Speaker(s) Biyanto Rebin (WMID) & Liang-chih ShangKuan (WMTW) Length (min) 60 Audience / Target group Wikimedians who want to build a community from scratch or make their community thrive. Session Format Hands-on workshop Description “To contribute a Wikipedia project by myself is far easier then to make other people contribute altogether!” Do you feel the same frustration, you see the joy of contributing to the most successful open knowledge movement but hard to make others around you to join? Just like playing a game of long but awesome computer game, we need a team and gain variation of skills along the road, so we can beat the final boss! However, the real life is not as clear as a computer game, there are so many skills that a person can learn, which may be beneficial to make the community growth? In this session we will show the “Community Capacity Map”, a self evaluation sheet from the Community Engagement department of Wikimedia Foundation, you can use this evaluation sheet to understand how you are doing in the Wikiverse and which best cases you might learn from. Desired Outcome Make the participants to understand the concept of Community Capacity Development, and use successful Wiki cases in the region to make them understand how to build a team with useful capacities for the movement. Documentation Community Capacity Map presentation in ESEAP18 Capacity Community Map presentation in the session of "Community Capacity for Organisations or Groups", titled "A Walkthrough of Community Capacity Map -- A half fun half serious self-analysis on how to build a group of productive Wikimedians, the original editable file can is available through Google slide

1. WIKIMEDIA
ESEAP
CONFERENCE 2018
A Walkthrough of
Community Capacity Map
A half fun half serious self-analysis
on how to build
a group of productive Wikimedians

2. Some warm up? CC by SA 3.0 or GFDL,
膀胱眼球胎

3. Introduce
yourself in
the name
tag
CC by SA 3.0, Rico Shen

4. WIKIMEDIA
ESEAP
CONFERENCE 2018
Contributing
Wikimedia projects
is like
playing DOTA

5. One need to
find a team and
develop some
“particular skills”
By YJ CC BY-SA 2.0

6. WIKIMEDIA
ESEAP
CONFERENCE 2018
CCM:
Community?
Capacity?
Map?

7. “Community” = A group of people
sharing same interests.
You can decide what the size of your community is.
One person may be included in a lot of different communities, such
as based in different locations (move to or travel between multiple
cities/countries), different Wikimedia Projects (such as
MediaWiki/Wikidata), and different programs (such as
education/GLAM/Art+Feminism)

8. “Capacity” = A Thing You Can Do
This is a term that describes the things a person, group, or community can do.
You, your group, or your community may be able to do some things well and may not
be able to do other things well.
No person, group, or community has the capacity to do everything equally well :)
Developing some capacities may be essential to achieving your goals; others will not
be relevant to your goals.

9. Are you interested in understanding what capacities
your group or community may already have?
This is a useful tool that can help your community or
group get a better sense of where you may already
have capacity, and where you may not. For example,
you may want to know where your group is in the area
of “Organizational governance”.
https://meta.wikimedia.org/wiki/Community_Capacity
_Map
Community Capacity Development Map
“Ptolemy World Map” is in the public domain.

10. WIKIMEDIA
ESEAP
CONFERENCE 2018
Let’s Find
what kind
of Hero
YOU are!
Fairuse from FujiTV

11. Community Health
Conflict Resolution
Partnerships
Identifying & negotiating with prospective partners
Abuse and Harassment Control Executing and evaluating partnerships
Tools
Technical
skills
Active Wikidata expertise
Regular newbie-friendly in-person
events Keeping up with tech news
Help and tutorial resources Templates
Recognition Bots
OTRS handling Lua scripting
Communications
and media relations
Social Media Gadgets, user scripts, AbuseFilter
Press and broadcast media CentralNotice
Event production
Logistics and organization Handling image donations
Event program (content) design Handling data donations
Here are some straightforward capacity in CCM:

12. WIKIMEDIA
ESEAP
CONFERENCE 2018
Case sharing :
WikiLatih(WikiTraining)
of Wikimedia Indonesia

13. WikiLatih (WikiTraining)
Since: 2008, active from 2016.

14. WikiLatih (WikiTraining)
● Content improvements in Indonesian or local languages Wikimedia projects
● New contents in Indonesian or local languages Wikimedia projects
● Building awareness of collaborative work of Wikimedia projects
● Capacity building for Wikimedian volunteers
● Bonding culture of togetherness in Indonesian Wikimedian community
● Increasing new user participation in Wikimedia projects

15. Result
● How about user retention?
● How attract the participants to contribute more
● Tips:
○ reconnect immediately after the competition or edit-a-thon
○ Ask them to help in small projects e.g. trainer
○ Meet-up! We’re a friendly community, doing a lot of meet-ups can
connect and bond us

16. Example: Community Mapping
● Tools
○ Program tracking (Outreach Dashboard), communication tools for
volunteers (WhatsApp - coordination), AWB (quick replacing the
“wrong” words), work managements tools (Freedcamp), etc
○ Capacity: high (we’re using different kind of tools to maintain our
program or projects)
○ Robustness: high (we have a lot of helpful resources and volunteers)

17. ● Regular newbie-friendly in-person events
○ WikiLatih (WikiTraining), Wiki Kopdar (Wiki meet-ups)
○ Capacity: high (we have minimum 1 event per month, in various cities
around Indonesian; a lot of partners too!)
○ Robustness: high (we have a lot of helpful resources and volunteers
who help us during the events, Javanese, Sundanese, Minangkabau,
Indonesian Wikipedia community, etc)
Example: Community Mapping

18. ● Help and tutorial resources
○ YouTube Channel, flyers, online presentation, etc.
○ Capacity: high (we maintain various resources, including Youtube
Channel with how to edit Wikipedia resources in Indonesian, online
presentation using Google Presentation)
○ Robustness: medium (we need a really good in-house designer)
Example: Community Mapping

19. WIKIMEDIA
ESEAP
CONFERENCE 2018
Pair
Discussion
(Documentation is
important!)
By Francis C. Franklin, CC by SA 3.0,

20. Community Health
Conflict Resolution
Partnerships
Identifying & negotiating with prospective partners
Abuse and Harassment Control Executing and evaluating partnerships
Tools
Technical
skills
Active Wikidata expertise
Regular newbie-friendly in-person
events Keeping up with tech news
Help and tutorial resources Templates
Recognition Bots
OTRS handling Lua scripting
Communications
and media relations
Social Media Gadgets, user scripts, AbuseFilter
Press and broadcast media CentralNotice
Event production
Logistics and organization Handling image donations
Event program (content) design Handling data donations
Here are some straightforward capacity in CCM:

21. WIKIMEDIA
ESEAP
CONFERENCE 2018
Case sharing :
Community support of
Wikimedia Taiwan
derived from works of Yannmaco

22. Translation
Group in Taiwan
● Founded in 2014
● Using Facebook Group and
other social media sites
● Weekly schedule for translation
1-5 articles of lead sections
○ 283 articles translated
● Volunteer based
○ 243 members
○ ~20 active contributors

23. Weekly lead will select lead sections to translate
Weekly lead sets up environment for volunteers
Translation for the whole week
Wikify and copyedit
Stats and start the process again

24. Community
Volunteers could share
their ideas and experience
on a social media channel
to a diverse contributors,
those discussion are the
best learning content to
all participants.

25. Co-Editing
Use Hackpad or Google
Drive as an co-working
tool to provide instant
feedback. Intuitive UI
improves non-wiki savvy’s
willingness to engage
remotely

26. Education
Host small focus groups or
have talks in colleges is a
good way to deliver our
value and inspire students
and teachers. Students
were amazed by the
potential impact working
on WP.

27. ● Social Media
○ We have a facebook group and also online working
group for discussion.
○ Capacity: medium (multiple channels but with only a few
fixed personnels to spread the news and hard to create
a viral posts. We have no long term communication plan
or strategy.)
○ Robustness: high (we multiple volunteers that can use
the social media to create excitements)
Example: Community Mapping

28. ● Recognition
○ Documenting the
participants who translates
and provide giveaways to
show appreciation
○ Capacity: low (on-wiki
recognition features)
○ Robustness: high
Example: Community Mapping

29. ● Identifying & negotiating with prospective partners
○ Find possible medical institutes and medical colleges to work with them
and co-create in this project
○ Capacity: medium (We have multiple partners for fundraising,
volunteers recruitment, and venue provider.)
○ Robustness: medium (3 core volunteers are linking the partners)
Example: Community Mapping

30. WIKIMEDIA
ESEAP
CONFERENCE 2018
WHAT NEXT?

31. Put yourself on the Map!
Go to this google spreadsheet and put
your HERO skill so others can see!
https://goo.gl/LbQtZq
“Simplo pen” by Stefan Wallrafen is licensed under CC BY SA 3.0.

32. References:
● Visit Meta Wiki to learn more:
https://meta.wikimedia.org/wiki/Community_Capacity_Map. Follow the instructions
there (especially the guidelines) to do a self evaluation which seems fit you.
● Original research presentation from Asaf Bartov (WMF):
○ https://commons.wikimedia.org/wiki/File:Community_Capacity_Development_
Pilot_Report,_WMCON_2017.pdf
○ https://commons.wikimedia.org/wiki/File:Community_Capacity_Map_Worksho
p_(WMCON_2018).pdf
● How to build your team from Michael Jahn (WMDE):
https://commons.wikimedia.org/wiki/File:Building_your_team_Wikimania_2017.pdf