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Susanne Petersson
SaaS Project Manager
Topics in Today’s News
Audits
Corporate failure
IRS investigations
Compliance standards
Sarbanes-Oxley Act under attack
2Susanne Petersson
Topics in Today’s News
Security
Breaches in corporate databases
Fraud investigator opportunities
Email servers compromised
3Susanne Petersson
Topics in Today’s News
What can we
do to
prevent disaster?
Susanne Petersson 4
Available Options
ERP package
Bolt-on system
Stand alone
Adapt current system
Continue off-line
Outline
the PRO’s
vs. CON’s
5Susanne Petersson
Available Options
ERP package
Bolt-on system
Stand alone
Adapt current system
Continue off-line
Outline
the PRO’s
vs. CON’s
Follow 6 A’s to make
the best decision
6Susanne Petersson
¥
The 6 A’s:
1) Accessibility
2) Automation
3) Analytics
4) Accountability
5) Adaptability
6) Affordability
Susanne Petersson 7
The 6 A’s:
1) Accessibility
2) Automation
3) Analytics
4) Accountability
5) Adaptability
6) Affordability
Susanne Petersson 8
…. so what’s the
point of
considering these?
9Susanne Petersson
Realize Organization/
Department Goals
Collect, reconcile 100%
outstanding balances
Track deduction activity
Make decisions based on
valid data
10Susanne Petersson
Realize Organization/
Department Goals
Reduce (document)
storage requirements
Safeguard customer data
Pass internal audit(s)
The 6 A’s Decision
Process
Susanne Petersson 11
Accessibility
Automation
Accountability
Analytics
Adaptability
Affordability
Susanne Petersson 12
Points to
consider as you
and your team
navigate
the
process
• Relevant information readily available
• Remote contacts, mobile login
• Direct data entry, updating
• Import data from other systems
• Retrieve historical data
• Export to financial module(s)
• Audit data, processes
Susanne Petersson 13
1) Accessibility
Susanne Petersson 14
2) Automation
• Consistency in process, data, and results
• Auto-approval redundant steps
• Focus on deductions that require
investigation
• Quickly route, share documents
• Supports 24x7 environment
• Set communication triggers, alerts
Susanne Petersson 15
3) Analytics
• Develop and track metrics
Cost of collecting
Approval delays
• Integrate with reporting tool(s)
• Perform root cause analysis
• Analyze historical data
• Clarify trends, extrapolate
• Identify customer’s bad habits
Susanne Petersson 16
4) Accountability
• Increase inter-departmental cooperation
• Determine status of unresolved activity
• Record analytics: DDO, ledger
• Link results to goals, bonuses
• Identify user inactivity
• Accurate audit results
Susanne Petersson 17
5) Adaptability
• Compatible with multiple types of systems
• Processing during vacation or other
absences
• Vary steps to resolution according to
identified parameters
• Assign customers/workloads based on
known work-time expectations
Susanne Petersson 18
6) Affordability
• Current requirements that meet goals
• Be smart with server space for documents
• Future needs related to growth, new
market(s), time zones, legalities
• Investigate alternatives among existing,
new systems
• Analyze cost to benefits by option
Select the Best Software
Tool(s)
19Susanne Petersson
1 2 3 4 5 6 7
Best Software does:
Provide means to take
control of processes
Offer teams time to
expand responsibilities
20Susanne Petersson
Best Software does:
Present avenue for business
expansion
Accomplish
goals based
on the 6-A’s discussion
21Susanne Petersson
Best Software does not:
Cause more work (work arounds)
Create purposeless tasks
Generate confusion
Take away jobs
22Susanne Petersson
My name is Susanne Petersson
An experienced SaaS project manager, I established
this process to identify and deliver client needs.
As a LSSGB and MBA, I understand corporate dynamics
As a certified trainer, I value the human element
Manage implementations via workshops, training,
and presentations to promote logical steps, software
usage, and contact professionalism.
23Susanne Petersson
SPetersson.usa@gmail.com
Susanne-Petersson-USA
Thank you!

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6 A's Deduction Software Selection - Susanne Petersson

  • 2. Topics in Today’s News Audits Corporate failure IRS investigations Compliance standards Sarbanes-Oxley Act under attack 2Susanne Petersson
  • 3. Topics in Today’s News Security Breaches in corporate databases Fraud investigator opportunities Email servers compromised 3Susanne Petersson
  • 4. Topics in Today’s News What can we do to prevent disaster? Susanne Petersson 4
  • 5. Available Options ERP package Bolt-on system Stand alone Adapt current system Continue off-line Outline the PRO’s vs. CON’s 5Susanne Petersson
  • 6. Available Options ERP package Bolt-on system Stand alone Adapt current system Continue off-line Outline the PRO’s vs. CON’s Follow 6 A’s to make the best decision 6Susanne Petersson ¥
  • 7. The 6 A’s: 1) Accessibility 2) Automation 3) Analytics 4) Accountability 5) Adaptability 6) Affordability Susanne Petersson 7
  • 8. The 6 A’s: 1) Accessibility 2) Automation 3) Analytics 4) Accountability 5) Adaptability 6) Affordability Susanne Petersson 8 …. so what’s the point of considering these?
  • 9. 9Susanne Petersson Realize Organization/ Department Goals Collect, reconcile 100% outstanding balances Track deduction activity Make decisions based on valid data
  • 10. 10Susanne Petersson Realize Organization/ Department Goals Reduce (document) storage requirements Safeguard customer data Pass internal audit(s)
  • 11. The 6 A’s Decision Process Susanne Petersson 11 Accessibility Automation Accountability Analytics Adaptability Affordability
  • 12. Susanne Petersson 12 Points to consider as you and your team navigate the process
  • 13. • Relevant information readily available • Remote contacts, mobile login • Direct data entry, updating • Import data from other systems • Retrieve historical data • Export to financial module(s) • Audit data, processes Susanne Petersson 13 1) Accessibility
  • 14. Susanne Petersson 14 2) Automation • Consistency in process, data, and results • Auto-approval redundant steps • Focus on deductions that require investigation • Quickly route, share documents • Supports 24x7 environment • Set communication triggers, alerts
  • 15. Susanne Petersson 15 3) Analytics • Develop and track metrics Cost of collecting Approval delays • Integrate with reporting tool(s) • Perform root cause analysis • Analyze historical data • Clarify trends, extrapolate • Identify customer’s bad habits
  • 16. Susanne Petersson 16 4) Accountability • Increase inter-departmental cooperation • Determine status of unresolved activity • Record analytics: DDO, ledger • Link results to goals, bonuses • Identify user inactivity • Accurate audit results
  • 17. Susanne Petersson 17 5) Adaptability • Compatible with multiple types of systems • Processing during vacation or other absences • Vary steps to resolution according to identified parameters • Assign customers/workloads based on known work-time expectations
  • 18. Susanne Petersson 18 6) Affordability • Current requirements that meet goals • Be smart with server space for documents • Future needs related to growth, new market(s), time zones, legalities • Investigate alternatives among existing, new systems • Analyze cost to benefits by option
  • 19. Select the Best Software Tool(s) 19Susanne Petersson 1 2 3 4 5 6 7
  • 20. Best Software does: Provide means to take control of processes Offer teams time to expand responsibilities 20Susanne Petersson
  • 21. Best Software does: Present avenue for business expansion Accomplish goals based on the 6-A’s discussion 21Susanne Petersson
  • 22. Best Software does not: Cause more work (work arounds) Create purposeless tasks Generate confusion Take away jobs 22Susanne Petersson
  • 23. My name is Susanne Petersson An experienced SaaS project manager, I established this process to identify and deliver client needs. As a LSSGB and MBA, I understand corporate dynamics As a certified trainer, I value the human element Manage implementations via workshops, training, and presentations to promote logical steps, software usage, and contact professionalism. 23Susanne Petersson SPetersson.usa@gmail.com Susanne-Petersson-USA