SlideShare a Scribd company logo
$460Mn loss in 45 min, and similar stories. Will DevOps save our world?
Savinder Puri
@savinderpuri | savinderpuri@gmail.com
USD $460 million loss in 45 min! US $210 billion lost in one night!!
World War 3 just about averted!!!
When markets opened on 1st Aug at 9:30am, blood-bath happened in 45 min!
On 31st July 2012, Knight deployed a new version of software to Production
The new code re-purposed an obsoleted functionality “power-pegs”
SMARS is its high speed routing system for equity orders
Knight Capital WAS a global financial services firm.
It specialized with it’s high frequency trading algorithms
Total, USD $460 min lost.
All this in 45 min!
Knight Capital’s stock fell by over 70%.
It was officially termed as a “technology breakdown”
A manual rollback caused power-peg to being activated on all 8 SMARS!
This caused a major disruption in prices of 148 Companies listed on NYSE.
4 million child execution orders were inadvertently transacted
A technician forgot to copy the new code to one off 8 SMARS server
This activated the old PP, that moved stock prices up/down to verify trading behaviour
Issue 1: “Code deployed to only 7 off 8 SMARS servers”
Issue 2: “No review of deployments or gates”
Issue 2: “Notifications were not marked as errors, thus not taken seriously”
Issue 4: “Manual un-deploy carried out without taking cognizance of it's impact”
DevOps – a possible saviour!!!
• US $210 billion, or 86 perfect of cash in Asia's 3rd largest economy was
scrapped with this single decision.
We all saw this… on TV and in reality!
Scaling Reliability
Frequent Changes Out Experiment
This is what was expected, to react successfully to this “sudden change”
DevOps – a possible saviour!!!
Cloud adoption
Config-based deployments
Canary Deployments
Alfa-Beta testing
It’s a fast changing world, today!
Even with the world’s best tech, it still takes a human with the right values…
“We see ourselves as a technology company,
with a banking license”
“Why every Company Is A Technology Company”
“Every company is a tech company now
(yes, even Blue Apron)”
“Silicon Valley will be competing with us very soon.
We are ready”
All Tesla cars have the hardware to be driverless. All we need is software updates!
Biggest car company in the world. No. of cars owned?
No. of properties owned?
“Any customer can have a car painted any
colour that he wants so long as it is black.”
– Henry Ford
@savinderpuri | savinderpuri@gmail.com

More Related Content

Similar to $460 mn loss in 45 min, and similar stories. will devops save our world

21st Century Licensing Strategies
21st Century Licensing Strategies21st Century Licensing Strategies
21st Century Licensing Strategies
James C. Roberts III
 
Applications of AI in Supply Chain Management: Hype versus Reality
Applications of AI in Supply Chain Management: Hype versus RealityApplications of AI in Supply Chain Management: Hype versus Reality
Applications of AI in Supply Chain Management: Hype versus Reality
Ganes Kesari
 
DevOps and Cloud Native
DevOps and Cloud NativeDevOps and Cloud Native
DevOps and Cloud Native
Alistair Israel
 
Motion savvy deck (public)
Motion savvy deck (public)Motion savvy deck (public)
Motion savvy deck (public)
Ron Pettengill
 
SE-4063, Leveraging Fingerprint Biometric Authentication to Streamline Secure...
SE-4063, Leveraging Fingerprint Biometric Authentication to Streamline Secure...SE-4063, Leveraging Fingerprint Biometric Authentication to Streamline Secure...
SE-4063, Leveraging Fingerprint Biometric Authentication to Streamline Secure...
AMD Developer Central
 
Connecting Above the Cloud
Connecting Above the CloudConnecting Above the Cloud
Connecting Above the Cloud
Peter Coffee
 
How to prevent cyber terrorism taragana
How to prevent cyber terrorism  taraganaHow to prevent cyber terrorism  taragana
How to prevent cyber terrorism taraganaGilles Sgro
 
Hardware Startup Financing
Hardware Startup FinancingHardware Startup Financing
Hardware Startup Financing
Hardware Club
 
The cyber security hype cycle is upon us
The cyber security hype cycle is upon usThe cyber security hype cycle is upon us
The cyber security hype cycle is upon us
Jonathan Sinclair
 
“Real Time Machine Learning Architecture and Sentiment Analysis Applied to Fi...
“Real Time Machine Learning Architecture and Sentiment Analysis Applied to Fi...“Real Time Machine Learning Architecture and Sentiment Analysis Applied to Fi...
“Real Time Machine Learning Architecture and Sentiment Analysis Applied to Fi...
Quantopian
 
DevOps: Who Will Create $2.6 Trillion In Business Value Per Year?
DevOps: Who Will Create $2.6 Trillion In Business Value Per Year?DevOps: Who Will Create $2.6 Trillion In Business Value Per Year?
DevOps: Who Will Create $2.6 Trillion In Business Value Per Year?Gene Kim
 
Ppt ATD 24th_aug_final
Ppt ATD 24th_aug_finalPpt ATD 24th_aug_final
Ppt ATD 24th_aug_final
Kanika Pandey
 
Startupfest 2012 - Coefficients of friction
Startupfest 2012 - Coefficients of frictionStartupfest 2012 - Coefficients of friction
Startupfest 2012 - Coefficients of friction
Startupfest
 
From Duke of DevOps to Queen of Chaos - Api days 2018
From Duke of DevOps to Queen of Chaos - Api days 2018From Duke of DevOps to Queen of Chaos - Api days 2018
From Duke of DevOps to Queen of Chaos - Api days 2018
Christophe Rochefolle
 
Chaos Engineering: Why the World Needs More Resilient Systems
Chaos Engineering: Why the World Needs More Resilient SystemsChaos Engineering: Why the World Needs More Resilient Systems
Chaos Engineering: Why the World Needs More Resilient Systems
C4Media
 
Crap. Your Big Data Kitchen Is Broken.
Crap. Your Big Data Kitchen Is Broken.Crap. Your Big Data Kitchen Is Broken.
Crap. Your Big Data Kitchen Is Broken.
Altoros
 
20170613 iasa architecture - Tim Willoughby presentation
20170613   iasa architecture  - Tim Willoughby presentation20170613   iasa architecture  - Tim Willoughby presentation
20170613 iasa architecture - Tim Willoughby presentation
Tim Willoughby
 
The Sky’s the Limit – The Rise of Machine Learnin
The Sky’s the Limit – The Rise of Machine LearninThe Sky’s the Limit – The Rise of Machine Learnin
The Sky’s the Limit – The Rise of Machine Learnin
Inside Analysis
 
Velocity Conference: Building a Scalable, Global SaaS Offering: Lessons from ...
Velocity Conference: Building a Scalable, Global SaaS Offering: Lessons from ...Velocity Conference: Building a Scalable, Global SaaS Offering: Lessons from ...
Velocity Conference: Building a Scalable, Global SaaS Offering: Lessons from ...
Intuit Inc.
 
Security Opportunities A Silicon Valley VC Perspective
Security Opportunities  A Silicon Valley VC PerspectiveSecurity Opportunities  A Silicon Valley VC Perspective
Security Opportunities A Silicon Valley VC Perspective
Positive Hack Days
 

Similar to $460 mn loss in 45 min, and similar stories. will devops save our world (20)

21st Century Licensing Strategies
21st Century Licensing Strategies21st Century Licensing Strategies
21st Century Licensing Strategies
 
Applications of AI in Supply Chain Management: Hype versus Reality
Applications of AI in Supply Chain Management: Hype versus RealityApplications of AI in Supply Chain Management: Hype versus Reality
Applications of AI in Supply Chain Management: Hype versus Reality
 
DevOps and Cloud Native
DevOps and Cloud NativeDevOps and Cloud Native
DevOps and Cloud Native
 
Motion savvy deck (public)
Motion savvy deck (public)Motion savvy deck (public)
Motion savvy deck (public)
 
SE-4063, Leveraging Fingerprint Biometric Authentication to Streamline Secure...
SE-4063, Leveraging Fingerprint Biometric Authentication to Streamline Secure...SE-4063, Leveraging Fingerprint Biometric Authentication to Streamline Secure...
SE-4063, Leveraging Fingerprint Biometric Authentication to Streamline Secure...
 
Connecting Above the Cloud
Connecting Above the CloudConnecting Above the Cloud
Connecting Above the Cloud
 
How to prevent cyber terrorism taragana
How to prevent cyber terrorism  taraganaHow to prevent cyber terrorism  taragana
How to prevent cyber terrorism taragana
 
Hardware Startup Financing
Hardware Startup FinancingHardware Startup Financing
Hardware Startup Financing
 
The cyber security hype cycle is upon us
The cyber security hype cycle is upon usThe cyber security hype cycle is upon us
The cyber security hype cycle is upon us
 
“Real Time Machine Learning Architecture and Sentiment Analysis Applied to Fi...
“Real Time Machine Learning Architecture and Sentiment Analysis Applied to Fi...“Real Time Machine Learning Architecture and Sentiment Analysis Applied to Fi...
“Real Time Machine Learning Architecture and Sentiment Analysis Applied to Fi...
 
DevOps: Who Will Create $2.6 Trillion In Business Value Per Year?
DevOps: Who Will Create $2.6 Trillion In Business Value Per Year?DevOps: Who Will Create $2.6 Trillion In Business Value Per Year?
DevOps: Who Will Create $2.6 Trillion In Business Value Per Year?
 
Ppt ATD 24th_aug_final
Ppt ATD 24th_aug_finalPpt ATD 24th_aug_final
Ppt ATD 24th_aug_final
 
Startupfest 2012 - Coefficients of friction
Startupfest 2012 - Coefficients of frictionStartupfest 2012 - Coefficients of friction
Startupfest 2012 - Coefficients of friction
 
From Duke of DevOps to Queen of Chaos - Api days 2018
From Duke of DevOps to Queen of Chaos - Api days 2018From Duke of DevOps to Queen of Chaos - Api days 2018
From Duke of DevOps to Queen of Chaos - Api days 2018
 
Chaos Engineering: Why the World Needs More Resilient Systems
Chaos Engineering: Why the World Needs More Resilient SystemsChaos Engineering: Why the World Needs More Resilient Systems
Chaos Engineering: Why the World Needs More Resilient Systems
 
Crap. Your Big Data Kitchen Is Broken.
Crap. Your Big Data Kitchen Is Broken.Crap. Your Big Data Kitchen Is Broken.
Crap. Your Big Data Kitchen Is Broken.
 
20170613 iasa architecture - Tim Willoughby presentation
20170613   iasa architecture  - Tim Willoughby presentation20170613   iasa architecture  - Tim Willoughby presentation
20170613 iasa architecture - Tim Willoughby presentation
 
The Sky’s the Limit – The Rise of Machine Learnin
The Sky’s the Limit – The Rise of Machine LearninThe Sky’s the Limit – The Rise of Machine Learnin
The Sky’s the Limit – The Rise of Machine Learnin
 
Velocity Conference: Building a Scalable, Global SaaS Offering: Lessons from ...
Velocity Conference: Building a Scalable, Global SaaS Offering: Lessons from ...Velocity Conference: Building a Scalable, Global SaaS Offering: Lessons from ...
Velocity Conference: Building a Scalable, Global SaaS Offering: Lessons from ...
 
Security Opportunities A Silicon Valley VC Perspective
Security Opportunities  A Silicon Valley VC PerspectiveSecurity Opportunities  A Silicon Valley VC Perspective
Security Opportunities A Silicon Valley VC Perspective
 

Recently uploaded

FIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdfFIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance
 
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
James Anderson
 
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
Thierry Lestable
 
Generative AI Deep Dive: Advancing from Proof of Concept to Production
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionGenerative AI Deep Dive: Advancing from Proof of Concept to Production
Generative AI Deep Dive: Advancing from Proof of Concept to Production
Aggregage
 
DevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA ConnectDevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA Connect
Kari Kakkonen
 
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
Sri Ambati
 
FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf
FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdfFIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf
FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf
FIDO Alliance
 
FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf
FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdfFIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf
FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf
FIDO Alliance
 
Leading Change strategies and insights for effective change management pdf 1.pdf
Leading Change strategies and insights for effective change management pdf 1.pdfLeading Change strategies and insights for effective change management pdf 1.pdf
Leading Change strategies and insights for effective change management pdf 1.pdf
OnBoard
 
Assuring Contact Center Experiences for Your Customers With ThousandEyes
Assuring Contact Center Experiences for Your Customers With ThousandEyesAssuring Contact Center Experiences for Your Customers With ThousandEyes
Assuring Contact Center Experiences for Your Customers With ThousandEyes
ThousandEyes
 
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
DanBrown980551
 
Elizabeth Buie - Older adults: Are we really designing for our future selves?
Elizabeth Buie - Older adults: Are we really designing for our future selves?Elizabeth Buie - Older adults: Are we really designing for our future selves?
Elizabeth Buie - Older adults: Are we really designing for our future selves?
Nexer Digital
 
Introduction to CHERI technology - Cybersecurity
Introduction to CHERI technology - CybersecurityIntroduction to CHERI technology - Cybersecurity
Introduction to CHERI technology - Cybersecurity
mikeeftimakis1
 
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
Product School
 
Elevating Tactical DDD Patterns Through Object Calisthenics
Elevating Tactical DDD Patterns Through Object CalisthenicsElevating Tactical DDD Patterns Through Object Calisthenics
Elevating Tactical DDD Patterns Through Object Calisthenics
Dorra BARTAGUIZ
 
Essentials of Automations: Optimizing FME Workflows with Parameters
Essentials of Automations: Optimizing FME Workflows with ParametersEssentials of Automations: Optimizing FME Workflows with Parameters
Essentials of Automations: Optimizing FME Workflows with Parameters
Safe Software
 
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdf
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdfSAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdf
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdf
Peter Spielvogel
 
When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...
Elena Simperl
 
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
Ramesh Iyer
 
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...
UiPathCommunity
 

Recently uploaded (20)

FIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdfFIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdf
 
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
 
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
 
Generative AI Deep Dive: Advancing from Proof of Concept to Production
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionGenerative AI Deep Dive: Advancing from Proof of Concept to Production
Generative AI Deep Dive: Advancing from Proof of Concept to Production
 
DevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA ConnectDevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA Connect
 
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
 
FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf
FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdfFIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf
FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf
 
FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf
FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdfFIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf
FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf
 
Leading Change strategies and insights for effective change management pdf 1.pdf
Leading Change strategies and insights for effective change management pdf 1.pdfLeading Change strategies and insights for effective change management pdf 1.pdf
Leading Change strategies and insights for effective change management pdf 1.pdf
 
Assuring Contact Center Experiences for Your Customers With ThousandEyes
Assuring Contact Center Experiences for Your Customers With ThousandEyesAssuring Contact Center Experiences for Your Customers With ThousandEyes
Assuring Contact Center Experiences for Your Customers With ThousandEyes
 
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
 
Elizabeth Buie - Older adults: Are we really designing for our future selves?
Elizabeth Buie - Older adults: Are we really designing for our future selves?Elizabeth Buie - Older adults: Are we really designing for our future selves?
Elizabeth Buie - Older adults: Are we really designing for our future selves?
 
Introduction to CHERI technology - Cybersecurity
Introduction to CHERI technology - CybersecurityIntroduction to CHERI technology - Cybersecurity
Introduction to CHERI technology - Cybersecurity
 
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
 
Elevating Tactical DDD Patterns Through Object Calisthenics
Elevating Tactical DDD Patterns Through Object CalisthenicsElevating Tactical DDD Patterns Through Object Calisthenics
Elevating Tactical DDD Patterns Through Object Calisthenics
 
Essentials of Automations: Optimizing FME Workflows with Parameters
Essentials of Automations: Optimizing FME Workflows with ParametersEssentials of Automations: Optimizing FME Workflows with Parameters
Essentials of Automations: Optimizing FME Workflows with Parameters
 
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdf
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdfSAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdf
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdf
 
When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...
 
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
 
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...
 

$460 mn loss in 45 min, and similar stories. will devops save our world

  • 1. $460Mn loss in 45 min, and similar stories. Will DevOps save our world?
  • 2. Savinder Puri @savinderpuri | savinderpuri@gmail.com
  • 3. USD $460 million loss in 45 min! US $210 billion lost in one night!! World War 3 just about averted!!!
  • 4. When markets opened on 1st Aug at 9:30am, blood-bath happened in 45 min! On 31st July 2012, Knight deployed a new version of software to Production The new code re-purposed an obsoleted functionality “power-pegs” SMARS is its high speed routing system for equity orders Knight Capital WAS a global financial services firm. It specialized with it’s high frequency trading algorithms
  • 5. Total, USD $460 min lost. All this in 45 min! Knight Capital’s stock fell by over 70%. It was officially termed as a “technology breakdown” A manual rollback caused power-peg to being activated on all 8 SMARS! This caused a major disruption in prices of 148 Companies listed on NYSE. 4 million child execution orders were inadvertently transacted A technician forgot to copy the new code to one off 8 SMARS server This activated the old PP, that moved stock prices up/down to verify trading behaviour
  • 6.
  • 7.
  • 8.
  • 9. Issue 1: “Code deployed to only 7 off 8 SMARS servers”
  • 10. Issue 2: “No review of deployments or gates”
  • 11. Issue 2: “Notifications were not marked as errors, thus not taken seriously”
  • 12. Issue 4: “Manual un-deploy carried out without taking cognizance of it's impact”
  • 13. DevOps – a possible saviour!!!
  • 14. • US $210 billion, or 86 perfect of cash in Asia's 3rd largest economy was scrapped with this single decision.
  • 15. We all saw this… on TV and in reality!
  • 16. Scaling Reliability Frequent Changes Out Experiment This is what was expected, to react successfully to this “sudden change”
  • 17. DevOps – a possible saviour!!! Cloud adoption Config-based deployments Canary Deployments Alfa-Beta testing
  • 18. It’s a fast changing world, today!
  • 19. Even with the world’s best tech, it still takes a human with the right values…
  • 20. “We see ourselves as a technology company, with a banking license” “Why every Company Is A Technology Company” “Every company is a tech company now (yes, even Blue Apron)” “Silicon Valley will be competing with us very soon. We are ready”
  • 21. All Tesla cars have the hardware to be driverless. All we need is software updates!
  • 22. Biggest car company in the world. No. of cars owned?
  • 24. “Any customer can have a car painted any colour that he wants so long as it is black.” – Henry Ford