Q2 2020
Quarterly Product Update
April 13, 2020
M.J. Johnson
Senior Director, Product Marketing
COVID-19 Response
COVID-19:
On the Front Lines
- Real-time comms or providing
relief to the public and
employees during the crisis
- Government agencies,
education, healthcare and
non-profit organizations
- Full service, support and
platform capabilities
https://www.acquia.com/about-us/contact-us-covid-19
MAGIC QUADRANT FOR DIGITAL EXPERIENCE PLATFORMS
2019 2020
Gartner Peer Insights Survey
Feedback directly through Garter
Opportunities for other companies like you
Helps align Acquia with the needs of your organization
Link to submit feedback in the follow-up from this
webinar
$25 gift card to you or the charity of your choice
EXPERIENCE
WINS
Our goal is to make it
easier to create
great digital experiences
Technical
Challenges
Cost Effort
Personalization
Business
Challenges
CHALLENGES THAT GET IN YOUR WAY
Reliability
Availability Performance Customer
visibility
Governance,
Security
MARKETERSCONTENT
CREATORSOPERATORS DEVELOPERS
Content
Delivery
ACQUIA OPEN DIGITAL
EXPERIENCE
PLATFORM
DRUPAL
CLOUD
MARKETING
CLOUD
Experience
Data
ACQUIA OPEN DIGITAL EXPERIENCE PLATFORM
DRUPAL CLOUD
Build, design and run sites
and applications
MARKETING CLOUD
Understand, personalize and engage
with customers on any channel
Copyright © 2020 Acquia Inc. All Rights Reserved. Drupal is a registered trademark of Dries Buytaert.
We are delivering more
product than we ever have
in Acquia’s 12 year history.
In 2019
alone…
5
new
products
70
new
features
3
recent
acquisitions
6,000+
Open Source
code contributions
DRUPAL CLOUD
DRUPAL CLOUD
Build, design and run sites
and applications
Business Impact
● Deploy quickly, maintain scale,
performance and compliance SLAs
● Secure future investment with open
integrations
● Maximize investment in developer
skills
Acquia Cohesion
NOW AVAILABLE:
NEW COHESION!
15

NEW! STYLE GUIDE MANAGER LIVE PREVIEW
● View style updates
in real time
● Adjust multiple
styles and see the
impact
● Enable a consistent
brand experience
● Deliver branded
sites faster with less
time focused on
building, and more
time on design
N
EW
!
REBUILT API FOR SCALE COHESION 6.0
Im
proved!!
What
Why
For Who
API Scalability Enhancement:
● Improved network fault tolerance
● Rebuilt legacy API
IT leaders, Developers
Manage hundreds or thousands of sites at scale
with unparalleled speed and uptime
FASTER, EASIER MIGRATIONS COHESION 6.0
IM
PRO
VED
!
What
Why
For Who
Component + style guide compatibility:
● Easy identification of problematic modules
● Detect specific challenges and override or fix
Developers, Drupalists
Simplify migrations for customers to move quickly,
and leverage the capabilities they’ve already invested
in
READY!
SELF-SERVICE TRAINING AVAILABLE COHESION 6.0
IM
PRO
VED
!
What
Why
For Who
Self-service customer training in Acquia Academy
New PS Cohesion Readiness SKU
Anyone interested in Cohesion!
Ease of adoption: Customers can now use Cohesion
with self-guided training and optional PS lead training
Acquia Cloud
NEW RELIC PRO - NOW AVAILABLE! Acquia Cloud
N
EW
!
What
Why
For Who
Application Performance Management
Operators - Developers - Tech Leads
Empower customers to improve site
performance by providing insight into
their Drupal applications
Enable through the Cloud UI today!
Acquia Cloud
Site Factory
LOAD TEST ENVIRONMENTS ON ACSF ACSF
N
EW
!
What
Why
For Who
Customers requiring load test environments can
now purchase them on ACSF.
IT, platform operators, developers
Allows customers to safely test the
performance of their sites under high load,
without putting their live sites at risk.
NEW RELIC APPLICATION MONITORING (APM) ACSF
N
EW
!
What
Why
For Who
New Relic APM (application performance monitoring)
can be made available to any ACSF customer today!
IT, platform operators, developers
Site operators need to diagnose performance
issues in real time to maximize uptime; shows
why applications run slowly and what to fix.
File a ticket requesting APM today!
Acquia DAM
NEW NOTIFICATION-BASED ASSET SYNC DAM
What
Why
For Who
Provides a faster asset sync between DAM and Drupal
Creatives, Content Managers, Asset Managers, Marketers
Legacy asset sync has been improved to meet performance
and reliability needs of enterprise customers, assuring proper
sync.
IM
PRO
VED
!
U
PCO
M
IN
G
AVAILABLE!
PROTECTION AGAINST UNEXPECTED DELETIONS DAM
What
Why
For Who
In the event of a Webdam platform outage, DAM customer
assets synced to Drupal will no longer be flagged and
permanently deleted.
Creatives, Asset Managers, Marketers
Protects customers’ assets in Drupal in the event of a
DAM platform outage.
IM
PRO
VED
!
U
PCO
M
IN
G
AVAILABLE!
Drupal & Lightning
28
AVAILABLE JUNE 3, 2020
DRUPAL 9
✥ Beta available NOW
✥ Powerful functionality that continues to evolve
✥ Improved ease of use with Layout Builder, Content Workflows, Media
Management, new administrative interface and Multilingual Capabilities
✥ Improved performance with BigPipe
✥ Improved security and stability with upgraded versions of Symfony and PHP
✥ Enhanced developer experience
✥ Simple, straightforward upgrade path from Drupal 8
https://www.drupal.org/core/release-cycle-overview
DRUPAL 9 DEPRECATION STATUS TOOL Acquia / Drupal
What
Why
For Who
Search UI listing all Drupal contributed
modules and the associated number of
deprecated code usages, errors, etc.
Drupal Module Users (Developers) and
Contributors
Tells users which modules are ready for
Drupal 9.
IM
PRO
VED
!
U
PCO
M
IN
G
AVAILABLE!
https://dev.acquia.com/drupal9/deprecation_status
MARKETING CLOUD
MARKETING CLOUD
Understand, personalize and engage
with customers on any channel
Business Impact
● Drive consistent, personalized,
content-driven experiences
● Maximize martech investment to put your
customer at the center of your efforts
● Reach audiences however they choose to
connect
Acquia Marketing Cloud BETA AVAILABLE!
Email beta@acquia.com today!
Harness the power of AgilOne’s intelligence in Mautic drip campaigns
Utilize AgilOne to drive audience segments in Lift website personalization
– Single customer view
– Customer segments
– Machine learning intelligence
– Custom attributes
Connectors included in the beta:
– AgilOne/Mautic push/pull
– AgilOne/Lift push/pull
Acquia AgilOne
AgilOne: A Unified Solution for Disconnected Data and
Systems
Gain a single view
of the customer
Reveal customer
insights
Activate data
across channels
Real-Time Platform
34

AGILONE ENHANCED CAPABILITY: COHORT
ANALYSIS
Freeze cohorts in time to measure, analyze and
compare customer segments over time
Gain Insights
- Slice & dice cohorts
- Track customer journeys
- Analyze campaign audiences
1
Freeze Cohorts
- Freeze list of customers
- Freeze “summaries”
- Track migration over time
2
Understand
Performance
- Analyze impact of campaigns
- Dynamic attribution window
- Attribute transactions and $$
3
How does Cohort Analysis address needs of AgilOne Customers?
35

AGILONE ENHANCED CAPABILITY: INTERACTIVE QUERIES
Give data science teams direct query access & real-time data
sharing with data viz tools
Why Interactive Queries?
● Easy-to-use, browser-based query editor
● Uses same data as AgilOne Metrics
(reporting / SQL copy+paste)
● Lightning fast query performance, daily data refresh
● Utilize cleansed, processed data within AgilOne
(data-provider) via Snowflake Data Sharing
(data-consumer)
ACQUIA OPEN DIGITAL EXPERIENCE PLATFORM
DRUPAL CLOUD
Build, design and run sites
and applications
MARKETING CLOUD
Understand, personalize and engage
with customers on any channel
Copyright © 2020 Acquia Inc. All Rights Reserved. Drupal is a registered trademark of Dries Buytaert.
Questions?
Q2 2020
Quarterly Product Update
April 13, 2020
M.J. Johnson
Senior Director, Product Marketing

Acquia’s Quarterly Digital Experience Platform Update Q2 2020

  • 1.
    Q2 2020 Quarterly ProductUpdate April 13, 2020 M.J. Johnson Senior Director, Product Marketing
  • 2.
  • 3.
    COVID-19: On the FrontLines - Real-time comms or providing relief to the public and employees during the crisis - Government agencies, education, healthcare and non-profit organizations - Full service, support and platform capabilities https://www.acquia.com/about-us/contact-us-covid-19
  • 4.
    MAGIC QUADRANT FORDIGITAL EXPERIENCE PLATFORMS 2019 2020
  • 5.
    Gartner Peer InsightsSurvey Feedback directly through Garter Opportunities for other companies like you Helps align Acquia with the needs of your organization Link to submit feedback in the follow-up from this webinar $25 gift card to you or the charity of your choice
  • 6.
  • 7.
    Our goal isto make it easier to create great digital experiences
  • 8.
    Technical Challenges Cost Effort Personalization Business Challenges CHALLENGES THATGET IN YOUR WAY Reliability Availability Performance Customer visibility Governance, Security MARKETERSCONTENT CREATORSOPERATORS DEVELOPERS
  • 9.
  • 10.
    ACQUIA OPEN DIGITALEXPERIENCE PLATFORM DRUPAL CLOUD Build, design and run sites and applications MARKETING CLOUD Understand, personalize and engage with customers on any channel Copyright © 2020 Acquia Inc. All Rights Reserved. Drupal is a registered trademark of Dries Buytaert.
  • 11.
    We are deliveringmore product than we ever have in Acquia’s 12 year history. In 2019 alone… 5 new products 70 new features 3 recent acquisitions 6,000+ Open Source code contributions
  • 12.
    DRUPAL CLOUD DRUPAL CLOUD Build,design and run sites and applications Business Impact ● Deploy quickly, maintain scale, performance and compliance SLAs ● Secure future investment with open integrations ● Maximize investment in developer skills
  • 13.
  • 14.
  • 15.
    15  NEW! STYLE GUIDEMANAGER LIVE PREVIEW ● View style updates in real time ● Adjust multiple styles and see the impact ● Enable a consistent brand experience ● Deliver branded sites faster with less time focused on building, and more time on design N EW !
  • 16.
    REBUILT API FORSCALE COHESION 6.0 Im proved!! What Why For Who API Scalability Enhancement: ● Improved network fault tolerance ● Rebuilt legacy API IT leaders, Developers Manage hundreds or thousands of sites at scale with unparalleled speed and uptime
  • 17.
    FASTER, EASIER MIGRATIONSCOHESION 6.0 IM PRO VED ! What Why For Who Component + style guide compatibility: ● Easy identification of problematic modules ● Detect specific challenges and override or fix Developers, Drupalists Simplify migrations for customers to move quickly, and leverage the capabilities they’ve already invested in READY!
  • 18.
    SELF-SERVICE TRAINING AVAILABLECOHESION 6.0 IM PRO VED ! What Why For Who Self-service customer training in Acquia Academy New PS Cohesion Readiness SKU Anyone interested in Cohesion! Ease of adoption: Customers can now use Cohesion with self-guided training and optional PS lead training
  • 19.
  • 20.
    NEW RELIC PRO- NOW AVAILABLE! Acquia Cloud N EW ! What Why For Who Application Performance Management Operators - Developers - Tech Leads Empower customers to improve site performance by providing insight into their Drupal applications Enable through the Cloud UI today!
  • 21.
  • 22.
    LOAD TEST ENVIRONMENTSON ACSF ACSF N EW ! What Why For Who Customers requiring load test environments can now purchase them on ACSF. IT, platform operators, developers Allows customers to safely test the performance of their sites under high load, without putting their live sites at risk.
  • 23.
    NEW RELIC APPLICATIONMONITORING (APM) ACSF N EW ! What Why For Who New Relic APM (application performance monitoring) can be made available to any ACSF customer today! IT, platform operators, developers Site operators need to diagnose performance issues in real time to maximize uptime; shows why applications run slowly and what to fix. File a ticket requesting APM today!
  • 24.
  • 25.
    NEW NOTIFICATION-BASED ASSETSYNC DAM What Why For Who Provides a faster asset sync between DAM and Drupal Creatives, Content Managers, Asset Managers, Marketers Legacy asset sync has been improved to meet performance and reliability needs of enterprise customers, assuring proper sync. IM PRO VED ! U PCO M IN G AVAILABLE!
  • 26.
    PROTECTION AGAINST UNEXPECTEDDELETIONS DAM What Why For Who In the event of a Webdam platform outage, DAM customer assets synced to Drupal will no longer be flagged and permanently deleted. Creatives, Asset Managers, Marketers Protects customers’ assets in Drupal in the event of a DAM platform outage. IM PRO VED ! U PCO M IN G AVAILABLE!
  • 27.
  • 28.
    28 AVAILABLE JUNE 3,2020 DRUPAL 9 ✥ Beta available NOW ✥ Powerful functionality that continues to evolve ✥ Improved ease of use with Layout Builder, Content Workflows, Media Management, new administrative interface and Multilingual Capabilities ✥ Improved performance with BigPipe ✥ Improved security and stability with upgraded versions of Symfony and PHP ✥ Enhanced developer experience ✥ Simple, straightforward upgrade path from Drupal 8 https://www.drupal.org/core/release-cycle-overview
  • 29.
    DRUPAL 9 DEPRECATIONSTATUS TOOL Acquia / Drupal What Why For Who Search UI listing all Drupal contributed modules and the associated number of deprecated code usages, errors, etc. Drupal Module Users (Developers) and Contributors Tells users which modules are ready for Drupal 9. IM PRO VED ! U PCO M IN G AVAILABLE! https://dev.acquia.com/drupal9/deprecation_status
  • 30.
    MARKETING CLOUD MARKETING CLOUD Understand,personalize and engage with customers on any channel Business Impact ● Drive consistent, personalized, content-driven experiences ● Maximize martech investment to put your customer at the center of your efforts ● Reach audiences however they choose to connect
  • 31.
    Acquia Marketing CloudBETA AVAILABLE! Email beta@acquia.com today! Harness the power of AgilOne’s intelligence in Mautic drip campaigns Utilize AgilOne to drive audience segments in Lift website personalization – Single customer view – Customer segments – Machine learning intelligence – Custom attributes Connectors included in the beta: – AgilOne/Mautic push/pull – AgilOne/Lift push/pull
  • 32.
  • 33.
    AgilOne: A UnifiedSolution for Disconnected Data and Systems Gain a single view of the customer Reveal customer insights Activate data across channels Real-Time Platform
  • 34.
    34  AGILONE ENHANCED CAPABILITY:COHORT ANALYSIS Freeze cohorts in time to measure, analyze and compare customer segments over time Gain Insights - Slice & dice cohorts - Track customer journeys - Analyze campaign audiences 1 Freeze Cohorts - Freeze list of customers - Freeze “summaries” - Track migration over time 2 Understand Performance - Analyze impact of campaigns - Dynamic attribution window - Attribute transactions and $$ 3 How does Cohort Analysis address needs of AgilOne Customers?
  • 35.
    35  AGILONE ENHANCED CAPABILITY:INTERACTIVE QUERIES Give data science teams direct query access & real-time data sharing with data viz tools Why Interactive Queries? ● Easy-to-use, browser-based query editor ● Uses same data as AgilOne Metrics (reporting / SQL copy+paste) ● Lightning fast query performance, daily data refresh ● Utilize cleansed, processed data within AgilOne (data-provider) via Snowflake Data Sharing (data-consumer)
  • 36.
    ACQUIA OPEN DIGITALEXPERIENCE PLATFORM DRUPAL CLOUD Build, design and run sites and applications MARKETING CLOUD Understand, personalize and engage with customers on any channel Copyright © 2020 Acquia Inc. All Rights Reserved. Drupal is a registered trademark of Dries Buytaert.
  • 37.
  • 38.
    Q2 2020 Quarterly ProductUpdate April 13, 2020 M.J. Johnson Senior Director, Product Marketing