Profit and market value is migrating away from hardware, but few product companies are prepared and executing the required digital transformation. High tech companies need to invest in digital growth strategies, reinvigorate business models and create new revenue streams. Find out how to harness disruption to grow your business.
Thrive with accenture product and platform engineering servicesAccenture Technology
Accenture’s Product and Platform Engineering Services team helps clients navigate through the new wave of platforms. With more than three decades of experience, our deep engineering-skilled workforce of over 8,000 professionals has grown out of the development of our own commercially-available software and platforms. With expertise across more than 40 industries and all business functions, we deliver transformational outcomes for a demanding, new digital world.
Retail fulfillment—thinking local, acting local | Accentureaccenture
Discover how retailers serve customers and control costs by resetting traditional supply chain strategies to focus on fulfillment at the local level. Learn more: https://accntu.re/3hKnRDp
Profit and market value is migrating away from hardware, but few product companies are prepared and executing the required digital transformation. High tech companies need to invest in digital growth strategies, reinvigorate business models and create new revenue streams. Find out how to harness disruption to grow your business.
Thrive with accenture product and platform engineering servicesAccenture Technology
Accenture’s Product and Platform Engineering Services team helps clients navigate through the new wave of platforms. With more than three decades of experience, our deep engineering-skilled workforce of over 8,000 professionals has grown out of the development of our own commercially-available software and platforms. With expertise across more than 40 industries and all business functions, we deliver transformational outcomes for a demanding, new digital world.
Retail fulfillment—thinking local, acting local | Accentureaccenture
Discover how retailers serve customers and control costs by resetting traditional supply chain strategies to focus on fulfillment at the local level. Learn more: https://accntu.re/3hKnRDp
The traditional approach to software and application testing is evolving. Learn how Accenture is ushering a new era of Quality Engineering
Find out more: https://www.accenture.com/us-en/insights/technology/quality-engineering-new
Driving Unconventional Growth through the Industrial Internet of Thingsaccenture
The emerging Industrial Internet will unleash new energy into the world of industrial products and services. To be a desirable supplier as well as partner in the digitally contestable future—and thus generate new revenues—companies will need to make the necessary changes. The time to push is now.
Tax in Real Time: How Digital Platforms Will Redefine Future Tax Systemsaccenture
We sat down with a wide array of finance experts, from professors to heads of international tax, from around the world –to get their take on the future of tax.
The IoT is creating a huge buzz in energy management, but remains a somewhat nebulous concept. This presentation will start with the foundation of what the IoT is, and how it relates to buildings. Topics will cover tools available on the market, examples of their features, benefits and pitfalls and how the IoT can enable ongoing Cx.
The Internet of Things: Are Organizations Ready For A Multi-Trillion Dollar P...Capgemini
The potential of IoT is immense, with a trillion dollar potential. Gartner predicts the lion part of the IoT market to come from Apps and Analytics. New capabilities are needed to take position in IoT. Leaders are now investing in becoming data driven enterprises – IoT bring enablers across an organization.
Legacy HR systems & processes have a significant impact on Diversity Hiring. Headstart & Accenture are bring a new proposition to market focused on significantly improving Diversity Hiring.
Disruptions in supply chains during the pandemic meant procurement leaders needed to be more innovative
identifying and contracting with approved, sustainable
and reliable suppliers.
Overview of the Accenture Technology Vision 2016 for South AfricaLee Naik
Overview of the key trends from the Accenture Technology Vision 2016 report. Includes a perspective from over 300 stakeholders engaged during the development of the report
The latest Accenture research reveals that RFID is enabling retail omnichannel services and driving business value to retailers everywhere. Learn more: https://accntu.re/3bYBElX
The Nintex Platform is Easy-to-use, Powerful and Complete to manage, automate and optimize your processes.
Manage processes by discovering, mapping and sharing across process participants and owners.
This often leads to opportunities for process automation. Many processes involve the capture of information and our forms capability provides an ease-to-use, responsive design experience, often eliminating paper forms. With advanced workflow capabilities you can quickly design powerful applications using advanced logic and rules to eliminate manual work. Nintex RPA drives speed by automating those mundane, repetitive tasks. Since many processes involve the need to generate a document we have a DocGen offering to automatically create documents from both unstructured and structured data sources. With Nintex Sign powered by Adobe Sign you can easily integrate eSign into your signature-based workflows for total automation.
Once you have been managing and automating processes, imagine the amount of information available on how your business is operating. Leveraging Nintex Analytics you are able to get process intelligence allowing you to monitor, analyze and improve your business.
With the Nintex platform our customers and partners value our extensibility, using pre-built connecters as well as leveraging our Xtensions to build powerful bi-directional connectors to orchestrate processes across any systems in your organization.
Combining the power of Nintex with our customer success and vast partner network it is easy to see why our customers are so successful.
The traditional approach to software and application testing is evolving. Learn how Accenture is ushering a new era of Quality Engineering
Find out more: https://www.accenture.com/us-en/insights/technology/quality-engineering-new
Driving Unconventional Growth through the Industrial Internet of Thingsaccenture
The emerging Industrial Internet will unleash new energy into the world of industrial products and services. To be a desirable supplier as well as partner in the digitally contestable future—and thus generate new revenues—companies will need to make the necessary changes. The time to push is now.
Tax in Real Time: How Digital Platforms Will Redefine Future Tax Systemsaccenture
We sat down with a wide array of finance experts, from professors to heads of international tax, from around the world –to get their take on the future of tax.
The IoT is creating a huge buzz in energy management, but remains a somewhat nebulous concept. This presentation will start with the foundation of what the IoT is, and how it relates to buildings. Topics will cover tools available on the market, examples of their features, benefits and pitfalls and how the IoT can enable ongoing Cx.
The Internet of Things: Are Organizations Ready For A Multi-Trillion Dollar P...Capgemini
The potential of IoT is immense, with a trillion dollar potential. Gartner predicts the lion part of the IoT market to come from Apps and Analytics. New capabilities are needed to take position in IoT. Leaders are now investing in becoming data driven enterprises – IoT bring enablers across an organization.
Legacy HR systems & processes have a significant impact on Diversity Hiring. Headstart & Accenture are bring a new proposition to market focused on significantly improving Diversity Hiring.
Disruptions in supply chains during the pandemic meant procurement leaders needed to be more innovative
identifying and contracting with approved, sustainable
and reliable suppliers.
Overview of the Accenture Technology Vision 2016 for South AfricaLee Naik
Overview of the key trends from the Accenture Technology Vision 2016 report. Includes a perspective from over 300 stakeholders engaged during the development of the report
The latest Accenture research reveals that RFID is enabling retail omnichannel services and driving business value to retailers everywhere. Learn more: https://accntu.re/3bYBElX
The Nintex Platform is Easy-to-use, Powerful and Complete to manage, automate and optimize your processes.
Manage processes by discovering, mapping and sharing across process participants and owners.
This often leads to opportunities for process automation. Many processes involve the capture of information and our forms capability provides an ease-to-use, responsive design experience, often eliminating paper forms. With advanced workflow capabilities you can quickly design powerful applications using advanced logic and rules to eliminate manual work. Nintex RPA drives speed by automating those mundane, repetitive tasks. Since many processes involve the need to generate a document we have a DocGen offering to automatically create documents from both unstructured and structured data sources. With Nintex Sign powered by Adobe Sign you can easily integrate eSign into your signature-based workflows for total automation.
Once you have been managing and automating processes, imagine the amount of information available on how your business is operating. Leveraging Nintex Analytics you are able to get process intelligence allowing you to monitor, analyze and improve your business.
With the Nintex platform our customers and partners value our extensibility, using pre-built connecters as well as leveraging our Xtensions to build powerful bi-directional connectors to orchestrate processes across any systems in your organization.
Combining the power of Nintex with our customer success and vast partner network it is easy to see why our customers are so successful.
Understand the importance of having the Integration Strategy, Roadmap and Architecture that will drive and meet the Enterprise Digital Transformation goals and objectives.
The STATT (Strategic Technical Application Techniques and Tactics) methodology from Kellton Tech helps your organization to successfully lay down a Digital Reference Architecture that addresses
Digital Transformation Strategy and Roadmap
High-Speed IT of Digital Systems through DevOps
Multi-Speed IT Integration and Connectivity Architecture through CI/CD
Bi-Modal IT Considerations for Digital Innovation
Digital Reference Architecture Process, Methodology and Outcomes
Digital IT Trends - API based Connectivity, Structured and Unstructured Big Data Analytics, Micro-services and more
Enhancing IT Systems with Cloud Mobility - Gerard O' Keefe (Geopal) - Service...Protectionandmanagement
Cloud computing is making a big impact on business. Accessible anywhere, anytime - SaaS platforms enable more businesses to support a mobile workforce. Managing that workforce cost-effectively can be difficult as traditional solutions required a large investment, but low-cost cloud solutions require no long term contracts, can plug-in to existing office systems and the increased operational efficiencies enabled by cloud mobility plugins create significant cost reductions for businesses.
UiPath manufacturing technology benefits and AI overviewDianaGray10
Welcome to this session on UiPath Manufacturing and AI. In this session, we will discuss the importance UiPath plays with technology in the manufacturing and we will do an overview of AI and Document Understanding. Please join us to hear from UiPath and Community experts on why you might consider leveraging UiPath in manufacturing.
Topics covered
Community team overview
The importance of UiPath technology for manufacturing
UiPath AI and Document Understanding overview
What is Document Understanding?
DU Process Studio Template
Components of DU Framework
Q&A
Speakers:
Sebastian Seutter, Senior Industry Practice Director, UiPath, Inc.
Priya Darshini, UiPath MVP RPA Solutions Architect
Dzmitry Belanovski, Account Executive, UiPath, Inc.
RPA - Business Continuity & Automation Success StoriesTangentia
In this slide, we have talked about our 4P delivery model that is People, Projects, Platforms & Partners. Also, we have explained how we can automate manual processes effectively using RPA and Digital Workforce.
Tangentia's automation success stories will give you an idea of how we can effectively automate your business processes and the good impact it will have on your business.
Get in touch with us - https://www.tangentia.com/contact-us/
SmartERP Webinar
Did you know that approximately 55% of work activities can be automated using Robotic Process Automation (RPA) technology? Automating business processes in Finance is now considered a business imperative. RPA enables organizations to power people and automates business operations by leveraging this game-changing technology.
RPA has become one of the most popular choices for improving operational efficiency with tactical automation. 59% of Finance & Accounting leaders believe RPA will make their business more competitive over the next two years.
In this webinar, you will learn how to:
How to utilize RPA to transform your organization
Fix broken manual processes
Integrate RPA with your Finance applications
Easily scale large and often changing logic systems
Perform a vast array of key essential tasks; quickly and precisely
Use RPA with AI, to augment tasks that need human intelligence
Benefits:
Increase productivity across your organization
Enables cost reduction for your organization
Improve your accuracy and increase efficiency
Enhances your customer’s experience
[Webinar] - Using RPA to Accelerate the Benefits from Shared ServicesJK Tech
The benefits of having a shared services function are well understood but using Robotic Process Automation (RPA) to perform these services is a lesser-known fact. If you are looking to implement shared services or exploring options for improvements in this area, then this webinar will be very helpful.
Quick to implement, RPA shared services remove the need for costly integrations and achieve more than 95% accuracy of processing.
Build and Deploy RPA solution in as little as 4 weeks, to help Shared Services Functions like F&A, HR, Supply Chain, Contact Centre where BOTs take care of rule-based repetitive tasks and your team focused on critical and strategic business operations.
Listen to our thought leaders Mr. Praveen Kumar & Mr. Grant Farrell for an interactive webinar on “Using RPA to Accelerate the Benefits from Shared Services” to find out automation possibilities and how RPA BOTs can help in some of the processes like:
- Source to Pay (sourcing, procurement, invoicing, and payments).
- Employee/vendor management (onboarding, training, deployment, exists).
- Logistics (forecasting, maintenance, warehouse management, tracking).
- IT & Contact Centre (Helpdesk, Provisioning/de-provisioning, customer queries/complaints).
KEY TAKEAWAYS:
1) Automation possibilities in Shared Services across business functions (F&A, HR, Supply Chain, Contact Centre).
2) How RPA can help to automate processes 24×7 without changing the existing IT landscape?
3) How to start the RPA journey and build a team to deliver the solution?
Using E-Commerce to Automate Your Collaborative Business TransactionsSAP Ariba
Leading sellers are using B2B e-commerce to automate their business collaborations with customers. E-commerce enables them to reduce costs associated with manual document keying, to drive up customer satisfaction through faster, more accurate response rates to customer purchase orders, and to achieve cleaner, more accurate invoices. Join this panel of leading sellers as they discuss when and how suppliers can leverage the different transactional and integration options available on the Ariba Network.
AI & Robotic Process Automation (RPA) to Digitally Transform Your EnvironmentCprime
This presentation will help you understand how to think about emerging technologies for your Business. You receive context and a simple framework for how to think about RPA as an enabler to transform your customer experience and business operations.
EMA research places AI and automation initiatives at the top of C-level technology priorities. But resistance to change, lack of experience, and the complexity of training models all hold back progress.
These slides, based on the webinar, address 5 common misconceptions about AI-powered ITSM automation and present a practical way to revolutionize IT support without changing platforms, processes, or user habits.
How Ventura County GSA Document Services is evolving from a traditional in-plant based on large print volume to one focused on BPM and document management services, to deliver content across both physical and electronic channels.
Discover the iterative design process and how to foster Autodesk PLM 360 software's flexible design process.
Understand how to use Autodesk PLM 360 software to bridge the gap between multiple business process. Understand how to manage different types of change across an entire organization. Recognize the challenges that come with adoption in a global organization and how Autodesk PLM 360 software
can help
This presentation gives a clear idea of how companies can improve the results in the collections life cycle including pre-collection process, collection process, collection agency, and legal by using CollectPro. CollectPro is built on Force.com. The solution is easy to use and easy to configure.
Similar to Accelerate your Business Recovery with RPA | Converga (20)
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
3. TODAY’S HOSTS
Ken Hickey
Head of Business Process Solutions at Converga,
Canon Business Services. Ken is responsible for
Innovation, Productisation and Project
implementations, leading the success of Converga's
largest projects across Government, Finance
and Retail.
Matt Viola
Head of Account Management at Converga, Canon
Business Services. Matt has experience in CBS'
outsourcing and offshoring services, and is ready to
help your business maintain its business continuity
while taking the leap towards an automated and
digital future complemented with RPA.
Andrew Phillips
Managing Director and Vice President at UiPath ANZ.
Andrew is an expert on UiPath's Enterprise RPA
platform and is passionate about how technology can
improve the way organisations interact with their
customers, not only how companies interact with
each other.
5. CONVERGA MENU OF BPO SERVICES
ONSITE MANAGED SERVICES
• Mailroom Services
• Printroom Services
• Executive Hospitality
• Records Management
• Third Party Supplier Management
DIGITAL SERVICES
• Digital Mailroom
• DIgital Transformation
• Document Management and Workflow
• Automated Accounts Payable (AAP)
• E-Invoicing
• Robotic Process Automation
OFFSHORE MANAGED SERVICES
• Offshore Managed Services
• Offshore Staffing Solutions
6. WHAT IF?
• Faster – tasks and functions in a fraction of the time
• Agile – able to respond to rapid change and uncertainty
• Efficient – delivering more with what you have
• Resilient – outlast a crisis and outperform competition
You could build a business that is….
7. ACCELERATE YOUR
BUSINESS RECOVERY
WITH RPA
Re-imagine your business processes for speed, accuracy and
efficiency by adopting automation in weeks not years
8. WHAT IS RPA?
Robotic Process Automation is a software
solution that automates highly repetitive
tasks in your organisation.
9.
10. WHAT CAN RPA DO?
Logging into applications Moving folders and files Reading and writing to databases Scraping data from websites
Connecting system APIs Extracting content from documents,
PDFs, emails and forms
Opening, interacting and replying to
emails and attachments
Making calculations and interacting
with office applications
11. WHAT ARE THE BENEFITS OF RPA?
Robotic Process Automation promises many benefits, pursued across industries, departments and tasks…
Reduce processing and
administration costs
Redeploy employees to higher
value tasks
100% accuracy and reliability Achieve 100% compliance,
with audit trail
Increase task speed Enhance the customer experience
through improved processing times
Enjoy greater data security Safeguard customer privacy
14. COVID-19 did more for
digital transformation in
three weeks than the
technology industry
achieved in three years.
“Traditional” ways of
working have dissolved
TODAY’S WORK ENVIRONMENT
15. STATUS QUO
Rebuild roles “the way
they were”
Retain mundane and
repetitive administration
tasks
EMBRACE
CHANGE
Architect a different type of
organization
Use technology to increase
the angle of recovery
Rebuild productivity faster
using automation
Reboot processes and tasks
and eliminate the boring
elements of everyone’s job
THE FUTURE WORKPLACE
16. FACTORS DRIVING RPA ADOPTION
Market growth is
fueled by demand
for automation of
mundane work
RPA is deployed due
to its quicker
deployment cycle
times
Source: Gartner RPA Market Share Analysis 2020 report
17. STATE OF THE MARKET
Recovery from COVID-19 will
follow previous trends
Automation insulates and
lowers the risks of work
Digital workforces will take on
strategic urgency
Source: The COVID-19 Crisis Will Accelerate Enterprise Automation Plans, Forrester, May 2020
19. 19
RPA
AUTOMATE ALL POSSIBLE BUSINESS PROCESSES, END-TO-END
*Gartner, Top 10 Strategic Technology Trends for 2020
20. RESEARCH IDENTIFY CONNECT
Analyst reports: Gartner
& Forrester, case study,
Tech publications,
YouTube
Talk with your team and
create a list of most
admin repeatable tasks.
Access free training
Academy.
Converga & UiPath on a
virtual Art of the Possible
workshop. (Invite IT)
THREE STEPS YOU CAN DO TODAY, TOMORROW AND NEXT WEEK
22. ANYTHING THAT CAN BE AUTOMATED, WILL BE
FINANCE
Vendor purchases
PO Creation
Invoice Processing
Collections
Payment processing
Banking
Reconciliations
Reporting
Credit checks
SUPPLY CHAIN
Inventory management
Demand & supply
Planning
Invoice & contract
Management
Returns processing
Delivery management
Picking slip and
warehouse management
IT
Server & app monitoring
Routine maintenance &
monitoring
Password resets
Job allocations
Reporting
Batch processing
Email generation
User creation and changes
Backups and restorations
HR
Payroll
Onboarding & offboarding
Benefits administration
Timesheets
Backoffice recruitment
processing
Training administration
Personnel details
administration
Performance and
analysis reporting
CUSTOMER SERVICES
Address change
Password reset
Payments
Scheduling appointments
Order modifications
Customer enquires
Chat bot integration
Document processing
Contract creation
Email Communication/ updates
Claims processing
23. IDENTIFY QUICK WINS
• Core business operations
• Common across industries
• Known and/or established principles or norms
• Have set and agreed business rules
• Routine & repetitive
• Time consuming
25. CASE STUDY
CONSUMER ELECTRONICS
Context
• Banking & Finance Department
• 9 systems
• 20 manual spreadsheets
• Pulling reports
Outcomes
• Removed Errors
• Up to 80% quicker processing times
• The automation so far has freed them from these
repetitive tasks, also reducing duplication of laborious
manual work.
27. BUSINESS STRATEGY DURING A CRISIS
Immediate 1-3 Months 3-6 Months
Business/Customer Goals Defend and Protect Stabilise & contingency Cost reduction, Efficiency & Planning
Challenges/Pains
BCP execution, Remote working,
Security
Staff moral, productivity, business momentum
New world – Revisit BCP, Profit,
Recession, Staff
Our Role
Go above and beyond, do what’s
needed to help customers tackle
the immediate pain
Provide guidance and solutions that help
with recovery and planning ahead
Show the way & offer innovative
thinking and solution as trusted
partner & industry expert
Solution areas Existing or pivot?
New opportunities with existing / identify
new solution needs
Unsettle the sacred cows to drive
portfolio relevance
RECESSION?
28. DEFENSIVE e.g. Cost cutting, faster and deeper
• Shrink discretionary spending
• Eliminate frills
• Rationalise business portfolios
• Lower head count
• Preserve cash
OFFENSIVE e.g. Boldly invest more than rivals
• Investments in new assets – Property, Plant & Equipment
• R&D
• Marketing and Sales
• Business development in new markets sales
ROARING OUT OF A
RECESSION
Harvard Business Review Research: Recovery Strategies during 3 global
recessions 4,700 public companies 3 years prior, 3 years post and during
recession as well
29. WHAT IF YOUR AUTOMATION
STRATEGY COULD BE UP AND
RUNNING BY SEPTEMBER?
30. 2 MODELS OF ADOPTING/IMPLEMENTING RPA
• 2 MODELS OF
ADOPTING/IMPLEMENTING RPA
RPA in house
• IT infrastructure, hosting support and maintenance
• Software licensing
• Hiring staff (Automation Lead, support)
• Training staff for process documentation
• Lead time
• High capital expenditure
RPA-as-a-Service
• Leverage the Converga CoE i.e. No licensing fee,
staff, training or infrastructures required
• Low monthly fee ensure cost transparency
• No Capital expenditure ensures cost control
• Ongoing support
• Continual innovation – tap into Converga BPO
investments and roadmap
• Partner with an experienced Automation Expert
34. START THE CONVERSATION
GETTING STARTED
• Identify your quick wins
• Nominate first processes
• Leverage our CoE through RPA-as-a-Service
• Project kick-off
• Launch
ADOPTING ACROSS YOUR BUSINESS
• Opportunity assessment and Time to Value
• Strategic application of RPA
• Maximise bot utilisation through ongoing process build
35. RPA ACCELERATOR VIRTUAL WORKSHOP
The session will include:
• Qualification of nominated processes for
automation.
• Discussion around implementation
transition of processes to CVG bot.
• 60 day exclusivity on 1 bot in our COE
Guaranteed outcome:
• Proposal submitted to client including
commercials and time frame.
• ROI calculated of processes deemed in
scope.
• Inclusion of our webinar special offer of
5% discount from implementation fee
