SlideShare a Scribd company logo
5Competitive
StrategiestoHelp
InsurersFacethe
BigTechThreat
Frank Rocha, Director of Global Financial Services Strategy and
Solutions at Nuxeo, drives the go to market strategy and messaging
for financial services and works with Nuxeo technologists and
partners to develop solutions that help shape the future of digital
financial services.
Prior to joining Nuxeo, Frank spent more than 25 years in various
technology roles at USAA where he pioneered many of the
information management technology concepts in place today. He
also worked as the North American ECM Lead for Capgemini
advising Fortune 500 companies on process and content strategies
and as the Director of Global Insurance Strategy & Solutions for
EMC/Documentum.
Today’s
Speakers
Rickey Burks has over 35 years of experience in the Financial
Services industry providing technology and business innovation
leadership. He held the position of Senior Vice President, Chief
Technology Officer, and Chief Innovation Officer, responsible for all
aspects of USAA’s information technology architecture, business and
technology innovation. In his role, Burks directed the activities of
USAA’s Architecture, Applied Research, Innovation and Technical
Fellow community. Burks has also received several industry
recognitions including being one of the 2014 Computerworld Premier
100 recipients. He is a thought leader and sought-after speaker and
consultant whose expertise is valued by organizations such as the
MIT Sloan Institute, CIO council, Forbes, and InnoTech.
TheCustomerExperienceChallengeHowBigTechisDisruptingtheInsuranceIndustry
• BigTechhasraised thebaroncustomerexperienceacrossallindustries
• BigTechHas:
• Brand Recognition
• SuperiorCustomerExperience
• Speed of Deployment
• CustomerInsight
• What are5strategiesinsurerscanuseto compete?
#1
Minimizethe
BurdenofLegacy
Systems
#2
GetFullInsight
Across
InformationSilos
#3
ThinkSmall:
Micro-Services
API Based
Architectures
#4
TameInformation
Chaos& Extract
DeepInsight
#5
Prioritize
Scalabilityfor
FutureGrowth
TheCustomerExperienceChallengeRecap-InOrderToCompete,InsurersMust:
• Modernizetheirinformationsystems
• Connect tothewealthof informationacrosstheorganization
• Need to deliverindaysorweeksnot monthsoryears
• Need to beableto extract moreactionableinformationfromdata
• Most performand scalequickly to meet theneedsof today digital
enterprise
Thank
you!
FrankRocha
frocha@nuxeo.com

More Related Content

Similar to 5 Competitive Strategies to Help Insurers Face the BigTech Threat

UKTI - 'Global Entrepreneur Programme' Brochure
UKTI - 'Global Entrepreneur Programme' BrochureUKTI - 'Global Entrepreneur Programme' Brochure
UKTI - 'Global Entrepreneur Programme' Brochure
Martin Dare-Edwards
 
Techno Futures: How Leading Edge Technology will Transform Business in the Ne...
Techno Futures: How Leading Edge Technology will Transform Business in the Ne...Techno Futures: How Leading Edge Technology will Transform Business in the Ne...
Techno Futures: How Leading Edge Technology will Transform Business in the Ne...
Career Communications Group
 
B Heck CV 2016-12-01-PERM
B Heck CV 2016-12-01-PERMB Heck CV 2016-12-01-PERM
B Heck CV 2016-12-01-PERM
bheck42
 
resume_cthornhill_august_2016_rev3
resume_cthornhill_august_2016_rev3resume_cthornhill_august_2016_rev3
resume_cthornhill_august_2016_rev3
Cecil Thornhill
 
Data Warehousing and Business Intelligence 2012
Data Warehousing and Business Intelligence 2012Data Warehousing and Business Intelligence 2012
Data Warehousing and Business Intelligence 2012
Ola Odejayi
 

Similar to 5 Competitive Strategies to Help Insurers Face the BigTech Threat (20)

Technology in Motion - Company Profile
Technology in Motion - Company ProfileTechnology in Motion - Company Profile
Technology in Motion - Company Profile
 
24-7 INtouch Corporate Overview
24-7 INtouch Corporate Overview24-7 INtouch Corporate Overview
24-7 INtouch Corporate Overview
 
Nominados a CDO del año en el 5th CDO Meeting
Nominados a CDO del año en el 5th CDO MeetingNominados a CDO del año en el 5th CDO Meeting
Nominados a CDO del año en el 5th CDO Meeting
 
IT summit 2014-program
IT summit 2014-programIT summit 2014-program
IT summit 2014-program
 
Data Management : Where to Start?
Data Management : Where to Start?Data Management : Where to Start?
Data Management : Where to Start?
 
UKTI - 'Global Entrepreneur Programme' Brochure
UKTI - 'Global Entrepreneur Programme' BrochureUKTI - 'Global Entrepreneur Programme' Brochure
UKTI - 'Global Entrepreneur Programme' Brochure
 
Air Pocket Investor Presentation
Air Pocket Investor PresentationAir Pocket Investor Presentation
Air Pocket Investor Presentation
 
2015 Tech M&A Monthly - Forecast 2015
2015 Tech M&A Monthly - Forecast 20152015 Tech M&A Monthly - Forecast 2015
2015 Tech M&A Monthly - Forecast 2015
 
Nab
NabNab
Nab
 
Techno Futures: How Leading Edge Technology will Transform Business in the Ne...
Techno Futures: How Leading Edge Technology will Transform Business in the Ne...Techno Futures: How Leading Edge Technology will Transform Business in the Ne...
Techno Futures: How Leading Edge Technology will Transform Business in the Ne...
 
Dauntless Traceability Products
Dauntless Traceability ProductsDauntless Traceability Products
Dauntless Traceability Products
 
B Heck CV 2016-12-01-PERM
B Heck CV 2016-12-01-PERMB Heck CV 2016-12-01-PERM
B Heck CV 2016-12-01-PERM
 
2014 Tech M&A Monthly - 10 Ways to Increase the Value of Your Company
2014 Tech M&A Monthly - 10 Ways to Increase the Value of Your Company2014 Tech M&A Monthly - 10 Ways to Increase the Value of Your Company
2014 Tech M&A Monthly - 10 Ways to Increase the Value of Your Company
 
Resume cthornhill august_2016_rev3
Resume cthornhill august_2016_rev3Resume cthornhill august_2016_rev3
Resume cthornhill august_2016_rev3
 
resume_cthornhill_august_2016_rev3
resume_cthornhill_august_2016_rev3resume_cthornhill_august_2016_rev3
resume_cthornhill_august_2016_rev3
 
No Better Time to Consider RPO
No Better Time to Consider RPONo Better Time to Consider RPO
No Better Time to Consider RPO
 
Assignment no 2- PPM-IT
Assignment no 2- PPM-ITAssignment no 2- PPM-IT
Assignment no 2- PPM-IT
 
Bio
BioBio
Bio
 
HfS Webinar Slides: What Happened to BPO...and What Is Truly Coming Next?
HfS Webinar Slides: What Happened to BPO...and What Is Truly Coming Next?HfS Webinar Slides: What Happened to BPO...and What Is Truly Coming Next?
HfS Webinar Slides: What Happened to BPO...and What Is Truly Coming Next?
 
Data Warehousing and Business Intelligence 2012
Data Warehousing and Business Intelligence 2012Data Warehousing and Business Intelligence 2012
Data Warehousing and Business Intelligence 2012
 

More from Nuxeo

Enabling Digital Transformation Amidst a Global Pandemic | Low-Code, Cloud, A...
Enabling Digital Transformation Amidst a Global Pandemic | Low-Code, Cloud, A...Enabling Digital Transformation Amidst a Global Pandemic | Low-Code, Cloud, A...
Enabling Digital Transformation Amidst a Global Pandemic | Low-Code, Cloud, A...
Nuxeo
 

More from Nuxeo (20)

Own the Digital Shelf Strategies Food and Beverage Companies
Own the Digital Shelf Strategies Food and Beverage CompaniesOwn the Digital Shelf Strategies Food and Beverage Companies
Own the Digital Shelf Strategies Food and Beverage Companies
 
How DAM Librarians Can Get Ready for the Uncertain Future
How DAM Librarians Can Get Ready for the Uncertain FutureHow DAM Librarians Can Get Ready for the Uncertain Future
How DAM Librarians Can Get Ready for the Uncertain Future
 
How Insurers Fueled Transformation During a Pandemic
How Insurers Fueled Transformation During a PandemicHow Insurers Fueled Transformation During a Pandemic
How Insurers Fueled Transformation During a Pandemic
 
Manage your Content at Scale with MongoDB and Nuxeo
Manage your Content at Scale with MongoDB and NuxeoManage your Content at Scale with MongoDB and Nuxeo
Manage your Content at Scale with MongoDB and Nuxeo
 
Accelerate the Digital Supply Chain From Idea to Support
Accelerate the Digital Supply Chain From Idea to SupportAccelerate the Digital Supply Chain From Idea to Support
Accelerate the Digital Supply Chain From Idea to Support
 
Where are you in the DAM Continuum
Where are you in the DAM ContinuumWhere are you in the DAM Continuum
Where are you in the DAM Continuum
 
Customer Experience in 2021
Customer Experience in 2021Customer Experience in 2021
Customer Experience in 2021
 
L’IA personnalisée, clé d’une gestion de l’information innovante
L’IA personnalisée, clé d’une gestion de l’information innovanteL’IA personnalisée, clé d’une gestion de l’information innovante
L’IA personnalisée, clé d’une gestion de l’information innovante
 
Gérer ses contenus avec MongoDB et Nuxeo
Gérer ses contenus avec MongoDB et NuxeoGérer ses contenus avec MongoDB et Nuxeo
Gérer ses contenus avec MongoDB et Nuxeo
 
Le DAM en 2021 : Tendances, points clés et critères d'évaluation
Le DAM en 2021 : Tendances, points clés et critères d'évaluationLe DAM en 2021 : Tendances, points clés et critères d'évaluation
Le DAM en 2021 : Tendances, points clés et critères d'évaluation
 
Enabling Digital Transformation Amidst a Global Pandemic | Low-Code, Cloud, A...
Enabling Digital Transformation Amidst a Global Pandemic | Low-Code, Cloud, A...Enabling Digital Transformation Amidst a Global Pandemic | Low-Code, Cloud, A...
Enabling Digital Transformation Amidst a Global Pandemic | Low-Code, Cloud, A...
 
Elevate your Customer's Experience and Stay Ahead of the Competition
Elevate your Customer's Experience and Stay Ahead of the CompetitionElevate your Customer's Experience and Stay Ahead of the Competition
Elevate your Customer's Experience and Stay Ahead of the Competition
 
Driving Brand Loyalty Through Superior Customer Experience
Driving Brand Loyalty Through Superior Customer Experience Driving Brand Loyalty Through Superior Customer Experience
Driving Brand Loyalty Through Superior Customer Experience
 
Drive Enterprise Speed and Scale with A Cloud-Native DAM
Drive Enterprise Speed and Scale with A Cloud-Native DAMDrive Enterprise Speed and Scale with A Cloud-Native DAM
Drive Enterprise Speed and Scale with A Cloud-Native DAM
 
The Big Picture: the Role of Video, Photography, and Content in Enhancing the...
The Big Picture: the Role of Video, Photography, and Content in Enhancing the...The Big Picture: the Role of Video, Photography, and Content in Enhancing the...
The Big Picture: the Role of Video, Photography, and Content in Enhancing the...
 
How Creatives Are Getting Creative in 2020 and Beyond
How Creatives Are Getting Creative in 2020 and BeyondHow Creatives Are Getting Creative in 2020 and Beyond
How Creatives Are Getting Creative in 2020 and Beyond
 
Digitalisation : Améliorez la collaboration et l’expérience client grâce au DAM
Digitalisation : Améliorez la collaboration et l’expérience client grâce au DAMDigitalisation : Améliorez la collaboration et l’expérience client grâce au DAM
Digitalisation : Améliorez la collaboration et l’expérience client grâce au DAM
 
Reimagine Your Claims Process with Future-Proof Technologies
Reimagine Your Claims Process with Future-Proof TechnologiesReimagine Your Claims Process with Future-Proof Technologies
Reimagine Your Claims Process with Future-Proof Technologies
 
Comment le Centre Hospitalier Laborit dématérialise ses processus administratifs
Comment le Centre Hospitalier Laborit dématérialise ses processus administratifsComment le Centre Hospitalier Laborit dématérialise ses processus administratifs
Comment le Centre Hospitalier Laborit dématérialise ses processus administratifs
 
Accelerating the Packaging Design Process with Artificial Intelligence
Accelerating the Packaging Design Process with Artificial IntelligenceAccelerating the Packaging Design Process with Artificial Intelligence
Accelerating the Packaging Design Process with Artificial Intelligence
 

Recently uploaded

Future Visions: Predictions to Guide and Time Tech Innovation, Peter Udo Diehl
Future Visions: Predictions to Guide and Time Tech Innovation, Peter Udo DiehlFuture Visions: Predictions to Guide and Time Tech Innovation, Peter Udo Diehl
Future Visions: Predictions to Guide and Time Tech Innovation, Peter Udo Diehl
Peter Udo Diehl
 

Recently uploaded (20)

PHP Frameworks: I want to break free (IPC Berlin 2024)
PHP Frameworks: I want to break free (IPC Berlin 2024)PHP Frameworks: I want to break free (IPC Berlin 2024)
PHP Frameworks: I want to break free (IPC Berlin 2024)
 
The Art of the Pitch: WordPress Relationships and Sales
The Art of the Pitch: WordPress Relationships and SalesThe Art of the Pitch: WordPress Relationships and Sales
The Art of the Pitch: WordPress Relationships and Sales
 
Future Visions: Predictions to Guide and Time Tech Innovation, Peter Udo Diehl
Future Visions: Predictions to Guide and Time Tech Innovation, Peter Udo DiehlFuture Visions: Predictions to Guide and Time Tech Innovation, Peter Udo Diehl
Future Visions: Predictions to Guide and Time Tech Innovation, Peter Udo Diehl
 
GraphRAG is All You need? LLM & Knowledge Graph
GraphRAG is All You need? LLM & Knowledge GraphGraphRAG is All You need? LLM & Knowledge Graph
GraphRAG is All You need? LLM & Knowledge Graph
 
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...
 
UiPath New York Community Day in-person event
UiPath New York Community Day in-person eventUiPath New York Community Day in-person event
UiPath New York Community Day in-person event
 
JMeter webinar - integration with InfluxDB and Grafana
JMeter webinar - integration with InfluxDB and GrafanaJMeter webinar - integration with InfluxDB and Grafana
JMeter webinar - integration with InfluxDB and Grafana
 
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024
 
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdfFIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
 
Elevating Tactical DDD Patterns Through Object Calisthenics
Elevating Tactical DDD Patterns Through Object CalisthenicsElevating Tactical DDD Patterns Through Object Calisthenics
Elevating Tactical DDD Patterns Through Object Calisthenics
 
Connector Corner: Automate dynamic content and events by pushing a button
Connector Corner: Automate dynamic content and events by pushing a buttonConnector Corner: Automate dynamic content and events by pushing a button
Connector Corner: Automate dynamic content and events by pushing a button
 
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
 
Ransomware Mallox [EN].pdf
Ransomware         Mallox       [EN].pdfRansomware         Mallox       [EN].pdf
Ransomware Mallox [EN].pdf
 
Le nuove frontiere dell'AI nell'RPA con UiPath Autopilot™
Le nuove frontiere dell'AI nell'RPA con UiPath Autopilot™Le nuove frontiere dell'AI nell'RPA con UiPath Autopilot™
Le nuove frontiere dell'AI nell'RPA con UiPath Autopilot™
 
When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...
 
UiPath Test Automation using UiPath Test Suite series, part 3
UiPath Test Automation using UiPath Test Suite series, part 3UiPath Test Automation using UiPath Test Suite series, part 3
UiPath Test Automation using UiPath Test Suite series, part 3
 
IOS-PENTESTING-BEGINNERS-PRACTICAL-GUIDE-.pptx
IOS-PENTESTING-BEGINNERS-PRACTICAL-GUIDE-.pptxIOS-PENTESTING-BEGINNERS-PRACTICAL-GUIDE-.pptx
IOS-PENTESTING-BEGINNERS-PRACTICAL-GUIDE-.pptx
 
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
 
Neuro-symbolic is not enough, we need neuro-*semantic*
Neuro-symbolic is not enough, we need neuro-*semantic*Neuro-symbolic is not enough, we need neuro-*semantic*
Neuro-symbolic is not enough, we need neuro-*semantic*
 
AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...
AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...
AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...
 

5 Competitive Strategies to Help Insurers Face the BigTech Threat