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www.pacificprime.com/corporate
5 steps to build a hybrid
workplace strategy
Pacific Prime Simplifying Insurance 2
A hybrid workplace is one where employees split their time working from home and from the office. There is no
fixed approach to hybrid working as it can encompass various models.
Hybrid workplace 101
Working from the office
Working from home
Hybrid
workplace
Pacific Prime 3
Simplifying Insurance
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Hybrid workplace models
Amazon
Local Brokers: OWC/ISI
• Local, Regional, License?
• Not All Insurers
• IT?
• Stability?
Direct Through Insurer:
TieCare, MSH
• Profit driven
• One option – not impartial
Here are some hybrid workplace model examples from leading companies:
Microsoft employees will
be able to work from home
for at least 50% of the time
– though employees will
also be able to increase
their remote working
schedule provided they get
manager approval for their
request.
Amazon has 3 baseline office
days (decided by individual
leadership teams). Employees
will also get 4 weeks annually
to be fully remote from a
domestic location and can
apply for an exception from a
VP to be a primarily remote
worker.
Most of Citigroup works 3 days
in the office (expected 50%
split between remote/hybrid
and being in the office). But
this is not available to all
departments and employees.
What’s more, some employees
can continue working remotely
5 days a week.
Pacific Prime Simplifying Insurance 4
So, how can you create a
hybrid workplace?
4
Pacific Prime Simplifying Insurance 5
1. Be clear on the benefits of hybrid working
Hybrid working blends the structure and sociability of the office, with the independence and flexibility of working
from home. The main benefit is:
Employee Employer
More freedom regarding when and where
they can work, leading to an improved
work-life balance and greater job
satisfaction.
A happier workforce who are motivated,
productive, and loyal, which leads to
increased business outcomes and
lowered turnover costs.
Pacific Prime Simplifying Insurance 6
2. Explore hybrid workplace
models
As there is no fixed approach to hybrid working,
you can implement a model that works for you.
To get inspiration, look at what other
companies are doing.
Bonus: Being aware of industry best practices
ensures that your company stays ahead of the
curve.
Pacific Prime 7
Simplifying Insurance
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Type of work being done
3. Determine the value of a hybrid workplace for your company
Did you shift to remote working during the pandemic? Use that as a starting point. You can also ask employees for
feedback. Moreover, consider the factors below to understand the value of a hybrid workplace for your company:
Understand your employees and
the work that’s being done, as
well as what is the best
environment for work. As a rule of
thumb, office days are best
reserved for collaborative work
and home days are for individual
work (particularly deep work).
Value of office space
Consider the office space you
currently have and set it up for
maximum impact. Presenting the
office as conducive to
collaboration and innovation can
make it part of the employee
experience and will help justify
the return to the office.
Pacific Prime Simplifying Insurance 8
4. Establish a hybrid workplace
model
Consider questions like:
● Will certain roles/departments always be on-site or
remote?
● Are there going to be baseline days for working from home
and working from the office? How will these days be
determined?
● Do employees have to ask for permission to work from
home more than a set number of days per week? If so, from
whom? How will the approval process be?
● How will you streamline communication between
employees working at home and those at the office?
● Is there going to be a COVID-19 vaccine requirement for
employees working from the office?
Disagreements between
stakeholders in the company?
Remember to negotiate trade-offs and
come up with integrative solutions.
Pacific Prime 9
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5. Introduce a hybrid workplace
Launch a pilot program Measure the success Optimize for a full-scale launch
Focus on one department
to begin with and
remember to closely
monitor the program.
Happy employees (as a result of hybrid working)
are motivated, productive, and loyal. Check
whether absences fall and productivity and
retention rate rises to calculate ROI.
Fewer daily commutes will lower your carbon
footprint. Not only is this the most responsible
thing to do, but it can also attract talented staff.
A downsized office will mean lower rent and
operational costs, which can improve the bottom
line.
And more.
Refine your model,
introduce company-wide
policies, and communicate
the changes to all
employees.
Remember to evaluate the
program on a regular basis
to ensure it’s working
optimally.
Pacific Prime Simplifying Insurance 10
Consult an employee benefits specialist
If you’d like to learn more about hybrid workplace
models or any other employee benefits trends,
please get in touch with us. As a global insurance
brokerage and employee benefits specialist,
we’re up to date with the latest trends and can
help you design, implement, manage, and
optimize your employee benefits offerings.
Arrange a free consultation with a member of our
corporate team today!

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5 steps to build a hybrid workplace strategy

  • 1. Hong Kong – Shanghai – Beijing – Singapore – Bangkok – Dubai – London – Los Angeles – Mexico City – Cebu www.pacificprime.com/corporate 5 steps to build a hybrid workplace strategy
  • 2. Pacific Prime Simplifying Insurance 2 A hybrid workplace is one where employees split their time working from home and from the office. There is no fixed approach to hybrid working as it can encompass various models. Hybrid workplace 101 Working from the office Working from home Hybrid workplace
  • 3. Pacific Prime 3 Simplifying Insurance S i m p l i f y i n g I n s u r a n c e Hybrid workplace models Amazon Local Brokers: OWC/ISI • Local, Regional, License? • Not All Insurers • IT? • Stability? Direct Through Insurer: TieCare, MSH • Profit driven • One option – not impartial Here are some hybrid workplace model examples from leading companies: Microsoft employees will be able to work from home for at least 50% of the time – though employees will also be able to increase their remote working schedule provided they get manager approval for their request. Amazon has 3 baseline office days (decided by individual leadership teams). Employees will also get 4 weeks annually to be fully remote from a domestic location and can apply for an exception from a VP to be a primarily remote worker. Most of Citigroup works 3 days in the office (expected 50% split between remote/hybrid and being in the office). But this is not available to all departments and employees. What’s more, some employees can continue working remotely 5 days a week.
  • 4. Pacific Prime Simplifying Insurance 4 So, how can you create a hybrid workplace? 4
  • 5. Pacific Prime Simplifying Insurance 5 1. Be clear on the benefits of hybrid working Hybrid working blends the structure and sociability of the office, with the independence and flexibility of working from home. The main benefit is: Employee Employer More freedom regarding when and where they can work, leading to an improved work-life balance and greater job satisfaction. A happier workforce who are motivated, productive, and loyal, which leads to increased business outcomes and lowered turnover costs.
  • 6. Pacific Prime Simplifying Insurance 6 2. Explore hybrid workplace models As there is no fixed approach to hybrid working, you can implement a model that works for you. To get inspiration, look at what other companies are doing. Bonus: Being aware of industry best practices ensures that your company stays ahead of the curve.
  • 7. Pacific Prime 7 Simplifying Insurance S i m p l i f y i n g I n s u r a n c e Type of work being done 3. Determine the value of a hybrid workplace for your company Did you shift to remote working during the pandemic? Use that as a starting point. You can also ask employees for feedback. Moreover, consider the factors below to understand the value of a hybrid workplace for your company: Understand your employees and the work that’s being done, as well as what is the best environment for work. As a rule of thumb, office days are best reserved for collaborative work and home days are for individual work (particularly deep work). Value of office space Consider the office space you currently have and set it up for maximum impact. Presenting the office as conducive to collaboration and innovation can make it part of the employee experience and will help justify the return to the office.
  • 8. Pacific Prime Simplifying Insurance 8 4. Establish a hybrid workplace model Consider questions like: ● Will certain roles/departments always be on-site or remote? ● Are there going to be baseline days for working from home and working from the office? How will these days be determined? ● Do employees have to ask for permission to work from home more than a set number of days per week? If so, from whom? How will the approval process be? ● How will you streamline communication between employees working at home and those at the office? ● Is there going to be a COVID-19 vaccine requirement for employees working from the office? Disagreements between stakeholders in the company? Remember to negotiate trade-offs and come up with integrative solutions.
  • 9. Pacific Prime 9 Simplifying Insurance S i m p l i f y i n g I n s u r a n c e 5. Introduce a hybrid workplace Launch a pilot program Measure the success Optimize for a full-scale launch Focus on one department to begin with and remember to closely monitor the program. Happy employees (as a result of hybrid working) are motivated, productive, and loyal. Check whether absences fall and productivity and retention rate rises to calculate ROI. Fewer daily commutes will lower your carbon footprint. Not only is this the most responsible thing to do, but it can also attract talented staff. A downsized office will mean lower rent and operational costs, which can improve the bottom line. And more. Refine your model, introduce company-wide policies, and communicate the changes to all employees. Remember to evaluate the program on a regular basis to ensure it’s working optimally.
  • 10. Pacific Prime Simplifying Insurance 10 Consult an employee benefits specialist If you’d like to learn more about hybrid workplace models or any other employee benefits trends, please get in touch with us. As a global insurance brokerage and employee benefits specialist, we’re up to date with the latest trends and can help you design, implement, manage, and optimize your employee benefits offerings. Arrange a free consultation with a member of our corporate team today!