Bronwyn Independent Avon Leadership Representative 0414 878 145 brongillespie@gmail.com

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Say Hello to a new Tomorrow 1

2. “It feels
wonderful
to be my
own boss.”
Maria, Avon Representative

3. You can live life on your terms. You can take charge,
with not just a new business, but with a new lifestyle.
When you become an Avon Representative, you are your own boss. You set your own goals.
And you create unlimited financial rewards fuelled by your own energy and enthusiasm.
You can start a business with a proven path to success enjoyed by millions of women around the
globe—for FREE. Avon offers you the ultimate financial freedom with unlimited earnings potential.
There’s no limit to your financial success or personal growth. Avon makes it possible for
you to live the life you deserve.
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4. Welcome to the world of Avon.
As the company for women, we deeply believe that the single most effective way to
improve society and change the world is by helping to improve the lives of women
everywhere. Our mission is to empower women from all walks of life and
help them create better lives for themselves and their families. We are just as
committed to this vision today as we were back when the company was founded
in 1886.
This commitment to the success of women has made us the world’s largest direct
seller with more than 5 million Avon Representatives in more than 100
countries, delivering world-class beauty products to Customers around the globe.
“Our success is measured by our
leadership in the global marketplace
and in the human spirit: how many lives
we change, how many doors we open.”
— Andrea Jung, Chief Executive Officer
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5. Your world, our world:
a proud tradition of empowering women.
We believe that when women are self-empowered, they have the ability to make their dreams a beautiful
reality. Nowhere is this commitment more evident than with our global philanthropic efforts led by the Avon
Foundation. Avon is the largest corporate supporter of the breast cancer cause, with
programs in 50 countries that advance access to care and finding a cure, with a special focus on
underserved communities. The Avon Breast Cancer Crusade has raised and donated over a half-billion
US dollars worldwide since 1992.
Our Speak Out Against Domestic Violence campaign, created in 2004, raises both money and
awareness of this important public health issue and is expanding around the world. Already hundreds of
domestic violence agencies have received grants from Avon to help end the cycle of violence and save
lives. Avon also responds quickly and effectively to national and international emergencies and natural
disasters, funding relief programs that provide vital services and support for victims.
Become part of a powerful network of enterprising Representatives who are the very heart of a
company with an unwavering commitment to women—join the world of Avon.
San Francisco
Moscow
Beijing
Newcastle (Australia)
Rio de Janeiro San Salvador
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6. World-class beauty products
make Avon a consumer favourite.
From Russia to Australia, from Canada to New Zealand,
men and women around the globe trust our world-class
beauty products. Our fragrance, skin care and colour
cosmetics are among the most recognised brands in the
industry, including Anew anti-ageing skin care and
Skin-So-Soft body and bath lines.
Reese Witherspoon, Avon Global Ambassador
4

7. Avon’s research and development
keep us on the leading edge of beauty.
You can trust Avon to be the leader in the newest and most effective
products through our commitment to research and
development at our multimillion dollar research facility. Here, the
science of beauty is combined with social conscience: Avon’s
dedication to the safety and effectiveness of our products is legendary.
Avon was the first major beauty company in the United States to stop
animal testing. Avon Australia and New Zealand have never
tested on animals.
5

8. “My Avon business
has helped me
support my family,
and build confidence
in myself and my future.”
Sue, Avon Representative
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9. Avon offers you an earning opportunity
equal to your ambition.
Build a successful direct sales business by selling a broad range of quality
beauty, fashion and gift products that you can present with pride and confidence.
As an Avon Representative, you will benefit from the stability and integrity of the
world’s largest direct seller, a satisfaction guarantee on all Avon products,
and our market-wide advertising and celebrity endorsements.
Earn even more with Avon’s premier network marketing opportunity—
Avon Sales Leadership. Expand your business and your earnings when you
prospect, appoint, train and develop your own Sales team.
Starting today you can create an enterprise with unlimited earning potential
and unrestricted personal growth, regardless of your age, background,
education or previous work experience.
The Avon advantage:
• Minimal start-up costs (Free to join)
• No inventory required
• Set your own hours
• Complete support and training available for your sales success
• Sell person-to-person, in an exclusive selling area close to home,
at work, to friends and relatives
• Minimal delivery fee
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10. Earning is easy
with Avon’s three simple steps for success:
Sell
Share
Show
SELL MORE, EARN MORE,
UP TO 50% ON YOUR PERSONAL SALES.
SHARE AND EARN EVEN MORE,
UP TO 12% OF YOUR TEAM’S SALES.
8

11. SELL Avon’s world-class beauty products to
build a personal Customer base. You simply
sell the products, place an order and it is
delivered to you on credit.
SHARE Avon’s great earning opportunity
with others.
SHOW others how to do the same
as you.
Elena & Katrina, Avon Representatives
9

12. “I had everything
I needed to get
started and make
money immediately.”
— Daryn,
Avon Representative
Marygail, Katrina & Sal,
Avon Representative Avon Representatives
“They didn’t just teach me “We’ve enjoyed great prizes
how to sell; they taught me and a fabulous cruise as a
how to be successful.” result of our Avon success.”
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13. With Avon you’re in business for yourself,
not by yourself.
You have the resources of a global corporation focused on your success. You’re offered
proven methods for building a loyal Customer base and a productive team of
enthusiastic Representatives, and have access to a broad range of sales and development
tools. Avon offers you the support you need to succeed with results-oriented training
systems that include group sessions and one-on-one coaching.
Avon celebrates and rewards your success as you
build your personal sales and grow your team:
• Rewards and discounts
exclusive to new Representatives
• Development Bonus Program
for Avon Sales Leadership
• Sales Events throughout the year
• Exclusive prizes, recognition and award
dinner celebrations for top achievers
Emanuela,
Avon Representative
“You just have to start.
Try it; you’ll be convinced.”
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14. What are your dreams?
12

15. Buy my own home
Financial independence
Send my children to university
Travel overseas
Swim with the dolphins
Family holiday
Make new friends
Buy a red sports car
Learn to ski
Be recognised by others
Retire early
Show my children the world
What would you do
if money were no object?
13

16. Congratulations!
Starting your Avon business
is easy...as easy as Who Do You Know?
From your neighbour to people you work with and to each
of your friends—you’ll be amazed by how many potential
Customers and prospects are waiting for your call!
Sell Share
Who to with
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15
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Check your address book
Dawn, Avon Representative and mobile phone.
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17. Don’t forget relatives, clubs and organisations, schools and small businesses.
Sell Share Sell Share
Who to with Who to with
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• Use your Customer Record Book
31
to record Customer’s details.
32 • Why not sell in an exclusive area
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(Territory) for extra Customers and
earnings! A Territory allows you to run
34 your Avon business more efficiently
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with Customers grouped in
one area.
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15

18. The Avon Brochure is your store
with the best location in the world.
Avon Brochures are updated approximately every three weeks,
giving you the perfect opportunity to stay connected with your
Customers. Your enthusiasm, combined with the Avon Brochure,
is a great way to build a loyal Customer base.
Great sales aids in every edition:
• Scented pages
• Happy Customer Special – door opening offer
• Super Saver – Customer order building offer
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19. You have the power to increase
your earnings every three weeks.
With Avon, your financial earnings are virtually unlimited—it’s the power of
direct selling combined with the energy of network marketing.
You’ll learn how to quickly and effectively build your Customer base while you
train and motivate your Avon team.
THE AVON CYCLE
OF SUCCESS
Find Customers Find Prospects
Pay Avon &
Pay yourself
Present Brochure/
Samples and
Demonstration
Earn from Products Earn from
personal Develop your team’s
sales new leaders sales
Appoint
Deliver Products/ Submit Order
Collect Money Receive Train
Obtain Referrals Products
You have the power to create
a winning business enterprise
when you provide consistent Customer service and grow
greater personal sales and earnings, and appoint, train and
develop others to earn through Avon Sales Leadership.
17

20. They’re making money and enjoying life
on their terms— you can too!
My Avon business started It really doesn’t feel like I’ve I was really shy and couldn’t
been working very hard say no when asked to join
as a modest dream, one
because I love what I am Avon, but I am so glad I did as
to which I brought my work doing! I started my Avon I’ve enjoyed it ever since! Now
ethic and “can do” spirit. adventure 7 exciting and thanks to over 30 years with
Avon set me on the right rewarding years ago Avon, I’ve gained confidence
path and supported me every step of the way. because my mother wanted to buy Avon through meeting so many different people in my
products and couldn’t find a Representative. neighbourhood and have a solid Customer base.
With each success, I gained knowledge about The rest is history, now look at me! I am an
business, about myself and other people. Advanced Sales Leader, and Presidents Avon is part of my life and has been an incredible
Avon empowered me to be all Executive with a large loyal Customer base. journey to date. I have been on 22
I can be. I’m my own boss, and I have loved building a team amazing trips with Avon all over the
define my own schedule. with Sales Leadership. I feel globe from Hawaii, Malaysia, Mexico, and from Fiji
And with Avon Sales Leadership, I help my great pride and satisfaction to Cairns within Australia.
My Avon earnings have allowed me to purchase a car,
team members to develop and feel as in helping my team succeed take the family on a trip to England, put my children
empowered as I feel. Together we’ve built and fulfil their dreams. through university, recarpet my house and build a new
a $3 million business,* and we’ve learned that With Sales Leadership I offer people an earning garage.
we can take this business as far as we care opportunity with Avon and in return I am I set goals for myself each year. Currently my main goal
to go—the sky’s the limit! rewarded for doing so. Which means that I not is to support my son in achieving his ultimate goal as
only earn from my Customers’ sales but also an athlete at the next Olympic Games and we are on
Karen Tucker on my team’s sales. track with that!
Louisiana, USA My Avon earnings currently pay for overseas
Gail emphasises the importance of setting goals.
President’s Council trips and family holidays. My ultimate goal is to
To ensure the goals are achievable, I sit down and plan
Senior Executive Sales Leader earn enough money for my husband to be able
what I need to achieve each Campaign.
Avon Representative to retire, and to help establish funds for our
children’s future. A prosperous Avon business needs perseverance:
My success has been due to setting realistic Keep growing your Avon business. The longer you stay
*Your results may vary. goals, communication and a positive attitude. the more established you become.
Thank you Avon for being able to provide me with Gail has achieved the outstanding record of being
the tools and freedom to be a businesswoman, a Avon’s No1 Representative for 18 years in a row in
mum and to live the lifestyle that we enjoy today. New Zealand. This continues as an Avon world record.
All you need to do is believe in yourself and that Gail Thumath
you can do this, then others will want to follow. Prestige Division, New Zealand
Carol Asquini President’s Executive
Diamond Division, New South Wales Avon Representative
President’s Executive
Advanced Sales Leader
Avon Representative
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21. Earn as much as you need—or want!
How high do you want to soar?
With Avon, you set your goals. We’ll help you achieve them. Millions of Representatives around the
world just like you are earning more money than they ever thought possible using a simple, proven
method for success.
Your drive and ambition put you in control of your business and earnings
potential.
• Personal sales up to 50%. Top Avon Representatives can earn $150,000
or more on personal sales.
• With Avon Sales Leadership you can earn up to a further 12% on the sales
of your Team.
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22. 5 basic steps to Avon success
1. Approach Customer:
Start your conversation with a compliment.
2. Determine Customer’s needs:
Ask open-ended questions…“What beauty products do you currently use?”
3. Present & sell the benefits:
Show the Brochure and match their needs with the appropriate Avon product.
4. Answer questions and overcome objections:
Use the Felt-Found technique to reassure the Customer/prospect... “My Customer Claire felt the
same way. But after trying the product, she found that it made her skin look younger and fresher.”
5. Close the sale:
Ask for the order...“How many would you like to order today?” Then continue by asking, “Who do
you know who would like to see an Avon Brochure, or learn about the Avon Earning Opportunity?”
Your First Campaign Checklist
PREPARE for Success ❑ Mention the Avon Guarantee.
❑ Review the Hello Tomorrow for product news ❑ Be reliable.
and selling tips.
❑ Always carry a Customer Record Book, Customer
❑ Review the Avon Beauty Guide on line for product Order form slips, Customer Order Book.
information at www.avon.com.au or
SHARE the Opportunity
www.avon.co.nz
SELL Products
❑ Consider the Sales Leadership Opportunity.
❑ Contact the people on your “Who Do You Know?” ❑ Ask a Customer to recommend a friend to Avon
who may like to see the Avon Brochure.
List using the 5 Basic Steps.
❑ Contact the people in your Territory using the ❑ Review the Recommendation programme.
5 Basic Steps. SHOW others how you enjoy Avon
❑ Let Customers try samples. ❑ Your enthusiasm can be contagious.
❑ When leaving a Brochure, make a definite time
to call back.
Do remember to leave the Customer a copy of the order and the next
Brochure. Inform your Customers of the delivery date for their order.
20

23. You’re inwith Avon.
charge
Why not you?
Tomorrow starts today! Why not
• The average Customer order is $25.
• Sell to 40 Customers every three weeks
What, by when, how much?
today?
Let’s start planning your brighter
and earn approximately $350!
tomorrow today.
What would you do, where would you go
if you could set your own goals?
Serving 40 Customers every Campaign puts you on
track to achieve President’s Club!
• The best way to guarantee 40 Customers every Campaign
is by taking a Territory.
• When are you going to start__________________________
• Where will you start_________________________________
First Campaign Second Campaign Third Campaign
Due_____________Delivered_______________ Due_____________Delivered_______________ Due_____________Delivered_______________
Number of Customers____________
_________ Number of Customers____________
_________ Number of Customers____________
_________
Campaign Sales______________ ___________ Campaign Sales______________ ___________ Campaign Sales______________ ___________
_ _ _
Number of Appointments__________________ Number of Appointments__________________ Number of Appointments__________________
Est. Earnings_____________________________ Est. Earnings_________________________ 23 ____
____ Est. Earnings_________________________

24. Goals & Next Steps Key Dates & information Useful Contact Information
District Number_________________________________________________________ For Account Statement, Delivery, Product or Order queries please email or
Name_____________________________________________________ telephone Customer & Representative Service:
Account Number__________________________________ (emailed within 48 hours)
Address __________________________________________________ Email: australiacustomer.service@avon.com
Account No._____________________Territory No._______________
_ District Sales Manager Contact____________________________________________ Telephone: Australia: (02) 9936 7555
Telephone: New Zealand: 0508 777 007
Phone H:______________________ M:________________________
_
Sales Leadership Contact________________________________________________
e-mail_____________________________________________________ Internet: www.avon.com.au or www.avon.co.nz
Team Leader Contact____________________________________________________
Next Training Contact ___________________________
_____________
Transport Company Contact______________________________________________
District Sales Manager Contact_______________________________
Team Leader_______________________________________________ Next Sales Event________________________________________________________
Transport Company_________________________________________
Next Avon Opportunity Meeting___________________________________________
Next Sales Event___________________________________________
______________________________________________________________________
Next Avon Opportunity Meeting_______________________________
______________________________________________________________________
First Campaign
Number of Customers_______________________________________ ______________________________________________________________________
Campaign Sales____________________________________________
Number of Appointments_____________________________________
Action Plan:
Second Campaign
Training procedures outlined in this guide are recommendations only.
Number of Customers_______________________________________ © Avon Products Pty Limited ACN 008 428 457
Avon Cosmetics Limited
Campaign Sales____________________________________________
Part No. 06618 J.O. 5409 Updated 06/10
Number of Appointments_____________________________________
Third Campaign
Number of Customers_______________________________________
Future Training Contacts
Campaign Sales____________________________________________ Date & Time 24-48 Hour Call Date & Time 2nd Training Contact Date & Time 3rd Training Contact Date & Time 4th Training Contact
Number of Appointments_____________________________________
_________ Date_________________
Date_________________ _________ Date_________________
_________ Date_________________ _________
Time______________ ___________ Time______________ ___________ Time______________ ___________ Time______________ ___________
_ _ _ _