The document details the development of a SaaS-based credential management system designed to streamline the credentialing process for hospitals, addressing delays in physician referencing and privilege delineation. It highlights a customizable solution featuring a pluggable architecture and tools like a form builder and real-time dashboards for recruiters. Key benefits include increased efficiency for hospital staff, improved user experience, and the ability to cater to a diverse user base.

1. Calibri, 20, Bold
Healthcare Application Development
A Credential Management System For Hospitals
A SaaS based comprehensive credentialing solution reduced delays for
medical staff referencing significantly
Situation Harbinger Solution
 A US based mid size ISV in HR domain had
many large hospitals as their customers.
These hospitals were facing various
bottlenecks in the lengthy and time
consuming credentialing process consisting
of physician referencing and delineation of
privileges.
 The company wanted to be the first to enter
the market with a solution to streamline the
credentialing process for the hospitals.
 Developed a customizable and configurable SaaS based
solution to automate the credentialing process of a
hospital
 Built a pluggable component based architecture where
most of the features being exposed as WCF (Windows
Communication Foundation) services to integrate with the
existing systems
 Developed a form builder tool, which can easily build
visually appealing forms compatible with mobile devices.
Utilized digital signature tool in forms to validate the
authenticity of forms filled by candidate
 Implemented dashboard view for recruiter to view status
in real time, send follow up mails to pending forms, assign
candidates to recruiters and compare reports
Challenges
 System needs to cater diverse and varied
credentialing processes followed in hospitals
 Integration with existing applications of client
so that these features can be plugged-in as
part of other existing applications or offered
as independent application.
 Form creation and maintenance of diverse
and complex forms needed for hospitals
 Enable recruiter to view real time status of
candidate’s credentialing process
Tools & Technologies
 ASP.Net MVC 4
 SQL Server 2008
 Jquery, Java Script, WCF, AJAX
 Supersignature
 Infragistics
Benefits
 Enabled client to cater to a wider user base with a
customizable and configurable system
 Improved reusability and less maintenance required with
same code being used to enhance existing products and
also being offered as independent offering
 Bolstered up hospital staff efficiency levels with reduced
turn-around time for form maintenance and creation
 Enhanced user experience with a one-stop view and
helped recruiters achieve greater productivity with real
time notifications and reminders
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