The document is a cover letter and resume submitted by Agnes Florenzani for a job application. The cover letter indicates that Agnes has the qualifications and skills for the position based on her background in reception, order entry, invoicing, export/transportation forms, customer inquiries, accounts payable/receivable, and credit references. The resume provides further details on Agnes' work history in office administration, customer service, accounting, and reception roles, as well as her education and skills in English, Italian, French, Microsoft Office, and accounting procedures.

1. Agnes Florenzani (905) 850-0519
66 BlaineCourtWoodbridge. Ontario L4L 7V1
To whom itmay concern
My traininghas provided me with the qualifications and skills required for beingsuccessful in a position with your
company. My background includes;reception,order entry, invoicing,transportation forms,export forms to the
U.S., Europe and Asia. Dealingwith customer inquiries,and solvingany concerns.Accounts payables,receivables,
collections,and creditreferences review and set up
Meeting with you as soon as possiblewould be a great opportunity to further discussmy qualificationsand howI
can contribute to your company.
Thank you for takingthe time, and interest in my application.
Yours truly,
Agnes Florenzani
References: NicoleSnatinsky / Controller Nicole.snatinsky@sympatico.ca

2. Agnes Florenzani (905)850-0519
66 Blaine Court Woodbridge. Ontario L4L 7V1
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JOB OBJECTIVE
My objective is to be an excellent addition for any firm. I strivefor excellence. I am a dedicated and hard working
person. I take pridein everything I do and stress for perfection. I have a successful track record n all my
placements. My employers have commended that I play an importantpart in their firm. I treat business in a very
positiveand productive way, both in a team and self structured environment.
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WORK RELATED SKILLS
Officeadministration,order entry, accounts payables and receivables,customer service,invoicing,freight
documents, export documents, preparingsamplelines with pricelists,reception,filing,typingletters, banking,
faxing,all administrativerolls and anythingitentails .
COMMUNICATIONAL SKILLS
English written, and spoken
Italian spoken somewritten
Understandingand some spoken French
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WORK HISTORY
HD Supply Canada creditand collections 2008 - present
1456875 Ont. Ltd. Invoicing/shipping& export documents,
A/P, A/R, bank deposits,reception
Researchingand opening new accounts 2000-2008
Royal Plastics order desk/customer service/invoicing
Bookkeeper assistant 1990-1999
Hussmann Food Reception, administrativeassistant 1980-1989
Finecraft Office Manager/ President's assistant 1982-1989
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EDUCATION & PROFESSIONAL DEVELOPMENT
St Basil's Collegeschool - SSGD and 3 yr office/accounting procedure certificate
Seneca college - word perfect, and excel certificates
Hobbies, Skills, and Interests:
Reading, Music,Traveling,Baking