The document provides an overview of competition and consumer law in Australia, specifically the Australian Consumer Law (ACL). It summarizes key points of the ACL including that it replaced previous state and federal laws to create uniform consumer protections across Australia. It also discusses consumer guarantees that products must meet, such as being of acceptable quality and fit for purpose. If a product fails to meet these guarantees, consumers may be entitled to remedies like repairs, replacements or refunds depending on the severity of the failure. The ACL also establishes protections for lay-by agreements and prohibits unfair contract terms and misleading conduct from businesses.
Compliance: Not Just a Training Challenge NetDimensions
Companies say it is important to be able to demonstrate learning compliance to an external agency, however, there is no real consensus as to who owns compliance.
Is it a training function or an HR function? How are Legal and Quality involved? Answers vary greatly across industries and may depend on an organization's own compliance challenges.
Review this presentation to learn about the role of compliance in high-consequence industries. Want to learn more? Watch the webinar on demand at: https://player.vimeo.com/video/130166301
Online Advertising and Social Media ComplianceDoug Devitre
Creating multiple social media profiles all over the Internet may be putting the real estate brokerage at risk. This fast‐ paced course will help licensees implement best practices online to limit liability, comply with SDREC requirements and utilize social media as an effective form of communication.
Learning Objectives include:
• Identify potential risks a licensee may be liable for under SD license law.
• List the intellectual property violations that may occur when licensee upload multiple forms of content to the
web.
• Develop a brokerage policy and rules for engagement for licensees to follow when using social media sites.
Compliance: Not Just a Training Challenge NetDimensions
Companies say it is important to be able to demonstrate learning compliance to an external agency, however, there is no real consensus as to who owns compliance.
Is it a training function or an HR function? How are Legal and Quality involved? Answers vary greatly across industries and may depend on an organization's own compliance challenges.
Review this presentation to learn about the role of compliance in high-consequence industries. Want to learn more? Watch the webinar on demand at: https://player.vimeo.com/video/130166301
Online Advertising and Social Media ComplianceDoug Devitre
Creating multiple social media profiles all over the Internet may be putting the real estate brokerage at risk. This fast‐ paced course will help licensees implement best practices online to limit liability, comply with SDREC requirements and utilize social media as an effective form of communication.
Learning Objectives include:
• Identify potential risks a licensee may be liable for under SD license law.
• List the intellectual property violations that may occur when licensee upload multiple forms of content to the
web.
• Develop a brokerage policy and rules for engagement for licensees to follow when using social media sites.
Charles Jennings - why doesn't most compliance training work?Epic
Charles Jennings, Founder of 70:20:10 Forum spoke at LearningNow: why won't they comply? on 1st May 2013. Charles is one of the world's leading experts on building and implementing 70:20:10 learning strategies. In his presentation, he examined the how and the why of unsuccessful compliance training of the past.
John Curtin Institute of Public Policy Adjunct Professor, Dr Michael Schaper from the Australian Competition & Consumer Commission presents his thoughts on the changing Australian tertiary marketplace and what is potentially means for Australian universities.
On 25 September, Michael Jerabek from the Australian Competition and Consumer Commission addressed the MDCC about such topics as small businesses & the Competition and Consumer Act, advertising & selling, social media and much more.
Ashley R. Dobbs, Bean, Kinney & Korman, focused on the common advertising mistakes that can get you in trouble with the law. She gave insight on how to effectively advertise without sacrificing legality.
The presentation addressed five common advertising mistakes:
• Not telling the truth: Inadvertently creating deceptive or misleading messages, or omitting necessary material
• Not carefully comparing amongst competitors: Being liable for trademark infringement if done incorrectly
• Misusing contests and sweepstakes: Laws in all 50 states regulate these practices
• Misusing children's data or medical data: Collecting and targeting the proper data when advertising to kids
• Spamming: Statutory damages await those who improperly conduct email advertising campaigns
Russell Kennedy Special Counsel, David Littlejohn, takes us through the development of Australian consumer legislation, including:
- Trade Practices Act 1974
- Competition and Consumer Act 2010
- Schedule 2: Australian Consumer Law
Seminar on Regulatory Practices: Interpretation & Compliance held in 18 April 2016 in Mumbai, India. Organised by the Protein Foods and Nutrition Development Association of India.
Brian Miller, a solicitor and partner at Stone King LLP, goes through the new changes in the law as of 1 October 2015 which all businesses and organisations who deal with consumers need to know to ensure they are legally compliant.
Commercially Minded – Seminar Series – Commercial Terms and ConditionsHCRLaw
The third and final seminar in the Commercially Minded series from the Commercial and Commercial Litigation teams at Harrison Clark Rickerbys covers the new Consumer Regulations and how they affect your business’ terms and conditions.
http://www.hcrlaw.com/
This presentation was given to a UK-based industry association to highlight some recent developments in the law relating to consumer contracts, and the importance of properly incorporated terms and conditions of trade.
Charles Jennings - why doesn't most compliance training work?Epic
Charles Jennings, Founder of 70:20:10 Forum spoke at LearningNow: why won't they comply? on 1st May 2013. Charles is one of the world's leading experts on building and implementing 70:20:10 learning strategies. In his presentation, he examined the how and the why of unsuccessful compliance training of the past.
John Curtin Institute of Public Policy Adjunct Professor, Dr Michael Schaper from the Australian Competition & Consumer Commission presents his thoughts on the changing Australian tertiary marketplace and what is potentially means for Australian universities.
On 25 September, Michael Jerabek from the Australian Competition and Consumer Commission addressed the MDCC about such topics as small businesses & the Competition and Consumer Act, advertising & selling, social media and much more.
Ashley R. Dobbs, Bean, Kinney & Korman, focused on the common advertising mistakes that can get you in trouble with the law. She gave insight on how to effectively advertise without sacrificing legality.
The presentation addressed five common advertising mistakes:
• Not telling the truth: Inadvertently creating deceptive or misleading messages, or omitting necessary material
• Not carefully comparing amongst competitors: Being liable for trademark infringement if done incorrectly
• Misusing contests and sweepstakes: Laws in all 50 states regulate these practices
• Misusing children's data or medical data: Collecting and targeting the proper data when advertising to kids
• Spamming: Statutory damages await those who improperly conduct email advertising campaigns
Russell Kennedy Special Counsel, David Littlejohn, takes us through the development of Australian consumer legislation, including:
- Trade Practices Act 1974
- Competition and Consumer Act 2010
- Schedule 2: Australian Consumer Law
Seminar on Regulatory Practices: Interpretation & Compliance held in 18 April 2016 in Mumbai, India. Organised by the Protein Foods and Nutrition Development Association of India.
Brian Miller, a solicitor and partner at Stone King LLP, goes through the new changes in the law as of 1 October 2015 which all businesses and organisations who deal with consumers need to know to ensure they are legally compliant.
Commercially Minded – Seminar Series – Commercial Terms and ConditionsHCRLaw
The third and final seminar in the Commercially Minded series from the Commercial and Commercial Litigation teams at Harrison Clark Rickerbys covers the new Consumer Regulations and how they affect your business’ terms and conditions.
http://www.hcrlaw.com/
This presentation was given to a UK-based industry association to highlight some recent developments in the law relating to consumer contracts, and the importance of properly incorporated terms and conditions of trade.
Identifying & Managing Risk In Supply Chain AgreementsQuarles & Brady
This program covered three of the most heavily negotiated provisions in supply chain agreements - warranty, indemnification, and limitation of liability. These provisions are the primary provisions used to allocate risks between the contracting parties. We briefly discussed the purpose of each provision, identified the risks that negotiators should be aware of, and discussed strategies for understanding and managing the risks.
2105AFEINTRODUCTION TO BUSINESS LAWLecture 8Module 2 – Con.docxvickeryr87
2105AFE
INTRODUCTION TO BUSINESS LAW
Lecture 8
Module 2 – Consumer Protection
Covers: Australian Consumer Law
1
1
Objectives
On completion of this lecture, you should be able to understand, recognise and discuss a general overview of the Australian Consumer Law (ACL):
Key sections in regard to definitions and those sections that apply to:
parties involved
new statutory consumer guarantees
manufacturers liability
specific false representation provisions
country of origin claims
misleading and deceptive conduct
unconscionable conduct
unfair contract terms
regulators (and ministers) new prohibition, investigation and enforcement powers
Note that the ACL also provides for:
unsolicited supplies and selling practices
lay-by agreements
linked credit contracts
other prohibited business conduct
2
2
Part 1: overview of acl
3
Introduction and Purpose of the ACL
The Competition and Consumer Act 2010 (Cth) (CCA) was introduced on 1 January 2011. It provided new national uniform laws offering consumer protection.
Act of the Australian Federal (Commonwealth) Parliament applying to all jurisdictions (Federal, State & Territory level).
Replaced provisions across 20 State and Territory (Fair Trading related) Acts, plus amended and renamed the Trade Practices Act 1974 (Cth) (TPA) as the CCA.
Australian courts and tribunals (including those of the states and territories) can enforce the ACL, including the Australian Competition Tribunal (ACT) or QCAT.
The consumer protection provisions of the former Trade Practices Act 1974 (Cth) (TPA) were generally directed towards conduct engaged in by corporations, but the ACL has a much broader application to conduct engaged in by persons.
Much of the case law discussed in this chapter was decided under the corresponding provisions of the former TPA.
Specifically, the Australian Consumer Law (ACL) covers consumer protection and its provisions are located in (Volume 3) Schedule 2 of the CCA
Protecting consumers from the unfair practices of businesses.
In effect it is a response to the recognised need for new systems and procedures to protect consumers under one national law, rather than many different but similar laws across the Nation.
4
Who regulates the CCA?
5
We are discussing legislation so what do you think are the main issues you need to consider in answering any consumer law question?
5
Australian Competition and Consumer Commission (ACCC)
The ACCC promotes competition and fair trade in the market place to benefit consumers, businesses and the community. It also regulates national infrastructure services. Its primary responsibility is to ensure that individuals and businesses comply with the Commonwealth competition, fair trading and consumer protection laws.
www.accc.gov.au
For consumers
(can often include a business)
The ACCC is provides information about consumer rights & how to make a complaint and prosecutes companies engaging in the misconduct. http://www.acc.
Presentation covers QBCC Compliance audits / QBCC Minimum Financial Requirements for licensees and how accountants can assist including:
Notice of reasons for proposed suspensions of licence;
Notice of reasons for proposed cancellations of licence;
Consequences of suspensions and cancellations of licence on the builder/client;
Methods for recovering money in uncertain times; and
Key upcoming changes to the QBCC licencing regime.
Dylan from Redchip's Litigation team covered:
• Directions to rectify issued by the QBCC;
• Claims under the Home Warranty Scheme;
• Pitfalls of notices issued by the QBCC;
• QCAT process for disputing notices issued; and
• Methods for recovering money in uncertain times.
Financial distress and your safety net during COVID-19Redchip
Temporary changes to insolvency laws mean businesses have a safety net so they can resume normal operations once the crisis has passed. This includes an increase to the statutory demand limit (to $20,000), and extended protections for directors against personal liability for trading whilst insolvent.
This safety net, however, is due to expire on 24 September 2020 and businesses can then expect sudden and aggressive debt recovery measures from creditors including the ATO.
Please join our webinar with insolvency experts Robert Champney and
Rebecca Forsyth who will discuss with you:
Changes to occur from 25 September - statutory demands, bankruptcy notices, and obligations as a director;
Debt recovery options available to your clients to improve cash flow; and
“Red flags” that determine financial distress, what options are available to restructure, and the need for proactive conversations with your client and legal advisors
Managing business transactions during COVID-19Redchip
As the COVID-19 pandemic wears on, “business as usual” looks very different than it did just a few weeks or months ago.
Pete and Nick from Redchip's Commercial team will delve into the significant impacts the pandemic has had on transactions and businesses and the practical steps you need to take when talking to your clients about what a sale looks like for them, covering:
Key steps for Sellers to take in preparing for sale;
The role of accounting and financial advisers in the transaction process; and
COVID-19 issues that arise in the context of a transaction.
It’s really important to rally the right team as early as you can and remember, don’t take your eyes off the ball!
Estate Planning: The market has moved and it's a new ball gameRedchip
Discover practical insights into Estate Planning including:
• Breaking down Estate Planning and making it easy to discuss with your clients;
• Showing you the line in the sand between what is legal advice and what isn’t; and
• Practical case studies that will help you guide your clients through their Estate Planning journey
At our Wednesdays With Redchip event in February, our experts shared their top tips for early stage and growth businesses, including common pitfalls and simple steps you can take to help protect your clients at the outset including:
The best business structures for tax benefits and asset protection
Capital raising and grant eligibility
Identifying and protecting valuable IP assets
Managing key relationships and the agreements to have in place
Every new business has different needs, but when advising startups and entrepreneurs there are key issues and opportunities that regularly arise.
At this event our experts will be sharing their top tips for early stage and growth businesses, including common pitfalls and simple steps you can take to help protect your clients at the outset.
Topics will include:
The best business structures for tax benefits and asset protection
Capital raising and grant eligibility
Identifying and protecting valuable IP assets
Managing key relationships and the agreements to have in place
Wednesdays With Redchip are complimentary events and include light refreshments.
This presentation covered the following:
-ATO audits and reviews
-Tips on dealing with the ATO
-The true power of the ATO
-What comes after the notice of assessment, from objecting to the tax assessment, to debt recovery proceedings from the ATO
Is franchising still a viable business opportunity for your clients?
At our Wednesdays With Redchip event in September, our experts provided key discussion points for your clients considering buying or starting a franchise, particularly in the booming health and fitness sector.
Employee Share Schemes & Capital Raising | Wednesdays with Redchip AugustRedchip
Our experts look at two interacting strategies for businesses experiencing, or striving for, high growth:
1. Employee Share Schemes (also known as Employee Share Option Plans) - how do they work and what are the benefits for employers and employees?
2. Capital Raising - how to prepare your business to approach investors and issues to consider in relation to Employee Share Schemes.
At our Wednesdays With Redchip event in July, experts from our property team discussed the common issues and questions that arise surrounding major transactions, including:
Development, funding and joint venture structures.
How do put and call options work, and why would I use one?
Transactional and holding taxes: can I limit, defer or avoid?
Topics include:
- Estate Planning considerations for clients with structures
- How Testamentary Trusts work
- Estate Planning for accountants and advisers - building the service into your practice and avoiding legal risks
Wednesdays with Redchip May - Personal InsolvencyRedchip
What do you do when the house is burning? We’ve seen many advisers reach for quick-fix solutions for their clients who are facing personal insolvency, but they end up adding fuel to the fire in the long run.
In our May event, our experts look at some of the common misconceptions around bankruptcy and how to deal with it. We also provide some proactive structures and solutions that can benefit your clients when faced with insolvency.
Topics include:
- Personal insolvency misconceptions
- Insolvency related restructures
- Gift and loan back arrangements
Wednesdays With Redchip April - Shareholders Agreements & Business ExitsRedchip
- Why shareholders agreements are important
- The problems shareholders agreements solve when it comes time to exit
- Preparing for a business exit
- What is an adviser's role during an exit?
Wednesdays With Redchip March - Intellectual Property & StructuringRedchip
As we transition from manufacturing to an information economy, understanding the intellectual property (IP) within a business, registering it as required and protecting it as a valuable asset is critical.
In this presentation our experts provide an overview of some of the most common forms of IP including confidential information, copyright, patents and trade marks. Zachary Pagliano breaks down examples and useful tips for each property type, before Playna Ho delves into the most effective structures for IP protection and how to restructure a business to achieve this outcome.
Options are becoming increasingly mainstream. As their use has grown, so have the opportunities to add convenience and flexibility to property transactions.
In this presentation our experts delve into everything you need to know about how, when and why to use put and call options.
ATO risk assessments: Your client may be an ATO targetRedchip
In an attempt to increase their communication with taxpayers, the ATO has introduced an Income Tax Profile scheme. Although the risk assessment reports distributed do increase transparency from the ATO, they also generate much confusion and concern – or at the other end of the spectrum, disregard and indifference.
If your client receives an assessment outlining them as high-risk, you need to be prepared to answer their questions and take action. Where has this data come from? What does it mean to be high-risk? Is your client facing an ATO audit?
This webinar gives you an overview of the Income Tax Profile process, what it means for your clients, and tips and tricks for dealing with any issues that may arise.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...PaulBryant58
This article provides a comprehensive guide on how to
effectively manage the convert Accpac to QuickBooks , with a particular focus on utilizing online accounting services to streamline the process.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
56. A supplier must supply services; with due care and skill which are fit for their purpose within a reasonable time
57.
58.
59.
60. A lay-by agreement must be in writing and specify all the terms and conditions, including any termination charge.
61. The trader may charge a termination fee (if a lay-by agreement cancelled) of not more the trader’s ‘reasonable costs’ relating to the agreement.
62. If cancelled all amounts paid must be refunded except for the termination charge.
63.
64. Consumer contracts entered into on or after 1 July 2010 and to the terms of existing contracts that are renewed or changed on or after 1 July 2010.