectors in
Australia, New Zealand, Malaysia, China, England, Ireland and Wales.
Mark is a Registered Nurse and has gained a Bachelor of Applied Science in Nursing, a Graduate Diploma in Adult Learning
and a Masters of Educational Administration (Open Learning). The last twenty years have involved managing change and the
integration of information and communication technologies to support, connect and provide healthcare across distance and time
barriers.
Mark is a Fellow of the Australasian College of Health Informatics, an Associate Fellow of the Australian Institute of Management
and a Member of the Australian Institute of Company Directors.
5.00pm Close of Workshops Day
WORKSHOPS DAY THREE Thursday 13th August

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Speakers
Aged Care Procurement Conference features a stellar speaker line-up of senior procurement and supply practitioners,
advisers and experts, all of whom have been identified as having the experience, knowledge and expertise to address
particular subject matter.
Additional speakers will be published shortly.
Paul Broadbridge | Manager Supply Chain | NEHTA - National E-Health Transition Authority
Paul is the Manager Supply Chain with NEHTA, responsible for leading the supply chain stream in the uptake of eHealth solutions
that enhance healthcare by enabling access to the right information, for the right person, at the right time and place. This is
being delivered through initiatives like the operationalisation of the National Product Catalogue, Locatenet and Recallnet and
utilisation of NEHTA eProcurement solution. Paul specialises in the integration of technology, people and data to deliver business
and healthcare outcomes acquired through over 10 years’experience at a state, national and international level specialising in
organisation reform, strategy development and change management within the public sector.
Paul has been responsible for developing procurement savings strategies, fleet optimisation initiatives and implementation
of robust procurement governance models that contribute to providing cost savings, efficiency gains and improved service
quality. Recently Paul led an integral team in the implementation of a centralised procurement model, focused on procure to pay
system and process standardisation across all public health sites within SA, in addition to expansion and automation design of a
centralised distribution centre to support the initiative.
Brett Beattie | Head of Procurement | Opal Aged Care
Brett is currently Head of Procurement for Opal Aged Care in Australia. Opal is the largest privately owned aged care provider in
Australia. Brett is an experienced and qualified procurement professional with exposure across end to end procurement processes
and is responsible for the effective management of all group wide direct and indirect spend.
Brett has gained his procurement experience from over 12 years in the Pharmaceutical, Health Care, Environmental Services,
Logistics, Engineering and Manufacturing sectors through Australia, Asia Pacific and globally. This experience has seen Brett take
on remits for creation and execution of building sustainable procurement and risk mitigation strategies, policies, procedures,
related functions and teams.
Brett has developed an impressive reputation in Australia driving procurement transformations in both global and national
organisations. He has a high level of experience working internationally across diverse markets and business cultures in both
mature and emerging markets. In Brett’s roles he has been relied upon to be a spend management advocate, thought leader,
strategist, facilitator of change and a process re-engineer.
John Engeler | Group Manager - Accommodation Services | SummitCare
John joined SummitCare in 2012. His background includes planning experience with Housing NSW and business development
in its commercial arm, Resitech. He then worked in disability care, support and advocacy across a number of areas, but primarily
accommodation, before returning to property, projects and asset management for the growing community housing sector.
John has completed undergraduate studies in Social Studies, undertaken post-graduate study in law, and holds a Masters degree
in Urban and Regional Planning. He also held board and advisory positions for not-for-profit peak bodies and intergovernmental
taskforces addressing and improving housing, accommodation and service provision for a range of residents.
Mark Brommeyer FACHI, AFAIM, MAICD | Managing Director | Brommeyer Consulting Pty
Adjunct Senior Lecturer, School of Medicine, Flinders University, Australia
MEdAdmin, GradDipEd, BAppSc, RN, FACHI, AFAIM, MAICD Mark recently led the electronic healthcare Supply Chain Reform
Program at the National E-Health Transition Authority (NEHTA), incorporating the National Product Catalogue (NPC), the
eProcurement solution and purchasing reform. Having spent thirty years in the health sector, with significant experience in
e-health strategy, change and risk management, Mark is passionate about healthcare reform. He has provided consultancy, project
and change management services in public and private health sectors in Australia, New Zealand, Malaysia, China, England, Ireland
and Wales.
Mark is a Registered Nurse and has gained a Bachelor of Applied Science in Nursing, a Graduate Diploma in Adult Learning and a
Masters of Educational Administration (Open Learning). The last twenty years have involved managing change and the integration
of information and communication technologies to support, connect and provide healthcare across distance and time barriers.
Mark is a Fellow of the Australasian College of Health Informatics, an Associate Fellow of the Australian Institute of Management
and a Member of the Australian Institute of Company Directors.
Simone Davey | Manager, Procurement & Corporate Governancev | SWEP State-wide Equipment Program
Simone Davey is the Manager of Procurement and Corporate Governance for the State-wide Equipment Program located in
Victoria. Simone has over 10 years’experience in the Public Health Sector, with various roles including program management,
governance and most recently in procurement.
Simone’s primary role is strategic procurement planning and implementation with responsibility for research, tender management
and evaluation. Simone’s focus is to achieve better value for money through competitive tender processes, resulting in quality
products for SWEP clients across Victoria.

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Paul Dickson | Managing Director | Dickson and Dickson Healthcare
Raised in Orange and the son of a Bank Manager, I was instilled with a strong work ethic, resilience, tenacity and a desire to win.
This has resulted in relentlessly pursuing bigger and better opportunities and making a difference at every company that I’ve
worked. I have always developed myself, the team, the structure and the systems so that the business units, the individuals and
indeed I were better and stronger as a result of my contribution. I believe in ongoing education and development for myself and
my team.
My initial formal education, via a TNT management cadetship, was a Bachelor of Commerce (Majoring in Accounting, Finance and
Systems) from UNSW. I also undertook post-graduate studies and obtained a Master’s Degree in Logistics at Sydney University.
This broad initial formal education and my ongoing study and research have led me into broad, multifunctional senior roles
across a range of disciplines including Finance, Logistics, Operations, Sales, Marketing, Systems General Management and my
current role as business founder and owner of Dickson & Dickson
My greatest achievement to date is the building of Dickson & Dickson. I and my company have made a significant contribution to
the Australian, New Zealand, and South African Health sectors by competing with and beating global multinationals by offering
the highest quality medical products at sustainable prices through the implementation of effective strategic sourcing methods.
This achievement is now spreading its wings globally into England, France, and the United States.
The path that has led me here has seen me overcome many challenges, make many changes and put in place many significant
achievements. I have high-lighted below many of my achievements and career highlights but know that all that I have built to
date is foundation for the achievements that lie ahead.
Peter Cubit MCIPS | Commercial Manager – Procurement | Care Connect Group
Peter Cubit MCIPS has nearly 40 years’experience in procurement and contract management across a wide array of sectors.
His experience includes leading some of the most challenging sourcing projects in the public and private sector. His extensive
experience in the health sector led to his selecting the growing home care sector as his next career opportunity in 2014.
Care Connect is a national not-for-profit organisation providing brokerage services to aged, disability and mental health clients
who choose to maintain control over their own lives through living independently at home. Care Connect works with each client
to plan and deliver the support they need in reaching their goals. Support is brokered using pre-qualified service providers who
meet compliance standards and deliver quality services at a price the client’s budget can afford.
Peter’s current role includes rationalising the provider base to leverage better prices and higher quality services for clients, as well
as overseeing the implementation of new systems and processes for the implementation of Consumer Directed Care.
Karen Abbey (APD) | Director | Nutrition and Catering Consultancy
Karen is a foodservice specialist dietitian and a Certified Foodservice Professional providing consultancy and training services to
the aged care industry in Australia. Karen career in foodservices has covered kitchen and equipment installations, kitchen design,
service planning, finding cost effective solutions for aged care dining and foodservices. Working within this sector to improve
the quality of foodservices for both residents and staff. Karen is the Director of Nutrition and Catering Consultancy and publishes
the Nutrition and Catering Global Hub a free online publication proving valuable information to support foodservices. Karen
has a passion for all things to do with foodservice and is completing a PhD which has focussed on menu planning and the meal
environment in residential aged care in Australia.
Andrew Young | Manager, Contract and Tendering | Ballarat Health Services
Andrew Young is the Manager of Contract and Tendering for Ballarat Health Services. Andrew has achieved a Bachelor of
Commerce majoring in Accounting and Business Law and is currently studying his Bachelor of Laws.
With over 10 years’experience in the Public Health Sector primarily associated in Contract & Tendering Andrew has been an
integral key member of various developments within Ballarat Health Services. Andrew’s key roles and responsibilities include
High Level Tender Formation, Contract and Tender Administration, Contract and Tender Business Advisory Services, Risk Analysis,
Probity, Financial Analysis, Contract Negotiation, Supply Chain Management, Policy Creation, VGPB Compliance and Supply
Systems Integration.
Robert Samuel | Executive Director | Consult Point
Robert Samuel is an Executive Director at Consult Point – business technology consulting for growing organisations. Robert
and his colleagues at Consult Point have been working with many of Australia’s leading aged care providers to ensure that
investments in technology are well scoped and well supported both financially and emotionally within aged care organisations.
As a regular contributor in print and social media on technology issues in aged care and health, Robert is big on ensuring that
technology projects in aged care work from a people perspective as well as a technology perspective.

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Alannah Norman | General Manager | Wendy’s Home Care
& President of the Association of Private Nursing Services and General Manager
As the General Manager of Wendy’s Home Care, Alannah Norman is part of the family-owned and operated business that provides
in-home assistance to hundreds of clients across Western Sydney and Blue Mountains every week. In the enviable position of
having seen the business grow in leaps and bounds since its inception in 1995, Alannah now manages an organisation that
employs more than 240 people and is responsible for contracts and agreements held with approximately 50 government and non-
government aged care and disability support agencies who use Wendy’s to deliver quality services on their behalf.
With a background in local government communication and community services management, and with a passion for industry
development and reform, Alannah has been focussed on the key elements of customer service, client choice, and efficient and
sustainable business development in a time of rapid change.
Alannah is currently the President of the Association of Private Nursing Services – a national body of independent nursing and
home care providers that aims to build partnerships and enhance industry standards.
Tania Crosbie | Director | The Crosbie Collective
Tania Crosbie is a research, communications, education and engagement specialist and co-owner of Sustainability at Work. Tania
is experienced and qualified to understand how organisations, their teams, their stakeholders and their customers function,
communicate and engage. She has spent a number of years specialising in sustainability and its organisational and supply chain
integration. The latest report from Sustainability at Work is The Sustainability and Supply Chain Divide: Insights into the gaps,
challenges and opportunities for Australian companies and in this report Tania spoke in-depth to a large number of organisations
to gain their insights and solutions.
In her 20 plus years experience Tania has worked with many well-known brands including global companies as well as those from
the private, public and not-for-profit sectors.
“I love helping organisations reach their goals. But these days I focus on those goals being of the“sustainable”kind – by threading
sustainable practices throughout their organisation and taking their people on that journey. And then communicating to their
supply chain, stakeholders and the wider public.”
Nick Heywood-Smith | Chief Executive Officer | Wellness and Lifestyles
Nick Heywood-Smith is a registered physiotherapist and CEO of Wellness & Lifestyles Australia (W&L) group of companies. W&L
is a business that he developed with his wife Nikki that specialises in aged care and provides mobile allied health and education
services to clients and facilities across South Australia, Victoria and the Northern Territory.
Nick has been a registered physiotherapist since January 1999. Since completing his degree he has worked in a variety of health
care settings around the world including five different countries. He was recently awarded Young Entrepreneur of the Year by
Ernst & Young in the Central region.
Susanne (Susi) Tegen | Chief Executive | MTAA
Susi Tegen has over 20 years’experience in the medical and health, as well as in the agribusiness sector.
Susi brings Chief Executive experience, most recently as the Chief Executive of The Royal Australian and New Zealand College
of Ophthalmologists, former Chief Executive starting up the Limestone Coast Division of General Practice in SA, commercial
acumen as Managing Director of a public company which researched, developed, raised capital and commercialized agribusiness
opportunities (e.g. grain trading) on behalf of its shareholders.
Susi has demonstrated a strong belief in the value of being at the table in the preparatory discussions representing the industry
as a unified whole.
She brings a strong track record of success in advocacy and relationship building, both nationally and internationally, across
medicine, primary industry / agribusiness, education and training. This encompasses Government and its agencies, member
stakeholders and business to drive mutually beneficial outcomes.
She is currently and has been director on several boards, which include an international development ophthalmology foundation
Sight For All, General Practice related organisations dealing with training, policy and population health programs, a private day
surgery, the rural focused capacity building Australian Rural Leadership Foundation and numerous Ministerial Advisory positions.
Susi has an MBA (Melb), BA (Adel), Post Grad Dip Ed (UNE), GCCM (AGSM), FARLF and FAICD, and has been awarded numerous
awards including a Telstra Nokia Business award and RIRDC SA Business Woman award.
She has worked in the Northern Territory, NSW, Victoria, SA and her native Austria.

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EVENT PARTNERS AND EXHIBITORS
Thanks to our Platinum Partner:
Sirius Care is one of 5 business units that sits within the well-established
Dickson and Dickson Health Care group. See www.dndhealthcare.com
We are an entirely Australian owned and managed business. We offer
a true 5PL end to end strategic sourcing solution and own our own
manufacturing, both on and off shore. With the growing demands in the
Aged Care market and the increasing economic burden, we believe that
the timing of the launch of Sirius Care is perfectly aligned with the need
for innovative solutions that are being sought in Aged Care right now.
As innovators in the space of Strategic Procurement in Health Care, and
having worked Successfully with the largest private hospital groups in
the country for the past several years. We will offer the same benefits to
the Aged Care sector;
• Significant Savings
• Proven experience
• Quality Products
• An assortment of add on value services
We listen, we remain transparent and we will design Procurement
solutions specifically to fit your needs on a True Partnership basis. For
further information on our products and services, inclusive (but not
limited to) a complete range of high quality and affordable, Incontinence
Pads, Mobility Aids, Beds and much more.
For more information please visit: www.siriuscare.com.au
Thanks to our Gold Partners:
You have probably heard the RENTOKIL name in association with Pest
Control, BUT did you know that Rentokil is in fact much bigger than
just pest control and is part of the worldwide Rentokil Initial Group,
the international business services company paramount in providing
hygiene, safety and security solutions.
In Australia, Rentokil Initial offer top quality, value for money, clever
business services in:
• Washroom Hygiene
• Professional Pest Control
• Indoor Plant Hire and
• Easy to use, DIY pest control products for Australian households,
rural and industrial markets.
Healthcare Procurement Partners (HPP) deliver tangible savings for
healthcare providers.
HPP are the leading specialised Healthcare Procurement consultancy
in the Asia Pacific, with its HQ in Australia. Extensive experience with
Australian healthcare clients from the largest public hospitals to walk in
private clinics and individual healthcare providers and Charities.
In-depth procurement experience in all categories from needles
and syringes, orthopaedics and capital equipment to patient food,
cleaning and IT. Delivering savings via excellent clinical and stakeholder
engagement.
We work with you on-site every step of the way, delivering great
procurement.
We look forward to meeting you at the conference.
Thanks to our Exhibitors:
W&L delivers specialist aged care services to improve the quality of life
for older Australians;
• Physiotherapy
• Podiatry
• Occupational Therapy
• Speech Pathology
• Dietetics
W&L’s ACFI consultants assist aged care facilities receive all funding
they’re eligible for.
W&L Learning provides online education products and a customisable
LMS platform, to assist aged care facilities meet their training needs.
Basware empowers Aged Care and Health organisations to automate
their financial supply chain processes, achieving vastly improved
efficiency, management, control and visibility over accounts payable
and procurement.
We’ve already helped many Aged Care organisations in Australia –
ask us who, and how, at the Basware stand.
Access Health, has 35+ years’experience in suppling to Healthcare,
Hospitals & the Agedcare Community, specialising in Continence &
Wound Management, Pressure Care, Physiotherapy and Rehabilitation.
Our Indas Continence Management System provides unbeatable
outcomes for Residents, Care staff and Providers.
Access Health also supplies the Smith & Nephew and EquaGel range of
products.
SPONSORSHIP OPPORTUNITIES
Aged Care Procurement Conference provide suppliers with a unique
opportunity to build their brand and generate quality targeted leads
with procurement and supply professionals from leading Aged Care
organisations.
Call Nigel Pretty on 07 5644 0510 to discuss further or email
nigelp@bttbonline.com

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VENUE
DOLTONE HOUSE
DARLING ISLAND WHARF
Ground Floor Accenture/Google Building (Opp Star City)
48 Pirrama Road
Pyrmont NSW 2009
(02) 8571 0622
info@doltonehouse.com.au
www.doltonehouse.com.au
Conveniently located close to the city centre, Mercure Sydney Hotel is situated in the heart of Sydney’s entertainment district with the Capitol
Theatre nearby.
Walking distance to the Sydney Convention and Exhibition Centre, Darling Harbour, Chinatown, The Sydney Entertainment Centre and
Sydney University. Immediate access to Sydney’s major transport hub, Central Railway Square, which is directly linked to Sydney Airport.
Ramp access is available via Little Regent Street entrance.
PARKING, DIRECTIONS & MAP
Star City Casino Parking Station (opposite venue)
Located on Pyrmont St, Pyrmont.
For further information call (02) 9777 9000
Price: parking rates from $12 – $22 for a 6 hour period (rates subject to change without notice)
Walking Distance
From Town Hall, take a short walk over the Pyrmont Bridge at
Darling Harbour and Darling Island Wharf is located opposite Star
City Casino.
Light Rail
Departs from Central Station to Star City Casino Station every 10 to
15 minutes and operates 24 hrs per day, 7 days a week. Park at the
Entertainment Centre or Harbourside Car Parks and catch the light
rail to Star City.
For further information call (02) 9552 2288 or visit
www.metrolightrail.com.au
Monorail
Operates in a loop around the city 7 days a week, departing every 3
to 5 minutes. Closest stop is Harbourside, Darling Harbour.
For further information call (02) 9552 2288 or visit
www.metromonorail.com.au
Ferry
Operates 7 days a week from Wharf No. 5 at Circular Quay and
stops at Pyrmont Bay. For route and timetable information on State
Transit’s“Darling Harbour”ferry to Pyrmont Bay call 13 15 00 or visit
www.sydneyferries.info/timetables/darlingharbour.php
Taxi
Average cost of $10 from the CBD Water Taxi.
For further information call Water Taxis Combined 1300 666 484
Bus
The State Transit Bus Route 443 and 449 regularly departs Circular
Quay to Pirrama Rd.
For route and timetable information, call 13 15 00 or visit
www.sta.nsw.gov.au/timetable

11. W: AGEDCAREPROCUREMENT.COM | P: 07 5644 0515 | E: REGOS@BTTBONLINE.COM PAGE 11
Registration
There are four ways to register:
1. Using the online form CLICK HERE www.procurementandsupply.com/events/agedcare/
2. By phone: 07 5644 0515
3. Scan completed registration form and email to regos@bttbonline.com
4. Fax completed registration form to 07 5644 0501
Cancellation Terms
Any cancellations must be received in writing before 28th August 2015. An administration charge of $200+GST will apply. No refunds will be
given after this date. Substitutions will be allowed at any time.
Privacy Policy
The information received on this form may be shared with external companies (sponsors and exhibitors) for their ongoing marketing
purposes.
Conference Agenda
The organisers reserve the right to alter or amend the conference programme without notice to delegates.
MASTERCARDDINERSAMEX CCV
EXPIRY DATE
VISA
Payment Details
I wish to pay by Credit Card:
Card
Number
NAME ON CARD
AMOUNT
PAYABLE
SIGNATURE
NAME
JOB TITLE
ORGANISATION
ADDRESS
SUBURB
STATE POSTCODE
COUNTRY
PHONE
MOBILE
EMAIL
DO YOU HAVE ANY SPECIAL
DIETARY REQUIREMENTS
Options Early-Bird before 30th June 2015
Buyer* - Two day conference $795 + GST = $874.50
Buyer* - Two day conference + workshops $1,295 + GST = $1,424.50
Buyer* - Workshops only $545 + GST = $599.50
Vendor**: Early Bird - Two day conference $1,395 + GST = $1,534.50
TEAM DISCOUNT
Register 3-4 delegates and receive a discount of 10%
Register 5 + delegates and receive a discount of 20%
For a group booking form please call 07 5644 0505 or email regos@bttbonline.com
*Buyers – are defined as people
responsible for procurement, working for
Aged Care Providers
**Vendors – are defined as people from
providers of services or goods to the Aged
Care sector / consultants to the aged care
sector