The document discusses strengthening the patient voice in healthcare. It summarizes feedback from a morning session which touched on issues like governance and control of funds, engagement with patients, GP burnout, access to appointments and services, links between primary and secondary care, and the changing role of GPs. It also provides information on the local healthcare system including accountability, funding sources, and an overview of providers in the area. The vision is for healthcare without boundaries through local commissioning groups that empower patients and improve health in communities.
3. nick harding strengthening the patient voice part 1 final 2003podnosh
The document summarizes the transition of healthcare commissioning in England from Primary Care Trusts (PCTs) to Clinical Commissioning Groups (CCGs) under the Health and Social Care Act 2012. It introduces Sandwell and West Birmingham CCG, which covers over 525,000 patients across 110 general practices. The CCG is made up of five local commissioning groups and has made progress on health needs assessment, quality improvement, and clinical leadership in preparation for full authorisation in 2013.
This document summarizes the roles and current state of LINks (Local Involvement Networks) in Sandwell and Birmingham as they transition to new Local Healthwatch organizations. LINks were established to get public input on local health and social care services, enable public monitoring and review of these services, and make recommendations to improve services. As LINks transition out, local councils are consulting on how to develop replacement Healthwatch organizations to continue facilitating public involvement.
Dr Nick Harding - Healthcare Without Boundariespodnosh
Sandwell and West Birmingham CCG provides healthcare for around 525,000 people. The CCG was formed in 2012 following NHS reforms that replaced Primary Care Trusts with Clinical Commissioning Groups. The CCG aims to improve population health by intervening early, integrating care, innovating services, improving quality and safety, and influencing partnerships. It plans to increase primary care capacity, support independent aging, accelerate community-based care, and improve mental healthcare.
Spotlight on patient and public engagement and experience in stroke careNHS Improvement
The document summarizes efforts to improve patient and public engagement and experience in the NHS, specifically for stroke care. It describes how the South Central Cardiovascular Network developed a model for meaningful involvement through a "people bank" to recruit and train patient representatives. It also highlights a resource directory for stroke patients and families developed in Shropshire, and a three-year project working with stroke survivors and carers to develop an engagement charter.
The document summarizes health service reforms and their local implementation in NHS West Midlands and the Black Country Cluster. It discusses the establishment of Clinical Commissioning Groups to manage local budgets and buy health services. Within the Black Country Cluster, several CCGs have been declared for areas including Dudley, Sandwell, Walsall and Wolverhampton. It also describes the newly formed Dudley Health and Wellbeing Board and its roles in developing a joint health strategy through collaboration between the local authority and CCGs.
Sf outreach camps sri sai lions netralayalionsleaders
This document provides an overview of the Sri Sai Lions Netralaya eye hospital and its community outreach programs in Bihar, India. It began as a 10-bed hospital in 2004 and has since expanded to a 100-bed multi-specialty facility providing free and low-cost eye care services. It conducts over 2500 free eye screening camps annually, operates 15 vision centers, and provides education programs in schools and industries. The hospital aims to increase cataract surgeries and strengthen its outreach efforts to improve eye care access for people throughout Bihar.
This document provides standards for Supports for Daily Living (SDL) programs and services. It outlines SDL eligibility criteria, models of service delivery, partners involved, and key processes around referrals, assessments, care plans, and more. The goal is to standardize SDL across approved service providers in the Mississauga Halton Local Health Integration Network region.
3. nick harding strengthening the patient voice part 1 final 2003podnosh
The document summarizes the transition of healthcare commissioning in England from Primary Care Trusts (PCTs) to Clinical Commissioning Groups (CCGs) under the Health and Social Care Act 2012. It introduces Sandwell and West Birmingham CCG, which covers over 525,000 patients across 110 general practices. The CCG is made up of five local commissioning groups and has made progress on health needs assessment, quality improvement, and clinical leadership in preparation for full authorisation in 2013.
This document summarizes the roles and current state of LINks (Local Involvement Networks) in Sandwell and Birmingham as they transition to new Local Healthwatch organizations. LINks were established to get public input on local health and social care services, enable public monitoring and review of these services, and make recommendations to improve services. As LINks transition out, local councils are consulting on how to develop replacement Healthwatch organizations to continue facilitating public involvement.
Dr Nick Harding - Healthcare Without Boundariespodnosh
Sandwell and West Birmingham CCG provides healthcare for around 525,000 people. The CCG was formed in 2012 following NHS reforms that replaced Primary Care Trusts with Clinical Commissioning Groups. The CCG aims to improve population health by intervening early, integrating care, innovating services, improving quality and safety, and influencing partnerships. It plans to increase primary care capacity, support independent aging, accelerate community-based care, and improve mental healthcare.
Spotlight on patient and public engagement and experience in stroke careNHS Improvement
The document summarizes efforts to improve patient and public engagement and experience in the NHS, specifically for stroke care. It describes how the South Central Cardiovascular Network developed a model for meaningful involvement through a "people bank" to recruit and train patient representatives. It also highlights a resource directory for stroke patients and families developed in Shropshire, and a three-year project working with stroke survivors and carers to develop an engagement charter.
The document summarizes health service reforms and their local implementation in NHS West Midlands and the Black Country Cluster. It discusses the establishment of Clinical Commissioning Groups to manage local budgets and buy health services. Within the Black Country Cluster, several CCGs have been declared for areas including Dudley, Sandwell, Walsall and Wolverhampton. It also describes the newly formed Dudley Health and Wellbeing Board and its roles in developing a joint health strategy through collaboration between the local authority and CCGs.
Sf outreach camps sri sai lions netralayalionsleaders
This document provides an overview of the Sri Sai Lions Netralaya eye hospital and its community outreach programs in Bihar, India. It began as a 10-bed hospital in 2004 and has since expanded to a 100-bed multi-specialty facility providing free and low-cost eye care services. It conducts over 2500 free eye screening camps annually, operates 15 vision centers, and provides education programs in schools and industries. The hospital aims to increase cataract surgeries and strengthen its outreach efforts to improve eye care access for people throughout Bihar.
This document provides standards for Supports for Daily Living (SDL) programs and services. It outlines SDL eligibility criteria, models of service delivery, partners involved, and key processes around referrals, assessments, care plans, and more. The goal is to standardize SDL across approved service providers in the Mississauga Halton Local Health Integration Network region.
Waits project for Every Voice Counts. Its aims were:
To ensure women get their voices heard
To help women take a positive step forward
To be responsive to women’s needs
To provide opportunities for all women
The document provides prompts for students to complete short writing exercises called "DO NOWs" on the same paper. The first prompt asks students to describe a time they had to make a moral decision, what the problem was, and how they solved it. The second prompt asks students to apply a "boo/yay theory" to statements about various behaviors and determine if they are good or bad. The third and final prompt asks students to translate the statements from the previous prompt from the "boo/yay" ratings to their opposites.
Women empowerment programmes of government for promotion1chandrakant_dongare
The document discusses women's empowerment programs in India for the promotion of sports. It outlines both the challenges facing women in sports, such as lack of equipment, discrimination, and social attitudes, as well as opportunities like networking programs, education, and leadership development. Government efforts aim to ensure equal opportunities and account for the specific needs of female athletes. The future of women in sports depends on supporting their participation through addressing barriers and believing in social change.
This document discusses how to properly use outside sources in writing. It explains that sources should be used to add credibility, provide background information, and show different points of view. Sources can be quoted, paraphrased, or summarized. Quotations should only be used when necessary and must be properly cited with attribution to the original author in both the body of the text and a works cited page. Parenthetical citations include the author's last name and page number when a direct quote is used. When no page number is available, only the author's name is included. The works cited page lists all sources in alphabetical order with a hanging indent.
The document discusses the relationship between physicians and hospital administrators and why they often have misaligned priorities. It argues that the current healthcare system forces physicians and administrators to work toward opposing goals related to financial viability versus quality-driven care. However, both groups share core values of service, altruism, and the challenge of healthcare. To address this conflict and fix the broken system, physicians and administrators must come together as a team, embrace collaboration, and work toward common goals of quality, access, and reducing costs. The Affordable Care Act will further require their partnership to do more with less.
This document summarizes the proceedings of a public health transformation workshop. The workshop included discussions on developing a vision for an integrated public health system, strategic outcomes and intended benefits of the transformation, and key stakeholders.
The vision focused on improving health and wellbeing across the life course, reducing inequalities, and taking a holistic, place-based approach. Two priority areas were outlined: ensuring every child gets the best start, and creating a healthy, sustainable city for adults. Redesign principles emphasized understanding local needs and cocreating the strategy.
Key strategic outcomes included an effective, coordinated public health system that addresses inequalities. Intended benefits were better targeted services, improved satisfaction, efficiency savings, and a more evidence
Conor Burke & Lucy Moore: Learning from an integrated care organisationNuffield Trust
This document discusses integrated care and the role of an integrated care organization called Whipps Cross University Hospital Trust. It notes that Whipps Cross aims to reduce outpatient appointments by 20% and elective procedures by 6% through decommissioning, while shifting 40% of A&E visits, 12% of electives, and 42% of outpatient appointments to prevent chronic conditions and improve acute quality. The document advocates changing systems rather than changing within systems to drive real improvement. It outlines PolySystems' goals of promoting community health, maximizing independence for those with long-term needs, and improving non-critical acute care. PolySystems aims to achieve improved outcomes using strategies like care navigation, improved coordination, and increased access
Sian Davies & Suzanne Robinson: Functions and mechanisms of priority settingNuffield Trust
Here are some suggestions for each scenario:
CCGs developing priority setting:
1. Engage all key stakeholders including public/patients
2. Establish transparent decision making processes
3. Build strong clinical leadership and ownership
4. Ensure sufficient resources and expertise are available
5. Collect and use high quality data and evidence
Department of Health developing national policies:
1. Provide guidance on minimum standards for priority setting processes
2. Support development of tools and methods for priority setting
3. Ensure adequate public health expertise is available locally
4. Allow flexibility for local decision making and innovation
5. Develop mechanisms for sharing best practices across areas
Actions for David Nicholson at the NHSCB:
1
Introduction & EHR Benefits RealizationDave Shiple
Divurgent is a healthcare consulting firm that helps clients realize benefits from their EHR investments. They have experts who previously served as CIOs and provide services around IT strategy, meaningful use, benefits realization, and clinical integration. Hard dollar ROI from EHRs is possible but requires planning and accountability. Benefits realization exercises should focus on a few high-value metrics that are easy to measure, such as reductions in wait times, costs, and staff. Ensuring process owners are engaged from the start and accountable for benefits is key to success.
This document discusses the changing landscape for integration between the NHS and social care in England. It outlines the new legislative, fiscal, and ideological contexts, including the creation of clinical commissioning groups, health and wellbeing boards, and increased competition in the healthcare system. It questions how compatible competition and collaboration are and whether these changes will facilitate deeper integration or more tactical partnerships between organizations.
The document discusses the potential for establishing a consumer operated and oriented health insurance cooperative (CO-OP) to serve agricultural workers in California. It notes that currently about 2/3 of farmworkers do not have employer provided health benefits. The proposed CO-OP would apply for start-up funding from the Department of Health and Human Services and aims to offer low-cost health plans that meet essential benefit levels through a network of safety-net clinics and mobile medical units. It would be non-profit and member-run with a focus on preventive care and the cultural needs of the Latino population.
This document summarizes priorities and changes for the NHS Cluster in the West Midlands region. It discusses focusing on high quality, safe, and efficient healthcare while managing the transformation of the NHS through strategies like prevention and early intervention. Key priorities include reducing infections, avoidable deaths, and pressure ulcers. The transition plan involves PCTs transitioning responsibilities to clinical commissioning groups and local offices of the NHS Commissioning Board. The future brings more challenges but also opportunities for greater patient and public involvement.
Mr. Gary Needle, Director of Methods
- Quality control system
- Incentives and sanctions used
- Public and private workin side by side for high standard services.
The document outlines the structure and roles of various bodies within the reorganized NHS in England, including:
1) Clinical Commissioning Groups (CCGs) which will have representation from local GPs, patients, and other members to commission local health services.
2) Foundation Trusts which will run local hospitals and have boards including executives, non-executive directors, and governors including public members.
3) Health and Wellbeing Boards which coordinate commissioning at the local authority level and include CCG, public health and council representatives.
It then discusses principles of public involvement in the new structures and ensuring services are commissioned in the interests of patients.
This document provides an overview of health information exchange (HIE) in Vermont. It discusses VITL, a non-profit organization that operates the statewide HIE, connecting hospitals, practices, and other providers. It describes how HIE is integrated into Vermont's health reform efforts like the Blueprint for Health, which uses clinical data to support practices' transformation to the patient-centered medical home model and provide population health management. The document also notes some learnings around vendor challenges, interoperability issues, and ensuring HIE sustainability beyond public funding as payment models evolve.
This document discusses integrated care in Redbridge and the development of "polysystems" to improve care coordination and outcomes. It notes that Redbridge has many primary care providers, acute trusts, community providers and voluntary organizations. It proposes establishing several "polysystems", centered around GP practices, to function as local care delivery networks. These polysystems will promote population health, maximize independence for those with long-term needs, and improve acute care. They will be accountable for quality, access and costs and incentivized through aligned data and governance structures integrating primary, community and social care.
This document discusses an integrated wellness solution that identifies risks, plans incentives, and measures outcomes. It analyzes data to identify cost drivers and provide money-saving solutions. The solution assists with establishing wellness programs that incentivize participation and health improvements through premium adjustments. It provides services like biometric screenings, online tools, and support with appeals and regulations to implement effective wellness programs.
Waits project for Every Voice Counts. Its aims were:
To ensure women get their voices heard
To help women take a positive step forward
To be responsive to women’s needs
To provide opportunities for all women
The document provides prompts for students to complete short writing exercises called "DO NOWs" on the same paper. The first prompt asks students to describe a time they had to make a moral decision, what the problem was, and how they solved it. The second prompt asks students to apply a "boo/yay theory" to statements about various behaviors and determine if they are good or bad. The third and final prompt asks students to translate the statements from the previous prompt from the "boo/yay" ratings to their opposites.
Women empowerment programmes of government for promotion1chandrakant_dongare
The document discusses women's empowerment programs in India for the promotion of sports. It outlines both the challenges facing women in sports, such as lack of equipment, discrimination, and social attitudes, as well as opportunities like networking programs, education, and leadership development. Government efforts aim to ensure equal opportunities and account for the specific needs of female athletes. The future of women in sports depends on supporting their participation through addressing barriers and believing in social change.
This document discusses how to properly use outside sources in writing. It explains that sources should be used to add credibility, provide background information, and show different points of view. Sources can be quoted, paraphrased, or summarized. Quotations should only be used when necessary and must be properly cited with attribution to the original author in both the body of the text and a works cited page. Parenthetical citations include the author's last name and page number when a direct quote is used. When no page number is available, only the author's name is included. The works cited page lists all sources in alphabetical order with a hanging indent.
The document discusses the relationship between physicians and hospital administrators and why they often have misaligned priorities. It argues that the current healthcare system forces physicians and administrators to work toward opposing goals related to financial viability versus quality-driven care. However, both groups share core values of service, altruism, and the challenge of healthcare. To address this conflict and fix the broken system, physicians and administrators must come together as a team, embrace collaboration, and work toward common goals of quality, access, and reducing costs. The Affordable Care Act will further require their partnership to do more with less.
This document summarizes the proceedings of a public health transformation workshop. The workshop included discussions on developing a vision for an integrated public health system, strategic outcomes and intended benefits of the transformation, and key stakeholders.
The vision focused on improving health and wellbeing across the life course, reducing inequalities, and taking a holistic, place-based approach. Two priority areas were outlined: ensuring every child gets the best start, and creating a healthy, sustainable city for adults. Redesign principles emphasized understanding local needs and cocreating the strategy.
Key strategic outcomes included an effective, coordinated public health system that addresses inequalities. Intended benefits were better targeted services, improved satisfaction, efficiency savings, and a more evidence
Conor Burke & Lucy Moore: Learning from an integrated care organisationNuffield Trust
This document discusses integrated care and the role of an integrated care organization called Whipps Cross University Hospital Trust. It notes that Whipps Cross aims to reduce outpatient appointments by 20% and elective procedures by 6% through decommissioning, while shifting 40% of A&E visits, 12% of electives, and 42% of outpatient appointments to prevent chronic conditions and improve acute quality. The document advocates changing systems rather than changing within systems to drive real improvement. It outlines PolySystems' goals of promoting community health, maximizing independence for those with long-term needs, and improving non-critical acute care. PolySystems aims to achieve improved outcomes using strategies like care navigation, improved coordination, and increased access
Sian Davies & Suzanne Robinson: Functions and mechanisms of priority settingNuffield Trust
Here are some suggestions for each scenario:
CCGs developing priority setting:
1. Engage all key stakeholders including public/patients
2. Establish transparent decision making processes
3. Build strong clinical leadership and ownership
4. Ensure sufficient resources and expertise are available
5. Collect and use high quality data and evidence
Department of Health developing national policies:
1. Provide guidance on minimum standards for priority setting processes
2. Support development of tools and methods for priority setting
3. Ensure adequate public health expertise is available locally
4. Allow flexibility for local decision making and innovation
5. Develop mechanisms for sharing best practices across areas
Actions for David Nicholson at the NHSCB:
1
Introduction & EHR Benefits RealizationDave Shiple
Divurgent is a healthcare consulting firm that helps clients realize benefits from their EHR investments. They have experts who previously served as CIOs and provide services around IT strategy, meaningful use, benefits realization, and clinical integration. Hard dollar ROI from EHRs is possible but requires planning and accountability. Benefits realization exercises should focus on a few high-value metrics that are easy to measure, such as reductions in wait times, costs, and staff. Ensuring process owners are engaged from the start and accountable for benefits is key to success.
This document discusses the changing landscape for integration between the NHS and social care in England. It outlines the new legislative, fiscal, and ideological contexts, including the creation of clinical commissioning groups, health and wellbeing boards, and increased competition in the healthcare system. It questions how compatible competition and collaboration are and whether these changes will facilitate deeper integration or more tactical partnerships between organizations.
The document discusses the potential for establishing a consumer operated and oriented health insurance cooperative (CO-OP) to serve agricultural workers in California. It notes that currently about 2/3 of farmworkers do not have employer provided health benefits. The proposed CO-OP would apply for start-up funding from the Department of Health and Human Services and aims to offer low-cost health plans that meet essential benefit levels through a network of safety-net clinics and mobile medical units. It would be non-profit and member-run with a focus on preventive care and the cultural needs of the Latino population.
This document summarizes priorities and changes for the NHS Cluster in the West Midlands region. It discusses focusing on high quality, safe, and efficient healthcare while managing the transformation of the NHS through strategies like prevention and early intervention. Key priorities include reducing infections, avoidable deaths, and pressure ulcers. The transition plan involves PCTs transitioning responsibilities to clinical commissioning groups and local offices of the NHS Commissioning Board. The future brings more challenges but also opportunities for greater patient and public involvement.
Mr. Gary Needle, Director of Methods
- Quality control system
- Incentives and sanctions used
- Public and private workin side by side for high standard services.
The document outlines the structure and roles of various bodies within the reorganized NHS in England, including:
1) Clinical Commissioning Groups (CCGs) which will have representation from local GPs, patients, and other members to commission local health services.
2) Foundation Trusts which will run local hospitals and have boards including executives, non-executive directors, and governors including public members.
3) Health and Wellbeing Boards which coordinate commissioning at the local authority level and include CCG, public health and council representatives.
It then discusses principles of public involvement in the new structures and ensuring services are commissioned in the interests of patients.
This document provides an overview of health information exchange (HIE) in Vermont. It discusses VITL, a non-profit organization that operates the statewide HIE, connecting hospitals, practices, and other providers. It describes how HIE is integrated into Vermont's health reform efforts like the Blueprint for Health, which uses clinical data to support practices' transformation to the patient-centered medical home model and provide population health management. The document also notes some learnings around vendor challenges, interoperability issues, and ensuring HIE sustainability beyond public funding as payment models evolve.
This document discusses integrated care in Redbridge and the development of "polysystems" to improve care coordination and outcomes. It notes that Redbridge has many primary care providers, acute trusts, community providers and voluntary organizations. It proposes establishing several "polysystems", centered around GP practices, to function as local care delivery networks. These polysystems will promote population health, maximize independence for those with long-term needs, and improve acute care. They will be accountable for quality, access and costs and incentivized through aligned data and governance structures integrating primary, community and social care.
This document discusses an integrated wellness solution that identifies risks, plans incentives, and measures outcomes. It analyzes data to identify cost drivers and provide money-saving solutions. The solution assists with establishing wellness programs that incentivize participation and health improvements through premium adjustments. It provides services like biometric screenings, online tools, and support with appeals and regulations to implement effective wellness programs.
The document summarizes a webinar discussing Vermont's development of a pilot community health system to achieve the "triple aims" of improved health, improved care, and reduced costs. It outlines Vermont's health reform context and strategy, including efforts to reduce the uninsured rate, expand health IT, and reform delivery systems. It then describes pilots to enhance medical homes at the practice level, develop accountable care organizations (ACOs) at the community level, and integrate services, financing, governance, information, and process improvement across multiple levels of the system. The goal is to determine if this community health system approach can strengthen primary care, increase preventive care and chronic disease management, and shift costs from episodic to preventive care.
The document provides an overview of the Captain James A. Lovell Federal Health Care Center (FHCC). It discusses the command demographics, factors driving integration between the VA and Navy, highlights since integration, and people-centric initiatives. It also reviews workload, staff satisfaction, and the status of information management/technology projects including single patient registration and a presentation layer. Challenges including combining the VA police and Navy security forces are also noted.
Consumer Driven Health (CDH) plans are growing in popularity as a way to engage consumers and reduce healthcare costs. There are five key factors for CDH success: [1] meaningful consumer engagement tools and incentives, [2] the right plan design with an employer-funded account, [3] a long-term strategy for changing consumer behavior, [4] a consumer-friendly administrative platform, and [5] comprehensive employee communications. The document also provides a case study of Fowler White Boggs, which implemented a CDH plan in 2006 and saw reduced costs, increased preventive care usage, and high employee engagement through wellness programs.
Similar to 4. strengthening the patient voice part 2v2 nick harding 5 july 2012 (20)
Catherine Brown Chief Exec FSA at Birmingham Food Council's Annual Meetingpodnosh
The document summarizes the role of the Food Standards Agency (FSA) in the UK and pressures on the global food system. It discusses:
1) The FSA's main role is to protect public health from food-related risks and protect consumer interests related to food being safe, authentic, and allowing affordable access to a healthy diet.
2) Pressures on the global food system include climate change, population growth, economic changes, and resource constraints which can impact food production, supply, and affordability.
3) A range of actors have roles to ensure food safety - producers and suppliers must ensure food is safe and accurately labeled, while consumers should make informed choices, and the FSA provides leadership
This document discusses questions around developing public servants for the 21st century. It explores topics like how people can be trained for broader roles, how staff can better engage citizens, whether recruitment and career development practices support the right skills, and how leadership and reflective practice can be developed at all levels of an organization. The document provides contact information for the authors and mentions an associated blog and social media presence to continue the discussion.
This document provides an activity plan for Stirchley Baths, an historic building in Birmingham that is being restored. The plan aims to:
- Identify existing and potential new audiences for the Baths through community consultation and research.
- Suggest ways to remove barriers to participation, such as a lack of awareness, poor access, and perceptions of lack of relevance, in order to attract more diverse visitors.
- Propose activities and partnerships to involve local residents, encourage learning about the heritage of the building and area, and develop volunteer opportunities as part of its restoration.
The document is an interpretation proposal for Stirchley Baths, a former public baths building in Birmingham that is being converted into a community hub. The proposal provides:
1) An overview of the aims and approach to physical interpretation within the building, which will take a light touch using original documents, photographs, and quotes from community members to tell the history and stories of the baths.
2) A timeline of key events and themes in the history of the baths from its origins as land donated by Cadbury Brothers in 1903 to its proposed reuse as a community hub.
3) Details of the historical resources that can be drawn upon for interpretation including archival documents, photographs, personal memories, and
The Changing NHS and Your CCG, Stephanie Belgeonnepodnosh
The document discusses changes to the NHS in England, including the replacement of Primary Care Trusts with Clinical Commissioning Groups (CCGs) and the establishment of new strategic bodies like Health and Wellbeing Boards. It explains that CCGs will now be responsible for commissioning healthcare services and managing budgets, while still aiming to improve quality and outcomes. It encourages readers to get involved with their local CCG through patient groups to help shape and influence healthcare planning and decisions.
LINk was set up to promote involvement in local health and social care services by getting public views on needs/experiences and making recommendations to improve services. The presentation covers what LINk does, why the meeting is important during its transition period, and how LINk currently operates in Birmingham. Specifically:
- LINk gets public input to influence commissioning and provision of services and reports on needed improvements.
- This is an important time as LINk transitions and ownership of the health service is discussed.
- LINk has a Strategy Group and Action Groups that focus on different areas and issues, like the BEN Action Group on topics such as TB awareness and hospital discharge planning.
- Birmingham City Council
Healthwatch Birmingham is a new organization that will gather information about health and social care services from members of the public and through research. It will use this information to lobby the NHS and Birmingham City Council to improve services and provide information to local people. The consultation document seeks input on how Healthwatch should operate and engage with the community to best represent the public's interests. Suggestions are requested on communication methods, involvement opportunities, reporting, and complaint support. The public is invited to participate through attending meetings, visiting websites, and completing a questionnaire.
Dr Tony Ainsworth. Northeast Birmingham Clinical Commissioning Grouppodnosh
This document introduces the Northeast Birmingham Clinical Commissioning Group (CCG). It summarizes that the CCG is made up of 19 GP practices in the Northeast Birmingham area, led by doctors and clinicians. The CCG's mission is to improve the health and wellbeing of the local population through high-quality, sustainable services developed in partnership with local people and organizations. The CCG's priorities include services for older people and initiatives to reduce health inequality.
The document contains repeated questions asking a patient to introduce themselves, explain why they think patient engagement is important, and provide an example of how their involvement has made a difference in their local NHS. The questions are asked multiple times without any responses provided.
Discussions at tables focused on engaging patients, positive patient experiences, and developing services to meet clinical commissioning group priorities. Participants discussed what meaningful engagement with patients looks like, prerequisites for a positive patient experience, and services that should be developed for one priority area.
Gill Cooper - View from Black Country Primary Care Trust Clusterpodnosh
Gill Cooper, Chair of the Black Country Cluster of PCTs, outlines priorities and ongoing changes for the NHS in the coming year. Key priorities include providing high quality, safe, and efficient healthcare while transforming services to meet growing local needs. Major service redesign is needed to address these priorities and financial security. Additional changes involve the development of clinical commissioning groups, transfer of public health to local authorities, and helping local providers become Foundation Trusts.
New Optimists - Kate Cooper on the Semantic web, food and Birminghampodnosh
The document is about a forum discussing possible food futures for Birmingham, UK in 2050. It provides background context on Birmingham, including that it has a population of 1 million people and sits on fertile land. The forum will discuss new technologies that could transform Birmingham's food supply chain by 2050, with the goal of understanding how these technologies could make a difference and what actions could be taken now.
Social media surgeries provide consulting services to help monitor civic conversations on social media and assess their impact. These services include internal evaluations of social media strategies, building consultancy networks, and developing impact assessment tools. The goal is to help "militant optimists" who are highly motivated but lack clear roadmaps, and prefer defining their own models rather than following strict strategies.
Guardian housing Network social media presentationpodnosh
I keep trying to tell a new story - but the stories you know are often the most useful. These slides help explain how and why the social web is civic and what means for social housing, housing associations and registered social landlords.
If
This document discusses citizen journalism and hyperlocal news sites. It includes quotes from people involved in local news projects about documenting their communities and making local information more accessible. The document suggests that people who record and share local news should be called "citizens with the tools to record and share", rather than "citizen journalists".
This document discusses ways for communities to get involved in local planning decisions. It provides three main reasons why involvement is important: to enhance democracy, achieve community goals, and utilize local knowledge. However, lack of awareness, resources, and expertise can act as barriers. Planning Aid helps overcome these barriers by providing free and independent planning advice to community groups. The document also outlines the different types of planning decisions, such as development plans and permission applications, and how to effectively influence these decisions by making clear, concise, and evidence-based arguments.
The document discusses the Big Society initiative in the UK. It aims to give more power to local communities and individuals to solve problems themselves. The key objectives are to change the relationship between citizens and the state, give more control to individuals and communities, and change behaviors and values to tackle social issues locally. It seeks to do this through increasing accountability, activism, volunteering, and the role of community and voluntary groups in public service delivery.
The Big Society is the UK government's policy initiative to give more power to local people and communities to solve problems themselves. It aims to change the relationship between citizens and the state by empowering individuals and communities, and shifting focus and resources to the local level. The key objectives are to tackle social problems through local activism, volunteering, and the involvement of community and voluntary groups.
TEST BANK For An Introduction to Brain and Behavior, 7th Edition by Bryan Kol...rightmanforbloodline
TEST BANK For An Introduction to Brain and Behavior, 7th Edition by Bryan Kolb, Ian Q. Whishaw, Verified Chapters 1 - 16, Complete Newest Versio
TEST BANK For An Introduction to Brain and Behavior, 7th Edition by Bryan Kolb, Ian Q. Whishaw, Verified Chapters 1 - 16, Complete Newest Version
TEST BANK For An Introduction to Brain and Behavior, 7th Edition by Bryan Kolb, Ian Q. Whishaw, Verified Chapters 1 - 16, Complete Newest Version
These lecture slides, by Dr Sidra Arshad, offer a quick overview of the physiological basis of a normal electrocardiogram.
Learning objectives:
1. Define an electrocardiogram (ECG) and electrocardiography
2. Describe how dipoles generated by the heart produce the waveforms of the ECG
3. Describe the components of a normal electrocardiogram of a typical bipolar lead (limb II)
4. Differentiate between intervals and segments
5. Enlist some common indications for obtaining an ECG
6. Describe the flow of current around the heart during the cardiac cycle
7. Discuss the placement and polarity of the leads of electrocardiograph
8. Describe the normal electrocardiograms recorded from the limb leads and explain the physiological basis of the different records that are obtained
9. Define mean electrical vector (axis) of the heart and give the normal range
10. Define the mean QRS vector
11. Describe the axes of leads (hexagonal reference system)
12. Comprehend the vectorial analysis of the normal ECG
13. Determine the mean electrical axis of the ventricular QRS and appreciate the mean axis deviation
14. Explain the concepts of current of injury, J point, and their significance
Study Resources:
1. Chapter 11, Guyton and Hall Textbook of Medical Physiology, 14th edition
2. Chapter 9, Human Physiology - From Cells to Systems, Lauralee Sherwood, 9th edition
3. Chapter 29, Ganong’s Review of Medical Physiology, 26th edition
4. Electrocardiogram, StatPearls - https://www.ncbi.nlm.nih.gov/books/NBK549803/
5. ECG in Medical Practice by ABM Abdullah, 4th edition
6. Chapter 3, Cardiology Explained, https://www.ncbi.nlm.nih.gov/books/NBK2214/
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2. Feedback Summary – morning session
• Where will the money go – control/governance
• Engagement – are we practising what we discussed
• GP burnout
• Access – appointments, phone access, telephone costs,
choice, receptionists doing triage, online
• Public health/local authority helping health agenda – schools
and recreation centres going – obesity agenda
• Access to mental health – making decisions on my behalf
• Links between secondary (hospital) and primary care
• Joined up approach for social care and discharge back into
the community
• Changing role of GP – home visits, out of hours
3. New NHS Parliament
Key:
Accountability Department of
Funding Health
Right Care Right
Here partnership
NHS Commissioning Monitor CQC
Board Licensing
Providers
SWB CCG Contracts
BSMHT, BCP, BCHC,
SWBH
Partnership
Local Authorities
Other providers BCH,
Local HealthWatch BWH, ROH, DGH, RW,
SWB, WM, and I/C.
Birmingham HealthWatch
Patients & Public
Sandwell HealthWatch 3
4. A wide range of services available to
commission from
Complex range of providers for
healthcare:
Hospitals
Heart of England (3 hospitals),
University Hospitals Birmingham, Sandwell West Sandwell
Birmingham, Birmingham Children’s Hospital, Royal
Orthopaedic, Birmingham Women’s Hospital and
Birmingham Dental Hospital, Dudley Group of
Hospitals Birmingham
Specialist
Birmingham and Solihull Mental Health Trust,
Black Country Partnership Trust
Community
Birmingham Community Healthcare
Acute & Urgent
West Midlands Ambulance Service; Range of
urgent care, walk-in and other providers – Assura,
Care UK etc
Third Sector – a wide range of provision e.g.
over 40+ alcohol/drug dependency services
4
8. Our vision and values
Mission Healthcare without boundaries
Working together, to improve health and care in our
Vision communities.
8
9. Achieving the right balance - Localism
Big and small…
Clinical Commissioning Group Local Commissioning Group
Robustness at scale Local ownership
Resilience Ideas into action quickly
Strong voice in the health economy Relevance
and contracts
Ability to deliver through major Patient representation and
partnerships involvement
Overview of system Ability to respond to feedback,
deliver improvements and
efficiencies at practice level
“As a membership organisation we would like to build ways of working that are
not bureaucratic with the right safeguards for all.”
9
10. Our Board Structure
Chair Vice Chair
(GP Director) (Lay Director)
GP Directors Executive Directors Clinical Directors Other Board Members
Lay Directors (Non Voting)
Chair and Vice Chair of Lay Director Managing Director Secondary Care Independent Committee
Black Country (Vice Chair) (Accountable Officer) Specialist Members x2
GP Directors GP Directors GP Directors
Chair and Vice Chair of Lay Director Finance Director GP Directors
Nurse Senior Officers x3
HealthWorks (Chair of Audit) (Chief Finance Officer)
Chair and Vice Chair of
Public Health Member
ICOF
Chair and Vice Chair of
Pioneers 4 Health
Notes
Chair and Vice Chair of •Directors are voting members
•Other Board members are non voting members
Sandwell Health Alliance •The Chair will be one of the GP Directors from the LCGs, not an additional post
•Vice Chair will be one of the two Lay Directors, not an additional post
One GP Directors to be Chair
10
11. Commissioning what it is and why
Commissioning is:
“Proactive strategic role in planning, designing and
implementing the range of services required – rather
than just purchasing.
A commissioner decides which services or interventions
should be provided, who provides them and how
they should be paid for and may work closely with
the provider in implementing the changes”
11
12. Our governance
Remit: To determine
OD Sub
Main Remit: To determine pay
and implement the Remuneration Sub- and remuneration for
OD strategy for the Group SWBCCG Committee employees (likely to meet on
CCG Board an ad hoc basis)
Strategic
Finance &
Quality & Safety Commissioning & Audit Sub-
Performance Sub- Partnerships
Sub-Committee Redesign Sub- Committee
Committee
Committee
Remit: To have on-going Remit: To regularly Remit: To consider Remit: To help with Remit: To work with and
responsibility for the review providers to service provision and discharging financial lead partnerships,
affordability of the local ensure that services are ensure that services are functions. Statutory and putting resources where
healthcare system, and safe, and that outcomes commissioned for shorter legal obligations, challenges lay. Working
to receive monthly are monitored. pathways, better value working with accountable and delivering on two
monitoring reports. This for money and that officer. evolving agendas with
group will highlight provision is appropriate LAs, Health & Well-being
concerns to the Board. and adequate. Boards, HealthWatch
and RCRH.
12
14. Continuously improving quality of care
Build feedback and
improvement into
Healthcare Commissioning what we commission
and Quality Plans on your behalf
Monitor the quality and safety of care from
the information you provide back to us
in a number of ways at our Quality and Safety Committee:
14
15. Creating a patient revolution
• Co-production of services between patients and healthcare professionals
• Community participation between public and the service
• Improving customer experience of patients and carers
We will be looking at:
• The enquiries we receive and issues raised
• Reports that the organisations providing care produce to see what is
happening
• Surveys that patients and public complete with feedback
• Complaints and PALS enquiries
• Carers’ support
………………to improve patient experience
15
16. Our quality priorities
Our priority How we monitor this
Safety Population health is improving
Effectiveness Treatments are effective
Population is satisfied with their
Patient experience
treatments
16
17. Clinical NHS Commissioning Public Health (local
Commissioning Board authority)
Group (CCG)
Community health Primary care– pharmaceutical, Healthy Child Programme for
Maternity dental & NHS sight tests school-age children
Elective hospital care Highly specialised inc psychiatric Sexual health (exc.
Rehabilitation contraceptive)
Urgent and emergency care For those in prison and other Public mental health services
inc A&E custodial settings
Older people’s healthcare Some services for armed forces Local programmes to promote
physical activity
Children, mental health, Public health services aged 0-5 inc Drug and alcohol misuse,
learning disabilities health visiting & FNP, immunisation tobacco control including stop
Continuing healthcare & screening smoking and prevention
Infertility & fertility
Wheelchair NHS Health Checks
Home oxygen Initiatives to prevent accidental
Treatment of infectious injury
diseases Initiatives to reduce seasonal
17
mortality
18. Our integrated plan
Will be used to:
► Set our priorities, guiding our decisions on planning,
investment and disinvestment
► Help partner organisations to see areas of focus, helping
us align things strategically
► Provide a means of holding us to account
18
19. Our strategic priorities
► Instigate – intervening early to prevent problems before
they occur
► Integrate – putting the patient at the centre of their care
► Innovate – changing the way we do things to deliver more
with less
► Improve – focusing on the quality and safety of services in
all parts of the system
► Influence – playing a full role in local partnerships,
affecting the determinants of health
19
20. Our plans are to:
► Increase the capacity and capability of primary care, using it
as a foundation for system change
► Focus on the frail elderly, supporting independence and
dignity in old age
► Accelerate the Right Care Right Here programme - providing
care in the community and treating hospitals as specialist
providers
► Treat mental ill health and promote wellbeing, viewing good
mental health as a precondition to better physical health
► Work in partnership to improve maternity and early years,
giving every child the best start in life
20
21. Our Model for Delivery Delivery
Priorities
Engage:
Primary Care Capability
CCG Staff & Frail elderly –
Member practices independence & dignity
Integrated Plan Changes
Patients, carers Accelerate Right Care
and Public Right Here
Services Clinicians and No health without
we buy Partners mental health
Partnership for
maternity and early
Contracts with Contracts with years
emergency & urgent Specialist
hospitals &
care e.g. Ambulance, support
services services Performance & delivery
NHS 111
often
Third Quality, , Innovation,
Joint Productivity and
Contracts with arrangements sector
community care e.g. Drug, Prevention
with local
providers e.g. District authorities for Alcohol
nurses, therapies
complex &
Better Health
22. Our plans 2012/13
Develop Primary care capability
Meet needs of Frail elderly - independence and dignity
Accelerate Right Care Right Here –
care closer to home
No health without mental health –
treat mental ill health and promote wellbeing
Work in partnership to improve maternity and early
years – every child best start in life
22
23. How we work with other CCGs, CSS
► System leadership - The Compact – an agreed way
of collective leadership for the NHS system
► For contracts - Agreed clinical leads and teams for
commissioning for contracts with appropriate CCG
representation
► Commissioning support – there are some areas
where it makes sense to buy support into the CCG
so it can be shared for efficiencies such as HR, ICT,
information processing
23
24. Thank you
► Have learned a great deal already and much to
build on
► Remain committed to what its all about….patients
and quality of care
► Committed to working with the third sector,
patients, their carer’s and communities to develop
together the best healthcare
Questions ?
24
25. Develop Primary care capability
• Reach vulnerable people – make contact with primary care
• Working with CCG members and NHSCB to identify and
support to address inappropriate variation of primary care
• Proactive identification and management of long term
conditions - diabetes a priority - review lists, care plans,
reviews
• Development of services to support patients
• Improve consistency of referral through systems & peer
review
• Patient repatriation – look at discharges in hospital
• Making Every Contact Count – promote healthy lifestyles –
work in partnership with voluntary and community sector
• Improving screening and vaccinations e.g. Screening
programmes e.g. Bowel cancer and vaccinations e.g.
Seasonal flu to help prevent avoidable illness
25
26. Meet needs of Frail elderly - independence & dignity
• Specific focus on dementia – implementing national dementia
strategy, NICE guidance and identifying/scaling up local practice
• Integrated working with social care & better case management
• Working in partnership with social care for comprehensive
package of ‘reablement ‘services to promote and maintain
independence
• Providing support to carers to ensure that their health and well
being is not forgotten
• Improving clinical input into nursing and residential care homes
improving care and helping them with increasingly complex needs
• Developing consistent intermediate care services and pathways
• When hospital needed, clear arrangements for care to be
transferred back to community safely
26
27. Accelerate Right Care Right Here –
care closer to home
Established track record of delivery improving and bringing services
closer with over 30 care pathway reviews undertaken which £3.9m
could be delivered locally for lower cost in community settings and
reducing £600k of activity
•Continue as active partners in Right Care Right Here
•Review Care Pathway Reviews to see what more can be brought
into community prioritising diabetes and other long term conditions
•Remodel services as they are moved
•Work with partners to educate patients and public as locations
and pathways change
•Support the trust to deliver final stage of programme in getting a
new hospital facility
27
28. No health without mental health –
treat mental ill health and promote wellbeing
• Working with local authority and voluntary sector - develop specific
programmes to ensure promoted well being in all service areas
• Develop and improve current mental health provision in primary
care
• Including the IAPT programme
• Making Every Contact Count on mental health – encouraging our
partners to do the same
• Review the Rapid Assessment Interface and Discharge (RAID)
approach with view to making it standard
• Adopt an assets-based approach to people with mental health
problems and learning disabilities – promoting independence wherever
possible
• Review current major investments such as pooled budgets in
Birmingham between health and social care ensuring focussed and
achieving desired outcomes
28
29. Work in partnership to improve maternity and early
years – every child best start in life
• Improving access to maternity services esp vulnerable
groups
• Targeting lifestyle support at pregnant women, supporting
mental health and healthier lifestyles
• Increasing quality of health visiting – allied to Family Nurse
Partnerships and post natal support services inc depression
• Increasing uptake of childhood vaccines and screening
programmes
• Linking with local authority efforts to increase supply and
uptake of evidence based parenting programmes and other
interventions
29
This is the new world – as you can see SWBCCG manages contracts with a range of people providing services but very much in partnership with the local authorities
As a major conurbation we are lucky to have a large range of people providing healthcare – we have a mix of hospitals such as Sandwell and City Hospital but also specialist hospitals such as Children’s Hospital
Follow the first turquoise bar in this diagram which shows how long women live in Aston Ward – they are the oldest living to 84 years old – now look at the same colour in the next slide and see that men are some of the youngest to die – there are big variation between wards and that is why the membership approach –where local knowledge will monitor, commission and review services – so that it meets the needs of the population
Healthcare without boundaries – we have much in common in Sandwell and West Birmingham – but in each local ward there are differences as I have shown you so that is why we have a membership approach – grassroots to really get to grips with the health differences
In late 1980s and early 1990s we saw the start of internal market with public services encouraged to buy services from providers where purchasers or people buying services can choose from ‘any willing provider’ whether that was public, private or voluntary sector. We have seen a mixed economy such as social enterprises, NHS Foundation Trusts Shift from just buying back office or infrastructure to broader range of services including clinical Now it is much broader than just purchasing – much more encompassing Moving away from single agency buying services to systems buying services (and some high profile failures as NHS IT) Greater awareness to do at different levels and involving user, patient and public where appropriate to get better results
Partnerships and working with others really important to us – particularly partnerships with patients Quality and Safety will be scrutinising feedback about services – especially comments from patient networks, PALS services, complaints Strategic Redesign will then be using feedback to look at how to improve services and what we commission for in the future
This diagram shows how we will have patient voice heard throughout our infrastructure – the engagement team have been working with us have put this together – we will be continuing with existing networks but building upon this – for example increasing the number of patient participation groups, continuing our patient networks as well establishing a Patient and Partnership Reference Group with representatives from networks, Local Commissioning Group patient representatives, LINKs and voluntary community sector. You can see that our Local Commissioning Groups will have patient representatives as part of their ‘boards’ and our formal sub-committees will also have representatives for patients.
This slide shows how commissioning splits across these three new organisations – so GPs will be responsible for commissioning services for young, old, urgent and emergency care and elective hospital care Commissioning board will be doing primary care but also specialist things likeprisons and armed forces and health visiting for under 5s Public health now based in local authority will be continuing with their prevention type activity such as stop smoking services
Today is about discussing with you these areas and your hopes for our work this year – this is just the start of our dialogues with you and hopefully to a fruitful partnership in the future . I know many of you will be concerned about the future as you care about the NHS and care for patients passionately and thats why you are here. We are a new organisation and we are focusing on areas we feel that will put us in a strong position for the future if we do them this year but also realise there are many areas that need development. I hope you see these areas as those that you have fedback previously on – we know access to primary care is of concern to you, we know there is variability, you have said you are worried about those vulnerable such as the elderly and making sure prevention, particularly for early years, for the best start in life is crucial.
As a Board we have agreed the 5 i’s - - I know everyone in this room is committed to investing in prevention not just healthcare services Our priorities have been decided from: Reviewing the Joint Strategic Needs Assessments from both local authorities Being part of the Health Well Being Boards and their developing strategies for our area Learning from what has gone before such as clinical strategies agreed by all partners across the health economy – nine of these strategies were developed in 2009-10 for the major areas of healthcare such as urgent care, childrens services – and these involved over 200 clinicians as well as patients and carers in their development well as our own knowledge from frontline services. We have also had two large events with clinicians from across the economy
For many years you have told us that access to a doctor or primary care services is difficult- we will continued to develop and increase the capacity and capability of primary care. We know that those most vulnerable - frail elderly - need more support to retain their independence for longer – our End of Life programme which we have trialled last year and we are now rolling out across the CCG area, has brought together the voluntary sector, patients, carers and is built with the patient experience right at the heart of the way services will be designed. An area of high deprivation, we naturally see people with a range of mental health issues – we want to increase support at the front end of care Lastly in some of our area, we have a young population and we will be looking to develop partnerships to improve those important early years for our children
This model shows that for the year ahead we are using our integrated plan (which links to those created by the two PCT Clusters – to the bottom you can see the range of services we will be commissioning on your behalf – of course GP contracts will be monitored by the NHS Commissioning Board. Ss, we have to engage and involved To the right you can see for us to achieve our priorities we have to engage –our staff, our practices, patients, carers, clinicians and partners – if we are to achieve change
These are our priorities for our first year – what do you think?
Of course we are one CCG out of eight in the Birmingham Black Country and Solihull area – so we will be working with these CCGs to ensure that we share expertise, knowledge, jointly negotiate contracts where that makes sense for our patients
Patients with LTC often have poor outcomes – with NHS paying to treat consequences of reactive and unplanned care