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Instructional Design
for Dummies
A short course that explains the basics of Instructional Design




 Session 4:
 Instructional Design Theories



                                Start
Topics
  Below are the topics covered in this session:


Bloom’s Taxonomy

Gagne’s Nine Events of Instruction

Kirkpatrick's four levels of training evaluation



                                 Start
Objectives
After completing this session you will be able to:
Apply the following Instructional Design theories in your learning
design:

  Bloom’s Taxonomy

  Gagne’s Nine Events of Instruction

  Kirkpatrick's four levels of training evaluation


                                Start
Topics
  Below are the topics covered in this session:


Bloom’s Taxonomy

Gagne’s Nine Events of Instruction

Kirkpatrick's four levels of training evaluation



                                 Start
What is Blooms Taxonomy?
 Hierarchy of educational objectives established by
 B. S. Bloom and his co-workers.

 Attempts to divide cognitive objectives into
 subdivisions ranging from the simplest behavior to
 the most complex.

 The divisions outlined are not absolutes and that
 other systems or hierarchies have been devised

 However, Bloom's taxonomy is easily understood and
 widely applied
Cognitive Objectives


                           Evaluation

                           Synthesis

                           Analysis

                            Application

                            Comprehension


                            Knowledge


Attempts to divide cognitive objectives into subdivisions ranging from
the simplest behavior to the most complex.
Knowledge
  Knowledge is defined as remembering previously learned
  material

  This may involve recalling of a wide range of material, from
  specific facts to complete theories

  All that is required is the bringing to mind of the appropriate
  information

  Knowledge represents the lowest level of learning outcomes in
  the cognitive domain
Knowledge

    Level                Description                                Examples                    Verbs
Knowledge   -   Knowledge is defined as                •   Know common terms, know            list
                remembering previously learned             specific facts, know methods and   define
                material.                                  procedures, know basic concepts,   tell
                                                           know principles.                   describe
            -   This may involve recalling of a                                               identify
                wide range of material, from               Observation and recall of          show
                specific facts to complete theories,       information                        label
                but all that is required is the                                               collect
                bringing to mind of the                    Knowledge of dates, events,        examine
                appropriate information.                   places                             tabulate
                                                                                              quote
            -   Knowledge represents the lowest            Knowledge of major ideas           name
                level of learning outcomes in the                                             who
                cognitive domain.                          Mastery of subject matter          when
                                                                                              where
                                                       Examples:
                                                       -   Recite a policy.
                                                       -   Quote prices from memory to a
                                                           customer.
                                                       -   Knows the safety rules.
Comprehension
  Comprehension is defined as the ability to grasp the meaning of
  material

  This may be shown by

         Translating material from one form to another (words to
         numbers)

         Interpreting material (explaining or summarizing)

         Estimating future trends (predicting consequences or
         effects)

         These learning outcomes go one step beyond the simple
         remembering of material
Comprehension

    Level                     Description                                     Examples                      Verbs
Comprehension   -   Comprehension is defined as the ability            Understand facts and principles      summarize
                    to grasp the meaning of material.                  Interpret verbal material            describe
                -   This may be shown by                               Interpret charts and graphs          interpret
                                                                       Translate verbal material to         contrast
                     -    Translating material from one form to        mathematical formulae                predict
                          another (words to numbers),                  Estimate the future consequences     associate
                     -    Interpreting material (explaining or         implied in data                      distinguish
                          summarizing), and                            Justify methods and procedures.      estimate
                     -    Estimating future trends (predicting
                                                                       Understanding information            differentiate
                          consequences or effects).
                     -                                                 Grasp meaning                        discuss
                -   These learning outcomes go one step                Translate knowledge into new         extend
                    beyond the simple remembering of                   context
                    material, and represent the lowest level of        Interpret facts, compare, contrast
                    understanding.                                     order, group, infer causes
                                                                       Predict consequences

                                                                  Examples:
                                                                  -   Rewrites the principles of test
                                                                      writing.
                                                                  -   Explain in ones own words the
                                                                      steps for performing a complex
                                                                      task.
                                                                  -   Translates an equation into a
                                                                      computer spreadsheet.
Application

  Application refers to the ability to use learned material in new and
  concrete situations

  This may include the application of such things as rules, methods,
  concepts, principles, laws, and theories

  Learning outcomes in this area require a higher level of
  understanding than those under comprehension
Application


     Level                  Description                                     Examples                              Verbs


Application   - Application refers to the ability to     Apply concepts and principles to new situations        apply
                use learned material in new and          Apply laws and theories to practical situations,       demonstrate
                concrete situations.                     solve mathematical problems                            calculate
                                                         Construct graphs and charts                            complete
              - This may include the application of      Demonstrate the correct usage of a method or           illustrate
                such things as rules, methods,           procedure                                              show
                concepts, principles, laws, and          Use information                                        solve
                theories.                                Use methods, concepts, theories in new                 examine
                                                         situations                                             modify
              - Learning outcomes in this area           Solve problems using required skills or                relate
                require a higher level of                knowledge                                              change
                understanding than those under                                                                  classify
                comprehension.                         Examples:                                                experiment
                                                       - Use a manual to calculate an employee’s                discover
                                                         vacation time.
                                                       - Apply laws of statistics to evaluate the reliability
                                                         of a written test.
Analysis

 Analysis refers to the ability to break down material into its component parts so
 that its organizational structure may be understood

 This may include the identification of parts, analysis of the relationship between
 parts, and recognition of the organizational principles involved

 Learning outcomes here represent a higher intellectual level than comprehension
 and application because they require an understanding of both the content and
 the structural form of the material
Analysis



    Level                       Description                                          Examples                           Verbs

Analysis    Analysis refers to the ability to break down            Recognize unstated assumptions,                analyze
            material into its component parts so that its           Recognizes logical fallacies in reasoning,     separate
            organizational structure may be understood.             Distinguish between facts and inferences,      order
            .                                                       Evaluate the relevancy of data,                explain
            This may include the identification of parts,           Analyze the organizational structure of a      connect
            analysis of the relationship between parts, and         work (art, music, and writing).                classify
            recognition of the organizational principles            Seeing patterns                                arrange
            involved.                                               Organization of parts                          divide
                                                                    Recognition of hidden meanings                 compare
            Learning outcomes here represent a higher               Identification of components                   select
            intellectual level than comprehension and            Examples:                                         explain
            application because they require an understanding    - Troubleshoot a piece of equipment by            infer
            of both the content and the structural form of the      using logical deduction.
            material.                                            - Recognize logical fallacies in reasoning.
                                                                 - Gathers information from a department
                                                                    and selects the required tasks for training.
Synthesis
  Synthesis refers to the ability to put parts together to form a new whole

  This may involve the production of a unique communication - theme or speech, a
  plan of operations -research proposal, or a set of abstract relations - scheme for
  classifying information

  Learning outcomes in this area stress creative behaviors, with major emphasis on
  the formulation of new patterns or structure
Synthesis
    Level                            Description                                            Examples                            Verbs


Synthesis   Synthesis refers to the ability to put parts together to form   Write a well organized theme, give a well     Combine
            a new whole.                                                      organized speech, write a creative short    integrate
                                                                              story (or poem or music), propose a         modify rearrange
            This may involve the production of a unique                       plan for an experiment, integrate           substitute
            communication - theme or speech, a plan of operations -           learning from different areas into a plan   plan
            research proposal, or a set of abstract relations - scheme        for solving a problem, formulate a new      create
            for classifying information.                                      scheme for classifying objects (or          design invent
                                                                              events, or ideas).                          what it?
            Learning outcomes in this area stress creative behaviors,                                                     compose
            with major emphasis on the formulation of new patterns or         Use old ideas to create new ones            formulate
            structure.                                                        Generalize from given facts                 prepare
                                                                              Relate knowledge from several areas         generalize
                                                                              Predict, draw conclusions                   rewrite

                                                                            Examples:
                                                                            - Write a company operations or process
                                                                              manual.
                                                                            - Design a machine to perform a specific
                                                                              task.
                                                                            - Integrates training from several sources
                                                                              to solve a problem.
                                                                            - Revises and processes to improve the
                                                                              outcome.
Evaluation

  Evaluation is concerned with the ability to judge the value of material (statement,
  novel, poem, research report) for a given purpose

  The judgments are to be based on definite criteria

  These may be internal criteria (organization) or external criteria (relevance to the
  purpose) and the student may determine the criteria or be given them

  Learning outcomes in this area are highest in the cognitive hierarchy

  It is because they contain elements of all the other categories, plus conscious
  value judgments based on clearly defined criteria
Evaluation
  Level                            Description                                         Examples                             Verbs

Evaluation   Evaluation is concerned with the ability to judge the   - Judge the logical consistency of            assess
             value of material (statement, novel, poem, research       written material,                           decide
             report) for a given purpose.                            - Judge the adequacy with which               rank
                                                                       conclusions are supported by data,          grade
             The judgments are to be based on definite criteria.     - Judge the value of a work (art, music,      test
                                                                       writing) by the use of internal criteria,   measure
             These may be internal criteria (organization) or        - Judge the value of a work (art, music,      recommend
             external criteria (relevance to the purpose) and the      and writing) by use of external             convince
             student may determine the criteria or be given them.      standards of excellence.                    select
                                                                       Compare and discriminate between            judge
             Learning outcomes in this area are highest in the         ideas                                       explain
             cognitive hierarchy because they contain elements of      Assess value of theories,                   discriminate
             all the other categories, plus conscious value            presentations                               support
             judgments based on clearly defined criteria.              Make choices based on reasoned              conclude
                                                                       argument                                    compare
                                                                       Verify value of evidence                    summarize
                                                                       Recognize subjectivity
                                                                     Examples:
                                                                     - Select the most effective solution.
                                                                     - Hire the most qualified candidate.
                                                                     - Explain and justify a new budget.
Topics
  Below are the topics covered in this session:


Bloom’s Taxonomy

Gagne’s Nine Events of Instruction

Kirkpatrick's four levels of training evaluation



                                 Start
Gagne's Nine Events of Instruction
Nine Events

                   9.Enhance retention

                  8.Assess performance

                   7.Provide feedback

                   6.Elicit performance

              5.Provide "learning guidance"

                  4.Present the content

                 3.Recall of prior learning

              2.Inform learners of objectives

                     1.Gain attention
Gain Attention

 In order for any learning to take place, you must first capture the attention of the
 student

 A multimedia program that begins with an animated title screen sequence
 accompanied by sound effects or music startles the senses with auditory or visual
 stimuli

 An even better way to capture students' attention is to start each lesson with a
 thought-provoking question or interesting fact

 Curiosity motivates students to learn



                               That is
                             AWESOME!
Inform Learners of Objectives
 Early in each lesson students should encounter a list of learning objectives

 This initiates the internal process of expectancy and helps motivate the learner to
 complete the lesson

 These objectives should form the basis for assessment and possible certification
 as well

 Typically, learning objectives are presented in the form of "Upon completing this
 lesson you will be able to. . . ."
Stimulate Recall of Prior Learning

 Associating new information with prior knowledge can facilitate the learning process

 It is easier for learners to encode and store information in long-term memory when
 there are links to personal experience and knowledge

 A simple way to stimulate recall is to ask questions about previous experiences, an
 understanding of previous concepts, or a body of content
Present the Content

  This event of instruction is where the new
  content is actually presented to the learner

  Content should be chunked and organized
  meaningfully, and typically is explained and then
  demonstrated

  To appeal to different learning modalities, a
  variety of media should be used if possible,
  including text, graphics, audio narration, and
  video
Provide “Learning Guidance"

  To help learners encode information for long-
  term storage, additional guidance should be
  provided along with the presentation of new
  content

  Guidance strategies include the use of
  examples, non-examples, case studies,
  graphical representations, mnemonics, and
  analogies
Elicit performance (Practice)

 In this event of instruction, the learner is required to practice the new skill or
 behavior

 Eliciting performance provides an opportunity for learners to confirm their correct
 understanding, and the repetition further increases the likelihood of retention
Provide Feedback
                                                       Awesome
As learners practice new behavior it is important to
provide specific and immediate feedback of their
                                                       You rock!
performance

Unlike questions in a post-test, exercises within
tutorials should be used for comprehension and
encoding purposes, not for formal scoring

Additional guidance and answers provided at this
stage are called formative feedback
Assess Performance
 Upon completing instructional modules, students should be given the opportunity
 to take (or be required to take) a post-test or final assessment

 This assessment should be completed without the ability to receive additional
 coaching, feedback, or hints

 Mastery of material, or certification, is typically granted after achieving a certain
 score or percent correct

 A commonly accepted level of mastery is 80% to 90% correct
Enhance, Retention and Transfer to the Job

Determining whether or not the skills learned from a training program are ever applied
back on the job often remains a mystery to training managers - and a source of
consternation for senior executives

Effective training programs have a "performance" focus, incorporating design and
media that facilitate retention and transfer to the job

The repetition of learned concepts is a tried and true means of aiding retention,
although often disliked by students
Topics
  Below are the topics covered in this session:


Bloom’s Taxonomy

Gagne’s Nine Events of Instruction

Kirkpatrick's four levels of training evaluation



                                 Start
Kirkpatrick's Four Levels of Training
Evaluation

 Donald Kirkpatrick's Four Level Evaluation Model is one of the best
 known evaluation methodologies for judging learning processes

 The model that was first published in a series of articles in 1959 in
 the Journal of American Society of Training Directors
The Levels
The Levels
Reaction: Evaluation Description and
Characteristics

Reaction evaluation is how the delegates felt, and their personal reactions to the
training or learning experience,
For example:
        Did the trainees like and enjoy the training?
        Did they consider the training relevant?
        Was it a good use of their time?
        Did they like the venue, the style, timing, domestics, etc?
        Level of participation
        Ease and comfort of experience
        Level of effort required to make the most of the learning
        Perceived practicability and potential for applying the learning
Examples of Evaluation Tools and Methods

 Some of the tools and methods are:

        ‘Happy sheets' or feedback forms based on subjective personal reaction to
        the training experience

        Verbal reaction which can be noted and analysed

        Post-training surveys or questionnaires

        Online evaluation or grading by delegates

        Subsequent verbal or written reports given by delegates to managers back at
        their jobs
Relevance and Practicability

 Can be done immediately the training ends

 Very easy to obtain reaction feedback

 Feedback is not expensive to gather or to analyze for groups

 Important to know that people were not upset or disappointed

Important that people give a positive impression when relating their experience to
others who might be deciding whether to experience same
The Levels
Learning : Evaluation Description and
Characteristics

Learning evaluation is the measurement of the
increase in knowledge or intellectual capability
from before to after the learning experience:

       Did the trainees learn what intended
       to be taught?

       Did the trainee experience what was
       intended for them to experience?

       What is the extent of advancement or
       change in the trainees after the
       training, in the direction or area that
       was intended?
Examples of Evaluation Tools and Methods

  Typically assessments or tests before and after the training

  Interview or observation can be used before and after although this is time-
  consuming and can be inconsistent

  Methods of assessment need to be closely related to the aims of the learning

  Measurement and analysis is possible and easy on a group scale

  Reliable, clear scoring and measurements need to be established, so as to limit the
  risk of inconsistent assessment

  Hard-copy, electronic, online or interview style assessments are all possible
Relevance and Practicability

 Relatively simple to set up, but more investment and thought required than reaction
 evaluation

 Highly relevant and clear-cut for certain training such as quantifiable or technical skills

 Less easy for more complex learning such as attitudinal development, which is famously
 difficult to assess

 Cost escalates if systems are poorly designed, which increases work required to
 measure and analyze
The Levels
Behavior: Evaluation Description and
Characteristics
 Behavior evaluation is the extent to which the trainees applied the learning and
 changed their behavior

 This can be immediately and several months after the training, depending on the
 situation:
         Did the trainees put their learning into effect when back on the job?

        Were the relevant skills and knowledge used

        Was there noticeable and measurable change in the activity and performance
        of the trainees when back in their roles?

        Was the change in behavior and new level of knowledge sustained?

        Would the trainee be able to transfer their learning to another person?

        Is the trainee aware of their change in behavior, knowledge, skill level?
Examples of Evaluation Tools and Methods
  Observation and interview over time are required to assess change, relevance of change,
and sustainability of change

  Assessments need to be subtle and ongoing, and then transferred to a suitable analysis
tool


  Assessments need to be designed to reduce subjective judgment of the observer or
  interviewer, which is a variable factor that can affect reliability and consistency of
  measurements

  The opinion of the trainee, which is a relevant indicator, is also subjective and unreliable,
  and so needs to be measured in a consistent defined way

  360-degree feedback is useful method and need not be used before training, because
  respondents can make a judgment as to change after training, and this can be analyzed
  for groups of respondents and trainees

  Assessments can be designed around relevant performance scenarios, and specific key
  performance indicators or criteria

  Online and electronic assessments are more difficult to incorporate - assessments tend to
  be more successful when integrated within existing management and coaching protocols

  Self-assessment can be useful, using carefully designed criteria and measurements
The Levels
Results : Evaluation Description and
Characteristics
  Results evaluation is the effect on the business or environment resulting from the
  improved performance of the trainee - it is the acid test

  Measures would typically be business or organizational key performance indicators,
  such as:

         Volumes, values, percentages, timescales, return on investment

  Other quantifiable aspects of organizational performance, for instance:

         numbers of complaints, staff turnover, attrition, failures, wastage, non-
         compliance, quality ratings, achievement of standards and accreditations,
         growth, retention, etc.
Examples of Evaluation Tools and Methods

  It is possible that many of these measures are already in place via normal management
  systems and reporting

  The challenge is to identify which and how relate to to the trainee's input and influence

  Therefore it is important to identify and agree accountability and relevance with the
  trainee at the start of the training, so they understand what is to be measured

  This process overlays normal good management practice - it simply needs linking to the
  training input

  Failure to link to training input type and timing will greatly reduce the ease by which
  results can be attributed to the training

  For senior people particularly, annual appraisals and ongoing agreement of key business
  objectives are integral to measuring business results derived from training
Relevance and Practicability

 Individually, results evaluation is not particularly difficult

 However, across an entire organization it becomes very much more challenging,

 Reliance on line-management, and the frequency and scale of changing structures,
 responsibilities and roles, which complicates the process of attributing clear
 accountability

 Also, external factors greatly affect organizational and business performance, which
 cloud the true cause of good or poor results
Summary
In this session we learned that:
 Bloom’s taxonomy Attempts to divide cognitive objectives into subdivisions ranging
 from the simplest behavior to the most complex

 These levels are knowledge, comprehension, application, analysis, evaluation and
 synthesis

 Robert Gagne created a nine-step process called the events of instruction, which
 correlate to and address the conditions of learning

 These events are gain attention, inform leaner of the objective, recall of prior
 learning, present content, provide learning guidance, elicit performance, provide
 feedback, assess performance and enhance retention

 Donald Kirkpatrick's Four Level Evaluation Model is one of the best known evaluation
 methodologies for judging learning processes

 The four levels are reactions, learning, behavior and results
Thank You
Shyamanta Baruah (Sam)
www.shyamantab.com
conversations@shyamantab.com

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Instructional Design Theories Explained

  • 1. Instructional Design for Dummies A short course that explains the basics of Instructional Design Session 4: Instructional Design Theories Start
  • 2. Topics Below are the topics covered in this session: Bloom’s Taxonomy Gagne’s Nine Events of Instruction Kirkpatrick's four levels of training evaluation Start
  • 3. Objectives After completing this session you will be able to: Apply the following Instructional Design theories in your learning design: Bloom’s Taxonomy Gagne’s Nine Events of Instruction Kirkpatrick's four levels of training evaluation Start
  • 4. Topics Below are the topics covered in this session: Bloom’s Taxonomy Gagne’s Nine Events of Instruction Kirkpatrick's four levels of training evaluation Start
  • 5. What is Blooms Taxonomy? Hierarchy of educational objectives established by B. S. Bloom and his co-workers. Attempts to divide cognitive objectives into subdivisions ranging from the simplest behavior to the most complex. The divisions outlined are not absolutes and that other systems or hierarchies have been devised However, Bloom's taxonomy is easily understood and widely applied
  • 6. Cognitive Objectives Evaluation Synthesis Analysis Application Comprehension Knowledge Attempts to divide cognitive objectives into subdivisions ranging from the simplest behavior to the most complex.
  • 7. Knowledge Knowledge is defined as remembering previously learned material This may involve recalling of a wide range of material, from specific facts to complete theories All that is required is the bringing to mind of the appropriate information Knowledge represents the lowest level of learning outcomes in the cognitive domain
  • 8. Knowledge Level Description Examples Verbs Knowledge - Knowledge is defined as • Know common terms, know list remembering previously learned specific facts, know methods and define material. procedures, know basic concepts, tell know principles. describe - This may involve recalling of a identify wide range of material, from Observation and recall of show specific facts to complete theories, information label but all that is required is the collect bringing to mind of the Knowledge of dates, events, examine appropriate information. places tabulate quote - Knowledge represents the lowest Knowledge of major ideas name level of learning outcomes in the who cognitive domain. Mastery of subject matter when where Examples: - Recite a policy. - Quote prices from memory to a customer. - Knows the safety rules.
  • 9. Comprehension Comprehension is defined as the ability to grasp the meaning of material This may be shown by Translating material from one form to another (words to numbers) Interpreting material (explaining or summarizing) Estimating future trends (predicting consequences or effects) These learning outcomes go one step beyond the simple remembering of material
  • 10. Comprehension Level Description Examples Verbs Comprehension - Comprehension is defined as the ability Understand facts and principles summarize to grasp the meaning of material. Interpret verbal material describe - This may be shown by Interpret charts and graphs interpret Translate verbal material to contrast - Translating material from one form to mathematical formulae predict another (words to numbers), Estimate the future consequences associate - Interpreting material (explaining or implied in data distinguish summarizing), and Justify methods and procedures. estimate - Estimating future trends (predicting Understanding information differentiate consequences or effects). - Grasp meaning discuss - These learning outcomes go one step Translate knowledge into new extend beyond the simple remembering of context material, and represent the lowest level of Interpret facts, compare, contrast understanding. order, group, infer causes Predict consequences Examples: - Rewrites the principles of test writing. - Explain in ones own words the steps for performing a complex task. - Translates an equation into a computer spreadsheet.
  • 11. Application Application refers to the ability to use learned material in new and concrete situations This may include the application of such things as rules, methods, concepts, principles, laws, and theories Learning outcomes in this area require a higher level of understanding than those under comprehension
  • 12. Application Level Description Examples Verbs Application - Application refers to the ability to Apply concepts and principles to new situations apply use learned material in new and Apply laws and theories to practical situations, demonstrate concrete situations. solve mathematical problems calculate Construct graphs and charts complete - This may include the application of Demonstrate the correct usage of a method or illustrate such things as rules, methods, procedure show concepts, principles, laws, and Use information solve theories. Use methods, concepts, theories in new examine situations modify - Learning outcomes in this area Solve problems using required skills or relate require a higher level of knowledge change understanding than those under classify comprehension. Examples: experiment - Use a manual to calculate an employee’s discover vacation time. - Apply laws of statistics to evaluate the reliability of a written test.
  • 13. Analysis Analysis refers to the ability to break down material into its component parts so that its organizational structure may be understood This may include the identification of parts, analysis of the relationship between parts, and recognition of the organizational principles involved Learning outcomes here represent a higher intellectual level than comprehension and application because they require an understanding of both the content and the structural form of the material
  • 14. Analysis Level Description Examples Verbs Analysis Analysis refers to the ability to break down Recognize unstated assumptions, analyze material into its component parts so that its Recognizes logical fallacies in reasoning, separate organizational structure may be understood. Distinguish between facts and inferences, order . Evaluate the relevancy of data, explain This may include the identification of parts, Analyze the organizational structure of a connect analysis of the relationship between parts, and work (art, music, and writing). classify recognition of the organizational principles Seeing patterns arrange involved. Organization of parts divide Recognition of hidden meanings compare Learning outcomes here represent a higher Identification of components select intellectual level than comprehension and Examples: explain application because they require an understanding - Troubleshoot a piece of equipment by infer of both the content and the structural form of the using logical deduction. material. - Recognize logical fallacies in reasoning. - Gathers information from a department and selects the required tasks for training.
  • 15. Synthesis Synthesis refers to the ability to put parts together to form a new whole This may involve the production of a unique communication - theme or speech, a plan of operations -research proposal, or a set of abstract relations - scheme for classifying information Learning outcomes in this area stress creative behaviors, with major emphasis on the formulation of new patterns or structure
  • 16. Synthesis Level Description Examples Verbs Synthesis Synthesis refers to the ability to put parts together to form Write a well organized theme, give a well Combine a new whole. organized speech, write a creative short integrate story (or poem or music), propose a modify rearrange This may involve the production of a unique plan for an experiment, integrate substitute communication - theme or speech, a plan of operations - learning from different areas into a plan plan research proposal, or a set of abstract relations - scheme for solving a problem, formulate a new create for classifying information. scheme for classifying objects (or design invent events, or ideas). what it? Learning outcomes in this area stress creative behaviors, compose with major emphasis on the formulation of new patterns or Use old ideas to create new ones formulate structure. Generalize from given facts prepare Relate knowledge from several areas generalize Predict, draw conclusions rewrite Examples: - Write a company operations or process manual. - Design a machine to perform a specific task. - Integrates training from several sources to solve a problem. - Revises and processes to improve the outcome.
  • 17. Evaluation Evaluation is concerned with the ability to judge the value of material (statement, novel, poem, research report) for a given purpose The judgments are to be based on definite criteria These may be internal criteria (organization) or external criteria (relevance to the purpose) and the student may determine the criteria or be given them Learning outcomes in this area are highest in the cognitive hierarchy It is because they contain elements of all the other categories, plus conscious value judgments based on clearly defined criteria
  • 18. Evaluation Level Description Examples Verbs Evaluation Evaluation is concerned with the ability to judge the - Judge the logical consistency of assess value of material (statement, novel, poem, research written material, decide report) for a given purpose. - Judge the adequacy with which rank conclusions are supported by data, grade The judgments are to be based on definite criteria. - Judge the value of a work (art, music, test writing) by the use of internal criteria, measure These may be internal criteria (organization) or - Judge the value of a work (art, music, recommend external criteria (relevance to the purpose) and the and writing) by use of external convince student may determine the criteria or be given them. standards of excellence. select Compare and discriminate between judge Learning outcomes in this area are highest in the ideas explain cognitive hierarchy because they contain elements of Assess value of theories, discriminate all the other categories, plus conscious value presentations support judgments based on clearly defined criteria. Make choices based on reasoned conclude argument compare Verify value of evidence summarize Recognize subjectivity Examples: - Select the most effective solution. - Hire the most qualified candidate. - Explain and justify a new budget.
  • 19. Topics Below are the topics covered in this session: Bloom’s Taxonomy Gagne’s Nine Events of Instruction Kirkpatrick's four levels of training evaluation Start
  • 20. Gagne's Nine Events of Instruction
  • 21. Nine Events 9.Enhance retention 8.Assess performance 7.Provide feedback 6.Elicit performance 5.Provide "learning guidance" 4.Present the content 3.Recall of prior learning 2.Inform learners of objectives 1.Gain attention
  • 22. Gain Attention In order for any learning to take place, you must first capture the attention of the student A multimedia program that begins with an animated title screen sequence accompanied by sound effects or music startles the senses with auditory or visual stimuli An even better way to capture students' attention is to start each lesson with a thought-provoking question or interesting fact Curiosity motivates students to learn That is AWESOME!
  • 23. Inform Learners of Objectives Early in each lesson students should encounter a list of learning objectives This initiates the internal process of expectancy and helps motivate the learner to complete the lesson These objectives should form the basis for assessment and possible certification as well Typically, learning objectives are presented in the form of "Upon completing this lesson you will be able to. . . ."
  • 24. Stimulate Recall of Prior Learning Associating new information with prior knowledge can facilitate the learning process It is easier for learners to encode and store information in long-term memory when there are links to personal experience and knowledge A simple way to stimulate recall is to ask questions about previous experiences, an understanding of previous concepts, or a body of content
  • 25. Present the Content This event of instruction is where the new content is actually presented to the learner Content should be chunked and organized meaningfully, and typically is explained and then demonstrated To appeal to different learning modalities, a variety of media should be used if possible, including text, graphics, audio narration, and video
  • 26. Provide “Learning Guidance" To help learners encode information for long- term storage, additional guidance should be provided along with the presentation of new content Guidance strategies include the use of examples, non-examples, case studies, graphical representations, mnemonics, and analogies
  • 27. Elicit performance (Practice) In this event of instruction, the learner is required to practice the new skill or behavior Eliciting performance provides an opportunity for learners to confirm their correct understanding, and the repetition further increases the likelihood of retention
  • 28. Provide Feedback Awesome As learners practice new behavior it is important to provide specific and immediate feedback of their You rock! performance Unlike questions in a post-test, exercises within tutorials should be used for comprehension and encoding purposes, not for formal scoring Additional guidance and answers provided at this stage are called formative feedback
  • 29. Assess Performance Upon completing instructional modules, students should be given the opportunity to take (or be required to take) a post-test or final assessment This assessment should be completed without the ability to receive additional coaching, feedback, or hints Mastery of material, or certification, is typically granted after achieving a certain score or percent correct A commonly accepted level of mastery is 80% to 90% correct
  • 30. Enhance, Retention and Transfer to the Job Determining whether or not the skills learned from a training program are ever applied back on the job often remains a mystery to training managers - and a source of consternation for senior executives Effective training programs have a "performance" focus, incorporating design and media that facilitate retention and transfer to the job The repetition of learned concepts is a tried and true means of aiding retention, although often disliked by students
  • 31. Topics Below are the topics covered in this session: Bloom’s Taxonomy Gagne’s Nine Events of Instruction Kirkpatrick's four levels of training evaluation Start
  • 32. Kirkpatrick's Four Levels of Training Evaluation Donald Kirkpatrick's Four Level Evaluation Model is one of the best known evaluation methodologies for judging learning processes The model that was first published in a series of articles in 1959 in the Journal of American Society of Training Directors
  • 35. Reaction: Evaluation Description and Characteristics Reaction evaluation is how the delegates felt, and their personal reactions to the training or learning experience, For example: Did the trainees like and enjoy the training? Did they consider the training relevant? Was it a good use of their time? Did they like the venue, the style, timing, domestics, etc? Level of participation Ease and comfort of experience Level of effort required to make the most of the learning Perceived practicability and potential for applying the learning
  • 36. Examples of Evaluation Tools and Methods Some of the tools and methods are: ‘Happy sheets' or feedback forms based on subjective personal reaction to the training experience Verbal reaction which can be noted and analysed Post-training surveys or questionnaires Online evaluation or grading by delegates Subsequent verbal or written reports given by delegates to managers back at their jobs
  • 37. Relevance and Practicability Can be done immediately the training ends Very easy to obtain reaction feedback Feedback is not expensive to gather or to analyze for groups Important to know that people were not upset or disappointed Important that people give a positive impression when relating their experience to others who might be deciding whether to experience same
  • 39. Learning : Evaluation Description and Characteristics Learning evaluation is the measurement of the increase in knowledge or intellectual capability from before to after the learning experience: Did the trainees learn what intended to be taught? Did the trainee experience what was intended for them to experience? What is the extent of advancement or change in the trainees after the training, in the direction or area that was intended?
  • 40. Examples of Evaluation Tools and Methods Typically assessments or tests before and after the training Interview or observation can be used before and after although this is time- consuming and can be inconsistent Methods of assessment need to be closely related to the aims of the learning Measurement and analysis is possible and easy on a group scale Reliable, clear scoring and measurements need to be established, so as to limit the risk of inconsistent assessment Hard-copy, electronic, online or interview style assessments are all possible
  • 41. Relevance and Practicability Relatively simple to set up, but more investment and thought required than reaction evaluation Highly relevant and clear-cut for certain training such as quantifiable or technical skills Less easy for more complex learning such as attitudinal development, which is famously difficult to assess Cost escalates if systems are poorly designed, which increases work required to measure and analyze
  • 43. Behavior: Evaluation Description and Characteristics Behavior evaluation is the extent to which the trainees applied the learning and changed their behavior This can be immediately and several months after the training, depending on the situation: Did the trainees put their learning into effect when back on the job? Were the relevant skills and knowledge used Was there noticeable and measurable change in the activity and performance of the trainees when back in their roles? Was the change in behavior and new level of knowledge sustained? Would the trainee be able to transfer their learning to another person? Is the trainee aware of their change in behavior, knowledge, skill level?
  • 44. Examples of Evaluation Tools and Methods Observation and interview over time are required to assess change, relevance of change, and sustainability of change Assessments need to be subtle and ongoing, and then transferred to a suitable analysis tool Assessments need to be designed to reduce subjective judgment of the observer or interviewer, which is a variable factor that can affect reliability and consistency of measurements The opinion of the trainee, which is a relevant indicator, is also subjective and unreliable, and so needs to be measured in a consistent defined way 360-degree feedback is useful method and need not be used before training, because respondents can make a judgment as to change after training, and this can be analyzed for groups of respondents and trainees Assessments can be designed around relevant performance scenarios, and specific key performance indicators or criteria Online and electronic assessments are more difficult to incorporate - assessments tend to be more successful when integrated within existing management and coaching protocols Self-assessment can be useful, using carefully designed criteria and measurements
  • 46. Results : Evaluation Description and Characteristics Results evaluation is the effect on the business or environment resulting from the improved performance of the trainee - it is the acid test Measures would typically be business or organizational key performance indicators, such as: Volumes, values, percentages, timescales, return on investment Other quantifiable aspects of organizational performance, for instance: numbers of complaints, staff turnover, attrition, failures, wastage, non- compliance, quality ratings, achievement of standards and accreditations, growth, retention, etc.
  • 47. Examples of Evaluation Tools and Methods It is possible that many of these measures are already in place via normal management systems and reporting The challenge is to identify which and how relate to to the trainee's input and influence Therefore it is important to identify and agree accountability and relevance with the trainee at the start of the training, so they understand what is to be measured This process overlays normal good management practice - it simply needs linking to the training input Failure to link to training input type and timing will greatly reduce the ease by which results can be attributed to the training For senior people particularly, annual appraisals and ongoing agreement of key business objectives are integral to measuring business results derived from training
  • 48. Relevance and Practicability Individually, results evaluation is not particularly difficult However, across an entire organization it becomes very much more challenging, Reliance on line-management, and the frequency and scale of changing structures, responsibilities and roles, which complicates the process of attributing clear accountability Also, external factors greatly affect organizational and business performance, which cloud the true cause of good or poor results
  • 49. Summary In this session we learned that: Bloom’s taxonomy Attempts to divide cognitive objectives into subdivisions ranging from the simplest behavior to the most complex These levels are knowledge, comprehension, application, analysis, evaluation and synthesis Robert Gagne created a nine-step process called the events of instruction, which correlate to and address the conditions of learning These events are gain attention, inform leaner of the objective, recall of prior learning, present content, provide learning guidance, elicit performance, provide feedback, assess performance and enhance retention Donald Kirkpatrick's Four Level Evaluation Model is one of the best known evaluation methodologies for judging learning processes The four levels are reactions, learning, behavior and results
  • 50. Thank You Shyamanta Baruah (Sam) www.shyamantab.com conversations@shyamantab.com