Abdullah Badr Mohamed is seeking a challenging position that allows him to utilize his skills. He has a BSc in Commerce with a specialization in foreign trade. He has over 5 years of experience in customer service roles at major companies in Egypt including Vodafone, Citi Bank, and Alex Bank. He is proficient in English, Windows, MS Office, and has strong personal skills like teamwork, leadership, and adaptability.

1. Abdullah Badr Mohamed
Address: 13 Abd El Razq Rohaem, Giza, Egypt.
Mobile: 01225969549.
E-mail: Abdallah.badr@Hotmail.com
Objective
Seeking a challenging position that permits me to materialize my skills as well
as establishing myself as an important asset in the business arena, in order to
provide accurate solutions To Whom It May Concern.
Skills
Language Skills:
 English: Very Good command in both writing and speaking.
Computer Skills:
 Excellent Knowledge of Windows (Vista, XP, Seven).
 Excellent in MS office (Word, Excel, Power point).
 Professional user in the internet and networks.
Personal Skills:
 Excellent in managing groups, team work, leadership, assessing and
assembling workloads.
 A quick adaptor of situations and encounters.
 An excellent performer, presenter, and interpreter.
 Hard worker, decent and I’d like helping people.
 Always open for learning new things.
Qualifications
 BSc Commerce Department of Foreign Trade from the University of
Helwan ( 2010-2011)
 Graduation degree (Good).
Experience
Training:
Housing & Development Bank for 6 month during 2010.

2. Working :
Vodafone Egypt:
From Aug-2011 to Aug-2012,
Working as Customer Service Representative, responsibilities includes:
• Listening to the customer and understand what customer wants to give accurate
Information and sufficient.
• Help customer to achieve what he wants.
• Provide alternatives in the event cannot be the first to respond to his request.
• Convince the customer the product or service is suitable for his need.
• Concern for customer satisfaction.
Citi Bank :
From Nov-2012 to Dec-2013 , working Sales personal loan at Citi Bank .
Alex Bank :
From jan-2014 to Jun-2015 , working sales credit card .
Now working Customer Service Representative since July 2015 .
Courses:
• MS Excel (2007 & 2010) For Accounting.
• Forex& Stock Exchange.
• A Brilliant Presenter (presentation skills).
• Marketing Course.
Interests
 Traveling, Chess, Computer and Internet.
Activities
 Work as a volunteer in the Assembly a Resala for charity.
Personal Information
 Date of Birth: 23/05/1989.
 Gender: Male.
 Religion: Muslim.
 Military status: Exempt.
 Marital Status: Single.
References:
Furnished upon request.