This document provides an overview of Julie McKenna's presentation on assessing library space at the ABQLA conference in Montreal. Some key points:
1. Library space assessment is important to understand how users interact with resources and services and to inform planning and management.
2. Traditionally, decisions were made based on assumptions rather than facts, but a culture of assessment uses research and data.
3. Effective space assessment considers the library's mission and users, and uses both quantitative and qualitative methods like surveys, observations, and space criteria.
This document discusses important considerations for planning a new library building, including conducting a needs assessment, financing the project, preparing an architect's brief, identifying a project management team, reviewing draft plans, and ensuring the librarian is properly involved in the planning process. Key steps are determining if a new building is necessary, securing adequate funding, providing details on expected services, users, and special requirements to the architect, critically reviewing draft plans, and being vigilant throughout construction.
Demystifying Ethnography: Exploring Student Use of Library SpacesAmy Gratz Barker
This presentation was given at the Minnesota Library Association 2010 Annual Conference by Julie Gilbert, Amy Gratz, Anna Hulseberg, and Sarah Monson. Please note that all images are copyright to the Folke Bernadotte Memorial Library at Gustavus Adolphus College, with the exception of images on slide 37 (Image Association). These images are creative commons licensed and belong to their respective creators: Dalboz17, chris5aw, jisc_infonet, and Christopher Chan.
This document provides information about the South by Southwest (SXSW) conference and the Lib*Interactive movement. It describes what SXSW is, including its various components like SXSWedu, SXSWi, and networking events. It then discusses Lib*Interactive, a volunteer group that promotes libraries, archives, and museums at SXSW. Key partners that support Lib*Interactive's efforts are outlined. Trends observed at SXSW 2015 are summarized, along with takeaways for how they may impact libraries. The document encourages involvement and describes various ways to help support Lib*Interactive's work.
Engaging students through user experience (UX) at UALSandra Reed
The document discusses a user experience (UX) project conducted at the University of the Arts London (UAL) libraries to engage students and inform the development of library spaces. The project used ethnographic methods like observations, touchstone tours, focus groups, and reflective logs to understand student behavior and needs. A student UX team helped with mapping, observing, and gathering feedback. The project provided recommendations for existing spaces and new buildings based on the findings. It demonstrated how UX methodology can provide valuable insights for improving services and facilities from the student perspective.
The document discusses trends in academic library building design, including:
- More mixed-use spaces that combine library functions with other programs like art galleries, cafes, and student centers.
- A focus on sustainability, flexibility, and technology to support student collaboration and learning.
- Smaller print collections and more digital resources are changing the role of academic libraries.
This is a presentation (slides & notes) that I gave to the NZ Tertiary Education Libraries Special Interest Group (TELSIG) or LIANZA in November 2013. It looks a little like earlier presentations that I’ve given on the same subject, but this version includes some new influences from 2013 as they have influenced our concepts. The basic elements remain, but a visit to the Hunt Library (NCSU) and some things that I heard at Educause 2013 have really helped us to focus on the technologies in side our future library and why they are so critical for us to embrace.
Library Design for the 21st Century Learner: CEFPI Southern Regiontechnolibrary
This document summarizes a presentation about library design for 21st century learners. It discusses trends showing how student technology use and learning styles are changing. This impacts the need for new types of library spaces that are flexible, collaborative, and integrate technology. The presentation provides a case study of how one high school library was renovated by gathering input from students and staff and reconfiguring the space to improve visibility, access to natural light, and allow different types of quiet and active learning areas. The goal is for the library to serve as a learning commons that supports different modalities of independent and group work in a flexible, technology-rich environment.
This document discusses important considerations for planning a new library building, including conducting a needs assessment, financing the project, preparing an architect's brief, identifying a project management team, reviewing draft plans, and ensuring the librarian is properly involved in the planning process. Key steps are determining if a new building is necessary, securing adequate funding, providing details on expected services, users, and special requirements to the architect, critically reviewing draft plans, and being vigilant throughout construction.
Demystifying Ethnography: Exploring Student Use of Library SpacesAmy Gratz Barker
This presentation was given at the Minnesota Library Association 2010 Annual Conference by Julie Gilbert, Amy Gratz, Anna Hulseberg, and Sarah Monson. Please note that all images are copyright to the Folke Bernadotte Memorial Library at Gustavus Adolphus College, with the exception of images on slide 37 (Image Association). These images are creative commons licensed and belong to their respective creators: Dalboz17, chris5aw, jisc_infonet, and Christopher Chan.
This document provides information about the South by Southwest (SXSW) conference and the Lib*Interactive movement. It describes what SXSW is, including its various components like SXSWedu, SXSWi, and networking events. It then discusses Lib*Interactive, a volunteer group that promotes libraries, archives, and museums at SXSW. Key partners that support Lib*Interactive's efforts are outlined. Trends observed at SXSW 2015 are summarized, along with takeaways for how they may impact libraries. The document encourages involvement and describes various ways to help support Lib*Interactive's work.
Engaging students through user experience (UX) at UALSandra Reed
The document discusses a user experience (UX) project conducted at the University of the Arts London (UAL) libraries to engage students and inform the development of library spaces. The project used ethnographic methods like observations, touchstone tours, focus groups, and reflective logs to understand student behavior and needs. A student UX team helped with mapping, observing, and gathering feedback. The project provided recommendations for existing spaces and new buildings based on the findings. It demonstrated how UX methodology can provide valuable insights for improving services and facilities from the student perspective.
The document discusses trends in academic library building design, including:
- More mixed-use spaces that combine library functions with other programs like art galleries, cafes, and student centers.
- A focus on sustainability, flexibility, and technology to support student collaboration and learning.
- Smaller print collections and more digital resources are changing the role of academic libraries.
This is a presentation (slides & notes) that I gave to the NZ Tertiary Education Libraries Special Interest Group (TELSIG) or LIANZA in November 2013. It looks a little like earlier presentations that I’ve given on the same subject, but this version includes some new influences from 2013 as they have influenced our concepts. The basic elements remain, but a visit to the Hunt Library (NCSU) and some things that I heard at Educause 2013 have really helped us to focus on the technologies in side our future library and why they are so critical for us to embrace.
Library Design for the 21st Century Learner: CEFPI Southern Regiontechnolibrary
This document summarizes a presentation about library design for 21st century learners. It discusses trends showing how student technology use and learning styles are changing. This impacts the need for new types of library spaces that are flexible, collaborative, and integrate technology. The presentation provides a case study of how one high school library was renovated by gathering input from students and staff and reconfiguring the space to improve visibility, access to natural light, and allow different types of quiet and active learning areas. The goal is for the library to serve as a learning commons that supports different modalities of independent and group work in a flexible, technology-rich environment.
From Science Librarian to UX Office of OneDebra Kolah
The first user experience or "UX" librarian jobs descriptions started appearing just a few short years ago. Follow my journey from librarian to usability professional.
Some of my recent thoughts about academic libraries. These focus a fair bit on spaces, but there is also a focus on services, technologies and our programs.
It is from a presentation that I gave by Skype to the SCU Library on 27 November 2015.
This was the narrative I wrote for our application for the New York State Library construction grant. This grant was instrumental in allowing us to build the teen room.
This presentation was given at the 10th Annual Brick & Click Libraries Symposium on November 5, 2010. The presentation is based on an ethnographic study conducted by librarians and staff at Gustavus Adolphus College in Spring of 2010, looking at student use of the library.
Presentation by Keren Stiles, from the Open University at the Northern Collaboration User Experience (UX) Learning Exchange held at the University of Huddersfield on 17 March 2017
Knud Schulz presented on transforming the main library in Aarhus, Denmark into an "Urban Mediaspace" called Dokk1. The key points were:
1. Dokk1 underwent a major transformation process involving staff and citizens to redesign the library space and services around new values of being a public innovation space, lifelong learning, and bringing people together.
2. The transformation process used design thinking principles like prototyping with users and co-creation to develop the new vision, values, design principles, and ways of organizing the space through partnership.
3. The new Dokk1 space emphasizes flexibility, unprogrammed areas, and focusing on user needs through a
Lianza Conference 2011 Koha ILS presentationpaulcnielsen
This document summarizes the key benefits of the Koha open source library management system. [1] Koha is developed by passionate developers and support companies who believe in open source and empowering libraries. [2] Support companies can help customize and support Koha implementations while allowing libraries to control their own systems. [3] Koha is widely used around the world and its adoption is growing rapidly, including a recent wave of implementations in New Zealand libraries.
Who do they think we are? Addressing library identity perception in the academyAnnis Lee Adams
This document summarizes a presentation given at the CARL Conference on April 6, 2014. It discusses a presentation given by Margot Hanson from California Maritime Academy and Annis Lee Adams from Golden Gate University titled "Who do they think we are? Addressing library identity perception in the academy." The presentation looked at how librarians are perceived by others and discussed research into how academics write about libraries and librarians online. It provided an overview of several studies and articles on topics such as the value of academic libraries, how academics use online forums, online disinhibition effects, and analyzing comments on library-related articles. Attendees were asked about their experiences with online commenting.
This document summarizes a virtual conference hosted by NISO on October 28, 2015 about improving the user experience of interacting with content. The conference included a keynote on delivering a great content experience and breakout sessions on topics like service design, user behavior metrics, iterative user testing, and the user experience of scholarship. Presenters included librarians and professionals from various academic institutions and organizations. The event was sponsored by NISO and the Institution of Engineering and Technology Publishing.
This document discusses the changing roles of academic libraries in the 21st century due to technological advances and changes in research, learning, and work environments. It notes that libraries must transform from repositories of books to centers of innovation and knowledge creation that support new forms of digital scholarship, data management, experiential learning, and interdisciplinary collaboration. Examples are provided of new library spaces that support areas like makerspaces, archives, innovation zones, research, study, and digital media labs. The vision is for libraries to become hubs that bring together students, faculty, resources, and expertise in technology-rich environments aligned with current needs.
Gujranwala medical collge digital library accessAsif Iqbal
The document discusses the challenges libraries face in developing digital strategies and managing digital assets. It notes that libraries must renovate their practices to support research and learning while upholding their mission in the face of changing user behaviors and technological developments. However, developing digital strategies is difficult due to a lack of recognized patterns, uncertain directions for digital initiatives, and the scale and diversity of issues involved. The world is changing rapidly and libraries need help from various sources to effectively navigate this new environment and remain relevant institutions.
Bridging the Gap: Encouraging Engagement with Library Services and TechnologiesTed Lin (林泰宏)
This file is from OCLC. For embedding into a blog post, I upload it to slideshare.
Sorce: http://www.oclc.org/en-US/events/2013/CollectiveInsightSeries/CollectiveInsight_LA_Region_131015.html
This document summarizes challenges faced by academic libraries and strategies for addressing them. It notes that academic libraries have changed more in the past 20 years than the previous 200 due to technology. Libraries face risks of reduced relevance if their value is not effectively communicated. Students now begin research with search engines rather than libraries. The document outlines best practices such as setting expectations for cultural change, collaborating with faculty, and investing in research support services.
This document discusses transitioning a traditional school library to a dynamic learning commons. It outlines why the transition is needed to better support student and faculty needs in the digital age. Key aspects of the transition include going bookless, providing curated learning resources, and transforming the space into an active learning environment instead of a quiet study space. The transition process at one school took place from 2007 to 2011 and involved changes to staffing, technology, space design, and priorities to make the library a more collaborative and student-centered learning commons.
1) Libraries face challenges in developing digital management strategies due to the convergence of technologies and lack of established models.
2) Digital library research has had successes like user studies and federated search tools, but many open questions remain around issues like changing user behaviors, preservation, and digital asset management across different collections.
3) Libraries must work to realign their services and resources with how users perceive value as behaviors change, while dealing with limited budgets and vendor support in a fragmented environment.
What does success look like when it comes to library discoverability? Index based discovery systems have seen a dramatic rate of adoption since introduction to the research ecosystem in 2009, with more than 9,000 libraries relying on a discovery system to provide users with a comprehensive index to their offerings. Some issues bar the way to providing this comprehensive view, but many challenges have been overcome through collaboration between libraries, content providers and discovery partners. The NISO ODI initiative began to examine these issues in 2011, and released a best practice in June 2014.
Speakers will highlight examples of successful collaboration, note continued areas of challenge, and provide insight on how the Open Discovery Initiative Conformance Checklists can be used as a mechanism to evaluate content provider or discovery provider conformance with the best practice.
This document discusses trends in modern libraries. It covers trends in library buildings, furniture, users, resources, technologies, services, and professional skills. Some key points include renovating libraries with more open spaces for groups and cafes, increasing electronic resources and mobile access, using technologies like GPS and customized recommendations, and developing new librarian skills in areas like usability, metadata, and marketing. The goal is to make libraries more relevant and responsive to changing user needs and technologies.
Using a multi-location, longitudinal focus group method to conduct qualitativ...Hazel Hall
Paper presented at 13th Qualitative and Quantitative Methods in Libraries International Conference (QQML2021) (virtual conference), 25-28 May 2021. Full text available at https://www.napier.ac.uk/~/media/worktribe/output-2755729/using-a-multi-location-longitudinal-focus-group-method-to-conduct-qualitative-research.pdf
The document discusses various methods for assessing libraries, including surveys, questionnaires, focus groups, observation, usability studies, and ROI calculations. It provides examples of assessment tools like LibQUAL+, which uses surveys to measure user perceptions of service quality across three dimensions: affect of service, information control, and library as place. The document emphasizes that assessment is important for strategic planning, decision-making, program evaluation, advocacy, and regular service improvements in libraries.
From Science Librarian to UX Office of OneDebra Kolah
The first user experience or "UX" librarian jobs descriptions started appearing just a few short years ago. Follow my journey from librarian to usability professional.
Some of my recent thoughts about academic libraries. These focus a fair bit on spaces, but there is also a focus on services, technologies and our programs.
It is from a presentation that I gave by Skype to the SCU Library on 27 November 2015.
This was the narrative I wrote for our application for the New York State Library construction grant. This grant was instrumental in allowing us to build the teen room.
This presentation was given at the 10th Annual Brick & Click Libraries Symposium on November 5, 2010. The presentation is based on an ethnographic study conducted by librarians and staff at Gustavus Adolphus College in Spring of 2010, looking at student use of the library.
Presentation by Keren Stiles, from the Open University at the Northern Collaboration User Experience (UX) Learning Exchange held at the University of Huddersfield on 17 March 2017
Knud Schulz presented on transforming the main library in Aarhus, Denmark into an "Urban Mediaspace" called Dokk1. The key points were:
1. Dokk1 underwent a major transformation process involving staff and citizens to redesign the library space and services around new values of being a public innovation space, lifelong learning, and bringing people together.
2. The transformation process used design thinking principles like prototyping with users and co-creation to develop the new vision, values, design principles, and ways of organizing the space through partnership.
3. The new Dokk1 space emphasizes flexibility, unprogrammed areas, and focusing on user needs through a
Lianza Conference 2011 Koha ILS presentationpaulcnielsen
This document summarizes the key benefits of the Koha open source library management system. [1] Koha is developed by passionate developers and support companies who believe in open source and empowering libraries. [2] Support companies can help customize and support Koha implementations while allowing libraries to control their own systems. [3] Koha is widely used around the world and its adoption is growing rapidly, including a recent wave of implementations in New Zealand libraries.
Who do they think we are? Addressing library identity perception in the academyAnnis Lee Adams
This document summarizes a presentation given at the CARL Conference on April 6, 2014. It discusses a presentation given by Margot Hanson from California Maritime Academy and Annis Lee Adams from Golden Gate University titled "Who do they think we are? Addressing library identity perception in the academy." The presentation looked at how librarians are perceived by others and discussed research into how academics write about libraries and librarians online. It provided an overview of several studies and articles on topics such as the value of academic libraries, how academics use online forums, online disinhibition effects, and analyzing comments on library-related articles. Attendees were asked about their experiences with online commenting.
This document summarizes a virtual conference hosted by NISO on October 28, 2015 about improving the user experience of interacting with content. The conference included a keynote on delivering a great content experience and breakout sessions on topics like service design, user behavior metrics, iterative user testing, and the user experience of scholarship. Presenters included librarians and professionals from various academic institutions and organizations. The event was sponsored by NISO and the Institution of Engineering and Technology Publishing.
This document discusses the changing roles of academic libraries in the 21st century due to technological advances and changes in research, learning, and work environments. It notes that libraries must transform from repositories of books to centers of innovation and knowledge creation that support new forms of digital scholarship, data management, experiential learning, and interdisciplinary collaboration. Examples are provided of new library spaces that support areas like makerspaces, archives, innovation zones, research, study, and digital media labs. The vision is for libraries to become hubs that bring together students, faculty, resources, and expertise in technology-rich environments aligned with current needs.
Gujranwala medical collge digital library accessAsif Iqbal
The document discusses the challenges libraries face in developing digital strategies and managing digital assets. It notes that libraries must renovate their practices to support research and learning while upholding their mission in the face of changing user behaviors and technological developments. However, developing digital strategies is difficult due to a lack of recognized patterns, uncertain directions for digital initiatives, and the scale and diversity of issues involved. The world is changing rapidly and libraries need help from various sources to effectively navigate this new environment and remain relevant institutions.
Bridging the Gap: Encouraging Engagement with Library Services and TechnologiesTed Lin (林泰宏)
This file is from OCLC. For embedding into a blog post, I upload it to slideshare.
Sorce: http://www.oclc.org/en-US/events/2013/CollectiveInsightSeries/CollectiveInsight_LA_Region_131015.html
This document summarizes challenges faced by academic libraries and strategies for addressing them. It notes that academic libraries have changed more in the past 20 years than the previous 200 due to technology. Libraries face risks of reduced relevance if their value is not effectively communicated. Students now begin research with search engines rather than libraries. The document outlines best practices such as setting expectations for cultural change, collaborating with faculty, and investing in research support services.
This document discusses transitioning a traditional school library to a dynamic learning commons. It outlines why the transition is needed to better support student and faculty needs in the digital age. Key aspects of the transition include going bookless, providing curated learning resources, and transforming the space into an active learning environment instead of a quiet study space. The transition process at one school took place from 2007 to 2011 and involved changes to staffing, technology, space design, and priorities to make the library a more collaborative and student-centered learning commons.
1) Libraries face challenges in developing digital management strategies due to the convergence of technologies and lack of established models.
2) Digital library research has had successes like user studies and federated search tools, but many open questions remain around issues like changing user behaviors, preservation, and digital asset management across different collections.
3) Libraries must work to realign their services and resources with how users perceive value as behaviors change, while dealing with limited budgets and vendor support in a fragmented environment.
What does success look like when it comes to library discoverability? Index based discovery systems have seen a dramatic rate of adoption since introduction to the research ecosystem in 2009, with more than 9,000 libraries relying on a discovery system to provide users with a comprehensive index to their offerings. Some issues bar the way to providing this comprehensive view, but many challenges have been overcome through collaboration between libraries, content providers and discovery partners. The NISO ODI initiative began to examine these issues in 2011, and released a best practice in June 2014.
Speakers will highlight examples of successful collaboration, note continued areas of challenge, and provide insight on how the Open Discovery Initiative Conformance Checklists can be used as a mechanism to evaluate content provider or discovery provider conformance with the best practice.
This document discusses trends in modern libraries. It covers trends in library buildings, furniture, users, resources, technologies, services, and professional skills. Some key points include renovating libraries with more open spaces for groups and cafes, increasing electronic resources and mobile access, using technologies like GPS and customized recommendations, and developing new librarian skills in areas like usability, metadata, and marketing. The goal is to make libraries more relevant and responsive to changing user needs and technologies.
Using a multi-location, longitudinal focus group method to conduct qualitativ...Hazel Hall
Paper presented at 13th Qualitative and Quantitative Methods in Libraries International Conference (QQML2021) (virtual conference), 25-28 May 2021. Full text available at https://www.napier.ac.uk/~/media/worktribe/output-2755729/using-a-multi-location-longitudinal-focus-group-method-to-conduct-qualitative-research.pdf
The document discusses various methods for assessing libraries, including surveys, questionnaires, focus groups, observation, usability studies, and ROI calculations. It provides examples of assessment tools like LibQUAL+, which uses surveys to measure user perceptions of service quality across three dimensions: affect of service, information control, and library as place. The document emphasizes that assessment is important for strategic planning, decision-making, program evaluation, advocacy, and regular service improvements in libraries.
Do students and scholars still need libraries? Academic library response to t...CONUL Conference
This document discusses the changing role of academic libraries in the digital age. It notes that libraries must adapt to shifting user behaviors and expectations driven by new technologies. While core library skills of information curation and access remain important, libraries also need new skills to serve as publishers, educators, research partners, and entrepreneurs. The document advocates for libraries to help build the national digital library through content acquisition and curation, and to better align with user needs and objectives to remain essential in their communities.
Capturing the Behaviors of the Elusive User: Strategies for Library EthnographyLynn Connaway
Connaway, Lynn Silipigni. 2017. "Capturing the Behaviors of the Elusive User: Strategies for Library Ethnography." Presented at the IFLA World Library and Information Congress 2017, 83rd IFLA General Conference and Assembly, Wrocław, Poland, August 22.
Capturing the Behaviors of the Elusive User: Strategies for Library EthnographyOCLC
Connaway, Lynn Silipigni. 2017. "Capturing the Behaviors of the Elusive User: Strategies for Library Ethnography." Presented at the IFLA World Library and Information Congress 2017, 83rd IFLA General Conference and Assembly, Wrocław, Poland, August 22.
What changes do 21st C school libraries have to embrace in order to remain relevant? A look at the change process, how one school re-envisioned itself, and how to achieve similar changes through thoughtful programming and design choices.
Getting on with it (research support at an academic library) presented at Uni...Reed Elsevier
The document provides an overview of research support services at an academic library. It discusses the context and driving forces for change in research. It outlines a conceptual approach to research support that takes a holistic view of the research lifecycle. The document then describes the components and building blocks of research support services, including facilities, staffing, and partnerships. It compares the library's services to others and identifies areas for further development.
[Blackburn] [Collaborating for a Successful Masterplan: Art and/or Science?] ...Diane Koen
Presentation made by [Janette Blackburn] at the IFLA Library Buildings & Equipment Satellite Meetings. Illinois Institute of Technology, Chicago, August 10-11 2016
The document discusses the future of reference collections in libraries. It outlines that reference collections traditionally included dictionaries, encyclopedias, and other resources for quick fact-checking, but users now prefer electronic versions. This poses issues for libraries in maintaining both print and digital formats with limited budgets. The document also notes that reference sections have become neglected and outdated. It suggests libraries develop collection policies to guide updating reference materials in electronic or print.
This document discusses the growing importance of user experience (UX) design in libraries. It begins by defining UX and ethnography, noting that UX goes beyond web design to include physical space design and other contexts. The document then discusses how ethnographic research methods like observation and interviews can provide deeper insights into user needs and behaviors compared to traditional surveys. It provides examples of libraries that have successfully adopted ethnographic research, including projects studying student study habits and mapping user engagement. The document argues that libraries should incorporate more qualitative and ethnographic approaches in addition to traditional quantitative metrics in order to better understand user needs and improve services.
Libraries and Librarians: Nexus of Trends in Librarianship and Social MediaIdowu Adegbilero-Iwari
Outline:
Libraries and Librarians
Traditional libraries vs Modern libraries
Library trends
Nexus of trends in librarianship and social media
Social media and libraries
Why social media in libraries?
Social media Strategy for Libraries
Uses of social media in libraries
Who does social media in library?
Library social media policy
Web tools for managing platforms
Social media in American libraries
So what must we do?
What if?
This presentation was provided by Jane Burke of ProQuest and Serials Solutions, during the NISO/BISG 4th Annual Forum: The Changing Standards Landscape, held on June 25, 2010.
Similar to Abqla 20130507 j mc kenna assessment of library space posting (20)
Knowing what we don't know rodrigues-apqla2013ABQLA2013
The document discusses a study conducted by a university librarian to assess undergraduate students' self-perception of research skills compared to their actual skills as measured by an assessment tool. The study invited students to complete a self-assessment survey and interviewed some students. Results showed that students rated their skills higher than demonstrated in the assessment. Challenges students described included finding relevant articles and citing sources properly. The study aims to help the library better support students' research needs."
Knowing what we don't know rodrigues-apqla2013ABQLA2013
The document discusses a study conducted by a university librarian to assess undergraduate students' self-perception of research skills compared to their actual skills as measured by an assessment tool. The study invited students to complete a self-assessment survey and interviewed some students. Results showed that students rated their skills higher than measured. Challenges students described included finding relevant articles and citations. The study aims to help the library better support students."
This document summarizes research conducted by Concordia University librarians to inform renovations and improvements to the Vanier Library. They conducted a student survey and focus groups to understand how students use and experience the library. Key findings included a need for more quiet and group study spaces, computers, and power outlets. Students desired a more inviting ambiance with better lighting, comfortable furniture, and a "chill atmosphere." Focus groups provided insights into ideal study spaces, including well-lit areas, big tables for individual work, and soundproof group study rooms. The research highlighted challenges around timing focus groups and understanding student terminology to fully capture student needs and perspectives.
The document is a collection of images and captions from various library and education-related sources from 1900 to 2013. It includes photos of early library students, microfilm reading rooms, confusing traffic signs, CPR instructions, concepts of outdated versus modern skills, and logos related to libraries, cooking, and adoption. The images provide a visual overview of the evolution of libraries and information sharing over the past century.
The English Montreal School Board conducted an assessment of its school libraries to understand their current state, needs, and how to improve them. Library staff visited 19 schools over two years, surveying principals and library staff with questions about budgets, collections, usage and more. General findings showed inconsistent budgets and communication problems. The goals are to publicize strong programs, demonstrate needs for increased resources and staffing, and make libraries more relevant. The assessment increased visibility of libraries and requests for assistance from library staff.
2. BACKGROUND &
INTRO
o Who am I?
o What have I done?
o What do I know?
o What have I learned?
o Why is library space assessment
something that we should all be
doing (all the time)?
3. THE PURPOSE OF
ASSESSMENT IN
LIBRARIES
1. To understand user interaction with
library resources and services; and
2. To capture data that informs the
planning, management and
implementation of library resources
and services.
Bertot, 2004
4. TRADITIONAL DECISION-
MAKING
• Conventional wisdom or gut feeling
• Casual benchmarking
• Anecdotal evidence
• Doing what (seems to have) worked in the
past
• Following deeply held ideologies (“sacred
cows”)
• Best guess
Hard Facts, Dangerous Half-Truths, and Total Nonsense:
Profiting from Evidence-based Management
Pfeffer & Sutton (2006)
5. CULTURE OF
ASSESSMENT
is an organizational environment in which
decisions are based on facts, research and analysis
where services are planned and delivered in ways
that maximize positive outcomes and impacts for
customers and stakeholders
exists in organizations where staff care to know
what results they produce and how those results
relate to customers’ expectations
where organizational mission, values, structures,
and systems support behavior that is performance
and learning focused.
(Lakos, Phipps and Wilson, 1998-2002)
6. EVIDENCE BASED DECISION
MAKING
• Considers context of day to day
decision making: not pure research
• Outcome: improving the quality of
the professional practice
• Pragmatic focus: the “best available
evidence”
• User perspective is key
• Incorporates a wide range of
quantitative and qualitative
methods
(Booth, 2002)
7. BIG IDEA #5:
WE KNOW THAT
WE ARE A PLACE
THAT
PEOPLE WANT TO
VISIT
AGAIN AND AGAIN.
RPL Service Plan (2009)
8. LIBRARY SPACE
CHALLENGES
Just in time
Collections
Mediation
Bricks and Mortar
Quiet space
Custom created
experience
Cosmetic improvement
Librarian role
Just in case
People
Independence
Hybrid with virtual
Social space
Future flexibility
Infrastructure issues
Architect role
10. 11 CRITERIA FOR SPACE
ASSESSMENT
1. Functional
2. Adaptable or flexible
3. Accessible
4. Varied
5. Interactive
(McDonald, 2000, 2003, 2006)
11. 11 CRITERIA FOR SPACE
ASSESSMENT
6. Conducive
7. Environmentally suitable
8. Safe and secure
9. Efficient
10.Suitable for IT
11.“Oohmph”
(McDonald, 2000, 2003, 2006)
12. TOP CUSTOMER SPACE-RELATED
ISSUES REPORTED BY EPL STAFF:
• More spaces are needed for collaboration
• High demand for community use space
• Accommodation of different noise levels is
a challenge
• Teens don’t use the designated teen zones
• Demand for digital colour copiers/printers
and more laptop plug-ins
• Flexible spaces and flexible furniture are
important
• Libraries need more space. Period.
13. LIBRARY COLLECTIONS – SPACE
ASSESSMENT
Size of collection & rate of growth
Shelving
Height, density of storage & footprint
Mobility
High or low visibility
Use: by subject area, volume and time
In house
Check out
Turnover rate
Percentage on shelf
Amenities needed to support
Classification scheme
14. LIBRARY USERS – SPACE
ASSESSMENT
o How many of them are there?
o Where are they coming from and why are
they travelling?
o What are their expectations and
perceptions -- service quality?
o Who are they comparing you to?
o What amenities do they expect?
o How are they currently using the space?
o What do they value?
o What would they change?
17. LIBSAT
QUANTITATIVE
o Demographic information & Postal
Code
o Location used most often & why
o Activities undertaken; services used
o Importance & satisfaction
• Facilities
• Collections
• Technology
• Activities, events or programs
• Hours
19. SPACE: IMPORTANCE &
SATISFACTION
o Plenty of seating
o 75% indicate important or very important
o 78% indicate satisfied or very satisfied
o Quiet comfortable space
o 76% indicate important or very important
o 73% indicate satisfied or very satisfied
o Engaging and inviting
environment
o 92% indicate important or very important
o 88% indicate satisfied or very satisfied
20. EDMONTON PUBLIC
LIBRARY
Library Spaces Customer Survey
(2012)
Beth Wortman, 21st Century Library Spaces Intern
Librarian
http://www.epl.ca/sites/default/files/library_spaces_customer_su
22. ‘‘SWEEPING’’ THE LIBRARY:
MAPPING THE SOCIAL ACTIVITY
SPACE OF THE PUBLIC LIBRARY
Lisa M. Givens & Gloria J. Leckie
Library & Information Science Research
25 (2003) 365–385
http://www.ugr.es/~alozano/Translations/Sw
23.
24. SUCCESSFUL NEW
SPACES
1. Understand your community, their
expectations, perceptions, and aspirations
2. Analyse requirements for new services &
functionalities
3. Assessment of all existing services
4. Get & use standards & guidelines to
Define current & future shelving needs
Define user spaces, adjacencies and amenities
1. Design an experience to meet all of the above
2. Commit to post-occupancy evaluation and
space assessment to measure success
27. JULIE MCKENNA
Deputy Library Director, Regina Public
Library
t. 306.777.6074
m. 306.539.6203
e. jmckenna@reginalibrary.ca
LinkedIn: http://ca.linkedin.com/pub/julie-
mckenna/3/730/668
Skype: julie.mckenna64
Twitter: juliemckenna
Facebook: facebook.com/juliemck
28. SELECTED RESOURCES 1
Bryan, Cheryl. Managing Facilities for Results: Optimizing Space
for Services. Chicago: American Library Association, 2007.
Dahlgren, Anders C. Public Library Space Needs: A Planning
Outline. Wisconsin Department of Public Instruction, Public
Library Development, 2009.
Given, Lisa M. and Gloria J. Leckie. “‘Sweeping’ the Library:
Mapping the Social Activity Space of the Public Library,”
Library & Information Science Research 25 (Winter 2003): 365–
385.
ISO TR 11219. Qualitative conditions and basic statistics for
library buildings – Space, function and design. 2012.
Latimer, Karen and Hellen Niegaard (Eds.). IFLA Library Building
Guidelines: Developments & Reflections. Munich: K.G. Saur,
2007
Leckie, Gloria J. and Jeffrey Hopkins. “The Public Place of Central
Libraries: Findings from Toronto and Vancouver,” Library
Quarterly 72 (July 2002): 326–372.
28
29. SELECTED RESOURCES 2
May, Francine and Fiona Black. “The Life of the Space: Evidence
from Nova Scotia Public Libraries.” Evidence Based Library and
Information Practice 5.2 (2010) 5-34.
McDonald, A.C. “Planning academic library buildings for a new age:
some principles, trends and developments in the United
Kingdom”. Advances in Librarianship 24 (2000), 51-79.
McDonald, A.C. “Creating good learning space”. In: Libraries with
oomph: PFI for higher education libraries. Papers delivered at a
Seminar. London: Nabarro Nathanson, 2003. pp 4-8.
McDonald, A.C. The ten commandments revisited: the qualities of
good library space, Liber Quarterly, 16 (2) (2006), 104-119.
Most, Linda R. “The Rural Public Library as Place in North Florida:
A Case Study.” Diss. The Florida State University College of
Communication and Information, 2009.
Pfeffer, Jeffrey and Robert I. Sutton. Hard Facts, Dangerous Half-
Truths, and Total Nonsense: Profiting from Evidence-Based
Management. Harvard Business School Press, 2006
29