A More Strategic Business-IT Relationship
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A point of view on how IT organizations need to evolve the Business-IT dynamic in order to become more strategic.
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A More Strategic Business-IT Relationship
- 1. October 2013 A More Strategic Business-IT Relationship Organizational Maturity Model Steven Breeden
- 2. 2 https://www.linkedin.com/in/stevenbreeden Business-IT Organizational Maturity Strategic Tactical Low HighBusiness-IT Organizational Maturity Value High-Performers High Performers in industry leverage IT as a competitive advantage and a strategic asset.
- 3. 3 https://www.linkedin.com/in/stevenbreeden Key Questions • Is IT engaged with corporate strategy and investment planning? • Does the IT propose new products, services and processes? • Is there a clear linkage of IT strategy to the business strategy? CXOs and Business Executives: If the answer to any of the questions below is ‘No’, then you are not getting the most out of your IT organization.
- 4. 4 https://www.linkedin.com/in/stevenbreeden Maturity-Level Characteristics Proactive Strategic Business-Focused Consultative & Innovative Reactive Service-Oriented Connected to Business Some Innovation Reactive Infrastructure Focused Disconnected from Business Little Innovation
- 5. 5 https://www.linkedin.com/in/stevenbreeden Attributes of Strategic Partnership • Focus on business outcomes and results. Business Focused • Formulate integrated strategies collaboratively amongst stakeholders. Collaborative Dynamic • Proactively engage in discussions to advance business objectives. Proactive Relationship • Cultivate an environment based on transparency and trust will follow. Transparency & Trust • Serve as a change agent to help the business evolve. Embrace Change • Understand market landscape and competitors. Market & Competitive Awareness
- 6. 6 https://www.linkedin.com/in/stevenbreeden How to Get There? What are the tactics to get to this strategic partner state of maturity? Learn & Prepare Identify where you are on the maturity scale. Learn the language of your business. Learn the key metrics driving your business. Understand the business strategy. Engage & Collaborate Discuss how IT can fuel business growth. Solve a problem for a quick win. Measure & report performance in business terms. Promote continuous dialogue and innovation. 2 1
- 7. 7 https://www.linkedin.com/in/stevenbreeden Potential Paths Successful Unsuccessful • Cohesive Business-IT Strategy • Integrated Planning • Business Efficiency • Scalable Business • Business Inefficiency • Wasted Investment • Non-Agile Business • IT only “Electricity & Plumbing”