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Accessibility and
Social Media
John Foliot
Principal Accessibility Strategist
Deque
www.3playmedia.co
m
Twitter:
@3playmedia
• Type questions in the window during the
presentation
• This webinar is being recorded & will be available
for replay
Social Media, Accessibility, and You
3Play Media Webinar
May 9, 2019
WCAG
ARIA
ADA
508
AUDIT
Social media channels
384 issues reported
20 automated rules
(heavily depends on content)
https://chrome.google.com/webstore/detail/axe/lhdoppojp
mngadmnindnejefpokejbdd
Axe Developer tools
https://addons.mozilla.org/en-
us/firefox/addon/axe-devtools/
Axe core manifesto
Automated accessibility testing rules must…
1. have a zero false positive rate
2. be lightweight and fast
3. work in all modern browsers
4. themselves, be tested automatically
Join the Axe-Core community and get involved!
https://github.com/dequelabs/axe-core
Axe Core rules
Resource
https://github.com/dequelabs/axe-core/
blob/master/doc/rule-descriptions.md
While some social media channels
have been working really hard to
make their platforms accessible,
much remains to be done.
“
”
Twitter
(2018) Violations found: 168
Violations found: 99
• Elements must only use allowed ARIA attributes: 2
• ARIA hidden element must not contain focusable
elements: 11
• IDs used in ARIA and labels must be unique: 2
• ID attribute value must be unique: 7
• Images must have alt text: 8
• Elements must have sufficient color contrast: 69
Facebook
(2018) Violations found: 72
Violations found: 57
• Certain ARIA roles must be contained by particular parents:
4
• ARIA roles used musat conform to valid values: 1
• ARIA attributes must conform to valid values: 1
• IDs of active elements must be unique: 1
• id attributre value must b e unique: 1
• Frames must have title attribute: 8
• <html> attribute must have a lang attribute: 4
• Form elements must have labels: 1
• lang attribute must have a valid value: 5
• Links must have discernible text: 7
• Elements must have sufficient color contrast: 24
LinkedIn
(2018) Violations found: 51
(2018) Violations found: 8
• ARIA hidden element must not contain focusable elements: 2
• ARIA attributes must conform to valid names: 5
• Links must have discernible text: 1
Pinterest
(2018) Violations found: 11
None of the images had any form of
alternative text!
Violations found: 9
• ARIA attributes must conform to valid values: 1
• Elements must have sufficient color contrast: 4
• Form elements must have labels: 1
• Links must have discernible text: 3
Images now have alt text! (Mostly*)
YouTube
(2018) Violations found: 86
Violations found: 121
• ARIA hidden element must not contain focusable
elements: 5
• Buttons must have discernable text: 5
• IDs of active elements must be unique: 7
• ID attribute value must be unique: 102
• Links must have discernible text: 1
• Elements must have sufficient color contrast: 1
Instagram
(2018) Violations found: 41
Violations found: 53
• Certain ARIA roles must be contained by particular parents: 3
• Buttons must have discernable text: 6
• Form elements must have labels: 1
• <ul> and <ol> must only directly contain <li>, <script> or
<template> elements: 2
• Zooming and scaling must not be disabled: 1
• Elements must have sufficient color contrast: 40
The more diverse the content on
social media platforms is, the
more rules are likely to be failed
by automated tools…
“
”
Social media accessibility myths
People with disabilities don’t use social media
Social media is accessible and can be used without limitation
Organizations using social media are reaching everyone they need
and want to reach
It’s expensive and time-consuming to make social media
content accessible
Compliance with WCAG 2.0 / Section 508 guarantees social media
accessibility
Myths, debunked
Resource
https://www.digitalgov.gov/2013/06/26/5-
myths-about-social-media-accessibility-2/
Golden rules
of social media
accessibility
1. Be reachable.
2. Be redundant.
3. Be a source.
4. Be simple.
5. Be considerate.
Reference
http://www.danya.com/files/sma_poster.pdf
Accessible social media
Golden rules
1. Be reachable. Add contact info to your profile such as a web address, phone number, and e-mail so users can
reach your organization.
2. Be redundant. Post content on multiple social media channels to provide easy points of entry.
3. Be a source. Learn about accessibility issues, tools, and tips from accessibility teams, and share them with your
followers.
4. Be simple. Write in plain language, and limit use of acronyms, hashtags, and abbreviations.
5. Be considerate. Consider the user’s perspective. Information presented visually or aurally needs corresponding
text components.
Polices and Standards
WCAG 2.0
Does the W3C WCAG 2.0/2.1
accessibility standard apply, and
if so, how?
WCAG 2.0/2.1
• Web Content Accessibility Guidelines
• Social Media = Publishing
• Sub-set of WCAG 2.0 likely applies
oCurrently no legal precedent
oWho wants to be first?
Dissecting WCAG 2.0
Content
• 10 A & AA Success Criteria
Publishing Platform
• 25 A & AA Success Criteria
WCAG 2.0 Success Criteria: Perceivable
• SC 1.1.1 Non-text Content: All
non-text content that is
presented to the user has a
text alternative that serves the
equivalent purpose.
WCAG 2.0 Success Criteria: Perceivable
• SC 1.2.1 Audio-only and Video-only (Prerecorded):
For prerecorded audio-only and prerecorded video-
only media, the following are true, except when the
audio or video is a media alternative for text and is
clearly labeled as such:
• Prerecorded Audio-only: An alternative for time-based media
is provided that presents equivalent information for
prerecorded audio-only content.
• Prerecorded Video-only: Either an alternative for time-based
media or an audio track is provided that presents equivalent
information for prerecorded video-only content.
• SC 1.2.2 Captions (Prerecorded): Captions are
provided for all prerecorded audio content in
synchronized media, except when the media is a
media alternative for text and is clearly labeled as
such.
• SC 1.2.3 Audio Description or Media Alternative
(Prerecorded): An alternative for time-based media
or audio description of the prerecorded video
content is provided for synchronized media, except
when the media is a media alternative for text and
is clearly labeled as such.
• SC 1.2.5 Audio Description (Prerecorded): Audio
description is provided for all prerecorded video
content in synchronized media.
WCAG 2.0 Success Criteria: Perceivable
• SC 1.3.3 Sensory
Characteristics:
Instructions provided for
understanding and
operating content do not
rely solely on sensory
characteristics of
components such as shape,
size, visual location,
orientation, or sound.
WCAG 2.0 Success Criteria: Perceivable
• SC 1.4.1 Use of Color: Color is not
used as the only visual means of
conveying information, indicating
an action, prompting a response,
or distinguishing a visual element.
• SC 1.4.3 Contrast (Minimum): The
visual presentation of text and
images of text has a contrast ratio
of at least 4.5:1…
WCAG 2.0 Success Criteria: Operable
• SC 2.3.1 Three Flashes or Below
Threshold: Web pages do not
contain anything that flashes more
than three times in any one
second period, or the flash is
below the general flash and red
flash thresholds.
WCAG 2.0 Success Criteria: Operable
• 2.4.4 Link Purpose (In
Context): The purpose of each
link can be determined from the
link text alone or from the link text
together with its programmatically
determined link context, except
where the purpose of the link
would be ambiguous to users in
general.
WCAG 2.0 Recap for Social Media
• SC 1.1.1 Non-text Content
• SC 1.2.1 Audio-only and Video-only (Prerecorded)
• SC 1.2.2 Captions (Prerecorded)
• SC 1.2.3 Audio Description or Media Alternative (Prerecorded)
• SC 1.2.5 Audio Description (Prerecorded)
• SC 1.3.3 Sensory Characteristics
• SC 1.4.1 Use of Color
• SC 1.4.3 Contrast (Minimum)
• SC 2.3.1 Three Flashes or Below Threshold
• SC 2.4.4 Link Purpose (In Context)
If you can’t make it accessible within the
social media channel, post accessible
versions on your Web site and provide
links from the social media site to the
accessible version
“
”
What (if any) is your legal liability exposure?
Opinion:
The lack of a Social Media Accessibility Policy at your
institution today means you are unprepared.
Strategy and Draft Policy
Preamble
Unfortunately, many social media
applications today do not adequately
address accessibility and are difficult to
use with assistive technology, which
makes them inaccessible to many users
with disabilities. Social Media platforms
such as Facebook, Twitter, and YouTube
may contain accessibility issues beyond
the ability of [institution] to remediate
or address.
Purpose
This document describes [institution]’s
current Social Media Accessibility Policy.
Strategy and Draft Policy
Scope
This policy applies to any use of a Social
Media platform, including but not limited
to Twitter, Facebook, YouTube, Pinterest,
Instagram, and others. As new Social
Media platforms emerge, the Web
Accessibility Coordinator is responsible for
ensuring that the new application or
platform is included in [Institution]’s Social
Media Policy upon adoption.
Compliance Timeline
[?????]
Strategy and Draft Policy
Policy
The Social Media Accessibility Policy
for [institution] is part of the larger
Web Accessibility Policy at [institution]
in force at the time of adoption, with
some minor exceptions related to
technical aspects of the host Social
Media Platforms. This policy
recognizes existing accessibility
limitations of most Social Media
platforms, as well as the inability of
[institution] to reasonably effect
changes to these platforms.
In these cases, content owners will be
responsible for providing an accessible
accommodation.
Strategy and Draft Policy
The accessibility conformance of all of
[institution]’s Social Media platforms will be
informed by the requirements of W3C Web
Content Accessibility Guidelines 2.0 Level AA
(WCAG 2.0 AA) to the extent that individual
platforms will allow. WCAG Requirements
related to color and color contrast, alternative
content creation (including captions, video
descriptions and transcripts), content not
relying solely on sensory characteristics of
components such as shape, size, visual
location, orientation, or sound, and the
avoidance of flashing content (within restricted
thresh-holds) remain fully in effect.
PDF Version:
Strategy and Draft Policy
Some Further Thoughts…
• Social Media platforms
that offer you a “home
page” should include a
link to your accessibility
policy, and also provide
contact information.
• Investigate CMS sharing
tools, where content is posted on a CMS
under your control, and then shared out to
the different Social Media platforms.
https://indieweb.org/
https://indieweb.org/WordPress/Plugins
Questions & wrap up
Thank you!
Contact Details
John Foliot
Principal Accessibility Strategist
Email: john.foliot@deque.com
Accessibility and Social Media

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Accessibility and Social Media

  • 1. Accessibility and Social Media John Foliot Principal Accessibility Strategist Deque www.3playmedia.co m Twitter: @3playmedia • Type questions in the window during the presentation • This webinar is being recorded & will be available for replay
  • 2. Social Media, Accessibility, and You 3Play Media Webinar May 9, 2019 WCAG ARIA ADA 508 AUDIT
  • 3. Social media channels 384 issues reported 20 automated rules (heavily depends on content)
  • 5. Axe core manifesto Automated accessibility testing rules must… 1. have a zero false positive rate 2. be lightweight and fast 3. work in all modern browsers 4. themselves, be tested automatically Join the Axe-Core community and get involved! https://github.com/dequelabs/axe-core
  • 7. While some social media channels have been working really hard to make their platforms accessible, much remains to be done. “ ”
  • 8. Twitter (2018) Violations found: 168 Violations found: 99 • Elements must only use allowed ARIA attributes: 2 • ARIA hidden element must not contain focusable elements: 11 • IDs used in ARIA and labels must be unique: 2 • ID attribute value must be unique: 7 • Images must have alt text: 8 • Elements must have sufficient color contrast: 69
  • 9. Facebook (2018) Violations found: 72 Violations found: 57 • Certain ARIA roles must be contained by particular parents: 4 • ARIA roles used musat conform to valid values: 1 • ARIA attributes must conform to valid values: 1 • IDs of active elements must be unique: 1 • id attributre value must b e unique: 1 • Frames must have title attribute: 8 • <html> attribute must have a lang attribute: 4 • Form elements must have labels: 1 • lang attribute must have a valid value: 5 • Links must have discernible text: 7 • Elements must have sufficient color contrast: 24
  • 10. LinkedIn (2018) Violations found: 51 (2018) Violations found: 8 • ARIA hidden element must not contain focusable elements: 2 • ARIA attributes must conform to valid names: 5 • Links must have discernible text: 1
  • 11. Pinterest (2018) Violations found: 11 None of the images had any form of alternative text! Violations found: 9 • ARIA attributes must conform to valid values: 1 • Elements must have sufficient color contrast: 4 • Form elements must have labels: 1 • Links must have discernible text: 3 Images now have alt text! (Mostly*)
  • 12. YouTube (2018) Violations found: 86 Violations found: 121 • ARIA hidden element must not contain focusable elements: 5 • Buttons must have discernable text: 5 • IDs of active elements must be unique: 7 • ID attribute value must be unique: 102 • Links must have discernible text: 1 • Elements must have sufficient color contrast: 1
  • 13. Instagram (2018) Violations found: 41 Violations found: 53 • Certain ARIA roles must be contained by particular parents: 3 • Buttons must have discernable text: 6 • Form elements must have labels: 1 • <ul> and <ol> must only directly contain <li>, <script> or <template> elements: 2 • Zooming and scaling must not be disabled: 1 • Elements must have sufficient color contrast: 40
  • 14. The more diverse the content on social media platforms is, the more rules are likely to be failed by automated tools… “ ”
  • 15. Social media accessibility myths People with disabilities don’t use social media Social media is accessible and can be used without limitation Organizations using social media are reaching everyone they need and want to reach It’s expensive and time-consuming to make social media content accessible Compliance with WCAG 2.0 / Section 508 guarantees social media accessibility
  • 17. Golden rules of social media accessibility 1. Be reachable. 2. Be redundant. 3. Be a source. 4. Be simple. 5. Be considerate. Reference http://www.danya.com/files/sma_poster.pdf
  • 18. Accessible social media Golden rules 1. Be reachable. Add contact info to your profile such as a web address, phone number, and e-mail so users can reach your organization. 2. Be redundant. Post content on multiple social media channels to provide easy points of entry. 3. Be a source. Learn about accessibility issues, tools, and tips from accessibility teams, and share them with your followers. 4. Be simple. Write in plain language, and limit use of acronyms, hashtags, and abbreviations. 5. Be considerate. Consider the user’s perspective. Information presented visually or aurally needs corresponding text components.
  • 20. WCAG 2.0 Does the W3C WCAG 2.0/2.1 accessibility standard apply, and if so, how?
  • 21. WCAG 2.0/2.1 • Web Content Accessibility Guidelines • Social Media = Publishing • Sub-set of WCAG 2.0 likely applies oCurrently no legal precedent oWho wants to be first?
  • 22. Dissecting WCAG 2.0 Content • 10 A & AA Success Criteria Publishing Platform • 25 A & AA Success Criteria
  • 23. WCAG 2.0 Success Criteria: Perceivable • SC 1.1.1 Non-text Content: All non-text content that is presented to the user has a text alternative that serves the equivalent purpose.
  • 24. WCAG 2.0 Success Criteria: Perceivable • SC 1.2.1 Audio-only and Video-only (Prerecorded): For prerecorded audio-only and prerecorded video- only media, the following are true, except when the audio or video is a media alternative for text and is clearly labeled as such: • Prerecorded Audio-only: An alternative for time-based media is provided that presents equivalent information for prerecorded audio-only content. • Prerecorded Video-only: Either an alternative for time-based media or an audio track is provided that presents equivalent information for prerecorded video-only content. • SC 1.2.2 Captions (Prerecorded): Captions are provided for all prerecorded audio content in synchronized media, except when the media is a media alternative for text and is clearly labeled as such. • SC 1.2.3 Audio Description or Media Alternative (Prerecorded): An alternative for time-based media or audio description of the prerecorded video content is provided for synchronized media, except when the media is a media alternative for text and is clearly labeled as such. • SC 1.2.5 Audio Description (Prerecorded): Audio description is provided for all prerecorded video content in synchronized media.
  • 25. WCAG 2.0 Success Criteria: Perceivable • SC 1.3.3 Sensory Characteristics: Instructions provided for understanding and operating content do not rely solely on sensory characteristics of components such as shape, size, visual location, orientation, or sound.
  • 26. WCAG 2.0 Success Criteria: Perceivable • SC 1.4.1 Use of Color: Color is not used as the only visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. • SC 1.4.3 Contrast (Minimum): The visual presentation of text and images of text has a contrast ratio of at least 4.5:1…
  • 27. WCAG 2.0 Success Criteria: Operable • SC 2.3.1 Three Flashes or Below Threshold: Web pages do not contain anything that flashes more than three times in any one second period, or the flash is below the general flash and red flash thresholds.
  • 28. WCAG 2.0 Success Criteria: Operable • 2.4.4 Link Purpose (In Context): The purpose of each link can be determined from the link text alone or from the link text together with its programmatically determined link context, except where the purpose of the link would be ambiguous to users in general.
  • 29. WCAG 2.0 Recap for Social Media • SC 1.1.1 Non-text Content • SC 1.2.1 Audio-only and Video-only (Prerecorded) • SC 1.2.2 Captions (Prerecorded) • SC 1.2.3 Audio Description or Media Alternative (Prerecorded) • SC 1.2.5 Audio Description (Prerecorded) • SC 1.3.3 Sensory Characteristics • SC 1.4.1 Use of Color • SC 1.4.3 Contrast (Minimum) • SC 2.3.1 Three Flashes or Below Threshold • SC 2.4.4 Link Purpose (In Context)
  • 30. If you can’t make it accessible within the social media channel, post accessible versions on your Web site and provide links from the social media site to the accessible version “ ”
  • 31. What (if any) is your legal liability exposure? Opinion: The lack of a Social Media Accessibility Policy at your institution today means you are unprepared.
  • 32. Strategy and Draft Policy Preamble Unfortunately, many social media applications today do not adequately address accessibility and are difficult to use with assistive technology, which makes them inaccessible to many users with disabilities. Social Media platforms such as Facebook, Twitter, and YouTube may contain accessibility issues beyond the ability of [institution] to remediate or address. Purpose This document describes [institution]’s current Social Media Accessibility Policy.
  • 33. Strategy and Draft Policy Scope This policy applies to any use of a Social Media platform, including but not limited to Twitter, Facebook, YouTube, Pinterest, Instagram, and others. As new Social Media platforms emerge, the Web Accessibility Coordinator is responsible for ensuring that the new application or platform is included in [Institution]’s Social Media Policy upon adoption. Compliance Timeline [?????]
  • 34. Strategy and Draft Policy Policy The Social Media Accessibility Policy for [institution] is part of the larger Web Accessibility Policy at [institution] in force at the time of adoption, with some minor exceptions related to technical aspects of the host Social Media Platforms. This policy recognizes existing accessibility limitations of most Social Media platforms, as well as the inability of [institution] to reasonably effect changes to these platforms. In these cases, content owners will be responsible for providing an accessible accommodation.
  • 35. Strategy and Draft Policy The accessibility conformance of all of [institution]’s Social Media platforms will be informed by the requirements of W3C Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) to the extent that individual platforms will allow. WCAG Requirements related to color and color contrast, alternative content creation (including captions, video descriptions and transcripts), content not relying solely on sensory characteristics of components such as shape, size, visual location, orientation, or sound, and the avoidance of flashing content (within restricted thresh-holds) remain fully in effect. PDF Version:
  • 36. Strategy and Draft Policy Some Further Thoughts… • Social Media platforms that offer you a “home page” should include a link to your accessibility policy, and also provide contact information. • Investigate CMS sharing tools, where content is posted on a CMS under your control, and then shared out to the different Social Media platforms. https://indieweb.org/ https://indieweb.org/WordPress/Plugins
  • 37. Questions & wrap up Thank you!
  • 38. Contact Details John Foliot Principal Accessibility Strategist Email: john.foliot@deque.com

Editor's Notes

  1. Provide an overview of the rules used in Axe – discussion about automated rules.
  2. Provide an overview of the rules used in Axe – discussion about automated rules.