The document is a curriculum vitae for Ntsielehi Mokobocho that outlines her personal details, career objectives, skills, educational background, and work experience. It details that she has a Certificate in Small Accommodation Establishment Operations from SA College for Tourism and a Diploma in Business Management from Lerotholi Polytechnic. Her work experience includes positions as a pension officer, market researcher, receptionist at The Legal Voice Ltd and LesothoSun Hotel AndCasion, and current role as an Admin Assistant at The Legal Voice Ltd. She provides two referees to contact for references.

1. Curriculum vitae
Ntsielehi Mokobocho
06/05/2015

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Curriculum Vitae- Ntsielehi Mokobocho
PERSONAL DATA
NAME: Ntsielehi Mokobocho
Postal Address: P.O Box 9312, Maseru 100
Contacts: Cell: (+266) 58514935 Alt +26663604778
Email: mntsielehi@gmail.com/ mntsielehi@yahoo.com
Marital Status: Single
___________________________________________________________________
CAREER OBJECTIVES
To be the best executive secretary motivatedandgoal orientedat all lines of
management.
SKILLS

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 Customer service
orientantation
 Team player  Flexibility
 Opera System,Ms
Word, power point
and excell
 Time Management  Influential(sales
ability)
 Information
collectionand
management
 Problem solving  Good interpersonal
and
communication
skills
Courses attended
The Legal Voice Ltd:
1. Workshop in Maseru on “Reaching Greater Heights through service excellence
“on March 2012.
2. Workshop in Thaba Bosiu on “Engaging on the next gear while striving for
excellent service delivery” on the 26 to 28 April 2013

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EDUCATIONAL BACKGROUND
INSTITUTION GRADE YEAR OF COMPLETION
SA College for Tourism Certificate in Small
Accommodation
Establishment
Operations
2010
Lerotholi Polytechnic Diploma In Business
Management
2009
Sefika High School COSC 2005
WORK EXPERINCE
Ministry of Finance and development Planning -February tojuly 2007:
Worked as a pension officer.
My duties wereas follows:
Preparations of Pensioners lists in Lesotho
Determining a list of uncollected fromdifferent postoffices
Calculating total gratuities’ due to pensioners.
2.Basotho enterprises development corporation:July toAugust 2010
Worked as a market researcher.
My Duties were;
 To collect information small enterprises in Lesotho

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3.The Legal voice Ltd:January January 2011 toAugust 2013
Worked as a receptionist.
My Duties were;
 To manage the office reception
 To welcome visitors, clients and prospectiveclients
 To provideinformation to prospectiveclients as well as clients of the Legal
Voice Ltd.
 To capture data about the Legal Voice Ltd clients on radical(systemused to
storeclients information)
 To answer incoming calls and make outgoing calls on behalf of the Legal voice
associates.
 To distribute mail to all staff.
 To control staff clock sheets, movements sheets, and keep record of all
persons who visited the office on daily basis.
 To verify clients payments status by going through the schedules. receipt
books or even the information provided by the clients company that have
organized the stop order method of payments.
 To collect money fromclients paying on daily basis and balance the books at
the end of each day.
 To help prospectiveclients fill in membership forms as the join the company.
 To call companies that havestop order facilities with The Legal Voice every
month as to make surethat payment are done and cheques collected.

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 To providemonthly reportto The Legal Voice head office about the totals
paid by each governmentdepartment the Legal Voice has clients with.
 To listen to clients complaining and help them fill in complaints forms
 Arranges boardroomfor meetings.
 Make appointments for the administrator.
 Take minutes in meetings.
4.LesothoSunHotel AndCasion(August 2013-October 2013)
Worked as a receptionist
My Duties are;
 To welcome guests and help them check in and check out.
 To help them with payments and convertdollars to Maloti.
To provideinformation about the hotel and the surrounding area.
 To make banking end the end of each shift.
 To capture clients information and storeit using Opera system.
5.The Legal Voice Ltd(November 2014-Tillpresent……………..)
Working as a Admin Assistant
My duties are;
To collect subscription fromclients.
To file document administration documents.
 To capture data about the Legal Voice Ltd clients on radical(systemused to
storeclients information)

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 To provideinformation to prospectiveclients as well as clients of the Legal
Voice Ltd .
 To providereferral letters to clients reffered to chambers.
 To check clients payment status on radical or on schedules.
 To attach loaded forms , on radical
 To welcome visitors, clients and prospectiveclients and to manage the
reception area
 To welcome visitors, clients and prospectiveclients
 To provideinformation to prospectiveclients as well as clients of the
Voice Ltd.
Referees;
1. Fumane Oprah Koaatsa 2.Mr Kekeletso Raleche
Director of Training LACTURE
The Legal Voice Ltd LESOTHO COLLEGEOF EDUCATION
PrivateBag A45 Maseru Maseru 100
Email:oprah@lagalvoice.co.ls Email :kraleche@gmail.com
Cell: +266 57033003 Cell:+266 63557914
TEL: 22311060 TEL:22314980