Whether you're working out of a small office, or have employees all over the world, you need a simple ethic everyone can follow.
These 9 Words are your blueprint and your guiding beacon: the way to a fulfilling life and a successful business.
39 Motivational Quotes for Customer Service BlissPlacester
Customer Service, Customer Support, Customer Success - no matter what it’s called, every company has a team or department that is dedicated to helping its most critical asset: the customer. After all, it’s the happy, successful customers who will spread the word about your great service and will lead to more customers in the long run, right?
Here is a compilation of some motivational customer service quotes from a variety of businesspeople and famous figures that anyone in the field is sure to understand, and anyone looking for some inspiration is sure to appreciate.
An Interpreneur is someone who creates new ideas and concepts within a company. They have the ability to recognize ever changing business needs and develop solutions to solve them
How to Prepare for the Macy's Sales Associate Interview?Coursetake
Learn More - http://bit.do/macys-sales-associate
Macy’s Sales Associate Interview Preparation
Ace the Sales Associate Interview at Macy’s in a step by step teaching fashion
Summary
Macy’s Sales Associate Interview Preparation is a comprehensive course to help you ace the coveted job of a Sales Associate at Macy’s.
Learn in a step by step manner how to ace this interview at Macy’s.
The approach of this course is to first teach you a chapter and then give you some homework to complete.
This course consists of slides and worksheets, that you can download and combines both theory and practice to help you succeed and get you your dream job.
Prerequisites
None. Everything will be covered in detail.
Target Student
Candidates preparing for the Macy’s Sales Associate Interview.
Students who are interested in learning more about the Macy’s Sales Associate interview process.
What will you learn?
Ace the Sales Associate Interview at Macy’s.
Learn in a Step by Step Teaching method how to prepare for the Macy’s Sales Associate Interview.
Brand Building in a Digital World - Digital Summit Minneapolis 2018Craig Pladson
Long gone are the days of creating a brand house and relying on campaigns to kickstart top-line revenue growth. Modern brand building is a craft rooted in consumer empathy, business fundamentals, product iteration and beautifully designed [digital] experiences that drive profit. This presentation was given at the Digital Summit in Minneapolis on August 22, 2018.
39 Motivational Quotes for Customer Service BlissPlacester
Customer Service, Customer Support, Customer Success - no matter what it’s called, every company has a team or department that is dedicated to helping its most critical asset: the customer. After all, it’s the happy, successful customers who will spread the word about your great service and will lead to more customers in the long run, right?
Here is a compilation of some motivational customer service quotes from a variety of businesspeople and famous figures that anyone in the field is sure to understand, and anyone looking for some inspiration is sure to appreciate.
An Interpreneur is someone who creates new ideas and concepts within a company. They have the ability to recognize ever changing business needs and develop solutions to solve them
How to Prepare for the Macy's Sales Associate Interview?Coursetake
Learn More - http://bit.do/macys-sales-associate
Macy’s Sales Associate Interview Preparation
Ace the Sales Associate Interview at Macy’s in a step by step teaching fashion
Summary
Macy’s Sales Associate Interview Preparation is a comprehensive course to help you ace the coveted job of a Sales Associate at Macy’s.
Learn in a step by step manner how to ace this interview at Macy’s.
The approach of this course is to first teach you a chapter and then give you some homework to complete.
This course consists of slides and worksheets, that you can download and combines both theory and practice to help you succeed and get you your dream job.
Prerequisites
None. Everything will be covered in detail.
Target Student
Candidates preparing for the Macy’s Sales Associate Interview.
Students who are interested in learning more about the Macy’s Sales Associate interview process.
What will you learn?
Ace the Sales Associate Interview at Macy’s.
Learn in a Step by Step Teaching method how to prepare for the Macy’s Sales Associate Interview.
Brand Building in a Digital World - Digital Summit Minneapolis 2018Craig Pladson
Long gone are the days of creating a brand house and relying on campaigns to kickstart top-line revenue growth. Modern brand building is a craft rooted in consumer empathy, business fundamentals, product iteration and beautifully designed [digital] experiences that drive profit. This presentation was given at the Digital Summit in Minneapolis on August 22, 2018.
You will learn what you need to avoid so that your presentation will be a block buster and investors or customers will be thrilled BUYING and not being bored to death.
That ensures that your presentation will be as famous as the Pyramids of Giza.
It is a huge mistake to neglect quality in favour of quantity. This presentation explores what quality is and why it is a critical part of your marketing success. Easy access to cheap resources has flooded our information space with low quality marketing content. This is not necessarily a bad thing because it offers you the opportunity to stand out from the noise. People crave quality content. Give it to them.
So you've built a great product. Everyone is happy, the team is stoked and the only thing left to do is regularly check the bank account to see if it's growing steadily...right?
Of course the reality couldn't be more different if it wanted to. Getting a person to use your product or service is often one of the most difficult challenges any business will face. Especially when those people will need to pay for that product or service.
When you've built a reputation and boast a solid user base things are much smoother, but those first customers...
This SlideShare does not promise success, but hopefully it'll inspire you to close those first deals. Good luck!
www.floown.com
This presentation contains tips on how to use Joint Ventures, a Customer Reactivation Letter and Free Consultations. This sample is part of an eight part online training series created by Certified Guerrilla Marketing Coach Wendy McClelland. You can find out more about the program at www.gmarketingforyourbiz.com and connect with Wendy at www.WendyMcClelland.com
One of the most helpful ways you can ensure your designer delivers work that wows you is by telling them exactly what you’re looking for up front. That’s where your creative brief comes in.
Here, Tim Reid of The Small Business Big Marketing Show and Aleks Witko of 99designs will walk you through the best practices of writing a great creative brief—one that puts your designer on the right track for delivering you a design solution that truly fits your business and your brand.
In this presentation, created for MIT's Integrated Design & Management (IDM) program, I cover some of my lessons learned from past jobs.
Topics include startups, entrepreneurship, recruiting / team-building, a little bit of angel investing and advisory, and a couple of case studies.
According to Juliet (Shakespeare, Romeo and Juliet), a name should mean nothing, but for a startup, it’s a completely different story. Choosing a name for your startup can be one of the most important decisions you make in the beginning, and for a good reason: it is the most impactful choices you’ll take. That’s why it is pretty common, that startups before getting product-market fit change their names a couple times. Unfortunately, not every startup gets enough time and they realize too late that they chose a lame name. But what is in a name?
People, Not Percentages: Research & Design For Cross-Channel ExperiencesStuart Maxwell
80 years ago, the bar for a retail experience was low. A simple shelf in a gas station was enough to display our company's initial product line. Today, that won't cut it. Today's designers have to incorporate scores of inputs, from how our customers encounter our products online and in the real world, to multiple departmental budgets and timelines converging around a campaign. In this environment, it's easy for customer perspective to get lost.
And yet customer experience is more important than ever. "Experience" is the secret sauce that will save physical stores from Internet giants. For designers, experience can be an overwhelmingly broad and loosely defined concept that is dependent on context and requires a rich understanding of the people for whom we are designing.
As leaders within our company's design and research teams, we’ll walk through our experience research and design approach via a case study of REI’s recently redesigned camping department. We'll share this process in detail: understanding customers in their authentic context; comparing information behavior in the physical and digital worlds; fostering customer-centricity on diverse design teams; carrying this empathy through physical space design, prototyping, and iteration; and navigating the politics of experience design.
Blend of inspiring quotes and practical tips for beginner boot strappers by Boye Hartmann, Danish entrepreneur and business angel. Our favourite tip: "CREATE A LIST OF WHAT NEEDS TO GET DONE. GET THOSE THINGS DONE. REPEAT."
Whether your company is B2B or B2C, when it comes to finding your brand voice, consistency is important. It’s just not the only thing that’s important. To connect with customers, your brand voice should be three things.
Presentation slides from Inbound and Digital Marketing Workshop at Temecula Startup Week 2018. Review tips and tricks to getting your startup off the ground using Inbound methodologies to build community and grow into a sustainable business. Presented by Matt Simpson and Trey Evans of Magnetic Creative.
You will learn what you need to avoid so that your presentation will be a block buster and investors or customers will be thrilled BUYING and not being bored to death.
That ensures that your presentation will be as famous as the Pyramids of Giza.
It is a huge mistake to neglect quality in favour of quantity. This presentation explores what quality is and why it is a critical part of your marketing success. Easy access to cheap resources has flooded our information space with low quality marketing content. This is not necessarily a bad thing because it offers you the opportunity to stand out from the noise. People crave quality content. Give it to them.
So you've built a great product. Everyone is happy, the team is stoked and the only thing left to do is regularly check the bank account to see if it's growing steadily...right?
Of course the reality couldn't be more different if it wanted to. Getting a person to use your product or service is often one of the most difficult challenges any business will face. Especially when those people will need to pay for that product or service.
When you've built a reputation and boast a solid user base things are much smoother, but those first customers...
This SlideShare does not promise success, but hopefully it'll inspire you to close those first deals. Good luck!
www.floown.com
This presentation contains tips on how to use Joint Ventures, a Customer Reactivation Letter and Free Consultations. This sample is part of an eight part online training series created by Certified Guerrilla Marketing Coach Wendy McClelland. You can find out more about the program at www.gmarketingforyourbiz.com and connect with Wendy at www.WendyMcClelland.com
One of the most helpful ways you can ensure your designer delivers work that wows you is by telling them exactly what you’re looking for up front. That’s where your creative brief comes in.
Here, Tim Reid of The Small Business Big Marketing Show and Aleks Witko of 99designs will walk you through the best practices of writing a great creative brief—one that puts your designer on the right track for delivering you a design solution that truly fits your business and your brand.
In this presentation, created for MIT's Integrated Design & Management (IDM) program, I cover some of my lessons learned from past jobs.
Topics include startups, entrepreneurship, recruiting / team-building, a little bit of angel investing and advisory, and a couple of case studies.
According to Juliet (Shakespeare, Romeo and Juliet), a name should mean nothing, but for a startup, it’s a completely different story. Choosing a name for your startup can be one of the most important decisions you make in the beginning, and for a good reason: it is the most impactful choices you’ll take. That’s why it is pretty common, that startups before getting product-market fit change their names a couple times. Unfortunately, not every startup gets enough time and they realize too late that they chose a lame name. But what is in a name?
People, Not Percentages: Research & Design For Cross-Channel ExperiencesStuart Maxwell
80 years ago, the bar for a retail experience was low. A simple shelf in a gas station was enough to display our company's initial product line. Today, that won't cut it. Today's designers have to incorporate scores of inputs, from how our customers encounter our products online and in the real world, to multiple departmental budgets and timelines converging around a campaign. In this environment, it's easy for customer perspective to get lost.
And yet customer experience is more important than ever. "Experience" is the secret sauce that will save physical stores from Internet giants. For designers, experience can be an overwhelmingly broad and loosely defined concept that is dependent on context and requires a rich understanding of the people for whom we are designing.
As leaders within our company's design and research teams, we’ll walk through our experience research and design approach via a case study of REI’s recently redesigned camping department. We'll share this process in detail: understanding customers in their authentic context; comparing information behavior in the physical and digital worlds; fostering customer-centricity on diverse design teams; carrying this empathy through physical space design, prototyping, and iteration; and navigating the politics of experience design.
Blend of inspiring quotes and practical tips for beginner boot strappers by Boye Hartmann, Danish entrepreneur and business angel. Our favourite tip: "CREATE A LIST OF WHAT NEEDS TO GET DONE. GET THOSE THINGS DONE. REPEAT."
Whether your company is B2B or B2C, when it comes to finding your brand voice, consistency is important. It’s just not the only thing that’s important. To connect with customers, your brand voice should be three things.
Presentation slides from Inbound and Digital Marketing Workshop at Temecula Startup Week 2018. Review tips and tricks to getting your startup off the ground using Inbound methodologies to build community and grow into a sustainable business. Presented by Matt Simpson and Trey Evans of Magnetic Creative.
We wanted to share with you our top tips for building your brand. After 20 years of building some of Ireland finest brands, we’ve learnt a thing or two! We hope you find this slideshare inspiring and a useful guide to get you started.
10 B2B Masters Reveal Their Storytelling SecretsLinkedIn
It’s not businesses but the people within businesses who make buying decisions. B2B decision makers, like all consumers, decide with emotion and then justify their decisions with logic. And there’s no better way to connect with human emotions than a compelling story.
That's why we have compiled and published a new eBook, 10 B2B Masters Reveal Storytelling Secrets, to help marketers like you create content that stands out and inspires action by tapping into the human element. You’ll learn marketing humanization tactics, inspiring brand examples and storytelling tips from the following B2B marketing experts:
Jay Baer
Beth Comstock
Jason Miller
Jonah Sachs
David Raab
Bryan Eisenberg
Bryan Kramer
Lee Odden
Tim Washer
DJ Waldow
We sincerely hope you enjoy reading the excellent insights from these thought leaders as much as we enjoyed receiving them. Have your own storytelling tips to share? Tweet us http://www.twitter.com/LinkedInMktg
Cultivating happy customers 2014 - Class #11 HubSpot Inbound Academy Certific...Sorin Magureanu
Your job is to delight and serve your customers.
By serving your employees and your customers, you'll be in a much stronger position to retain, to upsell and to drive success among your customers. You'll pave the way for word-of-mouth referrals and stay ahead of your competition by building trust with people and by battling the attitude of indifference that so often drives customers away.
This class fits into the "Delight" stage of Inbound Methodology - having a paying customer these days is not enough. Let's go one step further.
http://academy.hubspot.com/inbound-marketing-certification/delight/delighting-customers
Delighting your customers. By empowering your employees and cultivating happy customers, you'll be in a much stronger position to retain, to upsell and to drive success among your customers. You'll pave the way for word-of-mouth referrals and stay ahead of your competition by battling the attitude of indifference that so often drives customers away.
This presentation is part of HubSpot's complimentary Inbound Certification. Get started at: http://academy.hubspot.com/certification
This presentation was used by Anaz Kabeer at Headstart Startup Saturday Kochi on June 13th 2015. The topic for this particular meet was "Getting initial customers".
www.brand-camp.com What is a brand? This presentation busts the misconceptions around what a brand actually is and outlines how to build a remarkable brand.
Used this marketing presentation while teaching a Business Canvas Model Workshop. Looking at the difference between branding and marketing. The changing nature of branding and the basics of sales.
The Content Marketing Master Class, Toronto – a unique one-day workshop – will send you home with the strategy and the know-how you need to create exceptional content that will engage your audience and grow your business.
http://www.contentmarketingtoronto.com/
This roll-up-your-sleeves class is brought to you by the force behind Content Marketing World (a production of the Content Marketing Institute), in partnership with LinkedIn Marketing Solutions. Join us and you'll find an intimate (and casual) setting where today's content marketing thought-leaders will provide you with the tools you need in order to develop and deliver an effective content strategy.
Interact with the experts and network with 100+ of your peers during a day of presentations and how-to workshops. If you're in marketing, corporate communications, sales leadership, public relations, advertising, audience development, content creation or curation, this is the event for you.
With LinkedIn Marketing Solutions, brands build relationships with the world's professionals by using accurate targeting to deliver relevant content and communications. As today's connected professionals seek out ideas and insights from the people and brands they trust, marketers use LinkedIn to target advertising and publish relevant content in a professional context. Brands extend reach through the social sharing that occurs naturally on LinkedIn, as well as by extending LinkedIn data to their sites and brand experiences through APIs.
Similar to 9 Words That Will Enrich Your Life and Boost Your Business (20)
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
7. CLEAR Talk to your clients and prospects in a language they understand.
8. CLEAR People need to understand what you’re offering before they can do business with you.
9. CLEAR “And how is clarity to be achieved? Mainly by taking trouble and by writing to serve people rather than to impress them.” F. L. Lucas (English writer and literary critic)
10. HONEST Always tell the truth, and always tell it all. Leaving out information will only disappoint customers later.
12. HONEST Win the trust of your prospects and customers, and cultivate happy, long-term relationships.
13. HONEST “Honesty is the cornerstone of all success, without which confidence and ability to perform shall cease to exist.” Mary Kay Ash (Founder of Mary Kay Cosmetics)
14. ENGAGING Connect with your audience. Make the discussion all about them – not you or your business.
15. ENGAGING Tell stories that capture people’s imaginations. Be creative and innovative.
17. ENGAGING “Great stories make a promise. They promise fun, safety or a shortcut. The promise needs to be bold and audacious. It’s either exceptional or it’s not worth listening to.” Seth Godin (Marketing/business guru and bestselling author)
18. RELIABLE Develop a solid product or service that consistently delivers as promised.
20. RELIABLE “The key piece in the center is trustworthy systems, systems that do what you expect on an extremely reliable basis” Bill Gates (Founder of Microsoft and philanthropist)
22. USEFUL Strive to exceed expectations, and delight your customers.
23. USEFUL Better still, build customer loyalty by creating something so valuable, it’s irreplaceable.
24. USEFUL “I have found that all ugly things are made by those who strive to make something beautiful, and that all beautiful things are made by those who strive to make something useful.” Oscar Wilde (Irish poet)
28. INTUITIVE “You don’t need to outdo the competition. It’s expensive and defensive. Underdo your competition. We need more simplicity and clarity.” Jason Fried (CEO, 37 Signals)
29. PROMPT Once your audience is excited about your product or service, they want it pronto!
37. COURTEOUS “Do what you do so well that they will want to see it again and bring their friends.” Walt Disney
38. HELPFUL Aim to move forward, solve, resolve or fix something, every time you interact with a customer.
39. HELPFUL Look at things from your customer’s point of view. How can you better serve them?
40. HELPFUL “Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.” Peter Drucker (Management consultant and visionary)
41. It’s a pleasure to share these 9 Words with you. PROMPT RELIABLE CLEAR USEFUL COURTEOUS HONEST HELPFUL ENGAGING INTUITIVE And now it’s your turn…
42. ? What do YOUthink should be the 10th Word Let us know on Twitter, using hashtag#cc9words
43. See YOU there! #cc9words Andrew De Gabriele www.ContentCrooner.com blog.ContentCrooner.com Twitter: @ContentCrooner The evolution of article marketing
44. Keep the 9 Words always present! Get the 9 Words Screensaver from ContentCrooner.com/ninewords