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ADOLF CHIKANZA
2512 Brennan Dr.
Plano, TX 75075
achikanza@aol.com 214-868-3930
QUALIFICATIONS
 High analytical thinking with demonstrated talent for identifying, scrutinizing,
improving, and streamlining complex work processes.
 Computer-literate performer with extensive software proficiency covering a wide
variety of applications.
 Flexible team player who thrives in environments requiring ability to effectively
prioritize and juggle multiple concurrent projects.
 Proven relationship builder with strong interpersonal skills.
 Enthusiastic, knowledge hungry learner eager to meet challenges and quickly
assimilate new concepts.
 Strives to achieve and exceed productivity expectations and standards
PROFESSIONAL EXPERIENCE
JP Morgan Chase Sept. 2010 – Present
Foreclosure Review Quality Analyst
 Evaluate and analyze foreclosure review loans for modifications with data issues for accuracy.
 Accurately record data and review conclusions adhering to Treasury guidelines
 Attained strong knowledge of FNMA, USDA, FHA,HUD,HAMP,FHLMC loans and the HSSN
(Fannie Mae's Home Savers Solutions Network).
 Execute, prepare,review and analyze financial documents, management reports, presentations and
loan liquidation workouts.
 Perform risk analysis and make decision regarding deficiencies identified during the review process
and Identify transaction components that indicate a potential for fraud and perform sufficient
investigative work to resolve issues that are identified.
GMACFS 2008 – 2009
Loss Mitigation Specialist
 Resolve mortgage delinquencies through a thorough analysis of the mortgagor's financial situation
and effective implementation of available collection remedies
 Educate homeowners on all loss mitigation options and statues
 Analyze mortgage loans prior to foreclosure to determine if all requirements have been met to refer to
foreclosure
 Initiate the foreclosure process
 Be responsible for effectively managing a delinquent mortgage portfolio
HSBC 2008
Corporate Trainer
 Perform risk analysis and make decision regarding deficiencies identified during the review process
and Identify transaction components that indicate a potential for fraud and perform sufficient
investigative work to resolve issues that are identified
 Accurately record data and review conclusions adhering to Treasury guidelines
 Execute, prepare,review and analyze financial documents, management reports, presentations and
loan liquidation workouts
 Monitors workflow and operational efficiency in order to recommend changes and operational
improvements
 Oversees daily activities ensuring adherence to deadlines and quality standards and adherence to
procedures and regulatory requirements (e.g. client inquiries, transaction research)
Citigroup 2004 – 2008
Team Lead
 Regular contacts with peers/line management to influence/negotiate. May have regular external
contacts to resolve issues.
 Recognizes problems. Independently manages or as part of work team develops solutions based on
business knowledge and analytical skills.
 Understands impact on department or function.
 Manages routine operational activities/departments consisting of non-exempt and/or exempt
employees.
 Receives guidance from upper management.
EDUCATION
University of Zimbabwe Bachelor of Education
University of Phoenix BSC Business Admin, MBA (HR), PHD Organizational
Leadership

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adolf resume

  • 1. ADOLF CHIKANZA 2512 Brennan Dr. Plano, TX 75075 achikanza@aol.com 214-868-3930 QUALIFICATIONS  High analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes.  Computer-literate performer with extensive software proficiency covering a wide variety of applications.  Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.  Proven relationship builder with strong interpersonal skills.  Enthusiastic, knowledge hungry learner eager to meet challenges and quickly assimilate new concepts.  Strives to achieve and exceed productivity expectations and standards PROFESSIONAL EXPERIENCE JP Morgan Chase Sept. 2010 – Present Foreclosure Review Quality Analyst  Evaluate and analyze foreclosure review loans for modifications with data issues for accuracy.  Accurately record data and review conclusions adhering to Treasury guidelines  Attained strong knowledge of FNMA, USDA, FHA,HUD,HAMP,FHLMC loans and the HSSN (Fannie Mae's Home Savers Solutions Network).  Execute, prepare,review and analyze financial documents, management reports, presentations and loan liquidation workouts.  Perform risk analysis and make decision regarding deficiencies identified during the review process and Identify transaction components that indicate a potential for fraud and perform sufficient investigative work to resolve issues that are identified. GMACFS 2008 – 2009 Loss Mitigation Specialist  Resolve mortgage delinquencies through a thorough analysis of the mortgagor's financial situation and effective implementation of available collection remedies  Educate homeowners on all loss mitigation options and statues  Analyze mortgage loans prior to foreclosure to determine if all requirements have been met to refer to foreclosure  Initiate the foreclosure process  Be responsible for effectively managing a delinquent mortgage portfolio
  • 2. HSBC 2008 Corporate Trainer  Perform risk analysis and make decision regarding deficiencies identified during the review process and Identify transaction components that indicate a potential for fraud and perform sufficient investigative work to resolve issues that are identified  Accurately record data and review conclusions adhering to Treasury guidelines  Execute, prepare,review and analyze financial documents, management reports, presentations and loan liquidation workouts  Monitors workflow and operational efficiency in order to recommend changes and operational improvements  Oversees daily activities ensuring adherence to deadlines and quality standards and adherence to procedures and regulatory requirements (e.g. client inquiries, transaction research) Citigroup 2004 – 2008 Team Lead  Regular contacts with peers/line management to influence/negotiate. May have regular external contacts to resolve issues.  Recognizes problems. Independently manages or as part of work team develops solutions based on business knowledge and analytical skills.  Understands impact on department or function.  Manages routine operational activities/departments consisting of non-exempt and/or exempt employees.  Receives guidance from upper management. EDUCATION University of Zimbabwe Bachelor of Education University of Phoenix BSC Business Admin, MBA (HR), PHD Organizational Leadership