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// branding for professional services.// branding for professional services.
The
Responsive
Design
Revolution:
Is your website ready for what’s next?
Josh Miles
Josh Miles
I’m the principal and founder of
Miles Design, a branding firm
specializing in branding and website
design for professional services and
software firms.
I’m also the author of Bold Brand:
The new rules for differentiating,
branding, and marketing your
professional services firm.
MilesDesign.com | BoldBrand.com
2
@joshmiles #DemandJen13
It’s a conversation!
- Please ask questions!
- Keep it interactive
- Share your challenges & successes!
- Tweet along!
@joshmiles #DemandJen13
3
Bold Brand:
The new rules for differentiating,
branding and marketing your
professional services firm.
milesdesign.com/rwd
4
@joshmiles #DemandJen13
B2B: Refuse to be Boring.
Why should B2C brands have all the
fun? We believe B2B and Professional
Services brands can be just as dynamic,
interesting, and sexy.
5
@joshmiles #DemandJen13
I’m not sure how
to put this...
but RWD is kind
of a big deal.
6
@joshmiles #DemandJen13
// branding for professional services.// branding for professional services.
What
exactly is
responsive
web design?
@joshmiles #DemandJen13
8
2013 Is the
Year of
Responsive
Web Design
http://mashable.com/2012/12/11/responsive-web-design/
@joshmiles #DemandJen13
9
Responsive web design (RWD) is a web
design approach aimed at crafting sites to
provide an optimal viewing experience—
easy reading and navigation with a minimum
of resizing, panning, and scrolling—across
a wide range of devices (from desktop
computer monitors to mobile phones).
@joshmiles #DemandJen13
10
// branding for professional services.// branding for professional services.
Why bother?
// branding for professional services.// branding for professional services.
Why bother?
1.	Visitor
2.	Visitor
3.	Visitor
// branding for professional services.// branding for professional services.
Why bother?
1.	Visitor devices
2.	Visitor experience
3.	Visitor expectations
1. Visitor devices
@joshmiles #DemandJen13
14
2. Visitor experience
@joshmiles #DemandJen13
15
// branding for professional services.// branding for professional services.
Mobile-
Friendly or
Mobile First?
Hello?
...Katie?
@joshmiles #DemandJen13
17
Avoid lost visitors:
- Why are they here?
- Where to go
- What to do
- Visual hierarchy
@joshmiles #DemandJen13
18
3. Visitor expectations
@joshmiles #DemandJen13
19
// branding for professional services.// branding for professional services.
Isn’t this just
a fad?
The big boys are doing it:
@joshmiles #DemandJen13
21
@joshmiles #DemandJen13
22
The leaders are doing it:
@joshmiles #DemandJen13
23
E-marketers are doing it:
@joshmiles #DemandJen13
24
Coming soon...
@joshmiles #DemandJen13
25
// branding for professional services.// branding for professional services.
Why not do a
mobile app?
Mobile app:
- Great for unique content
- $$$ platform / device
- Tablet & “new” devices
@joshmiles #DemandJen13
27
Responsive Benefits:
- Cutting-edge technology
- Any platform / any device
- Tablet & “new” devices
@joshmiles #DemandJen13
28
Geek-friendly Details:
- Single database / CMS
- Site “detects” device
- Hide & show / fallback
@joshmiles #DemandJen13
29
Impress your
(geek) friends...
@joshmiles #DemandJen13
30
// branding for professional services.// branding for professional services.
Is it time
to invest in
RWD?
what got you
will not get you
@joshmiles #DemandJen13
32
Thank You!
Bold Brand:
The new rules for differentiating,
branding and marketing your
professional services firm.
milesdesign.com/rwd
33
@joshmiles #DemandJen13
Q&A?
Get the slides and more at:
milesdesign.com/rwd
34
@joshmiles #DemandJen13

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A responsive website is the engine of sales and marketing efforts josh miles principal & founder of miles design