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Driving management technology




Retail and Consumer Industry Solutions
Presentation Overview
         retail and consumer
2 | 16



         1.                     2.                      3.                                    4.
         EPO                    EPO	                    EPO Impact                            Practice Highlights
         The framework          Methodology             Corporate Returns                     Operational Efficiency
         The platform           Growth Factors          Decision Analytics                    Trade Promotion
                                                                                              Marketing Campaign
                                                                                              Campaign Optimization




         5.                     6.                      7.
         Impact on Retail       How does EPO work?      EPO	
         Business               Beyond KPIs and         Prescriptive analytics
         Optimize advertising   scorecards              at work
         and promotion          Prescribing resources
         Increase revenues      and targets




                                                                        Alta Bering Management Technology Consultants Ltd. All rights reserved.
About Alta Bering
3 | 16




              Alta Bering is a management technology and consulting house with
              operations in North America and Europe since 1994. Levend Beriker
              and Dr. Mahmut Karayel are Alta Bering’s founders and senior
              partners.
              Along with teams of developers, data scientists and consultants in
              the US, Canada and Europe, Alta Bering has implemented cutting
              edge management technology for benchmarking, targeting,
              resource allocation and strategic planning.
              Alta Bering’s clients are global retail banks, retail distribution
              networks, mobile telecom, insurance and world leading FMCG
              brands.
              We serve our clients with a “rapid results” approach, using our
              proprietary Enterprise Performance Optimization (EPO) platform.

                Banking | Insurance | Retail | Distribution | FMCG | Telecom




                                                                    Alta Bering Management Technology Consultants Ltd. All rights reserved.
1.1.EPO
              the framework
4 | 16




         EPO is a management framework that pushes the performance envelope
         with its ability to simultaneously and transparently allocate resource based
         performance targets across multiple processes and performance dimensions.
         The primary goal of EPO is to enable rapid execution of strategy.
         EPO is used to prescribe uniquely balanced action for hundreds or thousands
         of managed units that are currently subject to the laws of averages.

                                   EPO enhances Balanced Scorecard, Economic Profit and strategic portfolio
                                   management methods, including the aging growth-share matrix.
                                   With EPO, migration paths for members of any portfolio of “investments” can
                                   be reset along multiple dimensions with any frequency: re-balancing growth,
                                   market share, profitability, customer experience, customer segments, products
                                   and risk for maximum return on capital.




                                                                               Alta Bering Management Technology Consultants Ltd. All rights reserved.
1.2.EPO
              the platform
5 | 16




         EPO is also the name of our decision analytics
         software platform that makes implementation of
         the efficient frontier approach to targeting possible
         and business complexity visibly manageable.
         (http://www.altabering.com/alta-bering-epo.html)


                                     The EPO platform has been used in consumer goods distribution, marketing,
                                     store operations and capital expenditure decisions as well as management
                                     of store portfolios.




                                                                              Alta Bering Management Technology Consultants Ltd. All rights reserved.
2.1.EPO Methodology and Benefits
6 | 16




                               Data
                          Infrastructur e
                              Setup

                                                             EPO Platform
                                            Data Analysis
          Prescriptions                         and          •  PO is a method that sets performance
                                                               E
                                            Visualiza tion     targets and allocates resources for greater
                                                               efficiency of any process or business unit
                                                             •  PO works by treating performance
                                                               E
                                                               as a resource constrained production problem
                                                               and optimizes performance targets based on
                                                               peer benchmarks
                                                             •  PO can help beat targeted efficiency
                                                               E
           Modeling                         Segmenta tion      by 10 - 30% in three performance cycles
                                                             •  sing EPO benchmarking, management can
                                                               U
                                                               monitor true performance with any frequency

                          Model Input
                           Selection



                                                                        Alta Bering Management Technology Consultants Ltd. All rights reserved.
Our Perception
         2.2.
             growth factors
7 | 16




                                                                                                                      be
                                                                                            on




                                                                                                                       nc
                                                                                      ti
                                                                                   ec




                                                                                                                           hm
                                                                                 set di r




                                                                                                                             ar k
                                                   Target Setting
          Motivation
           Effort

                            e




                                                                                     me
                                              g
                                                                                            su




                                                                                            a
                       ur




                                              oa
                                                                                                 re
                                                                                                      o u tc o m e s
                   n at




                                                  ls




                                 nu                                 In our experience, correct target setting is critical
                                      rture                         to achieving potential output. It is often more
                                                                    important than initiatives to better assess market
                                                                    potential, incentivizing marginal effort and
                       Market, Organization                         deployment of physical assets.
                        Legal Environment




                                                                                            Alta Bering Management Technology Consultants Ltd. All rights reserved.
EPO Impact
         3.
8 | 16


         Impact on Corporate Returns
         With EPO a typical large consumer goods company (FMCG, CPG) would be able
         to retrieve hidden potential across its network and distribution channels.
         Typical two quarter improvement for consumer goods is 10-15% on volume
         and 10% to 30% on profitability.
         This level of improvement is possible because EPO drives target achievement
         rates toward 100% of potential throughout the organization by:
         •  ffectively allocating all enterprise resources for maximum return
           E
         •  inding and fixing performance problems quickly
           F
         •  aking performance-related compensation schemes more effective
           M

                                     Impact on Decision Analytics
                                     EPO will save valuable analyst time as it helps:
                                     •  apidly model and analyse massive amounts of performance data
                                       R
                                     •  nlock the hidden value in large business intelligence investments
                                       U
                                     •  onvince corporate agents of the need for improvement through transparent,
                                       C
                                       peer based performance targets
                                     •  ompress the “strategy to planning” process from months to days.
                                       C



                                                                                  Alta Bering Management Technology Consultants Ltd. All rights reserved.
Practice Highlights
         4.
9 | 16




               Solution Areas
               •  ales Effectiveness
                 S
               •  isk Management
                 R
               •  apacity Planning
                 C
               •  ervice Quality Improvement
                 S                                 Retail Solutions
               •  esource Allocation
                 R                                 • Operational Efficiency
               •  arketing Media Selection
                 M                                 • Trade Promotion Optimization
               •  hannel Optimization
                 C                                 • Operations Cost Planning
               •  erformance Targeting
                 P                                 • Marketing Campaign Optimization
               •  ustomer, Network Segmentation
                 C                                 • Category Mix Management
               •  rocess Optimization
                 P                                 • Supply Chain Strategy
               •  rade Area Potential
                 T                                 • Brand Value Benchmarking




                                                                      Alta Bering Management Technology Consultants Ltd. All rights reserved.
Impact on Retail Business
          5.1.
10 | 16




            “How would Alta Bering and EPO impact
            business performance?”




                                  Retail
                                  •  onvert operating expenses into revenue and customer growth
                                    C
                                  •  ptimize advertising and promotion mix to maximize sales
                                    O
                                  •  ecrease marketing expenses
                                    D
                                  •  aximize customer satisfaction by reallocating technical support and in-store
                                    M
                                    staff
                                  •  ncrease revenues by optimizing category mix and brand efficiency
                                    I




                                                                              Alta Bering Management Technology Consultants Ltd. All rights reserved.
Impact Case
          5.2.
              operational efficiency
11 | 16




             Business Problem
             “We want to pay LESS marketing and operations
             expenses for MORE customers and higher revenue.”



                                  Project Objectives and Alta Bering Scope
                                  Alta Bering was engaged to deliver a store operations efficiency solution.
                                  The goal was to design a database and a mathematical model for actionable
                                  insights about:
                                  •  dentifying optimal target sales level
                                    I
                                  •  easuring store network sales performance against operational spend
                                    M
                                  •  eallocating in-store staff for maximum customer satisfaction
                                    R
                                  • Optimizing vendor related costs
                                  Results Delivered
                                  Identified 19% potential for increase in profitability, close to 10% in vendor
                                  related expenses and 6% in in-store costs.




                                                                                Alta Bering Management Technology Consultants Ltd. All rights reserved.
6.1.How does EPO work?
                                      1.                          2.                                            3.
12 | 16




          EPO treats performance      Units are segmented           Analysis of data in                          Slack re-allocated to
          as a resource constrained   using clustering              individual segments                          the efficient units to
          production problem and      methods based on key          using EPO Analysis to                        optimize volume and
          optimizes performance       performance variables,        determine the most                           profitability.
          targets based on peer       which ensures we are          efficient units (on                          Inputs: # of Staff
                                                                                                                         
          benchmarks on resource,     comparing “like-for-          the efficient frontier)                              # of Customers
          wage and output levels.     like” in performance          which are subsequently                               Cost
                                      evaluation.                   used as benchmarks
                                                                    to gauge the relative                        Outputs: Loan Volume
                                                                    efficiency (and slack or                     		 Deposit
                                                                    potential performance
                                                                    improvement) of the
                                                                    other units.                                           Total Improvement
                                                                                                                                                              20.36%   20.36%
                                                                                                                  21.00%


                                                                           Efficient frontier                     18.00%




                                                                  Output
                                                                                                                  15.00%

                                                                                                                  12.00%

                                                                                                                   9.00%

                                                                                                                   6.00%

                                                                                                                   3.00%
                                                                                                                            -11.59%     -10.84%      -9.10%
                                                                                                                   0.00%
                                                      Cluster 1
                                                                                                                  -3.00%
                                                      Cluster 2
                                                                                                                  -6.00%
                                                      Cluster 3
                                                                                                                  -9.00%

                                                                                                                 -12.00%
                                                                                                                           # of Staff   # of Cust.   Cost     Loan Vol Deposits
                                                                                                Input


                                                                                           Alta Bering Management Technology Consultants Ltd. All rights reserved.
6.2. Enabling Power Analysts
             1.                  2.
13 | 16




           Classify data          Segment
                                  units for
                              optimization




             3.   State
                                 4.
                                Benchmark
             objectives        for potential
             using data       improvement
                  fields




                                               Alta Bering Management Technology Consultants Ltd. All rights reserved.
6.3. Enabling Enterprise Performance
             5.                  6.
14 | 16




                Expose              Analyze
          improvement            sources of
                 areas         performance
                                        lift




             7.Generate
                                 8.
                                 Explain and
          unique advice       support advice
           for each unit




                                               Alta Bering Management Technology Consultants Ltd. All rights reserved.
EPO
          7.
            prescriptive analytics at work
15 | 16




                                                                          visualization
                                         Performance Warehouse                                                                 optimizer
                                                                                    6.
          1.                                                       2.                                       3.

                                                                 5.     olap cube




          EPO approach delivers
          cross functional analytics
          for long-range strategies,                                                                                    4.
          short-range plans,
          and annual tactical
          initiatives.               Internal data sources       EPO results are
          Data sources can include are typically refreshed       integrated into the
          PL, Operational Data,     monthly and weekly,         enterprise BI platform.
          syndicated data and        external data sources as
          more.                      they become available.

                                                                                    Alta Bering Management Technology Consultants Ltd. All rights reserved.
Contact Us
16 | 16




          Levend Beriker, Managing Partner
          levendberiker@altabering.com
          Mahmut Karayel, Partner – Chief Scientist
          mahmutkarayel@altabering.com
          Michelle Fernandes, Director Business Development
          michellefernandes@altabering.com
          Onur Bilgili, Senior Consultant
          onurbilgili@altabering.com


          Vancouver | Berkeley | Toronto | İstanbul
          www.altabering.com



                                                              Thank You.
                                                              Alta Bering Management Technology Consultants Ltd. All rights reserved.

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Alta Bering Retail and Consumer Industry Solutions

  • 1. Driving management technology Retail and Consumer Industry Solutions
  • 2. Presentation Overview retail and consumer 2 | 16 1. 2. 3. 4. EPO EPO EPO Impact Practice Highlights The framework Methodology Corporate Returns Operational Efficiency The platform Growth Factors Decision Analytics Trade Promotion Marketing Campaign Campaign Optimization 5. 6. 7. Impact on Retail How does EPO work? EPO Business Beyond KPIs and Prescriptive analytics Optimize advertising scorecards at work and promotion Prescribing resources Increase revenues and targets Alta Bering Management Technology Consultants Ltd. All rights reserved.
  • 3. About Alta Bering 3 | 16 Alta Bering is a management technology and consulting house with operations in North America and Europe since 1994. Levend Beriker and Dr. Mahmut Karayel are Alta Bering’s founders and senior partners. Along with teams of developers, data scientists and consultants in the US, Canada and Europe, Alta Bering has implemented cutting edge management technology for benchmarking, targeting, resource allocation and strategic planning. Alta Bering’s clients are global retail banks, retail distribution networks, mobile telecom, insurance and world leading FMCG brands. We serve our clients with a “rapid results” approach, using our proprietary Enterprise Performance Optimization (EPO) platform. Banking | Insurance | Retail | Distribution | FMCG | Telecom Alta Bering Management Technology Consultants Ltd. All rights reserved.
  • 4. 1.1.EPO the framework 4 | 16 EPO is a management framework that pushes the performance envelope with its ability to simultaneously and transparently allocate resource based performance targets across multiple processes and performance dimensions. The primary goal of EPO is to enable rapid execution of strategy. EPO is used to prescribe uniquely balanced action for hundreds or thousands of managed units that are currently subject to the laws of averages. EPO enhances Balanced Scorecard, Economic Profit and strategic portfolio management methods, including the aging growth-share matrix. With EPO, migration paths for members of any portfolio of “investments” can be reset along multiple dimensions with any frequency: re-balancing growth, market share, profitability, customer experience, customer segments, products and risk for maximum return on capital. Alta Bering Management Technology Consultants Ltd. All rights reserved.
  • 5. 1.2.EPO the platform 5 | 16 EPO is also the name of our decision analytics software platform that makes implementation of the efficient frontier approach to targeting possible and business complexity visibly manageable. (http://www.altabering.com/alta-bering-epo.html) The EPO platform has been used in consumer goods distribution, marketing, store operations and capital expenditure decisions as well as management of store portfolios. Alta Bering Management Technology Consultants Ltd. All rights reserved.
  • 6. 2.1.EPO Methodology and Benefits 6 | 16 Data Infrastructur e Setup EPO Platform Data Analysis Prescriptions and • PO is a method that sets performance E Visualiza tion targets and allocates resources for greater efficiency of any process or business unit • PO works by treating performance E as a resource constrained production problem and optimizes performance targets based on peer benchmarks • PO can help beat targeted efficiency E Modeling Segmenta tion by 10 - 30% in three performance cycles • sing EPO benchmarking, management can U monitor true performance with any frequency Model Input Selection Alta Bering Management Technology Consultants Ltd. All rights reserved.
  • 7. Our Perception 2.2. growth factors 7 | 16 be on nc ti ec hm set di r ar k Target Setting Motivation Effort e me g su a ur oa re o u tc o m e s n at ls nu In our experience, correct target setting is critical rture to achieving potential output. It is often more important than initiatives to better assess market potential, incentivizing marginal effort and Market, Organization deployment of physical assets. Legal Environment Alta Bering Management Technology Consultants Ltd. All rights reserved.
  • 8. EPO Impact 3. 8 | 16 Impact on Corporate Returns With EPO a typical large consumer goods company (FMCG, CPG) would be able to retrieve hidden potential across its network and distribution channels. Typical two quarter improvement for consumer goods is 10-15% on volume and 10% to 30% on profitability. This level of improvement is possible because EPO drives target achievement rates toward 100% of potential throughout the organization by: • ffectively allocating all enterprise resources for maximum return E • inding and fixing performance problems quickly F • aking performance-related compensation schemes more effective M Impact on Decision Analytics EPO will save valuable analyst time as it helps: • apidly model and analyse massive amounts of performance data R • nlock the hidden value in large business intelligence investments U • onvince corporate agents of the need for improvement through transparent, C peer based performance targets • ompress the “strategy to planning” process from months to days. C Alta Bering Management Technology Consultants Ltd. All rights reserved.
  • 9. Practice Highlights 4. 9 | 16 Solution Areas • ales Effectiveness S • isk Management R • apacity Planning C • ervice Quality Improvement S Retail Solutions • esource Allocation R • Operational Efficiency • arketing Media Selection M • Trade Promotion Optimization • hannel Optimization C • Operations Cost Planning • erformance Targeting P • Marketing Campaign Optimization • ustomer, Network Segmentation C • Category Mix Management • rocess Optimization P • Supply Chain Strategy • rade Area Potential T • Brand Value Benchmarking Alta Bering Management Technology Consultants Ltd. All rights reserved.
  • 10. Impact on Retail Business 5.1. 10 | 16 “How would Alta Bering and EPO impact business performance?” Retail • onvert operating expenses into revenue and customer growth C • ptimize advertising and promotion mix to maximize sales O • ecrease marketing expenses D • aximize customer satisfaction by reallocating technical support and in-store M staff • ncrease revenues by optimizing category mix and brand efficiency I Alta Bering Management Technology Consultants Ltd. All rights reserved.
  • 11. Impact Case 5.2. operational efficiency 11 | 16 Business Problem “We want to pay LESS marketing and operations expenses for MORE customers and higher revenue.” Project Objectives and Alta Bering Scope Alta Bering was engaged to deliver a store operations efficiency solution. The goal was to design a database and a mathematical model for actionable insights about: • dentifying optimal target sales level I • easuring store network sales performance against operational spend M • eallocating in-store staff for maximum customer satisfaction R • Optimizing vendor related costs Results Delivered Identified 19% potential for increase in profitability, close to 10% in vendor related expenses and 6% in in-store costs. Alta Bering Management Technology Consultants Ltd. All rights reserved.
  • 12. 6.1.How does EPO work? 1. 2. 3. 12 | 16 EPO treats performance Units are segmented Analysis of data in Slack re-allocated to as a resource constrained using clustering individual segments the efficient units to production problem and methods based on key using EPO Analysis to optimize volume and optimizes performance performance variables, determine the most profitability. targets based on peer which ensures we are efficient units (on Inputs: # of Staff benchmarks on resource, comparing “like-for- the efficient frontier) # of Customers wage and output levels. like” in performance which are subsequently Cost evaluation. used as benchmarks to gauge the relative Outputs: Loan Volume efficiency (and slack or Deposit potential performance improvement) of the other units. Total Improvement 20.36% 20.36% 21.00% Efficient frontier 18.00% Output 15.00% 12.00% 9.00% 6.00% 3.00% -11.59% -10.84% -9.10% 0.00% Cluster 1 -3.00% Cluster 2 -6.00% Cluster 3 -9.00% -12.00% # of Staff # of Cust. Cost Loan Vol Deposits Input Alta Bering Management Technology Consultants Ltd. All rights reserved.
  • 13. 6.2. Enabling Power Analysts 1. 2. 13 | 16 Classify data Segment units for optimization 3. State 4. Benchmark objectives for potential using data improvement fields Alta Bering Management Technology Consultants Ltd. All rights reserved.
  • 14. 6.3. Enabling Enterprise Performance 5. 6. 14 | 16 Expose Analyze improvement sources of areas performance lift 7.Generate 8. Explain and unique advice support advice for each unit Alta Bering Management Technology Consultants Ltd. All rights reserved.
  • 15. EPO 7. prescriptive analytics at work 15 | 16 visualization Performance Warehouse optimizer 6. 1. 2. 3. 5. olap cube EPO approach delivers cross functional analytics for long-range strategies, 4. short-range plans, and annual tactical initiatives. Internal data sources EPO results are Data sources can include are typically refreshed integrated into the PL, Operational Data, monthly and weekly, enterprise BI platform. syndicated data and external data sources as more. they become available. Alta Bering Management Technology Consultants Ltd. All rights reserved.
  • 16. Contact Us 16 | 16 Levend Beriker, Managing Partner levendberiker@altabering.com Mahmut Karayel, Partner – Chief Scientist mahmutkarayel@altabering.com Michelle Fernandes, Director Business Development michellefernandes@altabering.com Onur Bilgili, Senior Consultant onurbilgili@altabering.com Vancouver | Berkeley | Toronto | İstanbul www.altabering.com Thank You. Alta Bering Management Technology Consultants Ltd. All rights reserved.