The future *is* technical communicationSarah Maddox
A look at the fast-moving world of technology, the ways people interact with technology, and in particular how technology affects the way we communicate. I’m proposing that communication via technology is core to our experience of the world. We, as technical communicators, are in a very good position to grab the opportunities offered by this technology-rich world.
Are you concerned what your online reputation says about you? Have you applied for a job or a college, been rejected, and suspect your digital footprint is the culprit? Realizing that you have a digital footprint and reviewing it is the first step to improving your online reputation.
In this presentation, you will examine the idea of a digital footprint. You will learn how your digital footprint impacts your reputation overall. Finally, you will explore strategies to create an active, positive digital footprint that will enhance your overall reputation. This presentation is for anyone who has ever posted anything online.
In this presentation, you will learn about:
- Digital footprints both active and passive.
- Finding and assessing your digital footprint.
- Impact your digital footprint has on your reputation.
- Items employers and colleges do and don't want to see when reviewing your digital footprint.
- Strategies for creating a positive, active digital footprint.
The future *is* technical communicationSarah Maddox
A look at the fast-moving world of technology, the ways people interact with technology, and in particular how technology affects the way we communicate. I’m proposing that communication via technology is core to our experience of the world. We, as technical communicators, are in a very good position to grab the opportunities offered by this technology-rich world.
Are you concerned what your online reputation says about you? Have you applied for a job or a college, been rejected, and suspect your digital footprint is the culprit? Realizing that you have a digital footprint and reviewing it is the first step to improving your online reputation.
In this presentation, you will examine the idea of a digital footprint. You will learn how your digital footprint impacts your reputation overall. Finally, you will explore strategies to create an active, positive digital footprint that will enhance your overall reputation. This presentation is for anyone who has ever posted anything online.
In this presentation, you will learn about:
- Digital footprints both active and passive.
- Finding and assessing your digital footprint.
- Impact your digital footprint has on your reputation.
- Items employers and colleges do and don't want to see when reviewing your digital footprint.
- Strategies for creating a positive, active digital footprint.
WordPress for All - WordCamp Rochester 2019Andy McIlwain
I had the privilege of keynoting WordCamp Rochester this weekend. My talk, WordPress for All, was a reminder of how the web — and WordPress — came to be.
I am no longer the Technology Coordinator at Glenfield School, but please feel free to contact me on Twitter. This presentation is an introduction to Twitter for educators. @sammorra
University of Tennessee - Facebook and Twitter: Getting StartedMoxley Carmichael
Learn from Gavin Baker and Bob Wilson of Moxley Carmichael to use the power of social media to connect with your customers.
If the old adage "It's not what you know, it's who you know" is true, then the more people you know, the better. Learn fast easy ways to engage your audience to drive business results using these indispensable business tools.
http://www.moxleycarmichael.com
http://twitter.com/moxcar
http://twitter.com/gavinbaker
http://twitter.com/bobinmotion
http://bluestreak.moxleycarmichael.com
http://newstreak.moxleycarmichael.com
Can't wait for 2010? Here's a number of web design trends to prepare yourself already. Presentation for Boondoggle & Rabobank Corporate Communications.
WordPress for All - WordCamp Rochester 2019Andy McIlwain
I had the privilege of keynoting WordCamp Rochester this weekend. My talk, WordPress for All, was a reminder of how the web — and WordPress — came to be.
I am no longer the Technology Coordinator at Glenfield School, but please feel free to contact me on Twitter. This presentation is an introduction to Twitter for educators. @sammorra
University of Tennessee - Facebook and Twitter: Getting StartedMoxley Carmichael
Learn from Gavin Baker and Bob Wilson of Moxley Carmichael to use the power of social media to connect with your customers.
If the old adage "It's not what you know, it's who you know" is true, then the more people you know, the better. Learn fast easy ways to engage your audience to drive business results using these indispensable business tools.
http://www.moxleycarmichael.com
http://twitter.com/moxcar
http://twitter.com/gavinbaker
http://twitter.com/bobinmotion
http://bluestreak.moxleycarmichael.com
http://newstreak.moxleycarmichael.com
Can't wait for 2010? Here's a number of web design trends to prepare yourself already. Presentation for Boondoggle & Rabobank Corporate Communications.
Agile, Scrum, Lean Startup, Testy A/B, Zwinny Marketing, Lean Canvas, Agile Coaching, Test Driven Development, User Stories, BDD, SBE, ATDD, TDD po wrzucania do jednego kotła i odpowiednim zamieszaniu otrzymujemy…(?) Przepis na sukces… Lub wiele mitów i nieporozumień!
Sukces lub totalną porażkę naszego produktu…
Współczesne metody wytwarzania oprogramowania, nowoczesne technologie i narzędzia, masowy klient/odbiorca oraz dobrze wykwalifikowani, wszechstronni developerzy dają nam możliwości, o których nie mogliśmy marzyć jeszcze kilka lat temu. Niemniej jednak nadal popełniamy wiele błedów i nasze projekt raczej stosunkowo niezbyt często kończą sie spektakularnym sukcesem.
Być może jednym z powodów tej niedoskonałości w procesach wytwarzania oprogramowania jest niekoniecznie dobre zrozumienie wspomnianych wyżej metod i narzędzi. A jeśli o zrozumienie chodzi to myślę, że najelpiej zacząć od początku naszego procesu czyli od wymagań. I właśnie o tym jest ta prezentacja… Jeśli wydaje Ci się, że wiesz już wszystko na temat BDD i wymagań w Agile to… Pewnie jesteś w błędzie… Nie, nie twierdzę, że na tym wykładzie dowiesz się wszystkiego w tym temacie… Być może jednak dowiesz się o rzeczach, które nie są oczywiste i które realnie pomoga Ci w pracy.
Jeśli uważasz, że User Stories, BDD, ATDD i SBE nie mają sensu to… Zgadzam sie z Tobą i z chęcią powiem Ci dlaczego w Twoim kontekście im tego sensu brakuje (wspomożemy się w tym celu Cynefin Framework).
Mowa będzie o mitach związanych z User Stories, Specification By Example, Behavior Driven Development, różnicy pomiędzy wymaganiami a specyfikacją, Cynefin Framework oraz Continuous Delivery.
Presented at the Fort Bend Chamber, this expanded version of the original presentation contains strategies for engaging using Social Media and a glossary at the end with tools to use when starting out.
As always, contact Lach Mullen if you have any questions.
A session I am providing on Wednesday afternoon to the School of Media & Film at the University of Winchester, assuming zero knowledge, although they'll be plenty of theoretical knowledge at the very least!
There are many social networking tools for scientists that can be used to share information, engage the social network and move information about activities across the web. This presentation provides an overview of some of the tools available and how they can be used by scientists to expose their activities, manage their profile publicly and participate in the network.
Leslie Bradshaw // Online News Association // 9.13.08Leslie Bradshaw
In September 2008, I spent the morning training and learning from about 40 journalists at the Online News Association's annual conference. Topic du jour? How to use Twitter to live blog (as a journalist/reporter). At times, I fancy myself as both and have had a few great successes (WHCD, ISEF, et al.) Check it out and enjoy!
Teaching with Twitter - Presentation to educators on how to teach with Twitter.
Includes examples, case studies, links to resources, and teachers / social media experts to follow and learn with.
Sprinting for success - the story of an open source doc sprintSarah Maddox
What's a doc sprint and how can you run one of your own? I ran a three-day doc sprint for the Kubeflow open source community in July 2019. This short presentation describes the event and its outcomes, and gives some tips on running a successful doc sprint.
How does a technical writer build a super-productive relationship with an engineering team? This presentation shares some tips ranging from co-location (a fancy word for sitting together) to capitalising on your core skills as technical writer (a sure-fire way of becoming a valued member of the team).
Doc sprints: The ultimate in collaborative document developmentSarah Maddox
This session discusses how to plan and run a successful doc sprint. The result is high-quality documentation, happy customers, and an enhanced reputation for your tech comm team.
Atlassian User Group, AUG Wiesbaden, 25 October 2012Sarah Maddox
A presentation given at AUG Wiesbaden, entitled "Engaging your readers in the documentation: How and why with social media". Hosted by //SEIBERT/MEDIA.
Collaboration: A hands-on demo using Confluence wikiSarah Maddox
A Scriptorium webinar about technical communication, collaboration and Confluence wiki. This slide deck includes screenshots of the parts of the demo that were live on the wiki during the presentation.
Confluence as platform for technical documentationSarah Maddox
Presentation given in an Atlassian webinar, 12/13 April 2012. It's about Confluence wiki as an extensible platform, and how technical communicators can take advantage of the wiki's extensibility.
Jill Pizzola's Tenure as Senior Talent Acquisition Partner at THOMSON REUTERS...dsnow9802
Jill Pizzola's tenure as Senior Talent Acquisition Partner at THOMSON REUTERS in Marlton, New Jersey, from 2018 to 2023, was marked by innovation and excellence.
The Impact of Artificial Intelligence on Modern Society.pdfssuser3e63fc
Just a game Assignment 3
1. What has made Louis Vuitton's business model successful in the Japanese luxury market?
2. What are the opportunities and challenges for Louis Vuitton in Japan?
3. What are the specifics of the Japanese fashion luxury market?
4. How did Louis Vuitton enter into the Japanese market originally? What were the other entry strategies it adopted later to strengthen its presence?
5. Will Louis Vuitton have any new challenges arise due to the global financial crisis? How does it overcome the new challenges?Assignment 3
1. What has made Louis Vuitton's business model successful in the Japanese luxury market?
2. What are the opportunities and challenges for Louis Vuitton in Japan?
3. What are the specifics of the Japanese fashion luxury market?
4. How did Louis Vuitton enter into the Japanese market originally? What were the other entry strategies it adopted later to strengthen its presence?
5. Will Louis Vuitton have any new challenges arise due to the global financial crisis? How does it overcome the new challenges?Assignment 3
1. What has made Louis Vuitton's business model successful in the Japanese luxury market?
2. What are the opportunities and challenges for Louis Vuitton in Japan?
3. What are the specifics of the Japanese fashion luxury market?
4. How did Louis Vuitton enter into the Japanese market originally? What were the other entry strategies it adopted later to strengthen its presence?
5. Will Louis Vuitton have any new challenges arise due to the global financial crisis? How does it overcome the new challenges?
Exploring Career Paths in Cybersecurity for Technical CommunicatorsBen Woelk, CISSP, CPTC
Brief overview of career options in cybersecurity for technical communicators. Includes discussion of my career path, certification options, NICE and NIST resources.
New Explore Careers and College Majors 2024Dr. Mary Askew
Explore Careers and College Majors is a new online, interactive, self-guided career, major and college planning system.
The career system works on all devices!
For more Information, go to https://bit.ly/3SW5w8W
A little bird told me... about a good page in your user guide
1. A little bird told me… about a good page in your user guide Sydney CBD Technical Communicators 4 May 2011 Twitter in and around your documentation
2. About me @sarahmaddox Technical writer at Atlassian http://www.youtube.com/travellingworm http://www.linkedin.com/in/sarahmaddox http://www.flickr.com/people/31065906@N08/ http://ffeathers.wordpress.com http://www.facebook.com/#!/sarahmaddox.fb
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4. What is Twitter? Max 140 characters People really do tweet about lunch Show me
5. But that’s gobbledegook! Conventions add meaning, like @, RT and # Twitter linguistics and conventions
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8. Tweeting your release notes Ooo-er, did I tweet that? Bite-sized chunks Interactive Shareable On an iPhone
9. Live Twitter stream embedded into the page Tips via Twitter #ConfluenceTips Show me
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12. Fun stuff is at top and bottom of page Good solid, well-tested “how to” instructions in between Dragon Slayer pages
13. Live Twitter stream on the page Auto-tweeting link Dragon Slayer interactivity
Speaker’s notes: What’s in this presentation This session is all about using Twitter in and around your documentation. Tweeting the release notes Tips submitted to Twitter by all and displayed in the documentation. An example of a game wrapped around the documentation, plus interactivity via Twitter and forums: the Dragon Slayer documentation. We’ll also take a very brief look at other ways a technical communicator may find Twitter useful – outside the documentation. It’s not all about the doco! Let’s get started: See what Twitter is. Look at some of the linguistic conventions that have sprung up in people’s tweets. Tweet, right here, right now.
Speaker’s notes: Twitter Twitter is one of the main ways people share information. People send and read tweets on the web, their phones, Facebook, email, RSS, desktop apps... Anywhere, anytime. What is Twitter: Twitter is a web service that allows you to send short messages to anyone who is interested in reading them. You can sign up for a free account at http://twitter.com. Then just type in your message where Twitter asks “What are you doing?” and click “Update”. Bob’s your uncle, you’ve tweeted. T o read other people’s tweets, you “follow” the people. Twitter will send you the tweets of the people you are following. Why: Reach people where they are. One of the most magical aspects of Twitter is that people don’t have to go to Twitter.com to use it. People read tweets via email, via desktop widgets and apps, on their phones and so on. Short and sweet. People will read and absorb short, punchy messages. Fun.
Speaker’s notes: Twitter linguistics and conventions More complex tweets use accepted conventions: “ @” symbol to speak directly to another person e.g. in reply to their tweet. “ #” symbol to denote a particular topic. Called a “hash tag”. “ RT” means “re-tweet”. You are repeating someone else’s tweet because you like it. “ Tiny URLs” or shortened URLs, to reduce the number of characters in your tweet. 140 characters is the limit for the text in a tweet. You can get shortened URLs from various web sites like tinyurl, bit.ly, etc. Aah, metadata! That’s something we technical writers know and respect. How can we make use of these conventions?
Speaker’s notes: Twitter linguistics and conventions Tweet: How many Sydney tech writers are a-tweeting? #SydneyTechComm Search: http://search.twitter.com/search?q=SydneyTechComm
Speaker’s notes: Introducing the topic We know that companies are becoming more social. Engaged customers buy more, are more satisfied with the product, and are more likely to help each other. Similarly, engaged readers are more likely to keep coming back to the documentation, are more satisfied with the documentation, and will use the documentation as a tool to help each other. Documentation is the face of the company. People come to the documentation looking for answers. How can you make your documentation a living, interactive hub where people can come to find answers, talk to you, swap techniques and help each other? People are already discussing us and our documentation via Twitter and other social media. Let’s join the conversation, see what they’re saying, and show them that we care.
Speaker’s notes: Twitter as medium for release notes Each tweet: Reflects a major point in the release notes. Links to the "real" release notes. Contains a hash tag to tie the tweets together. Why use a #-tag? It provides a way for readers at any time to see a collection of such related tweets. A collection of release highlights is… the release notes. That’s how we use Twitter as a medium for our release notes. Ta da ♪ ♫ Also in the above slide: People have re-tweeted our tweet. Other people have added extra tweets using our has tag – one in Dutch! A screenshot of the same Twitter stream on an iPhone. Small chunks of information (tweets) are: Easy to digest. Shareable. Interactive and conversational. Useful for drawing people to the documentation. Is there a chance people will add unfavourable information to your stream? Oh yes! But that’s all part of it. It’s up to you to respond. Keep the conversation going.
Speaker’s notes: Tips via Twitter We encourage readers to submit hints and tips via Twitter. The #-tag is the key. For our product called Confluence: #ConfluenceTips For JIRA: #JIRATips Take it a step further: We have embedded the Twitter stream into a documentation page. So people can see the tweets out there in the Twittersphere. They can also see them in the documentation. What’s more, they can see their own name and tweets in our documentation!
Speaker’s notes: The Dragon Slayer – the problem We provide a number of products that can work together to provide a useful, pleasing development environment: bug tracker, agile project management tool, wiki, gadgets, source repository navigator and continuous integration tool, all tied together by a unified user management and single sign-on tool. But installation and configuration are complex: The applications were not originally designed to work together. The applications were developed at different times by different teams, some not even Atlassian. The points of integration are varied, some quite deeply embedded in the product and others simply a gadget. We use newly emerging technologies, such as OpenSocial gadgets, which change as we develop on top of them. So the Dragon Slayer documents have a four-fold purpose: Lead you through the installation and configuration of a unified suite. Demonstrate the cool integration possibilities, by showing an example of each type. Highlight to us the steps required and the pain points that we should address first. Allow us to track the improvements in the procedure itself. Convert the pain to fun. Documentation is a good way of fixing a painful procedure in the short term. Because this procedure is so painful, we decided to turn it into a game and make it fun.
Speaker’s notes: Dragon Slayer – the game The game: 9 stages Charlie starts out with very little clothing or other accoutrements. Actually, he’s naked, and has just a staff. “ Charlie” is the nickname for the dude in the Atlassian logo. As the reader works their way through the steps, Charlie acquires a piece of armour or a bigger weapon. The rewards: Charlie acquires clothing and armour. The person feels part of a community of “dragon slayers”. Camaraderie and contact with Atlassian. The person gets a difficult task done by following step-by-step, top-down instructions. Sense of achievement, conquering the dragon and telling everyone else how much they have managed to do too. Fun. T-shirt.
Speaker’s notes: The Dragon Slayer pages Format: Fun stuff is at top and bottom of page. In between is solid, well-tested “how to” information.
Speaker’s notes: Dragon Slayer interactivity Interactivity: Tweet directly from the wiki page. Real-time display of tweets on the page. Link to Twitter for people who want to follow the other dragon slayers via the Twitter web interface. Link to forum, where people can meet other dragon slayers and help each other. The Atlassian support team also monitors the forum and helps with problems.
How to add a hyperlink to your page, that suggests some words for people to tweet.
Speaker’s notes: Dragon Slayer Twitter stream People love a game. The suggested tweets are funny, in context and a call to arms. Other people join in – more hijacking of the twitter hash tag. When I got into the office on the first day after publishing the Dragon Slayer documentation, I saw the Twitter stream and thought, “ Wow, people are actually doing it. They’re doing the dragon quest and tweeting all over the show!” It was an awesome feeling!
Speaker’s notes: There’s more to Twitter This session was all about using Twitter in and around your documentation. But there are other ways to use Twitter as a technical writer: Conversation with people all over the world. Swapping information with other technical writers. Fun Twitter chat.
Speaker’s notes: Tech comm chat on Twitter Twitter chat is what happens when a group of people get together at the same time on Twitter and chat about a given subject. They use tweets as the medium for their utterances. There’s a group of people that get together regularly to chat about technical communication. We use the hash tag #tcchat. Next session: Thursday 5 May at 11am, Sydney time. (The organiser is in California. For them, it’s 6pm on Wednesday 4 May.) Topic for this session: Making Docs More Interactive and Interacting with Customers” Join us!
Speaker’s notes: How to join the #tcchat session How? Sign up for a Twitter username. Be at your desk at 11am tomorrow (Thursday 5 May). Do a Twitter search for #tcchat. Read the tweets. Go to your own Twitter home page and tweet “Hallo, I’m Sarah in Sydney #tcchat” or something similar (if you want to). Tweet your contribution to the topic (if you want to).