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Amadeus general knowledge

Amadeus is a leading travel technology company that provides a global distribution system for booking flights, hotels, and other travel products through travel agencies and websites. It offers an end-to-end platform for automating reservations, reporting, and distribution across multiple channels. Amadeus continues expanding its mobile offerings to give travelers more control over accessing and sharing their travel itineraries from any device.

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 Amadeus as an Information System. Amadeus and its Technology Kit. Amadeus for Application (Benefits and Disadvantage).
 Amadeus is a computer reservations system (or global distribution system, since it sells tickets for multiple airlines). It is a central source of reference information, which is maintained by Amadeus and service providers.
 1987  Originally created as neutral global distribution system  The first Amadeus system was built from core reservation system code coming from System One, an American GDS that competed with Sabre but went bankrupt, and a copy of the Air France pricing engine.  the Amadeus systems were functionally dedicated to airline reservation and centered on the PNR (Passenger Name Record), the passenger's travel file. Throughout the years, the PNR was opened up to additional travel industries (hotels, rail, cars, cruises, ferries, insurance, etc.).
 Amadeus has all the core competencies to succeed over the long run. It’s IT resources to develop and maintain new generation systems, the experience of successfully migrating critical airline systems, the financial resources to expand its product portfolio and acquire new customers of course is a critical customer base.
 Amadeus is the only Technology provider in the travel industry to deliver a combination of both:  End-to-End process automation to enable:  Seemless automation of resource-heavy processes ensuring improved quality control and minimizing costs.  Wider, more cost-effective and controlled distribution of your negotiated fares.  Real multi-channel sales with an unrivalled integration of on and off line technology
 Global-Business Par tnership to achieve:  Business evolution and expansion into new business and geographical areas  Improved relationships with supliers and customers.  Ef fectivity of Amadeus. With Amadeus technology you can:  Secure customer loyalty  Improve your profitability  Offer contents that counts  Enjoy groundbreaking service and support
 Improved customer ser vice with high flexibility:  Provides users with a list of standard reports and the ability to create their own standard or ad- hoc reports  Reports are built quickly and can be sent easily via e-mail in PDF format - with ‘Push’ technology there is no need for paper print-outs  Information can be viewed at the highest level and optionally “drilled down” into minute details  Enables you to give your corporate customers access to their data for their own reporting needs
 Hosted in a secure environment at the Amadeus Data Centre in Erding  Your important business data is secured not only physically but also using a range of security options provided in Management Information System
 Access to the system via the Internet allows easy deployment of the solution  Available to anyone, whether based in an office or travelling, to retrieve the information and reports they need, 24 hours a day, 7 days a week, from anywhere in the world
Key features Instant access to Reports are available 24x7, from anywhere in the world reports View reports generated by Management Information System and print locally Customised reports Schedule reports to be built and distributed Create and save new ad hoc reports based on different data sets Build your own standard reports or customize the existing standard reports to suite your business needs Data exporting Export the data to Excel and other tools capabilities Data security Only view the data to which you have access Apply filters to limit the amount of data used in a report Drill down through data selections
 Airline Phase 1: TAKE OFF with a unique reser vation platform 1987 – 1999 Phase 2: ASCENT with the full Altéa Suite 2000 – 2006 Phase 3: ACCELERATION with the expansion of the Airline IT por tfolio 2007
 Corporations They Offer: Total control of your corporate travel programmed • Solutions compatible with service, technology and content providers of your choice • Superior duty of care, social responsibility and enriched traveler experience • Technology to source, integrate, manage, search and book the content you need • Amadeus' competence and proven track record in migration, support and security.
 Travel management companies  Business travel agencies  Leisure specialist  Online travel agencies  Consolidators  Single-site travel
CAR RENTAL OR CAR HIRE AGENCY CRUISE LINE  FERRY LINES HOTELS
 Ex. . Philippine National Railways (Pambansang Daangbakal ng Pilipinas)- state-owned railway company in the Philippines, operating a single line of track on Luzon.
 Ex. United States Tour Operators Association (USTOA) - a flight on a charter airline plus a transfer from the airport to a hotel and the services of a local representative.
Example: Travel agencies Ticketing centre’s Call centre’s Airline websites Other travel suppliers.
Example of Amadeus application
Amadeus is steadily expanding its mobile technology solutions and arming the traveller with more control, flexibility and convenience by launching; - a version of CheckMyTrip for mobile phones - pilot social media and smartphone ‘apps’ Amadeus knows that the mobile phone is crucial for travelers to stay informed with the latest information at every stage of their trip and therefore continues to expand and develop its mobile technology products.
The Latest Developments are:  A new CheckMyTrip website that allows easier viewing of itineraries if http://www.checkmytrip.com/ is accessed from a mobile phone browser Pilots of CheckMyTrip for BlackBerry and CheckMyTrip for iPhone, allowing travellers to download and store Itineraries on their mobile phones
In addition, Amadeus also announces the launch of: A pilot CheckMyTrip application for FaceBook, allowing users to easily share their travel itineraries with friends and family who are also registered Facebook users More and more travellers need to access their itinerary from their phones while on the go, so it was a natural next step for Amadeus to design a new version of the classic http://www.checkmytrip.com/ for mobile phones including Apple’s iPhone and RIM’s BlackBerry to cater for this demand.
Frequently asked questions: 1. What is CheckMyTrip? 2. How can I access CheckMyTrip on my mobile phone? 3. How can I see CheckMyTrip for BlackBerr y and iPhone (in pilot but available for download)? 4. How can I use the trial version of CheckMyTrip for FaceBook?
 Time saving  Easy to find and understand information.  Ef ficient and more economical.  Quick response terms.  Possibility of cross selling the products and larger of fers to clients is possible.
 One can have ever ything at an individual place.  Amadeus enables you to keep up to date with the latest information.  Revenue Management  Data Management  Improve Profitability
 Speed  Personalized Ser vice  Freedom  No Hassle
Amadeus general knowledge