Stakeholder management is an important role of any Product Manager / Owner. This presentation contains 7 practical tips that you can follow to strengthen your relationship with stakeholders.
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1. Think Value and Interests – and do it transparently
2. It’s OK to disagree – but, disagree without being disagreeable. And stay curious
3. Do compliance but think and act strategic – check the boxes yes, but that is just the foundation
4. Share the credit, multiply the resources. Find partners!
5. Communicate so you are heard and understood.
6. Define stakeholders broadly and strategically – go beyond compliance
Group decision making involves collecting input from multiple individuals to reach an optimal solution. It has advantages like generating more alternatives and increasing acceptance of solutions, but can be time consuming. Effective problem solving and decision making in teams follows six steps: identifying the problem, searching for alternatives, weighing alternatives, making a choice, implementing it, and evaluating outcomes. Brainstorming is a technique where teams generate spontaneous ideas without criticism to solve problems creatively.
Group decision making involves collecting input from multiple individuals to determine the best solution to a problem. It has advantages like generating more alternatives and increasing acceptance of solutions, but can also be time consuming and allow some members to dominate. Effective problem solving follows steps like identifying the issue, brainstorming alternatives, evaluating options, making a choice, implementing it, and evaluating outcomes. Creative thinking and brainstorming techniques can help teams consider more novel solutions.
The document discusses stakeholder engagement. It defines different types of stakeholders based on their level of interest in a product or company: customers who want the product to succeed, competitors who want it to fail, and managers with other interests. Stakeholders can be internal like owners and employees, or external like customers, shareholders, and the government. Effective stakeholder management requires understanding stakeholders, collaborating with them to refine products and gather feedback, and creating a plan to build relationships and engage them for mutual benefit.
How can you help new product managers hit the ground running? Here is product management advice we share at HubSpot when onboarding new product leaders to the team. Check out the blog post here: http://product.hubspot.com/blog/9-lessons-from-onboarding-new-product-managers
This document summarizes a panel discussion on strategies for small association executives to succeed with limited resources. The panelists provided over 50 tips in four areas: leveraging time, existing staff, existing funds, and outside experts. Tips included prioritizing tasks, breaking large projects into smaller pieces, delegating responsibilities, using technology to reduce costs, and empowering volunteers and members to contribute their skills. The panelists emphasized qualities like being fearless, consistent, patient, and versatile to manage the challenges of leading an organization with a small staff.
Eight Ways Financial Advisors Know They've Partnered with the Right WholesalerRob Shore
This document discusses how advisors can choose the right wholesalers to partner with. It provides 8 ways for advisors to know they have partnered with the right wholesaler, including that the wholesaler knows the advisor's background and goals, adds real value beyond just products, has a great internal partner, can effectively present to clients, plans cooperatively with the advisor, follows through on commitments, and has strong knowledge of the products. The document advises advisors to use these criteria to evaluate wholesalers and find the most impactful partners.
6 best practices in stakeholder engagementWayne Dunn
I recently did a piece on 5 mistakes companies make in stakeholder engagement and many of you asked me to give a list of best practices. Here are six.
1. Think Value and Interests – and do it transparently
2. It’s OK to disagree – but, disagree without being disagreeable. And stay curious
3. Do compliance but think and act strategic – check the boxes yes, but that is just the foundation
4. Share the credit, multiply the resources. Find partners!
5. Communicate so you are heard and understood.
6. Define stakeholders broadly and strategically – go beyond compliance
Group decision making involves collecting input from multiple individuals to reach an optimal solution. It has advantages like generating more alternatives and increasing acceptance of solutions, but can be time consuming. Effective problem solving and decision making in teams follows six steps: identifying the problem, searching for alternatives, weighing alternatives, making a choice, implementing it, and evaluating outcomes. Brainstorming is a technique where teams generate spontaneous ideas without criticism to solve problems creatively.
Group decision making involves collecting input from multiple individuals to determine the best solution to a problem. It has advantages like generating more alternatives and increasing acceptance of solutions, but can also be time consuming and allow some members to dominate. Effective problem solving follows steps like identifying the issue, brainstorming alternatives, evaluating options, making a choice, implementing it, and evaluating outcomes. Creative thinking and brainstorming techniques can help teams consider more novel solutions.
The document discusses stakeholder engagement. It defines different types of stakeholders based on their level of interest in a product or company: customers who want the product to succeed, competitors who want it to fail, and managers with other interests. Stakeholders can be internal like owners and employees, or external like customers, shareholders, and the government. Effective stakeholder management requires understanding stakeholders, collaborating with them to refine products and gather feedback, and creating a plan to build relationships and engage them for mutual benefit.
How can you help new product managers hit the ground running? Here is product management advice we share at HubSpot when onboarding new product leaders to the team. Check out the blog post here: http://product.hubspot.com/blog/9-lessons-from-onboarding-new-product-managers
This document summarizes a panel discussion on strategies for small association executives to succeed with limited resources. The panelists provided over 50 tips in four areas: leveraging time, existing staff, existing funds, and outside experts. Tips included prioritizing tasks, breaking large projects into smaller pieces, delegating responsibilities, using technology to reduce costs, and empowering volunteers and members to contribute their skills. The panelists emphasized qualities like being fearless, consistent, patient, and versatile to manage the challenges of leading an organization with a small staff.
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Optimise-GB provides you with a presentation on stakeholder engagement and management. Why is it that change initiatives, programmes and projects fail? Some might say that the project has been wrongly defined or executed poorly. There are other reasons why change initiatives fail: poor communication and a lack of engagement with stakeholders. This presentation provides some insights of how you can identify stakeholders, understand their issues and concerns, how to effectively communicate with people and how to resolve conflict to ensure buy in. There are a number of tools and techniques within this presentation. If you have any questions on simon@optimise-gb.com and visit www.optimise-gb.com for more details. Many thanks Simon Misiewicz
Trade shows can be an effective marketing tool if done properly. Thorough research should be conducted on attendees and sponsors beforehand. Event organizers should be creatively partnered with to attract better audiences. Attendees should get involved by attending sessions to build relationships and have more relevant conversations. Provide value to attendees rather than just trinkets. Follow up promptly and professionally with customized emails and phone calls. Track and measure results to determine if future trade shows are worth investing in.
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This document provides guidance on decision making. It discusses collecting key information by asking questions to identify information gaps, timing of inquiries, and methods of asking questions. It also recommends meeting with others to brainstorm options, being creative in evaluating multiple options, not procrastinating, and avoiding self-doubt. Monitoring outcomes and learning from decisions is also advised. Leadership methods like autocratic, collective, democratic, and consensus-based approaches are outlined. Steps for making ethical decisions and being culturally sensitive are presented.
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2. Including key elements in the plan like your value proposition, revenue model, competitive environment, competitive advantages, marketing strategy, organization details, management team, fundraising strategy, and shareholders agreement.
3. Conducting market research like creating customer profiles and surveys to deeply understand customers' needs and pain points. The research will help design a product that customers will value.
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I gave this presentation to an undergraduate Design Research class at the University of Kansas, taught by Julia Eschman and Tamara Christensen, in March 2011. It focuses on the importance of finding the right people to drive insights for ethnographic/design research, and addresses tactics for doing so.
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2. To find advocates, companies should use social listening to understand customers' journeys, identify where customers discuss the company, and listen to understand customer needs and experiences.
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2. Stakeholders are not the
end user of the product
(most of the time)
Some stakeholders might present
themselves as the end user but in
reality, they won’t be using the product.
3. Stakeholders are
not my enemies
Eventually, I realized stakeholders are
people just like you and me. They have a
mission, vision and daily commitments.
They are trying to achieve a goal they
believe in
4. Stakeholders are
my partners
As my business partners, they have
differing knowledge, skills, powers,
agendas and wishes. They work with me
to get things done so we can deliver the
best product or solution.
5. Stakeholders are
experts
They are experts in one area of the
business. They have teams, targets,
budgets, and plans. Most of them have
also bonuses that they don’t want to
miss out on, so they might be pushy
about getting things done.
6. Stakeholders are
enablers
They can make things possible. Once
you partner up with them, they can
enable you to do more. Use what they
offer to get closer to your goals.
7. 1. Take the time to
understand stakeholders
it’s crucial to connect with them and
understand their needs. When you take
the time to do so, it will make it easier
for you to know what you should do
when they come to you.
8. 2. Understand their why
before implementing their
what or how
Some stakeholders come to you with
the solution they think is best to
implement. Usually, these solutions
won’t be used by them, but rather by the
end user.
9. 3. Watch out for your ego
and the ego of stakeholders
It’s not about who is right or wrong or
which way to go. It’s about doing the
right thing for the product within the
restrictions, possibilities, and
considerations.
10. 4. Say no if you think their
requests are not adding
value to the product
Stakeholders are your partners. See
them as equals and not as above or
below you. (You should never see
anyone in this way.) As partners, you
discuss, brainstorm and reach solutions
together.
11. 5. Enable collaboration
between the team and
stakeholders
Don’t restrict stakeholders from
contacting your team. Let them
connect with your team members and
share ideas. Encourage them to
connect and create a safe environment
for sharing ideas.
12. 6. Lead meeting with
stakeholders
Watch out for the stakeholders that
create noise without adding value.
Focus on your goal and lead them
toward what is possible.
13. 7. Lead with
courage
As a product owner, you are a leader
who brings different perspectives
together to maximize value. Lead with
courage in every interaction with
stakeholders.
14. What are your tips for
better stakeholder
management?
Please share your thoughts in the
comment and let's evolve together.
Amanj Hamid