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Kieron Stout – Managing Director
Our business Specialist providers of  Satisfaction Tracking Services
Our services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Our disciplines ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Your objective ,[object Object],[object Object],[object Object],[object Object],[object Object]
What’s key to guest satisfaction? Behaviour What your guest did as a direct result  of experiencing your Hotels
Process What your hotel did Satisfaction How your guest felt Behaviour What your guest did as a result
Brand Service Product Price Value Guest  Satisfaction Guest  Retention Recommendation  and referrals Loyalty What you do How you made your guests feel What your guest  does next
Sásta Surveys objective To provide clients with data that enables  informed decision making in the retention  and development of its core assets,  guests and employees. Satisfied Guests - Experience Satisfied Employees - Reward & development Satisfied Owners -  Profit
Our proposals to you? Contact kieron@sasta.ie Or visit  www.sasta.ie Or simply call +353 1 6102221 Sásta Surveys Proposals

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Sasta Surveys Credentials

  • 1. Kieron Stout – Managing Director
  • 2. Our business Specialist providers of Satisfaction Tracking Services
  • 3.
  • 4.
  • 5.
  • 6. What’s key to guest satisfaction? Behaviour What your guest did as a direct result of experiencing your Hotels
  • 7. Process What your hotel did Satisfaction How your guest felt Behaviour What your guest did as a result
  • 8. Brand Service Product Price Value Guest Satisfaction Guest Retention Recommendation and referrals Loyalty What you do How you made your guests feel What your guest does next
  • 9. Sásta Surveys objective To provide clients with data that enables informed decision making in the retention and development of its core assets, guests and employees. Satisfied Guests - Experience Satisfied Employees - Reward & development Satisfied Owners - Profit
  • 10. Our proposals to you? Contact kieron@sasta.ie Or visit www.sasta.ie Or simply call +353 1 6102221 Sásta Surveys Proposals