Pay attention to non verbal communication

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3 Important Facts About Communications3 Important Facts About Communications
• 55% of communication comes from55% of communication comes from
our body languageour body language
• 38% is contained in our tone of voice38% is contained in our tone of voice
or how we say, what we sayor how we say, what we say
• 7% of communication is actually the7% of communication is actually the
wordswords
–– Pay Attention to Non-Verbal Communication –Pay Attention to Non-Verbal Communication –