ANZICS S&Q 2014 - RRT: Alex Psirides on how Wellington resources their RRT
1. How We Resource
Our Rapid
Response Team:
Wellington, NZ Alex Psirides
Intensive Care Specialist
@psiridesJuly 2014
2. WHO WE ARE: Wellington Regional Hospital
Tertiary Regional Hospital
- 440 in-patient beds
- 18 bed ICU
- On-site Children’s Hospital, Neurosurgery,
Cardiothoracics, Haem/Oncology, Trauma, ENT,
Vascular, Upper GI Surgery, Renal, General
Medicine/Surgical, Psychiatric Hospital
- Tertiary centre for 9 other hospitals
3. OUR RRT: Wellington Regional Hospital
• All on-site with 24/7 availability
• Respond to emergencies alongside other clinical
duties
• MET calls led by ICU team & report to ICU
Specialist on-call
• Governance from ICU SMO & PAR CNS
ICU Registrar
Patient At Risk Nurse
Medical Registrar
Medical House Officer
4. HOW WE GOT HERE: Patient ‘A’
September 2004: 50 year old man admitted febrile with acute
breathlessness & a productive cough.
Found dead in bed 2 days later during the morning drug round.
&
5. HOW WE WORK: EWS/MET Model
- Standardised vital signs chart across all in-
patient ward areas over 2 sites
- EWS based on vital signs
- Staged EWS escalation pathway with
aggregate, ‘concern’ or single extreme
parameter triggered MET call
- Adult EWS with variants, PEWS, MEOWS
- Family-triggered escalation planned
- Paper-based chart system
6.
7.
8. WHAT WE COLLECT: Data Sources
Data collected from a variety of
sources:
- Hospital Switchboard Records
- Patient At Risk Nurse Database
- Reportable Events Registry
- MET Case Report Forms
Collated monthly & presented to the
Clinical Response Committee
All CPR is a mandatory reportable event
14. OUR MODEL: Strengths
Single parameter MET-calling with ability
to alter score weighting
Successfully established across multiple
wards & specialties & integrated into
daily workflow
Strong multi-disciplinary team with good
medical & nursing governance
15. OUR MODEL: Weaknesses
Ability to alter score weighting
Paper based score calculation & data collection
Escalation reliant on ward nurses ‘speaking up’
Frequent rotation of medical staff
Staff forced to differentiate between MET & Cardiac Arrest
MET led by junior staff
We may have broken the hospital
Immediate population 1/3 million, regional population 1 million
New building opened April 2009
2 hospitals at different sites
Don’t do ECMO, spinal injury, burns or plastics
MET
PET
MEOWS
Complaint laid by family member August 2005 to HDC after internal investigation within CCDHB
18 month investigation followed
Reviewed by medical team several times without looking at the blood tests or chest X-ray taken in ED. Delayed diagnosis of pneumonia; antibiotics started 28 hours after presentation
RR of 60 recorded at one point without escalation
What followed was an evisceration of the medical & nursing staff who managed the patient
After some delay, EWS established, Patient At Risk nursing team funded & established
EWS calculated manually
3DHB chart with intent to introduce to other DHBs within New Zealand
Revised EWS matrix based on the UK NEWS model with the addition of extreme MET calling parameters
All cardiac arrests are mandatory reportable events so are investigated external to the ward where they happened
Rates per 1000 admissions
Annual totals of MET vs cardiac arrest
Absolute numbers
Mean interval between events
Solar-powered hospital effect
Hospital mortality has fallen for the last year from 2% to 1.5%
Calling staff asked to differentiate between MET & cardiac arrest despite same team attending both. Interesting switchboard transcripts where operator asks ‘MET or cardiac arrest?’ <pause> “Hang on, I’ll check” <hangs up>
Rings back a minute later - ‘Cardiac arrest”