SlideShare a Scribd company logo
presenting level   champion level   patron level
How to Build Cause Marketing 
          Alliances through Branding 
    Stacie Madden, SEM Associates
Nancy Barr, International Fund for Animal 
                 Welfare




presenting level     champion level   patron level
Stacie Madden
SEM Associates

   Experience in nonprofit, healthcare
    and consumer products
   Former director of marketing and
    corporate giving for IFAW
   Communications and community
    outreach for EMD Serono
   Brand building roles at Reebok,
    Dunkin’ Donuts and HealthBridge
   MBA from Babson College
Nancy Barr
International Fund for Animal Welfare

   Joined IFAW in 2006, currently
    Senior Manager, Educational
    Marketing
   18 years experience in nonprofit
    marketing and international
    communications
   Previous positions with the United
    Nations, World Vision, CBS News and
    Time Magazine
   MA, International Relations: USC
    BA: Williams College
Agenda

   What is branding?
   Key messages and positioning
   What is cause marketing?
   Developing strategic partnerships
   Case study: IFAW
   Q&A
What is branding?
   Noun
       kind, grade, or make, as indicated by a stamp,
        trademark, or the like: the best brand of coffee
       a mark made by burning or otherwise, to indicate kind,
        grade, make, ownership, etc.
       a mark formerly put upon criminals with a hot iron
       a kind or variety of something distinguished by some
        distinctive characteristic: The movie was filled with
        slapstick—a brand of humor he did not find funny
   Verb (used with object)
       to label or mark with or as if with a brand
       to mark with disgrace or infamy; stigmatize
       to impress indelibly: The plane crash was branded
        on her mind
       to give a brand name to: branded merchandise
       to promote as a brand name


                                                  Source: Dictionary.com
What does branding really mean?

   Brands are the promises you make
   Brands are the experience you
    deliver
   Your brand is not your logo
       It’s not how you look, what you say or
        even what you do
   Your brand is what people believe
    you stand for
What does branding really mean?

   Starbucks sells coffee
       It stands for daily inspiration
   Apple sells computers
       It stands for thinking differently
   Disney sells animated and
    amusement park family
    entertainment
       It stands for making dreams come true


                                      Source: Chiaravalle & Schenck
Top ten global brands




                   Source: Business Week
                     The 100 top brands
What does branding really mean?
•    Branding is the process of developing beliefs
     and perceptions that are accurate and in
     alignment with what you want your brand to be

1.   You establish your brand by building trust for
     your promise about what unique and meaningful
     benefits you deliver
2.   You build your brand by living up to that
     promise every time people come into contact
     with you
3.   You strengthen your brand by constantly
     reinforcing your brand promise
Top 10 nonprofit brands
                            Brand value




Based on five years of consolidated financial data             Source: Cone
and a consumer perception survey                     The Cone Nonprofit Power Brand 100
Top nonprofit brands
                        Brand image




Familiarity and personal relevance,
media coverage, percent of revenue
                                                      Source: Cone
from direct public support                  The Cone Nonprofit Power Brand 100
Branding for nonprofits

   Donors give your organization funds
    primarily because they support your
    mission
   Critical aspects of your
    communications strategy
       Communicating in one voice
       Developing key messages on why it’s
        important to support your institution
Brand identity components


                       Color
                                                    Name
                                     Shape
      Picture


                Icon                              Navigation



Language                             Sound


                                             Tradition     Ritual
           Behavior        Service
Key messages and positioning

•   Focus on your core mission
    •   Make your message strong and relate it
        back to your true mission
•   Deliver crisp communication
    •   First impression - make it easy to
        understand who you are and what you
        do
•   Tell a story
    •   Drive your message into a story to
        make an emotional connection
Key messages and positioning
•   Find your unique voice
    •   Messages from individuals and your
        CEO drives the response higher than a
        faceless organization
•   Listen and be specific
    •   Ask and invite supporters and donors
        to give their opinion on what your
        organization is doing
•   Be thankful
    •   Acknowledge contributions to your
        cause
NPO key messages
NPO key messages
NPO key messages
What is cause marketing?

   Strategic positioning and marketing
    tool that links a company or brand
    to a relevant social cause or issue
    for mutual benefit
   Successful cause marketing
    alliances requires comprehensive
    and integrated elements to achieve
    desired objectives
   Partnership is profitable for both
Cause marketing background

   Cause-related marketing was first used
    by American Express in 1983 to describe
    its campaign to raise money for the
    restoration of the Statue of Liberty
       American Express made a one-cent donation
        to the Statue of Liberty every time someone
        used its charge card
   The practice has evolved to include a
    wide range of activities
       Simple agreements to donate a percentage of
        the purchase price for a particular item or
        items to a charity for a specific project
       To longer, more complex arrangements
Three cause marketing categories

   Transactional
       Company makes a contribution to a
        designated cause based on consumer
        activity
            Buying a specific product, redeeming a
             coupon, registering at a website or shopping
             at a particular retail chain
   Message Promotion
       Joint campaigns that raise awareness of a
        cause’s message - fight skin cancer
       Participation in programs while building a
        positive association with the corporate
        sponsor or its brands - join us in a coastal
        cleanup
Three cause marketing categories

   Licensing
       The nonprofit allows its information or
        knowledge to be used for a fee or an
        agreement in which a nonprofit's name is
        attached to a product
          A nonprofit licenses a company to develop,
           produce, market and/or distribute a mission-
           related product that is promoted either with
           the organization's brand name or co-branded
           with both the company's and nonprofit's
           names
   Most cause marketing programs combine
    two or three of these tactics
Why cause marketing?
   Secures resources other development
    activities cannot
   Enhances reputation
   Success is based on creating and
    delivering quid pro quo opportunities
       Generates revenue
       Creates momentum, builds a movement
       Broadens mission and reach
       Increases mindshare and emotional relevance
        among consumers
       Gains new constituents
Cause marketing market size

   Companies in North America are
    projected to spend $1.55 billion on
    cause partnerships in 2009, +2.2%
    from 2008
       Popular with corporate marketers due
        to their ability to support worthwhile
        organizations while driving sales
   Consumers expect corporations to
    increase their support of causes in
    this economy
                                          Source: IEG, LLC
Create brand awareness by developing
strategic partnerships
Strategic partnerships
Strategic partnerships
Strategic partnerships
Strategic partnerships
Strategic partnerships
Building cause marketing alliances
   Develop the structure. To create a corporate
    alliance, you need a strategy and the staffing
    structure to back it
       You can't decide to create a corporate alliance plan
        without the muscle behind it
   Have a policy. The organization should outline
    what it would be willing to do with corporate cause
    marketing
       Implementing policies can help guide cause marketing
        talks and create boundaries
   Show the strength. Companies may not have the
    marketing dollars they once had, but the positive
    news is that consumers are pro-cause
       A connection with a good cause helps move a
        company's product as well as boost corporate social
        responsibility
Building cause marketing alliances

   Learn from others. Take a look at other cause
    marketing that you admire
       See why it works for the organization and the
        company and analyze how you can translate that
        success for your own organization
   Don’t let the company take over. Cause
    marketing is about mutually-beneficial relationships.
    That means your organization should have a reason
    for getting into the relationship
       Don’t hand over your brand and hope for the best.
        That’s the fastest way to lose those most loyal to your
        organization.



                                                        Source: AFP NY
Case study:
IFAW’s Animal Action Program
   For IFAW: Integrates branding into educational
    and marketing programs to raise awareness, lists
    and donations
   For cause marketing partners: High-quality
    educational materials, integrated web site,
    celebrity involvement and special events provide
    “value-add” benefit to offer existing and new
    cause marketing partners
   Achieves the cause marketing goal of mutual
    benefit: Raises brand-awareness of both IFAW
    and partner; Raises funds for IFAW and creates
    marketing opportunities and CSR of partner
Animal Action Education
   What: Education and
    outreach program
   Reach: more than
    4,000,000 people in 16
    countries
   Scope: New theme
    launched each fall
    (pegged to World
    Animal Day, Oct. 4)
   Goal: Engage and
    empower people,
    especially youth, to
    take positive action on
    behalf of animals and
    the environment
Animal Action Education

• Program focuses on a
  different animal welfare
  and conservation
  theme each year
• Established and
  developed over past
  five years primarily
  through Foundation
  support
 IFAW’s only ongoing
  institutional outreach
  program in the United
  States.
Challenge: Build CM-worthy program
•   Develop Animal Action program to achieve
    IFAW goals while creating value and benefits for
    corporate partner
•   Achieve this by building program:
   PR: Opportunities for celebrity involvement;
    Special events
   Reach: expand publishing, media, institutional
    & community partnerships
   Audience: Include broader age range of youth
    participation, engage parents, expand quality of
    educator engagement
   Feedback mechanisms for measuring ROI
Celebrity Involvement
Leonardo DiCaprio,
   honorary board member,
   became the celebrity face
   and voice of Animal
   Action program

   Creates PR opportunities

   Expands branding and
    builds IFAW supporter
    base - outreach to Di
    Caprio fan base via email
    and social networks

   Enhances ability to
    attract funding and
    marketing partners,
    including corporations
National Educational Partner
Scholastic:
o Vendor & Partner: Content
  development, printing, and
  distribution plus co-branding
  & co-marketing
o Expanded reach from 10,000
  educators to 80,000
  educators nationwide each
  year (with no increase in
  budget).
o Develop and manage
  feedback mechanisms for
  measuring ROI – surveys,
  contests
Build Media Partnerships



Channel One Connection is the
leading provider of news and
educational programs to America's
secondary schools. Their award-
winning daily program is delivered
by satellite directly to more than
8,000 public, private and parochial
schools across the U.S., reaching
more than 6 million students.
Institutional & NPO partners

  A program of the Jane Goodall Institute
Institutions & NGO partners
Museum Partnership:   NGO Partnership:
Special Exhibit       Special Contest
Bridge from teachers to parents
Testing the waters: Corporate Partner

   Tropical Seas & Itzazu
    color-changing hand
    soaps for kids.
   Benefits to IFAW:
    Branding and fund-
    raising
   Shared Values: Animal-
    themed, environmentally
    friendly and animal-kind
    products and packaging
   Audience alignment:
    Educators (classroom-
    sized products), Kids and
    Parents
Co-branding: Tropical Seas
What’s the Cause Marketing recipe?
o   Remember: Mission and values - establish
    criteria for evaluating potential partners
o   Go for: Mutual Benefit – focus not only on
    what partnerships can bring you, but what
    you can deliver to them
o   Measure: ROI in terms of both income and
    marketing/branding
o   Consider: Cause marketing alliances require
    significant time, effort and often upfront
    costs to be successful
Questions
Contact Information

   Stacie Madden
       staciemadden@yahoo.com
       617-750-1981
   Nancy Barr
       nbarr@ifaw.org
       508-744-2069

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Afp Cause Marketing And Branding Rev 11.9.09

  • 1. presenting level champion level patron level
  • 2. How to Build Cause Marketing  Alliances through Branding  Stacie Madden, SEM Associates Nancy Barr, International Fund for Animal  Welfare presenting level champion level patron level
  • 3. Stacie Madden SEM Associates  Experience in nonprofit, healthcare and consumer products  Former director of marketing and corporate giving for IFAW  Communications and community outreach for EMD Serono  Brand building roles at Reebok, Dunkin’ Donuts and HealthBridge  MBA from Babson College
  • 4. Nancy Barr International Fund for Animal Welfare  Joined IFAW in 2006, currently Senior Manager, Educational Marketing  18 years experience in nonprofit marketing and international communications  Previous positions with the United Nations, World Vision, CBS News and Time Magazine  MA, International Relations: USC BA: Williams College
  • 5. Agenda  What is branding?  Key messages and positioning  What is cause marketing?  Developing strategic partnerships  Case study: IFAW  Q&A
  • 6. What is branding?  Noun  kind, grade, or make, as indicated by a stamp, trademark, or the like: the best brand of coffee  a mark made by burning or otherwise, to indicate kind, grade, make, ownership, etc.  a mark formerly put upon criminals with a hot iron  a kind or variety of something distinguished by some distinctive characteristic: The movie was filled with slapstick—a brand of humor he did not find funny  Verb (used with object)  to label or mark with or as if with a brand  to mark with disgrace or infamy; stigmatize  to impress indelibly: The plane crash was branded on her mind  to give a brand name to: branded merchandise  to promote as a brand name Source: Dictionary.com
  • 7. What does branding really mean?  Brands are the promises you make  Brands are the experience you deliver  Your brand is not your logo  It’s not how you look, what you say or even what you do  Your brand is what people believe you stand for
  • 8. What does branding really mean?  Starbucks sells coffee  It stands for daily inspiration  Apple sells computers  It stands for thinking differently  Disney sells animated and amusement park family entertainment  It stands for making dreams come true Source: Chiaravalle & Schenck
  • 9. Top ten global brands Source: Business Week The 100 top brands
  • 10. What does branding really mean? • Branding is the process of developing beliefs and perceptions that are accurate and in alignment with what you want your brand to be 1. You establish your brand by building trust for your promise about what unique and meaningful benefits you deliver 2. You build your brand by living up to that promise every time people come into contact with you 3. You strengthen your brand by constantly reinforcing your brand promise
  • 11. Top 10 nonprofit brands Brand value Based on five years of consolidated financial data Source: Cone and a consumer perception survey The Cone Nonprofit Power Brand 100
  • 12. Top nonprofit brands Brand image Familiarity and personal relevance, media coverage, percent of revenue Source: Cone from direct public support The Cone Nonprofit Power Brand 100
  • 13. Branding for nonprofits  Donors give your organization funds primarily because they support your mission  Critical aspects of your communications strategy  Communicating in one voice  Developing key messages on why it’s important to support your institution
  • 14. Brand identity components Color Name Shape Picture Icon Navigation Language Sound Tradition Ritual Behavior Service
  • 15. Key messages and positioning • Focus on your core mission • Make your message strong and relate it back to your true mission • Deliver crisp communication • First impression - make it easy to understand who you are and what you do • Tell a story • Drive your message into a story to make an emotional connection
  • 16. Key messages and positioning • Find your unique voice • Messages from individuals and your CEO drives the response higher than a faceless organization • Listen and be specific • Ask and invite supporters and donors to give their opinion on what your organization is doing • Be thankful • Acknowledge contributions to your cause
  • 20. What is cause marketing?  Strategic positioning and marketing tool that links a company or brand to a relevant social cause or issue for mutual benefit  Successful cause marketing alliances requires comprehensive and integrated elements to achieve desired objectives  Partnership is profitable for both
  • 21. Cause marketing background  Cause-related marketing was first used by American Express in 1983 to describe its campaign to raise money for the restoration of the Statue of Liberty  American Express made a one-cent donation to the Statue of Liberty every time someone used its charge card  The practice has evolved to include a wide range of activities  Simple agreements to donate a percentage of the purchase price for a particular item or items to a charity for a specific project  To longer, more complex arrangements
  • 22. Three cause marketing categories  Transactional  Company makes a contribution to a designated cause based on consumer activity  Buying a specific product, redeeming a coupon, registering at a website or shopping at a particular retail chain  Message Promotion  Joint campaigns that raise awareness of a cause’s message - fight skin cancer  Participation in programs while building a positive association with the corporate sponsor or its brands - join us in a coastal cleanup
  • 23. Three cause marketing categories  Licensing  The nonprofit allows its information or knowledge to be used for a fee or an agreement in which a nonprofit's name is attached to a product  A nonprofit licenses a company to develop, produce, market and/or distribute a mission- related product that is promoted either with the organization's brand name or co-branded with both the company's and nonprofit's names  Most cause marketing programs combine two or three of these tactics
  • 24. Why cause marketing?  Secures resources other development activities cannot  Enhances reputation  Success is based on creating and delivering quid pro quo opportunities  Generates revenue  Creates momentum, builds a movement  Broadens mission and reach  Increases mindshare and emotional relevance among consumers  Gains new constituents
  • 25. Cause marketing market size  Companies in North America are projected to spend $1.55 billion on cause partnerships in 2009, +2.2% from 2008  Popular with corporate marketers due to their ability to support worthwhile organizations while driving sales  Consumers expect corporations to increase their support of causes in this economy Source: IEG, LLC
  • 26. Create brand awareness by developing strategic partnerships
  • 32. Building cause marketing alliances  Develop the structure. To create a corporate alliance, you need a strategy and the staffing structure to back it  You can't decide to create a corporate alliance plan without the muscle behind it  Have a policy. The organization should outline what it would be willing to do with corporate cause marketing  Implementing policies can help guide cause marketing talks and create boundaries  Show the strength. Companies may not have the marketing dollars they once had, but the positive news is that consumers are pro-cause  A connection with a good cause helps move a company's product as well as boost corporate social responsibility
  • 33. Building cause marketing alliances  Learn from others. Take a look at other cause marketing that you admire  See why it works for the organization and the company and analyze how you can translate that success for your own organization  Don’t let the company take over. Cause marketing is about mutually-beneficial relationships. That means your organization should have a reason for getting into the relationship  Don’t hand over your brand and hope for the best. That’s the fastest way to lose those most loyal to your organization. Source: AFP NY
  • 34. Case study: IFAW’s Animal Action Program  For IFAW: Integrates branding into educational and marketing programs to raise awareness, lists and donations  For cause marketing partners: High-quality educational materials, integrated web site, celebrity involvement and special events provide “value-add” benefit to offer existing and new cause marketing partners  Achieves the cause marketing goal of mutual benefit: Raises brand-awareness of both IFAW and partner; Raises funds for IFAW and creates marketing opportunities and CSR of partner
  • 35. Animal Action Education  What: Education and outreach program  Reach: more than 4,000,000 people in 16 countries  Scope: New theme launched each fall (pegged to World Animal Day, Oct. 4)  Goal: Engage and empower people, especially youth, to take positive action on behalf of animals and the environment
  • 36. Animal Action Education • Program focuses on a different animal welfare and conservation theme each year • Established and developed over past five years primarily through Foundation support  IFAW’s only ongoing institutional outreach program in the United States.
  • 37. Challenge: Build CM-worthy program • Develop Animal Action program to achieve IFAW goals while creating value and benefits for corporate partner • Achieve this by building program:  PR: Opportunities for celebrity involvement; Special events  Reach: expand publishing, media, institutional & community partnerships  Audience: Include broader age range of youth participation, engage parents, expand quality of educator engagement  Feedback mechanisms for measuring ROI
  • 38. Celebrity Involvement Leonardo DiCaprio, honorary board member, became the celebrity face and voice of Animal Action program  Creates PR opportunities  Expands branding and builds IFAW supporter base - outreach to Di Caprio fan base via email and social networks  Enhances ability to attract funding and marketing partners, including corporations
  • 39.
  • 40. National Educational Partner Scholastic: o Vendor & Partner: Content development, printing, and distribution plus co-branding & co-marketing o Expanded reach from 10,000 educators to 80,000 educators nationwide each year (with no increase in budget). o Develop and manage feedback mechanisms for measuring ROI – surveys, contests
  • 41. Build Media Partnerships Channel One Connection is the leading provider of news and educational programs to America's secondary schools. Their award- winning daily program is delivered by satellite directly to more than 8,000 public, private and parochial schools across the U.S., reaching more than 6 million students.
  • 42. Institutional & NPO partners A program of the Jane Goodall Institute
  • 43. Institutions & NGO partners Museum Partnership: NGO Partnership: Special Exhibit Special Contest
  • 44. Bridge from teachers to parents
  • 45. Testing the waters: Corporate Partner  Tropical Seas & Itzazu color-changing hand soaps for kids.  Benefits to IFAW: Branding and fund- raising  Shared Values: Animal- themed, environmentally friendly and animal-kind products and packaging  Audience alignment: Educators (classroom- sized products), Kids and Parents
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  • 48. What’s the Cause Marketing recipe? o Remember: Mission and values - establish criteria for evaluating potential partners o Go for: Mutual Benefit – focus not only on what partnerships can bring you, but what you can deliver to them o Measure: ROI in terms of both income and marketing/branding o Consider: Cause marketing alliances require significant time, effort and often upfront costs to be successful
  • 50. Contact Information  Stacie Madden  staciemadden@yahoo.com  617-750-1981  Nancy Barr  nbarr@ifaw.org  508-744-2069