The document introduces an intelligent digital workforce platform called EnterpriseA2019 that aims to automate business processes using digital labor. It notes that while automation technologies have existed for 20 years, most business processes are still manual. The platform provides attended and unattended automation capabilities, including robotic process automation (RPA), to automate up to 80% of business processes. It is designed for use by business users, specialist developers, and IT personnel to optimize costs, increase speed and compliance, and enhance productivity.

1. Intelligent Digital WorkforcePlatform
Introducing: EnterpriseA2019

2. After 20 years of automation
technologies, the majority of business
processes are still manual. Why?
The Problem

3. Confidential – do not distribute.
20%
80%
Augment Human Labor with Digital Labor
Digital Labor
Human Labor
What has been automated
What needs to be automated

4. The Solution
Knowledge
Workers
Every system
in the world
=
Digital
Workforce
80%
Processes
Automated

5. What is a Digital Workforce?
Attended
Automation
Unattended
Automation
RPA
Enterprise
Smart Analytics
Operational
Insights
Business
Insights
Bot Insight
Digital Workforce
By Process
By Role, Skill
Digital Worker
Bot Store
AI
Unstructured
Data
UI Automation
Predict Process
Outcomes
IQ Bot

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Why leverage a Digital Workforce?
Optimize labor costs, increase capacity
Increase speed, accuracy (100%) and availability (24x365)
Improve compliance, controls and auditability
Deliver business intelligence
Enable digital transformation
Enhance employee morale

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3,100+ Customer Entities

8. Customer Journey
Easy to START
• Create bots 2x
faster
0-3 months
Easy to SCALE
• Standardize on one
platform, on-prem
or in the Cloud
12+ months
Customer Success &
Support Learning tracks
for all job functions
Easy to
ACCELERATE
• Rapid ROI and
lower TCO
3-12 months
Largest marketplace of
ready-to-use bots &
Digital Workers

9. Not All Platforms
Are Made Equal

10. Challenges along the
Customer Journey
Easy to START
• Create bots 2x
faster
Easy to SCALE
• Standardize on one
platform, on-prem
or in the Cloud
Easy to
ACCELERATE
• Rapid ROI and
lower TCO
• Friction in adoption
• No Enterprise-class
Security, Governance,
Compliance
• Desktop only – no cross-
platform support
• Non-Resilient
Automation
• Legacy Licensing Models
• Lack of Integration &
Extensibility
• Not Architected for
Enterprise Scale
• High TCO

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Automation Anywhere EnterpriseA2019
Experience
Purely Web-based, Cloud-Native
RPA-as-a-Service Platform
Ecosystem
Delivery

12. The Latest Version of the World’s Most Advanced
Intelligent Digital Workforce Platform
Automation Anywhere
Enterprise A2019

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Architecture of an Intelligent Digital Workforce Platform
Bot Store
AI Process Application Connector
Automation AnywhereEnterprise
Control
Room
Bot
Runner
Bot
Creator
Cognitive Analytics Mobile
IQ Bot Bot Insight Mobile App
Robotic Process Automation Platform
Digital WorkerMarketplace
Attended Bots Unattended Bots
Delivery
On-prem
Public Cloud
Web-based

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Developers
Specialist Developer
• Richness of Tools
• Build Powerful Bots
• Focus on theProcess
• Collaborate with the BusinessUser
Business Users
Citizen Developer
• Ease of Use
• Automate More
• Focus onthe Tasks
IT
RPA Manager
• Scale Easily
• Ensure Security,
governance &
compliance
• Lower TCO
OnePlatform for All Users

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The Challenge: One Automation Platform for All Users
• Ease of Use
• Automate More
• Focus onthe tasks
• Richness of tools
• Build Powerful Bots
• Focus on theProcess
• Collaborate with the Business
User
• Scale easily
• Ensure security, good
governance and compliance
• Lower total cost of ownership
(TCO)
Citizen Developer Specialist Developer RPA Manager
Power and Ease for All Users and Skill Levels

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Business Users
Citizen Developer
• Ease of Use
• Automate More
• Focus onthe Tasks
OnePlatform for All Users
EXPERIENCE
DELIVERY
ECOSYSTEM

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Modern Web
Interface
Bot creation in
Flow View for
Business Users
Flow View, List
View, or both
Access and runbots
from the cloud
Easy
search
box
Add AI skills
as packages
Create bots on
Windows, Mac or
even on aniPad
Group modules into
easy flows
Easy
drag/drop
actions
Advanced
DLL actions

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Universal Recorder Simplifies Capturing Processes
A single unified recorder for all
platforms - Windows, Web, SaaS,
Citrix, SAP, Oracle andmore.
Actions are pulled directly into the
bot where they can be refined using
the object recorder.
Windows
All Major
Frameworks
Web
Any Browser
Key Apps.
SAP, Oracle, etc.
Citrix
SAP,
Oracle, etc.
Universal
Recorder

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Developers
Specialist Developer
• Richness of Tools
• Build Powerful Bots
• Focus on theProcess
• Collaborate with the BusinessUser
OnePlatform for All Users
EXPERIENCE
DELIVERY
ECOSYSTEM

20. Modern Web
Interface
Bot creation in
Flow View for
Business Users
Flow View, List
View, or both
Access and run bots
from the cloud (option)
Create bots from
Windows, Mac or
even an iPad
Group modules into
easy flows
Easy
drag/drop
actions
Easy
search
box
Add AI skills
as packages
Advanced
DLL actions
Bring in your
own code

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Feature Rich Environment for the Developer
Inline Scripting
• Native support for inline scripting languages. Python,
VBscript and more supported right out of the box
Infuse Bots with AI & ML Capabilities
• Leverage the latest AI/ML tools and libraries. Use inline
scripting to weave together rich AI tools
Cross-Platform Development
• Cross-platform languages supported across Linuxand
Windows without any additional coding
Powerful BotCode Management
• Single step through bots, version control and merge bot
code across versions
LIGHTWEIGHT, SECURE,
MULTI-PLATFORM ENVIRONMENT

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Extensible Commands – Limitless Possibilities
Natural Language
Processing
Office 365 G Suite

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IT
RPA Manager
• Scale Easily
• Ensure Security,
governance &
compliance
• Lower TCO
OnePlatform for All Users
EXPERIENCE
DELIVERY
ECOSYSTEM

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Deployment Models for Hyperscaled Automation
ON PREMISE
Architected for a curated
experience and self-managed
scalability, on premises
IN CLOUD
Zero-footprint,
quick-to-deploy, and infinitely
scalable RPA-as-a-Service
+

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Privacy-First Approach to Cloud
• All data stays within the Bot Runner
• No data ever goes to cloud*
• Control Room only keeps operational
data, e.g., schedules
*Unless a bot is explicitly told to share data
Cloud Service
Bot Runner
Database / Licensing / Bot Repo
Control Room / Bot Insight / IQ Bot
Operational Reporting
Compliance
Scaling Layer
Security Layer

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Enterprise-Class Security
Meet & Exceed Regulatory Requirements
• SOC2 environment
• PCI
• GLBA
• GDPR
• FISMA
• OWASP
Encrypted Access
• TLS/1.2 for networksecurity
• AES256 encryption for data at rest
Cloud Service
Bot Runner
Scaling Layer
Compliance
Operational Reporting
Control Room / Bot Insight / IQ Bot
Database / Licensing / Bot Repo
Security Layer

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Plugin Architecture Reduces Total Cost of Ownership (TCO)
• Install – Attended bots do not require any
installation; Unattended bots install
without any configuration required
• Deploy – Roll out new bot capabilities
without any product updates/installs
• Maintain – Minimal Bot Runner only
requires updates for critical/security issues
• Scale – Virtualization-friendly high-density
bots with excellent performance
COMMAND COMMAND COMMAND
COMMON
COMMAND TOOLS SDK
BOT RUNNER FOUNDATION

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The First-ever Multiplatform, Multi-OSRPA
Fully licensed; securitypatched
Light, fast, minimal updates
Platform tools forcommands
Bots don’t requirerewrites
COMMAND COMMAND COMMAND
COMMON
COMMAND TOOLS
SDK
BOT RUNNER FOUNDATION
LIGHTWEIGHT, SECURE,
MULTI-PLATFORM ENVIRONMENT
Linux and Windows fully supported
Reduced TCO Across the Board

30. Attended Automation withoutAdmin Access
Unlock
Screen
Scheduled
Execution
Requires
Admin
Triggers
Unattended Bot Attended Bot
New Email w/
Attachment
Confidential
Window Maximize
Broader trigger set than ever before
Window Close Window Open
Window Minimize Window Resize Hide Win to Tray
Unhide from Tray
File/Folder Deleted
New Emails
Hotkeys
File/Folder
Modified
New Email w/
Subject Match
File/Folder Create
File/Folder
Renamed
New Email from
Sender
Attended Bots can now operate
entirely within the userenvironment
– No Administrator rights required

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