An introduction to Hotelbeds Group: facts & figures, history, description of the senior management and contact information.

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1 INTRODUCTION
2 FACTS & FIGURES
3 DID YOU KNOW?
4 HISTORY
5 SENIOR MANAGEMENT
6 CONTACT INFORMATION
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INTRODUCTION
Hotelbeds Group is a business-to-business (B2B) provider to the global travel industry.
The Group’s proprietary technology helps providers of travel services distribute their offering to travel sellers
globally via an easy-to-use, advanced technology platform that increases reach, revenue and yield for both
the provider and the seller.
Additionally the Group also owns and operates several B2B related travel brands, offering in-bound
destination services (for example tours or transfers) in around 40 countries, visa outsourcing, shoreside
cruise solutions and more.
The company is arranged into four business units:

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The vision of Hotelbeds Group
is to play a leading role in reshaping the future of travel together
with its industry partners.

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FACTS & FIGURES
The offering:
• Hotelbeds Group offers travel providers access to a network of over 35,000 travel sellers from
around 120 source markets globally.
• Travel sellers have access to over 100,000 hotels (from 185 countries), +19,000 transfer routes
(in 140 countries, with +700 destinations) and +12,000 activities (in +120 countries with +650
destinations).
• Advanced API makes XML connectivity access simple and quick – plus white labelling and widget
solutions on offer.
• The technology platform handles up to 400M data requests per day from users worldwide.
The performance:
• €3.80 billion of Total Transaction Value (TTV) in 2014/15.
• Almost 26 million room nights sold in 2014/15.
• The leading bedbank globally.
• Number one cruise handler worldwide.
Since its creation in 2001
the company has recorded double-digit annual growth.

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The company:
• 6,150 employees worldwide.
• 153 offices in 37 countries.
• Biggest single site is the head office in Palma de Mallorca, Spain
– where over 1,650 people work.
• Led by Joan Vilà, Executive Chairman.
The Americas
EMEA
APAC
30
89
34
HOTELBEDS GROUP’S OFFICES WORLDWIDE
TOTAL 153
Asia-Pacific
represents a fast growing part of the Hotelbeds Group – being
China already its biggest market in the region.

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In 2015 the company launched APItude,
the fastest and lightest API on the market, and Maxiroom, a hotel
partner portal. Both platforms are designed to be simpler, faster,
smarter and easier to use to enhance the Hotelbeds experience.
• Currently the company is working with Amazon Web Services to transition to an open-source,
cloud-based IT infrastructure.
• There are 9 call centre hubs with around 400 employees providing support 24/7 in 20
languages.
• In the Transfer & Activities Bank (TAB) there are – amongst many other activities – tickets for
Disneyland, Barcelona Football Club, and Cirque du Soleil.
• Leading hotel chains such as Hilton and AccorHotels are available to travel sellers via the platform.
• Household name online travel agencies such as Getaroom.com and tour operators such as
TUI Deutschland, Amoma, Prodo, Travel Republic or British Airways Holidays.
• In 2015 Hotelbeds Group and its companies won 8 awards, including TT Services,
recognised as the Best Visa Facilitation Company at the India Travel Awards, and Bedsonline winning the Travel
TTG award.
In 2016 Hotelbeds Group was awarded best Company to work for in Spain by
Actualidad Económica magazine and Best Online Travel Wholesaler at Travel Weekly Asia’s
2016 Readers Choice Awards.
EasyJet has an exclusive partnership with Hotelbeds Group, via the Easyjet Holidays brand.
• The head office is one of the biggest single sites in Mallorca.
DID YOU KNOW?

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In 2016 Hotelbeds Group was ranked as the best travel
company to work for in Spain by Actualidad Economica
magazine.
HISTORY
Since its inception in 2001 Hotelbeds Group has gone from strength-to-strength to become a truly global
business employing 6,150 staff across 153 offices.
Through its commitment to developing its innovative distribution platform and targeting fast growing markets
the Hotelbeds Group managed to grow its total transaction value (TTV)* to €3.80 billion in 2014/15.
* The “total transaction value (TTV)” is the sum of the retail value of all the travel services sold through the Hotelbeds Group distribution platform.
2007 2011
Micronnexus acquired
(now known
as Carnect)
First Choice Holidays
PLC acquired
Barcelo Travel Division
Hotelbeds launched
Hotelbeds
launched
Bedsonline
& Intercruises
launched
First XML connection
kicked off vertiginous
growth online
Became official
accommodation
partner for Easyjet
Pacific World acquired kicking
off both our Asia Pacific and
MICE development
First Choice Holidays PLC and the
Tourism Division of TUI AG merged
to establish TUI Travel PLC
A focus on consolidating
international expansion through
organic growth
2008-2010 2012
Hotelbeds’ 10 year
anniversary
and rebranding
Destination Services
launched
20022000 2003 20042001 2005 2006
2014 20152013 2016
Merger of TUI Travel PLC
with TUI AG
to create TUI Group
100%
stake in Roiback
acquired
HOTELBEDS GROUP
ESTABLISHED
CINVEN and CPPIB acquire
Hotelbeds Group
TT Services acquired Transfer & Activity
Bank launched

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SENIOR MANAGEMENT
Joan Vilà
Executive Chairman
Joan developed his career in the Barceló Travel Group, which was integrated into
First Choice Holidays PLC (UK) in 2000. In 2007 First Choice Holidays merged TUI
AG to form TUI Travel PLC. After the merger of TUI Travel PLC and TUI AG in 2014,
the group, under Joan Vilà’s leadership, was rebranded as Hotelbeds Group but
remained part of TUI Group until its sale to Cinven and CPPIB in September 2016.
Joan has an MBA from IESE, a degree in Economics from the University of Barcelona
and has completed development programs at Columbia Business School and IMD.
Carlos Muñoz
Managing Director, Bedbank
Carlos developed his career in the Aeronautical and Telecommunication industries,
with positions at Retevisión, BT and GMV. He has been in the travel industry since
1999 when he joined the Barceló Travel Group.
Following the integration of Barceló Destination Services into First Choice Holidays
PLC (UK) in 2000, Carlos was appointed Operations Director for Hotelbeds in 2001,
later becoming Managing Director in 2008. In 2015 he was appointed Managing
Director of the Bedbank Business Unit for Hotelbeds Group.
Carlos holds a degree in Telecommunications Engineering from the Barcelona
Tech University (UPC) and a Master’s Degree in Space Telecommunications from
Telecom Paris.
Hotelbeds Group became an independent company in September
2016 under the ownership of Cinven and the Canadian
Pension Plan Investment Board.

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CONTACT INFORMATION
Follow us on:
External
communications
contact:
News room: group.hotelbeds.com/news-room/news
media@hotelbeds.com
Hotelbeds Group
hotelbeds-group
@HotelbedsGroup
group.hotelbeds.com