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5 Essentials to Drive Customer Loyalty

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Jorge Gutierrez
Jorge Gutierrez

Turning Customer into Clients

Leadership & Management
1 of 1
www.BMOCgroup.com Copyright © 2013 BMOC GROUP. All Rights Reserved www.BMOCgroup.com “Partnering with Individuals and Organizations to Drive Growth” S C H E D U L E A C O N S U L T A T I O N www.BMOCgroup.com 5 Essentials to Drive Customer Loyalty 1. Have an A+ Personal and Business Attitude 2. Understand their Wants and Provide for Their Needs – Not Yours 3. Provide Options with Quality, Schedule and Value vs Price 4. Customer Satisfaction is Mediocrity – Exceed their Expectations 5. See your Relationships with customers as Long Term Leading ~ Coaching ~ Consulting

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5 Essentials to Drive Customer Loyalty

  • 1. www.BMOCgroup.com Copyright © 2013 BMOC GROUP. All Rights Reserved www.BMOCgroup.com “Partnering with Individuals and Organizations to Drive Growth” S C H E D U L E A C O N S U L T A T I O N www.BMOCgroup.com 5 Essentials to Drive Customer Loyalty 1. Have an A+ Personal and Business Attitude 2. Understand their Wants and Provide for Their Needs – Not Yours 3. Provide Options with Quality, Schedule and Value vs Price 4. Customer Satisfaction is Mediocrity – Exceed their Expectations 5. See your Relationships with customers as Long Term Leading ~ Coaching ~ Consulting