The document describes the challenges faced by the author in their first week as the new Managing Director of a real estate company. Key issues included: 1) Attending a new employee interview alone on short notice after the scheduled interviewer was absent, as the author had no sales interview experience. This highlighted a lack of backup plans and training for interviews. 2) Meeting with department leaders elicited little feedback, as some saw the author as new and lacking authority compared to the long-tenured Chairman. Defining leadership roles and gaining buy-in for the author's position was needed. 3) Employees who initially provided no ideas were reluctant to share with the author due to only working together briefly and perceiving