SlideShare a Scribd company logo
A Month’s Worth of
Marketing
How the most successful advisors spend their time
YOUR GUIDE
Samantha Russell
Chief Marketing & Business
Development Officer,
Twenty Over Ten
Housekeeping
● This webinar is being recorded.
● Throughout the presentation feel free to use the chat box for
public messages and Q&A panel for private messages with any
questions.
● We’ll be launching polls throughout. Responses are anonymous
and can be answered by clicking the buttons.
AGENDA
What We’ll Discuss
● How other financial planning firms are spending their marketing
budgets
● What key activities they partake in
● What tools they use to help them succeed
● Time spent and manpower allotment
● The marketing ROI they’ve experienced
SURVEY SAYS
189 advisor
participants
142 Twenty Over
Ten Clients
47 Non-Twenty
Over Ten Clients
Twenty Over Ten Clients:
https://www.surveymonkey.com/r/9DQB9C7
Non-Twenty Over Ten Clients:
https://www.surveymonkey.com/r/TCQ9T5S
SURVEY SAYS
How many leads contact you through your website
per month?
0-1
SURVEY SAYS
On average, how qualified are those leads?
Twenty Over Ten Clients
Non Twenty Over Ten Clients
1 Website
WEBSITE
< $350/mo
(after initial
setup)
1 Staff
10-15
hrs/month
● Blogging
● SEO optimization
● Video
Most Popular Tools:
● Calendar/scheduler (Calendly/ScheduleOnce)
● Live Chat/Chat Bot
● eMoney lead capture
● Checklist, Guide, eBook download (shorter is better)
● Blog mailing list/email subscription sign-up
WEBSITE
Those who receive “0” qualified leads or clients from digital
marketing efforts …
● Were almost always missing basic SEO data on their
websites
● Were most likely to have NO call to action on their
homepage (above the fold)
● No link to online calendar
● Website language was generic - not targeting any specific
person.
Key 🔑 Findings
WEBSITE
Those who get 6-10 or 11+ or more clients per year ...
● Have a calendar link right on website
● Website & blog were SEO-friendly
● Updated their websites at least 2x/month OR were part of network that
drives traffic (NAPFA, Garrett Planning Network, XYPN, etc.)
● Language written in problem/solution format for a specific audience
● Likely to incorporate video
● Roughly 50% include an “as seen on” section
Key 🔑 Findings
2 Social Media
SOCIAL MEDIA
N/A 1-3 hrs/wk ● Scheduling
content
● 60/40 rule
● Buffer
● Advisor
Stream
● Hootsuite
SOCIAL MEDIA
● Facebook - Baby Boomers, Retirees
● LinkedIn - Business Owners, Working Professionals
● Twitter - Journalists, COIs, Media
● Youtube - Everyone
● Instagram - 50 and Under
Social Media Audiences
SOCIAL MEDIA
Advisors see the most success by …
● Following the 60/40 Rule
● Commenting on “stranger’s” posts - 2 and 3rd degree connections
are greatest potential leads
● Following up by email/drip campaign after certain amount of
engagement
● Sharing non-finance posts (pictures/video of team, picture/story
about kids, etc.)
● Using PERSONAL profiles to interact/engage
● Scheduling content to automate process/stay active
Key 🔑 Findings
SOCIAL MEDIA
Advisors see the most success by …
● Posting VIDEO!!!!! (Use captions Clips for iPhone, Autocap for
Android)
● Uploading videos natively to each platform
● Using humor. It always wins.
● Being someone that others want to interact with - be open and
give your expertise and thought leadership for free.
● Replying to every message by giving help, guidance or advice.
Always with the expectation of nothing in return.
Key 🔑 Findings
3 Blogging
SURVEY SAYS
How often do you post blogs or other content to
your website?
BLOGGING
< $2,000/year 5-20 hours
per month
● Correlation between Posting at least 2x month and getting 3 or more qualified leads per month
● Original Content is always best; Customizable content second best
● Non-editable, purely canned content does little to produce leads
● Able to repurpose content in email drip campaigns, social media, video, webinars, .
● Easiest way to continually optimize your website for SEO and drive qualified leads
● Content Assist
(Twenty Over Ten)
● Marketing Pro
● Ghost Writers
Blogging
● Blogging/content creation was reported to take the
most amount of (on-going) time out of any digital
marketing tactics
● Advisors getting 6-10 or 11+ or more clients per year
have SEO-friendly blog posts:
○ Keywords in Title
○ Headline tags throughout
○ Optimized Meta description added
○ Seperate URL for each post
○ Mobile friendly & secure
https://blog.twentyoverten.com/5-steps-to-writing-an-seo-friendly-blog-post/
Key 🔑 Findings
4 Email Marketing
SURVEY SAYS
Of the leads you’re getting how many convert to
clients per year?
EMAIL MARKETING
Free Version
or
based on #
of contacts
1 hr/week
or less (after
initial setup)
● Mailchimp
● Constant Contact
● Template setup once, then reuse
● Segment lists (Clients, Warm Leads, Cold Leads, LinkedIn
Leads, etc)
● Always link back to website/blog from emails
EMAIL MARKETING
● Highest engagement comes from non-finance content (think
personal updates, pictures of team/family/commentary on pop
culture, etc.)
● Initial template setup is most time intensive part
● #1 digital marketing tactic that produces the greatest
immediate ROI
● After high level of engagement on social media,
follow up by email/ add to drip campaign
● Segmenting Lists is Critical for Success (Clients, Leads, COIs)
Key 🔑 Findings
5
Interviews With
Advisors:
Case Studies
in Success
CASE STUDY #1
W.C. Financial (Independent RIA)
The Facts The Solution The Results
● 5 Advisors, no support staff
● Audience: Local WI area,
expats/international advisory
services
● 2 websites - main website and
second website focused on
expats
● 1 blog post per week. Best
performer “Slice of Life” or
“Community Posts”
● Podcast: Hosted on Soundcloud,
Zoom Microphone, Audacity
(editing)
● 10-12 hours/week on ALL digital
marketing (done by 1 advisor)
● Calendly link on website drives
new prospect bookings
● Email: 1 per week, Mailchimp
template sent to clients (market
commentary, blogs)
● Last 2 weeks: 7 prospect
meetings, (5 qualified)
● Last Year: 2 new clients
from digital marketing
efforts
CASE STUDY #2
V Financial (LPL)
The Facts The Solution The Results
● 3 Advisors, 2 Admins, 1
Marketing/Office Manager
● 1 Website - no original content
● Audience: Local area in CO,
Baby Boomers, Young
Professionals
● 1 blog post per month (using
Marketing Pro Content)
● 5 hours/week on ALL digital
marketing (done by
Marketing/office manager)
● Email: 1 per week, Constant
Contact. 2 Lists (Clients and
Leads)
● Events & Webinars (1-3 per
quarter): Coffee and Questions at
● Starbucks, Client Shredding Event,
Christmas Private Movie
Screening
● 1-2 Qualified Leads Per
Month from drip
marketing (mostly leads
following up from events)
● SEO: Ranking high in
their local area
CASE STUDY #3
Retirement Advisor (Independent RIA)
The Facts The Solution The Results
● 1 Advisor
● 1 Website, robust blog and
landing pages (all original
content)
● Audience: Local area in IL, focus
on retirement planning,
employer retirement plans
● 2 written blog posts per month
● 4 Videos per month (3-4 mins,
using iphone 6, posted to website,
Youtube & Social)
● 10-15 hours week on all digital
marketing activities
● Social w/Highest ROI - LinkedIn:
using automated messaging,
video messages, then send
personal email with calendar link
● Boosts Facebook posts that are
already performing well
● Last 6 months: 7 New
Clients from Digital
Marketing efforts
● Calendly Link on Website
drives bookings
Lead Generation. Lead Qualification.
The epicenter of your digital marketing.
Create Custom Content
Launch Brand-Centric Landing Pages
Get Your Content in Front of Leads
Qualify Leads With LEAD Scoring
Compliant, Secure & Archived
www.marketassist.io
The Wait is Almost Over ...
Gain early access
Visit www.marketassist.io TODAY
to request an invite
Questions?
https://www.linkedin.com/in/samanthacrussell/
marketing@twentyoverten.com
https://twentyoverten.com/
(855) 360-1732

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A Month's Worth of Marketing: How the Most Successful Financial Advisors Spend Their Time

  • 1. A Month’s Worth of Marketing How the most successful advisors spend their time
  • 2. YOUR GUIDE Samantha Russell Chief Marketing & Business Development Officer, Twenty Over Ten
  • 3. Housekeeping ● This webinar is being recorded. ● Throughout the presentation feel free to use the chat box for public messages and Q&A panel for private messages with any questions. ● We’ll be launching polls throughout. Responses are anonymous and can be answered by clicking the buttons.
  • 4. AGENDA What We’ll Discuss ● How other financial planning firms are spending their marketing budgets ● What key activities they partake in ● What tools they use to help them succeed ● Time spent and manpower allotment ● The marketing ROI they’ve experienced
  • 5. SURVEY SAYS 189 advisor participants 142 Twenty Over Ten Clients 47 Non-Twenty Over Ten Clients Twenty Over Ten Clients: https://www.surveymonkey.com/r/9DQB9C7 Non-Twenty Over Ten Clients: https://www.surveymonkey.com/r/TCQ9T5S
  • 6. SURVEY SAYS How many leads contact you through your website per month? 0-1
  • 7. SURVEY SAYS On average, how qualified are those leads? Twenty Over Ten Clients Non Twenty Over Ten Clients
  • 9. WEBSITE < $350/mo (after initial setup) 1 Staff 10-15 hrs/month ● Blogging ● SEO optimization ● Video Most Popular Tools: ● Calendar/scheduler (Calendly/ScheduleOnce) ● Live Chat/Chat Bot ● eMoney lead capture ● Checklist, Guide, eBook download (shorter is better) ● Blog mailing list/email subscription sign-up
  • 10. WEBSITE Those who receive “0” qualified leads or clients from digital marketing efforts … ● Were almost always missing basic SEO data on their websites ● Were most likely to have NO call to action on their homepage (above the fold) ● No link to online calendar ● Website language was generic - not targeting any specific person. Key 🔑 Findings
  • 11. WEBSITE Those who get 6-10 or 11+ or more clients per year ... ● Have a calendar link right on website ● Website & blog were SEO-friendly ● Updated their websites at least 2x/month OR were part of network that drives traffic (NAPFA, Garrett Planning Network, XYPN, etc.) ● Language written in problem/solution format for a specific audience ● Likely to incorporate video ● Roughly 50% include an “as seen on” section Key 🔑 Findings
  • 13. SOCIAL MEDIA N/A 1-3 hrs/wk ● Scheduling content ● 60/40 rule ● Buffer ● Advisor Stream ● Hootsuite
  • 14. SOCIAL MEDIA ● Facebook - Baby Boomers, Retirees ● LinkedIn - Business Owners, Working Professionals ● Twitter - Journalists, COIs, Media ● Youtube - Everyone ● Instagram - 50 and Under Social Media Audiences
  • 15. SOCIAL MEDIA Advisors see the most success by … ● Following the 60/40 Rule ● Commenting on “stranger’s” posts - 2 and 3rd degree connections are greatest potential leads ● Following up by email/drip campaign after certain amount of engagement ● Sharing non-finance posts (pictures/video of team, picture/story about kids, etc.) ● Using PERSONAL profiles to interact/engage ● Scheduling content to automate process/stay active Key 🔑 Findings
  • 16. SOCIAL MEDIA Advisors see the most success by … ● Posting VIDEO!!!!! (Use captions Clips for iPhone, Autocap for Android) ● Uploading videos natively to each platform ● Using humor. It always wins. ● Being someone that others want to interact with - be open and give your expertise and thought leadership for free. ● Replying to every message by giving help, guidance or advice. Always with the expectation of nothing in return. Key 🔑 Findings
  • 18. SURVEY SAYS How often do you post blogs or other content to your website?
  • 19. BLOGGING < $2,000/year 5-20 hours per month ● Correlation between Posting at least 2x month and getting 3 or more qualified leads per month ● Original Content is always best; Customizable content second best ● Non-editable, purely canned content does little to produce leads ● Able to repurpose content in email drip campaigns, social media, video, webinars, . ● Easiest way to continually optimize your website for SEO and drive qualified leads ● Content Assist (Twenty Over Ten) ● Marketing Pro ● Ghost Writers
  • 20. Blogging ● Blogging/content creation was reported to take the most amount of (on-going) time out of any digital marketing tactics ● Advisors getting 6-10 or 11+ or more clients per year have SEO-friendly blog posts: ○ Keywords in Title ○ Headline tags throughout ○ Optimized Meta description added ○ Seperate URL for each post ○ Mobile friendly & secure https://blog.twentyoverten.com/5-steps-to-writing-an-seo-friendly-blog-post/ Key 🔑 Findings
  • 22. SURVEY SAYS Of the leads you’re getting how many convert to clients per year?
  • 23. EMAIL MARKETING Free Version or based on # of contacts 1 hr/week or less (after initial setup) ● Mailchimp ● Constant Contact ● Template setup once, then reuse ● Segment lists (Clients, Warm Leads, Cold Leads, LinkedIn Leads, etc) ● Always link back to website/blog from emails
  • 24. EMAIL MARKETING ● Highest engagement comes from non-finance content (think personal updates, pictures of team/family/commentary on pop culture, etc.) ● Initial template setup is most time intensive part ● #1 digital marketing tactic that produces the greatest immediate ROI ● After high level of engagement on social media, follow up by email/ add to drip campaign ● Segmenting Lists is Critical for Success (Clients, Leads, COIs) Key 🔑 Findings
  • 26. CASE STUDY #1 W.C. Financial (Independent RIA) The Facts The Solution The Results ● 5 Advisors, no support staff ● Audience: Local WI area, expats/international advisory services ● 2 websites - main website and second website focused on expats ● 1 blog post per week. Best performer “Slice of Life” or “Community Posts” ● Podcast: Hosted on Soundcloud, Zoom Microphone, Audacity (editing) ● 10-12 hours/week on ALL digital marketing (done by 1 advisor) ● Calendly link on website drives new prospect bookings ● Email: 1 per week, Mailchimp template sent to clients (market commentary, blogs) ● Last 2 weeks: 7 prospect meetings, (5 qualified) ● Last Year: 2 new clients from digital marketing efforts
  • 27. CASE STUDY #2 V Financial (LPL) The Facts The Solution The Results ● 3 Advisors, 2 Admins, 1 Marketing/Office Manager ● 1 Website - no original content ● Audience: Local area in CO, Baby Boomers, Young Professionals ● 1 blog post per month (using Marketing Pro Content) ● 5 hours/week on ALL digital marketing (done by Marketing/office manager) ● Email: 1 per week, Constant Contact. 2 Lists (Clients and Leads) ● Events & Webinars (1-3 per quarter): Coffee and Questions at ● Starbucks, Client Shredding Event, Christmas Private Movie Screening ● 1-2 Qualified Leads Per Month from drip marketing (mostly leads following up from events) ● SEO: Ranking high in their local area
  • 28. CASE STUDY #3 Retirement Advisor (Independent RIA) The Facts The Solution The Results ● 1 Advisor ● 1 Website, robust blog and landing pages (all original content) ● Audience: Local area in IL, focus on retirement planning, employer retirement plans ● 2 written blog posts per month ● 4 Videos per month (3-4 mins, using iphone 6, posted to website, Youtube & Social) ● 10-15 hours week on all digital marketing activities ● Social w/Highest ROI - LinkedIn: using automated messaging, video messages, then send personal email with calendar link ● Boosts Facebook posts that are already performing well ● Last 6 months: 7 New Clients from Digital Marketing efforts ● Calendly Link on Website drives bookings
  • 29. Lead Generation. Lead Qualification. The epicenter of your digital marketing. Create Custom Content Launch Brand-Centric Landing Pages Get Your Content in Front of Leads Qualify Leads With LEAD Scoring Compliant, Secure & Archived www.marketassist.io
  • 30. The Wait is Almost Over ... Gain early access Visit www.marketassist.io TODAY to request an invite