1. Profile
To obtain a full-time position as a Registered Nurse (RN); a passionate team leader who
exhibits utmost leadership capabilities and a critical thinker with experience and clinical
improvements listed below. Seeking to competently provide compassionate, patient-
centered, holistic care.
Experience
ASSISTANT NURSE MANAGER, ST. FRANCIS HOSPITAL-MEMPHIS- MARCH 2015-PRESENT
Surgical speciality unit, Charge nurse (maintaining a full bedside patient load), new nurse
mentor, clinical informatics specialist serving physicians and staff with electronic medical
record resources (see below). Our floor admits on average 10 new patients daily with a
turnover of 5-10 patients, a census averaging 35 patients but frequently at capacity.
BEDSIDE NURSE, ST. FRANCIS HOSPITAL- MEMPHIS- JUNE 2012-MARCH 2015
Surgical specialty unit, Charge nurse, unit preceptor, new nurse mentor; this 41 bed unit is
a fast paced, acute surgical unit that includes but is not limited to orthopedics,
gastrointestinal, bariatric weight loss, and typical medical surgical patients.
Clinical Improvements and Awards
RN-Level III-Clinical Nurse Mentor, Clinical Excellence Award (May 2015)
Clinical Informatics, Cerner Trainer, (March 2015-present)
Help improve processes involving the ever changing electronic medical record; provide
unit specific print outs allowing staff to easily troubleshoot, chart, and search within the
electronic record; taught daily classes before “go live” on implementation of the updated
Cerner program; serve as continuing trainer and resource to physicians and staff on my
unit.
Improving Patient Outcomes: Readmissions of the Post-Operative Ileostomy Patient:
Ongoing project with Dr. Joshua Katz, colorectal surgeon, to research the high
readmission rates of new ileostomy patients; implementing new education on our unit to
staff and patients regarding proper hydration, signs and symptoms of dehydration,
adequate nutrition, and post operative care; reducing readmission rates
Tiffany Hoy
(901) 825-5722 t_knight2@bellsouth.net 1526 Vera Cruz Street, Memphis, TN 38117

2. Skills Lab Instructor, (May 2014, May 2015)
Yearly skills check off required of all current nurses; instruction differentiates between
units; includes but is not limited to IV starts, central line dressing changes, restraints
implementation, criteria, and policy review, patient controlled analgesia/epidural machine
start up, safety, and troubleshooting, tracheostomy care and safety, mock Harvey code
(patient loses consciousness), blood administration safety.
Education
Union University, Jackson, TN — RN, Bachelor of Science in Nursing, 2012
Skills
Basic Life Support, Advanced Cardiac Life Support, Cerner, Microsoft Office
References
Dr. Virginia Weaver, Memphis Bariatrics, (901) 484-0281
Tammy Reed, Nurse Manager, St. Francis Hospital, (901) 765-2698
Michelle Harbin, Assistant Nurse Manager, St. Francis Hospital, (662) 544-2610