6 8 16 tony resume
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Tony Henley has over 15 years of experience as a lane technician and financial counselor. He has worked as a lane technician at Parsons Inc. since 2005 where he performs vehicle inspections and ensures safety and cleanliness in the lane. Previously, he worked as a financial counselor at Jersey City Medical Center from 2001 to 2005 assisting clients with bills and insurance. Henley has a Bachelor's degree in business management and certificates in computer technical support and business administration. He has strong communication, computer, and administrative skills.
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Jodi Bourne is seeking a career in the title industry and has over 10 years of experience in property management and banking. She has experience managing up to 456 apartment units, including tenant screening, rent collection, and maintenance oversight. Bourne also has strong computer skills and experience training and supervising staff. Previously she worked as an Assistant Manager for an apartment complex with 456 units and as an Apartment Manager for a 200-unit complex, handling tenant issues, inspections, and financial reporting. She also has 8 years of banking experience processing transactions.
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Bernice Donnelly has over 20 years of experience in medical and customer service roles. She has held positions as a medical receptionist, dental receptionist, and several roles at Verizon Wireless including sales support, customer service, credit specialist, and assistant manager. Her experience includes appointment scheduling, insurance billing and coding, customer service, inventory management, and financial analysis. She obtained her medical billing and coding certificate from Middlesex Community College in 2014.
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La'Shonda Corps has a criminal justice associates degree from Florida Technical College with a 4.0 GPA and is bilingual in English and Spanish. She has experience in public safety, evidence collection, customer service, interpreting criminal and civil law, report writing, and crime scene investigation. Her professional experience includes working as an HR assistant at Florida Technical College where she processed personnel documentation and as a claims verifier at The Claims Center where she verified insurance claims and established repayment plans. She also has experience working in customer service roles at hotels and as a sales associate at Metro PCS.
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Jodi Bourne is seeking a career in the title industry and has over 10 years of experience in property management and banking. She has experience managing up to 456 apartment units, including tenant screening, rent collection, and maintenance oversight. Bourne also has strong computer skills and experience training and supervising staff. Previously she worked as an Assistant Manager for an apartment complex with 456 units and as an Apartment Manager for a 200-unit complex, handling tenant issues, inspections, and financial reporting. She also has 8 years of banking experience processing transactions.
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Bernice Donnelly has over 20 years of experience in medical and customer service roles. She has held positions as a medical receptionist, dental receptionist, and several roles at Verizon Wireless including sales support, customer service, credit specialist, and assistant manager. Her experience includes appointment scheduling, insurance billing and coding, customer service, inventory management, and financial analysis. She obtained her medical billing and coding certificate from Middlesex Community College in 2014.
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Elizabeth Naranjo has over 10 years of experience in customer service, sales, and administrative roles. She worked as an Assistant Manager at Texas Car Title & Payday Loans from 2013-2014 where she ensured loan applications and documents were accurate and compliant. Prior to that, she was an Administrative Assistant for the State of Texas Board of Pardons & Parole from 2009-2012 where she assisted in preparing reports and maintained electronic files. She also has experience in HR, payroll, customer service, and sales from her time at Dish Network from 2006-2009. Naranjo has a certification in Office Administration from Alvin Community College.
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Sandy Sandy 1000 Kirk Rd, New York, NY 23090 (000) 000-0000.docx
Sandy Sandy
1000 Kirk Rd, New York, NY 23090 (000) 000-0000 [email protected]
EDUCATION
University de France – Paris, France Expected Graduation September 2016
Bachelor of Arts, Healthcare Administration and Management
Minor: Finance
GPA: 3.76
Nursing Health Occupations – New York, NY 23090 May 2011
Associate of Science in Vocational Nurse
SUMMARY OF KEY QUALIFICATIONS
· Extensive administration and customer service experience
· Proven communication, interpersonal, and organizational abilities
· Proficient in Windows based programming including MS Word, Excel, PowerPoint, and Outlook
· Dynamic Leader and team builder, always willing to collaborate with others.
· Strong analytical and problem solving skills
· Typing skills 50 wpm
· Medical Terminology
· Fluent in Creole and French
WORK EXPERIENCE
Shredding Company – New York, NY December 2015 – Present
· Work closely with the field sales organization, operations, and internal headquarter departments.
· Manage, track and resolve all issues reported by customers
· Drive high customer satisfaction rating upon completion of each request
· Analyze issues to determine root cause
· Communicate issues to management to reduce/ prevent issues from occurring
· Knowledge of Command IG, DMS, DPS, SDS, Citrix, GFS and Salesforce
Temporary Agency – New York, NY September 2015 – December 2015
Administrative Assistant/ Receptionist/ Customer Service Representative
· Demonstrated ability to quickly learn organizational processes, workflows, policies and procedures of various companies.
· Handled a range of administrative support and office management functions for clients
· Answered telephones and courteously assisted customers within high-volume, deadline-driven settings. Earned a reputation for rapidly and calmly resolving customer complaints.
Military Housing – New York, NY March 2014 – March 2015
Customer Service Representative / Bookkeeper
· Employed strong customer service to Military Personnel and their families, visitors and callers by providing routine information and directing those to appropriate staff and locations for appointments and responding to inquiries regarding company operations.
· Toured apartments, leased and pre-leased apartments, completed lease/renewal paperwork, explained lease information to the client, entered results data into a computer system and assisted with resident and employee relations
· Purchased supplies and equipment as authorized by management, monitored office supply levels and reorder as necessary, conducted periodic reconciliations of all accounts to ensure their accuracy, maintained the petty cash fund, issued financial statements, provided information to the external accountant who creates the company’s financial statements, calculated variances from the budget and report significant issues to management, compl.
Similar to 6 8 16 tony resume (20)
2023-01-12_Opng_Oak Park_Customer Services Rep II.pdf
2023-01-12_Opng_Oak Park_Customer Services Rep II.pdf
Sandy Sandy 1000 Kirk Rd, New York, NY 23090 (000) 000-0000.docx
Sandy Sandy 1000 Kirk Rd, New York, NY 23090 (000) 000-0000.docx
6 8 16 tony resume
- 1. TONY HENLEY 30 HELM TURN • WILLINGBORO 08046 (609) 835-4943 • tonyhenley6365@gmail.com Professional Experience Parsons Inc., Lawrenceville, New Jersey Lane Technician, July 2005 – Present • Maintained regular attendance and promptness • Performs Senior/manager duties in his/her absence: • Performs vehicle inspections in accordance with New Jersey Administrative code 13:20 esq • Responsible for accuracy of vehicle inspection reports, i.e. vehicle type, engine size, inspection, sticker, etc. • Responsible for accuracy for inspection recordkeeping .I.e.. Logs, tracking sheets. etc. • Maintains a safe and clean work area. Removes oil, water and other materials from the lane and equipment to ensure safety in the lane. cleans all equipment, lane floors, walls chains, customer wait booths, and other items in the lane • Provides excellent an courteous customer service. explains vehicle inspection results to customers in a clear, concise, understandable and polite manner. • Assists other inspector in his/her lane to ensure a productive an safe lane • Adheres to all Policies, Procedures, Regulations and Bulletins. • Notifies the Associate, Senior Lane Technician or management when additional supplies are required for the lane. • Performs other duties and tasks as required to maintain a productive and safe work area. • Achieves other duties as directed by management. Jersey City Medical Center , Jersey City, New Jersey Financial Counselor, November 2001 – July 2005 • Assist clients with their financial bills and payment consolidation. • Investigate and adjust patient bills; resolve patient bills through negotiated payment arrangements. • Inform clients of programs that can assist them in obtaining insurance coverage. Education University of Phoenix, Bachelor of Science in business in management, July 2009 – April 2014 Chubb Institute, Jersey City Certificate in Computer in computer technical support, June 1999 – February 2000 SES/Institute of business & Technology, Jersey City, New Jersey Certificate in business Administration in Accounting/ Word Processing, June 1984 – June 1985 Additional Information Skills: 8+ years of experience in the same field Able to complete responsibility of administrative functions in health care delivery system Excellent communication and writing skills Proficient with computer literate such as Microsoft Word, Microsoft Excel, Power point and Internet Able to work independently and under pressure also Ability to handle customer's inquiries and complaints Able to supervise various functions Responsible for other duties as assigned