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This document appears to be a student assignment cover sheet and paper for a course on XYZ Construction INC. Information Systems. It includes an introduction on planning for technology in construction companies, highlighting areas like cost management, scheduling, and customizing offerings. It also briefly discusses implementing technology systems or changes, evaluating technology, and international measurements. The paper references several other sources and is submitted by Angela Austin for grading.
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- 1. <Course ID Number> <Instructor> <Course Title> <Assignment Number or Title> XYZ Construction INC. Information Systems NORTHCENTRAL UNIVERSITY ASSIGNMENT COVER SHEET Student: Angela Austin-Knight Academic integrity: All work submitted in each course must be your own original work. This includes all assignments, exams, term papers, and other projects required by your instructor. Knowingly submitting another person’s work as your own, without properly citing the source of the work, is considered plagiarism. This will result in an unsatisfactory grade for the work submitted or for the entire course. It may also result in academic dismissal from the University. <Add student comments here> Faculty Use Only <Faculty comments here> <Faculty Name> <Grade Earned> <Date Graded> <Course ID Number> SKS70008 <Instructor> Dr. J. Burchell <Course Title> Doctoral Comprehensive Strategic Knowledge Studies <Assignment Number or Title> 6
- 2. By Angela Austin Northcentral University SKS70008-6 Dr.J.Burchell 02/23/2014
- 3. Introduction: XYZ Construction INC. Information Systems
- 4. XYZ Construction INC. Information Systems Planning for Technology: Information Technology can be applied to various functions of the construction company, the major areas could be highlighted as: • Information of cost management can predict events and event chains. Prediction models supporting ERP systems help construction companies optimize with great accuracy costs in the future. • Scheduling, project specification, designing, cost management; etc. can be done in real time with updated information. This can be achieved using well set information systems. • Minor modification in detailing of project constituents can change the complete acceptability of the project.With systematic input systems, these modifications can be done and immediate results extracted to provide multiple options for the clients. Since the decision time taken by clients is narrow, this requires companies to be not only proactive but responsive also. • Fund management, especially in contingency, situations is decisive for the success of organizations. One needs to be able to hedge changes in costs in the future and incorporate the same in project management. (homework@onlineassignment.net, 2014)
- 5. • Effective cost management benefits can be forwarded to customers in the form of enhanced services or reduced pricing thus leading to increased customer satisfaction. • Increased competency as a result of availability of all information leads to increased employee efficiency.This can be mapped by the change in perception of service quality. • With the implementation of technology in business integration, the construction firm can customize its offerings to the clients.This will lead to repeat contracts and referrals. • New market can be developed due to increased efficiency and responsiveness of the firm received due to integration with its stakeholders. XYZ Construction INC. Information Systems
- 6. Quantitative Techniques 1. Planning forTechnology 2. Implementing aTechnology System or Change 3.Technology Evaluation and Control XYZ Construction INC.InformationSystems
- 8. 2. Implementing aTechnology System or Change Web 1.0 Banner ads Uploading media to a Web site Downloading music Artist producing promo songs Print encyclopedias Personal Web sites Domain name squatting Buying books online Bookmarks Outsourcing Web 2.0 Keyword ads Uploading and tagging media Renting movies Artist giving away albums Wikipedia Personal blogs Search engine optimization (SEO) Writing and publishing online Really simple syndication (RSS) Crowdsourcing
- 10. Benchmarking
- 11. 3.Technology Evaluation and Control
- 12. International Measurements XYZ Construction INC. Information Systems Contract Law & Legal Factors International MonetaryTransactions International Laws
- 13. Primary Measures of Performance– *Traditional Financial Measures • Return on investment (ROI) • Earnings per share (EPS) • Return on equity (ROE) • Operating cash flow • Free cash flow *Shareholder • Shareholder value • Economic value added (EVA) • Market value added (MVA) *Balanced Scorecard Approach • Financial • Customer • Internal business perspective • Innovation and learning
- 14. XYZ Construction INC. Information Systems XYZ CONSTRUCTION INC. Information Management systems &QuantitativeTechniques FROM PRIVATETO PUBLIC
- 15. References Buhl, U. (2012). Business and Information Systems Engineering: A Complementary Approach to Information Systems - What We Can Learn from the Past and May Conclude from Present Reflection on the Future. Journal of the Association for Information Systems, 13(4), p236-253. 18p. Retrieved from NCU Library, classroom reference Web site: https://learners.ncu.edu/Course Room/Default. aspx?course_code=SKS7000-8&learner_course_id=333305 homework@onlineassignment.net. (Ed.). (2014). Business Integration & Evaluation [Slide Share]. Retrieved from slideshare.net Web site: http://www.slideshare.net/online assignment/management-assignment-help-by-online assignment.net# . Jiang, James J.; Klein, Gary; Carr, Christopher L.. (2002). Measuring Information System Quality: SERVQUAL from the Other Side. MIS Quarterly, Jun2002, Vol. 26 Issue 2, p145-166, 22p Jiang, James J.; Klein, Gary; Crampton, Suzanne M (2002). A Jiang, James J.; Klein, Gary; Crampton, Suzanne M (2002). A Note on SERQUAL Reliability and Validity in Note on SERQUAL Reliability and Validity in Love, P., & Holt, G. (2000). Construction Business Performance Measurement: the SPM Alternative. Business Process Management Journal, 6(5), 408. Retrieved from Emeraldinsight.com Web site: http://www.emeraldinsight.com/journals.htm?articleid=843462 XYZ Construction INC. Information Systems
- 16. References Pearson Learning Solutions. (Ed.). (2012). Executive Concepts in Business Strategies (custom Edition ed., Vol. 2). Retrieved from Vitalsource.com: http://online.vitalsource.com/#/books Petter, S. (2012). The Past, Present, and Future of "IS Success". Journal of the Association for Information Systems, 13(5), p341-362. 22p. 6 Charts. Retrieved from NCU Library, Classroom Reference Web site: http://learners.ncu.edu/CourseRoom/Default.aspx?course_code=SKS7000-8&learner_course_id=333305 Porter M.E., & Miller V. (1985). How information gives you a competitive advantage. Harvard Business Review (July- August):Pg.149-160 Samaranyake, Premarante (2009). Business process integration, automation, and optimization in ERP; Integrated approach using enhanced process models. Business Process Management Journal. Bradford. Vol15, Iss 4; Pg 504. Singh,J (1995). Journal of Business Studies, Vol26, No.3, pg.597-619, Palgrave Macmillan Journals. Stable URL http://www.jstor.org/stable/155563 Wheelen, T., Hunger, D. (2008). Strategic Management & Business Policy, 11th ed. Prentice Hall, Inc. Retreived from : http://wps.prenhall.com/bp_wheelen_smbp_11/69/17698/4530690.cw/index.html White, Mark (2007). InformationTechnology: A Mandatory Role in Construction Project Management. Cost Engineering. Morgantown. Nov,Vol. 49, Iss. 11; pg. 18, 2 pgs XYZ Construction INC. Information Systems
Editor's Notes
- Successful businesses are those that manage with an integrated strategy, conduct regular self-assessments using both qualitative and quantitative techniques, provide solid leadership, and incorporate state-of-the-art information management systems. The purpose of this section is to provide an overview of the essential business management functions. The activities require you to analyze several essential business integration and evaluation functions using a practical case-based scenario. Assignment 6 Information Systems The owners of XYZ Construction Inc. realize that they need to modernize their technology and information management systems within the company in order to make the organization more attractive for its IPO. Additionally, the owners see a value in using quantitative techniques to measure customer satisfaction, service quality, Equal Employment Opportunity (EEO) workforce compliance, and new market evaluation. Specifically, the company owners want you to describe and analyze the steps needed to plan, implement, evaluate, and control new technology that will enable them transform from a privately-held regional company to a publicly-owned international company. Activity Resources: Review Chapter 14 in the SKS 7000—Executive Concepts in Business Strategy textbook.Bélanger, F., & Crossler, R. E. (2011). Buhl, H. U., Müller, G., Fridgen, G., & Röglinger, M. (2012). Petter, S., DeLone, W., & McLean, E. R. (2012).Spotlight on Skills: Developing a Power Point PresentationIn this activity you will prepare a Power Point Presentation. For help in using this tool, review this PowerPoint Tutorial. Main Task: Description of an Information System Your requirement is to develop a PowerPoint presentation to describe and analyze the aforementioned topics identified by the owners of XYZ Construction, Inc. Within the presentation, you must describe and analyze the following information management and quantitative techniques/statistics relative to this horizontal construction company:1. Planning for Technology 2. Implementing a Technology System or Change 3. Technology Evaluation and Control The first slide in the presentation should be the Northcentral assignment coversheet. The final slide(s) should be the list of references you used for the assignment in APA format. In addition to the textbook material for this course (properly cited within the paper), you must also use at least five (5) peer reviewed journal articles. Use the Northcentral University on-line library to search for and obtain journal articles for this assignment. Websites and other non-peer-reviewed references may be used (and properly cited in APA format), but these supplemental references are not counted toward the requirement of at least five peer-reviewed journal references. Incorporate appropriate animations, transitions, and graphics as well as “speaker notes” for each slide. The speaker notes may be comprised of brief paragraphs or bulleted lists.Length: 10-12 slides (with a separate reference slide)Notes Length: 200-350 words for each slideBe sure to include citations for quotations and paraphrases with references in APA format and style. Save the file as PPT with the correct course code information. Upload the completed assignment in the Activities area of the course.Learning Outcomes: 8, 9 Assignment OutcomesAnalyze research quantitative techniques, business statistics, and data evaluation techniques.Analyze information systems from a business application perspective, including the evaluation and selection of current technology.
- Assignment 5-Legal Environment of Business Angela Austin-KnightNorthcentral UniversitySKS70008Dr. J. Burchell02/15/2014
- Introduction: Information is Power! The ease of information that we have at our fingertips has changed our culture, our social lives, our children's thought patterns, and the future of their education. From computerized phones, to computerized security systems such as baby monitors that make it now possible to zoom in on your child at his or her daycare centers, nurseries and baby sitters, have changed family dynamics from once sitting around a table and discussing the days events, to coordinating schedules through iPhone and online calendars. The Construction industry is no different. Whereas carpenters used to use hand held tools to build bridges, roads, and buildings to mention a few, have now become lasers that cut through granite with precision accuracy. Even trucks used to transport building supplies have become riddled with computerized logistics software programs that track every turn and stop the truck makes. Add on global satellite positioning (GPS) and you have a system that can save the company millions of dollars a year in gas, increase shipping time, and lower labor costs. This presentation will first examine plans to update XYZ Construction Inc. information systems to maintain a competitive advantage as a publicly owned company. Next, discussions will include implementation of such plans for the organizations technologies system and / or changes made. Quantitative statistics such as Likert surveys will show how information can be used to remain cost effective, increase productivity, boost customer service skills from within, and Finally, it will determine forms to evaluate and control the modifications made, to be used for XYZ Construction Inc. information, and technology systems.
- “Successful businesses are those that are managed with an integrated strategy, conduct regular self assessments using both qualitative and quantitative techniques, provide solid leadership, and incorporate state-of-the-art information management systems.” (homework@onlineassignment.net, 2014) Information systems for XYZ Construction Inc. needs to be first concerned with cost effectiveness.Many aspects of the business such as those listed, can be achieved by using updated information systems. Because the construction industry is so fragmented with each company being exclusive , It will be important to highlight our companies strengths , and its opportunities, while using technology to eliminate threats , and fortify weaknesses. As a horizontal company there may need to be restructuring to remain competitive in a global market. According to homework@onlineassignment.net, 2014:Developing an integrated information system requires it to qualify for functionality of an enterprise system when the functions being covered under the system. This system should lead to cost benefits of the system. In order to implement an integrated information system restructuring may be required to be done in the organization. There could appear several implementation hurdles of the system. Organizations need to acknowledge the factors influencing the operational efficiency of the system. There should be prudence in making choice of implementation strategy for the company along with the choice of information system model for the firm. Integration of business systems involves the major stakeholders in the organization. While planning and implementing the business integration process, these individuals/ organizations need to be involved because they will work as profit centers in themselves, if not directly, indirectly. These stakeholders would include suppliers/subcontractors, employees, customers and investors. The integration of information between suppliers and subcontractors and the firm can lead to cost effectiveness and timely response to customers. The employees when become knowledge heavy and information centric, deliver effectively to the clients along with adding value to the form by elongated services, new ideas, product innovations, etc. This will also lead to increase customer satisfaction and positive attitude to service quality. (pg.5)
- homework@onlineassignment.net, 2014 pg.14,(as cited by)Jiang et al. (2002, pg. 145); Jiang et al. (2000, pg145) andKettinger and Lee (1994, pg. 737) in their respective studies reportWhile implementing technology system in horizontal organizations like construction firms, soft factors need to be implemented and assessed. The factors that need to be understood and evaluated include service quality, customer satisfaction, equal employee opportunity and new market evaluation. During a business integration process, the underline is to develop a system that enhances results in the form of flourishing business. Putting things one after the other, the following propositions can be suggested: that service quality is an important determinant of user satisfaction.
- To do so, we have to consider analyzing three steps (what we call Quantitative Techniques):1) Planning for Technology, 2) Implementing the new Technology, and 3) Evaluate, and control new technology that will enable us to transform XYZ from a privately-held regional company to a publicly-owned international company.
- The first step is Planning for Technology is to create a compatible and integrated Information System for the company.Figure 5, shows the relationships among these Information System components. “Hardware refers to physical computer equipment, such as the computer monitor, central processing unit, or keyboard. Software refers to a program or set of programs that tell the computer to perform certain tasks. Telecommunications networks refer to a group of two or more computer systems linked together with communications equipment” (SKS7000, 2011, p.1131- 1133). Additionally, according to Porter and Millar(1985) “Information systems can be used to increase competitive advantage by supporting and/or streamlining business processes”(p. 1306).
- The second step is Implementing a Technology System or Change. This can be done through incorporating Web sites (for example Contrasting Web 1.0 or Web 2.00). “Table 28” include the benefits of both Web sites (SKS7000, 2011, p. 1268). The next idea of Web sites is Web 3.0, it provide for universal data access where the data is viewed as being in a “cloud,” applications that access this data can be run from any device, PC, or mobilephone.
- The next step for implementing a technology is a content management system that allows users to publish, edit, version track, and retrieve digital information, empower workers by giving them adequate training and providing them with the necessary tools, establish virtual teams that involve a professional team from different geographic areas to collaborate on a project elsewhere (cut cost and save time and money), next, contribute in Social Networking Sites such as, MySpace, Facebook, Bebo, and LinkedIn.com, and finally, using Viral Marketing, by using the network effect to increase brands and services awareness (SKS7000, 2011).
- We should consider benchmarking. Benchmarking is the process of comparing the company’s performance and success to all similar businesses that perform best in the same industry. Also can be used as a management tool for evaluation and measurement, and improvement . For XYZ Construction Inc. to become competitive in a global environment it will be essential to provide benchmarking procedures. The use of benchmarking will allow our firm to not only to remove variances in context of other countries; it will allow our company to see things in a similar manner regardless of context. (Gregory, 2012)
- This diagram shows the process of evaluation and control to determine actions and decisions whether to proceed with positive action or to go back and do more measuring if performance did not match company standards (Wheelen, Hunger, 2008).
- We should also consider the international issues that we are going to deal with, and how to measure it and control it (Singh, 1995).Legal Factors“Without enforceable contracts, commerce would collapse” (pg.853) Contracts are an agreement between at least two individuals that ensure good faith that each entity keeps his or her promise according to the written agreement. If for some reason one of these parties does not keep the promise made by this written or verbal agreement is enforceable by a court of law. “A contract is an agreement that is enforceable by a court of law or equity. A simple and widely recognized definition of contract is provided by the Restatement (Second) of Contracts: “A contract is a promise or a set of promises for the breach of which the law gives a remedy or the performance of which the law in some way recognizes a duty.” (Pearson Learning Solutions, 2012, pg.854) This gives each party protection for business dealings. A contract must have the following to be enforceable by law. According to Pearson Learning Solutions, 2012:1. Agreement. To have an enforceable contract, there must be an agreement between the parties. This requires an offer by the offeror and an acceptance of the offer by the offeree. There must be mutual assent by the parties.2. Consideration. The promise must be supported by a bargained-for consideration that is legally sufficient. Money, personal property, real property, provision of services, and such qualify as consideration.3. Contractual capacity. The parties to a contract must have contractual capacity for the contract to be enforceable against them. Contracts cannot be enforced against parties who lacked contractual capacity when they entered into a contract.4. Lawful object. The object of the contract must be lawful. Most contracts have a lawful object. However, contracts that have an illegal object are void and will not be enforced. (pg.854) Contractual law will be a major area of law that managers of XYZ Construction Inc. must be well versed in.
- Finally, there are a lot of important financial measurements we have to consider when trying to evaluate any business process or transition. For example, the rapid change in “Technology.” Those measurements are ( read from the slide)Traditional Financial Measures, Shareholder, and Balance Scorecard approach.
- Integrated information systems are an essential part of bringing a private company into the public forum. Cost effectiveness is the number one priority, and some restructuring may need to take place for this to transition smoothly. Essential training will need to be offered to employees, and collecting quantitative data analyzing, and implementing this new information will be key to strengthening our weaknesses while gaining a competitive advantage amongst our competitors. Finding new global markets will be opportunities for growth and finding a niche marketing strategy will set our company apart from the restduring this shift from private to public .
- Thank You and have a great night!