The document provides a summary of K.RAGAVENDRA REDDY's experience as a Senior Software Engineer - QA. He has over 7 years of experience in manual testing of healthcare and web applications. Some of his skills and responsibilities include executing test cases, analyzing test results, interacting with development teams, using test management tools like Quality Center and TFS, and leading defect resolution calls. He has worked on desktop, web and mobile applications for clients in the UK and US across various domains like healthcare, ecommerce and education.

1. K.RAGAVENDRA REDDY
E-Mail: raghukandadi@gmail.com
Mobile: +91 - 9959547434
Summary
• 7.3 Years of Experience in Manual Testing.
• Proficient in manual Testing and working with Healthcare, and Web Applications.
• Experience in “Facets” testing in healthcare domain.
• Having experience in Mobile testing.
• Experienced in User Interface, Functionality and Regression testing and involved in
writing and executing test cases and interactions with the development team.
• Experience in various testing process including Black box testing.
• Experience in Synchronizing testing between application server and Database
servers.
• Experience in installation testing of a product in different servers.
• Well aware of Quality Process and the phases involved in Software Development Life
Cycle and Testing Life Cycle.
• Worked on Crystal Reports for Report generating and data verification.
• Worked on Test Management tools like Quality Center, Test Director, SpiraTeam
and TFS (Team Foundation Server 2012).
• Worked on Quality Center 10.0 and 11.0 for Test case Preparation using BPT
concepts and Defect Reporting.
• Working experience in Mac Safari OS for Compatibility testing.
Experience
• Working as Sr. Software Engineer – QA for ValueLabs since October 2010 to Till Date.
• Worked as Software Engineer - QA for INTEQ Software Pvt Ltd since January -2008 to
October 2010.
Skill Set
• Operating Systems : Windows 98/ 2000, XP and Windows 07.
• Languages Known : C++, JAVA and HTML

2. • Frame Work : .Net.
• Database : MS SQL Server 2005 and MS Access.
• Defect Tracking Tools : Quality Center and Test Director.
Qualification
• Completed Masters in computer application from C.M.R College of Engineering and
Technology (J.N.T.U) in 2007.
Projects
Organization: Value Labs
Project #1 : Andromeda
Client : Andromeda, UK
Duration : Apr’14 to till date
Type : Desktop and Web Application
Description:
Rameses is an easy to use Windows based Point of Sale (POS) system that enables customers
to manage all aspects of their restaurant – Order Taking, Driver Management, Reporting,
Stock Control and Labor Management. We have bolt on modules for SMS messaging, credit
card processing and GPS driver tracking. Rameses comes in levels, ‐ Core, Pro and Enterprise,
to meet the needs of smaller, medium and chain operators. Andromeda offer two main
solutions for their customers – ACS Integration that allows 3rd party providers and portals to
place orders direct to the Rameses POS, and Andromeda Online ordering that provides a
branded web and mobile site for our customers to gain extra orders.
Responsibilities
• Understanding the product and features, Execution of Test Cases.
• Involved in various testing processes of application, right from smoke testing,
functional testing and application testing.
• Analyze Test Results.

3. • Analyze the new change request sent by client and provide the time estimates for test
case preparation.
• Providing the time estimates for testing the new features and Regression features.
• Interacting with onsite QA team/ testers for blocked issues.
• Used TFS as Test Management.
• Giving Induction trainings over project to the new joiners
• Coordinating with leads/managers at onshore and offshore for smoother process over
application building in several complex scenarios.
• Leading the defect calls with onsite development team.
• Handle the status calls held with clients in daily basis and Weekly basis.
Environment: Firefox, IE, Chrome and Mobile browsers, SQL Server.
Projects
Organization: Value Labs
Project #1 : HMH (Houghton Mifflin Harcourt)
Client : MEplusYOU, USA
Duration : Jan’13 to Apr14
Type : Web Application
Description:
Houghton Mifflin Harcourt is an educational and trade publisher in the United States. It is a
global learning company with the mission of changing people’s lives by fostering passionate,
curious learners. HMH’s interactive, results-driven education solutions are utilized by 60
million students in 120 countries, and its renowned and awarded novels, non-fiction,
children's books and reference works are enjoyed by readers throughout the world.
http://hmhco.com/ is an e-commerce web application and it is one of the top 100000 sites in
the world and is in the Publishing category. Where end user can get education articles, books,
comics, novels, from various segments like Educators, Assessment Professionals, Parents,
Kids and Teens. User can select any products from the list by adding to Cart and can purchase
online using online payment system.
Responsibilities
• Understanding the product and features, Execution of Test Cases.

4. • Involved in various testing processes of application, right from smoke testing,
functional testing and application testing.
• Analyze Test Results.
• Analyze the new change request sent by client and provide the time estimates for test
case preparation.
• Providing the time estimates for testing the new features and Regression features.
• Interacting with onsite QA team/ testers for blocked issues.
• Used SpiraTeam for Test Case creation.
• Used SpiraTeam for bug reporting / tracking
• Giving Induction trainings over project to the new joiners
• Coordinating with leads/managers at onshore and offshore for smoother process over
application building in several complex scenarios.
• Leading the defect calls with onsite development team.
• Handle the status calls held with clients in daily basis and Weekly basis.
Environment: Firefox, IE7 or above, Chrome and Safari, Oracle, IIS 6.0.
Organization: Value Labs
Project #2 : WebMD-Medscape
Client : WebMD, USA
Duration : Oct’10 to Jan’13
Type : Web Application
Description:
www.medscape.com from WebMD is a network of professional portals help physicians and
healthcare professionals deepen their clinical knowledge, gain insight into medical opinion,
and stay current on medical and scientific research and findings, patient care and the latest
treatments. Our professional services are designed to take into account a physician's needs
and time constraints. The WebMD Professional Network is the leading provider of online
continuing medical education, offering activities in a variety of interactive formats.
Modules in Medscape:
MPC:
Medscape site is used for Physicians and Non-Physicians to have discussions with each other
related to their own professions by creating Discussions and post the discussions to other
professions even. This is same like Social networking site.

5. Promotional Products:
The products which are used post the data to live environment to the targeted users using the
below admin Tools:
1. Gift Manager
2. Campaign Manager
3. IPP (Invitation Program Platform)
Responsibilities
• Understanding the product and features, Execution of Test Cases.
• Involved in various testing processes of application, right from smoke testing,
functional testing and application testing.
• Analyze Test Results.
• Analyze the new change request sent by client and provide the time estimates for test
case preparation.
• Providing the time estimates for testing the new features and Regression features.
• Interacting with onsite QA team/ testers for blocked issues.
• Used Quality Center 10.0 and 11.0 for Test Case creation using BPT concepts.
• Used Quality Center 10.0 and 11.0 defect tracking tool for bug reporting / tracking
• Giving Induction trainings over project to the new joiners
• Coordinating with leads/managers at onshore and offshore for smoother process over
application building in several complex scenarios.
• Leading the defect calls with onsite development team.
• Handle the status calls held with clients in daily basis and Weekly basis.
Environment: Firefox, IE7 or above, Chrome and Safari, Oracle, IIS 6.0.
Organization: INTEQ Software Pvt Ltd
Project #3 : EZ-EDI
Client : MZI Healthcare Inc.
Duration : Mar’09 to Oct’ 2010
Type : Web Application
Description:
EZ-EDI literally means the Easy Electronic Data Interchange system with a comprehensive
set of functionality.

6. EZ-EDI is a separate module that transfers data between EZ-CAP and other systems such as
a provider billing system or a healthplan eligibility system. In data transfers between EZ-CAP
and other systems, the data transfer process either inloads externally generated information
into EZ-CAP or outloads selected records from an EZ-CAP database for transmission to
another system.
EZ-EDI’s inload modules allow you to enter data into EZ-CAP quicker and more accurately
than by manual data entry, without the need for paper input documents. The outload modules
are designed to transfer updated HIPAA EDI business transactions information to an electronic
data clearinghouse where participating providers can perform on-line inquiries from their
offices. Inload Modules to transfer information into EZ-CAP, you must submit a formatted
ASCII text file to one of EZ-EDI’s inload modules. EZ-EDI validates the input file, updates the
EZ-CAP database, and generates a report of accepted and rejected transactions.
Select the desired records that are in ASCII text file format to inload the data into EZ-CAP.
Outload Modules Use the outload program to extract data to be converted into an ASCII text
format and outloaded. For the Provider’s module, the outload program maintains a list of
participating providers for the clearinghouse. EZ-CAP automatically tracks the particular
records selected for each outload. EZ-EDI also provides alternate choices for selecting records
for outloading. After EZ-EDI creates the outload file, you can transmit this file electronically to
the appropriate destination, described in the Paid claims section.
Responsibilities
• Understanding the product and features, Execution of Test Cases.
• Involved in various testing processes of application, right from smoke testing, functional
testing, application testing, integration testing, performance testing, stress testing and
helped in the process of user acceptance testing for various new and existing clients.
• Analyze Test Results.
• Interacting with Development team for blocked issues.
• Installation of an application once received the build.
• Used Test Director defect tracking tool for bug reporting / tracking
• Giving Induction trainings over project to the new joiners
• Coordinating with the developers and development leads/managers for smoother
process over application building in several complex scenarios.
Environment: IE7 or above, SQL Server 2005, IIS 6.0.

7. Organization: INTEQ Software Pvt Ltd
Project #4 : EZ-CAP
Client : MZI Healthcare Inc.
Duration : Jan’08 to Mar’09
Type : Web Application
Description:
EZ-CAP is a fully integrated system that supports and manages day-to-day business
operations of healthcare organizations such as HMOs, MSOs, PHOs, IPAs, specialty service
organizations, medical groups, hospitals and government sponsored health plans. It has over
16 integrated modules including Benefit Enrollment and Eligibility administration, Claims
processing and Adjudication, Authorizations, Capitation, Case Management, Internet
Connectivity.
EZ-CAP literally means the Easy Claims Administration and Payment system with a
comprehensive set of functionality including, eligibility and benefit tracking, provider
maintenance and fee schedules, claims, authorizations, HIPAA ANSI EDI and referrals.
The main application is written with Gupta SQLWindows and is client server based application.
It requires client installations at every place. The clients need to install new updates and the
organization faces high maintenance cost. In order to be competitive and meet the customer
expectations the management felt that product enhancement, modifying the existing features
and migration to new technologies is of prime importance.
As a result it is decided to move away from Gupta and transition the product fully into Visual
Studios 2005.net and SQL Server 2005 database. The current .NET Migration project will
improvise on its current capabilities and features suiting to the different business lines HMOs,
PPOs and POSs and make the product HIPAA compliant. The .Net application will follow
browser based architecture.
Responsibilities:
• Understanding the product and features, Execution of Test Cases.
• Involved in various testing processes of application, right from smoke testing, functional
testing, application testing, integration testing, performance testing, stress testing and
helped in the process of user acceptance testing for various new and existing clients.
• Analyze Test Results.
• Interacting with Development team for blocked issues.

8. • Installation of an application once received the build.
• Worked on Crystal Reports for Report generating and data verification.
• Used Quality Center defect tracking tools for bug reporting / tracking
• Giving Induction trainings over project to the new joiners
• Coordinating with the developers and development leads/managers for smoother
process over application building in several complex scenarios.
Environment: IE7 or above, SQL Server 2005, IIS 6.0.