'A Journey of Change' by Anna de Siun (Presentation from Dublin Community Hospital Network, August 2014) (DCN11)

1. Anna de Siún,
National Development Co-ordinator, Residential Care
A Journey of Change
Building a community dedicated to continuous quality
improvement in EOLC in residential care centres

2. What is it?
• Strengths based initiative
• Builds on work already undertaken.
• Provides RCCs with the tools and skills needed to conduct continuous review
and reflection on EOLC.
• Identifies what is being done well and areas where further development
needed.
• Supports RCCs to develop skills to manage and implement change where
needed.
• Facilitates RCCs to identify and access the resources most appropriate to their
needs.
• Become part of a community committed to ensuring that each
person living in residential care in Ireland is supported to live and die
with dignity.
• Participating centres will be presented with a certificate each year
from the Irish Hospice Foundation in recognition of their
commitment to excellence in EOLC.

3. How does it work?
Building Excellence
Building Excellence
Growing Excellence
Strengthening
Excellence

4. Building Excellence
• Become part of a community supported by the on-line learning and
support network.
• Regional On-line Meetings
• Regular bulletins regarding best practice in EOLC.
• Webinars
• Depository of up-to-date information on EOL education and resources
• Receive the EOLC Toolkit for RCCs.
• Receive an EOLC Resource Pack.
• Cost: €250.
• Annual membership to network, €250 per annum thereafter.

5. Growing Excellence
• Receive the EOLC Toolkit and Resource Pack.
• Training on facilitating structured review meetings after the death of
a resident.
• Training and guidance on accessing and using resources and tools
necessary to meet identified EOLC needs.
• Receive phone and e-mail support.
• Receive discounted What Matters to Me staff development
programme.
• Membership to the on-line learning and support network.
• Cost: €500
• Annual membership to network, €250 per annum thereafter.

6. Strengthening Excellence
• An entire continuous quality improvement cycle supported each step
with on-site facilitation from IHF.
• Opportunity to look in-depth at their current EOLC practices and
systems.
• Supported to develop and implement individually tailored change
projects.
• Optimum use of resources to meet their unique EOLC needs.
• New set of transferable skills in change management/CQI.
• Platform to share learning and best practice.
• Cost: 1,000
• Annual membership to network, €250 per annum thereafter.

7. Where to now?
• Programme launch September 2014
• What can it offer me?
• Contact us!